Marriott International, Inc. is a leading global lodging company with more than 6,000 properties in 122 countries and territories, reporting revenues of more than $17 billion in fiscal year 2016. Founded by J. Willard and Alice Marriott and guided by family leadership for nearly 90 years, the compan... read morey is headquartered outside of Washington, D.C. in Bethesda, Maryland.
Since 1927, Marriott has been known for a culture that puts people first. We are growing globally-and opening up a world of experiences and opportunities for people from all walks of life.
Careers
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Diversity and Inclusion
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Our Values
We are proud to be recognized worldwide for our enduring values, our spirit to serve, and our corporate commitment to creating better places to live and work.
Core Values & Heritage
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Corporate Responsibility
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Hot Shoppe: An Original Marriott Series
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Our Business
Marriott International, Inc. (MAR) offers the advantages of a strong balance sheet, sound management and a record of industry leadership. Our business model, brands, senior leaders, and a deeply-ingrained service culture have firmly established Marriott as a leading performer.
Hotel Development Open in a different browser tab
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CRITICAL TASKS
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Welcome and acknowledge each and every guest with a smile, eye contact, and
CRITICAL TASKS
Safety and Security
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Policies and Procedures
Follow company and de
POSITION SUMMARY
Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM), meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box spri
POSITION SUMMARY
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees.
Review and implement new Reservations proced
POSITION SUMMARY
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters.
Pull food from freezer storage to thaw in the refrigerator. Ensure pr
POSITION SUMMARY
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Document all trips prior to the start of and at the conclusi
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable an
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Set up accurate accounts for each guest according to t
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.
Our Guest Experience Exp
JOB SUMMARY
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, f
POSITION SUMMARY
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and co
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies.
Complete
POSITION SUMMARY
Our Heart of House Specialists play an important role in support of a number of vital hotel functions.
At our hotels these associates may work across departments (e.g., kitche
JOB SUMMARY
As the Front Office Manager, primary responsibility will be in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff
POSITION SUMMARY
Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.
R
POSITION SUMMARY
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
Read and analyze banquet event order in order to gathe
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify avail
POSITION SUMMARY
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedur
