BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business.
We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe.
Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.
Core Description
Responsible and accountable to provide input into an integrated infrastructure and resources risk (OHS and Security) strategy for BCX which is applicable to the entire organisation
Core Description
Under general supervision, responsible for installation and modification of IT infrastructure. Operates closely with senior storage engineer to determine requirements and res
Core Description
Responsible for installation and modification of IT infrastructure. Operates closely with customer to determine requirements and resolve problems. Provides general tech
Core Description
To support customer technical solutions by providing general technical support, maintenance and troubleshooting on customer systems under guidance of technical specialists.
Key
Core Description
Under general supervision, responsible for installation and operational support of Microsoft based infrastructure and related back-end systems. Under general supervision, responsib
Core Description
Responsible and accountable for the daily activities relating to inbound and outbound stock / assets movement within the distribution centre Ensuring operational execution of the s
Core Description
Setting BCX Enterprise Technology Architecture direction for a specific business area, includes the definition of the current, transition and future state modes.
Ensuring that t
Core Description
To provide technical assistance and maintenance of computer systems, logistical support, audio visual equipment’s etc. Provide service activities on company systems, includin
Key Deliverables / Primary Functions
Capture debtors’ details onto the financial system, as per authorised agreements, checking the accuracy and completeness of information against source
Key Deliverables / Primary Functions
Coordinate between resolver groups including Client and Vendor support groups, within the Service Level Agreement.
Respond to Client queries in accordance
Key Deliverables / Primary Functions
Drive the efficiency and effectiveness of the execution of the Major Incident Management processes.
Produce daily and monthly management information (dashb
Key Deliverables / Primary Functions
Execute service integration management strategies, developing and implementing tactical and operational plans for the delivery of service integration managem
Key Deliverables / Primary Functions
Manage the end-to-end process to provide a proposal/RFX to clients.
Ensure customer satisfaction to support the sales objectives and strive to shorten the
Key Deliverables / Primary Functions
Receive and analyse the billing request, calculate escalation of tariff and CPI.
Provide financial consultation with external role players
Compile invoic
Key Deliverables / Primary Functions
Leads the development of automations
Primary ownership of discussing and seeking all clarifications from the involved stakeholders regarding Automat
Key Deliverables / Primary Functions
Responsible for building, managing, and growing existing and new business with key Channels and Customers, including developing and executing go-to-market ac
Key Deliverables / Primary Functions
Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal d
Key Deliverables / Primary Functions
Support, maintain and manage the technical aspects of a managed solution and ensure contracted service level agreements are met
Plan, coordinate and implem
