Workshop Manager (Frankfort) at AFGRI Equipment

Description

The purpose of this role is to ensure that agricultural equipment is repaired and maintained, assist and supervise Technicians in their duties

REQUIRED MINIMUM EDUCATION/TRAINING    

• Grade 12
• Qualified Mechanisation Technician

REQUIRED MINIMUM WORK EXPERIENCE            

• 5 years experience as a qualified mechanisation technician of which 3 years must be John Deere experience

KEY PERFORMANCE AREAS         

• Supervise all workshop activities including scheduling and controlling work processing
• Identify, investigate and resolve all workshop related problems
• Maintain a safe work environment and ensure compliance with health and safety regulations 
• Ensure protective equipment is used as prescribed
• Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time
• Handle all warranty claims and ensure credits are received
• Oversee scheduling and control working hours and ensure that the status of job cards is updated
• Ensure control of tools and workshop equipment
• Report on activities as required by management
• Enforce and monitor budget control
• Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Good Customer Services
• Lead the workshop team
• Understanding of agriculture, agricultural technology and farmers
• Valid driver's licence

BEHAVIOURAL COMPETENCIES 

• Business and customer orientation
• Analytical
• Safety cautious
• Problem analysis
• Focus on quality
• Accountability
• Ability to work individually as well as in a team
• Good customer service and interpersonal behaviour

Closing Date: 31st, May 202