TeleDirect is wholly owned by the MSAT Group and was founded in 2002. We are a leading Business Process Outsourcing Company, providing a broad range of customized services and solutions. We leverage the right blend of innovative technology, business analytics and industry expertise to constantly deliver world class, customized, high quality cost saving solutions. Our focus and excellence allows us to understand your business needs, help you reduce operating costs and improve quality levels. In the current global economic climate, TeleDirect is a breath of fresh air as a global multiple solution provider to companies wanting to increase profit margins whilst maintaining superior service. Our years of success has allowed TeleDirect to expand into all nine provinces in South Africa and we have offices based in Ireland and Mauritius. We service markets throughout Europe, UK, Russia, United States and Australia.
What sets TeleDirect apart is we are a one stop Business Process outsourcing provider that offers unmatched services and solutions to clients across the globe. We maintain a high level of quality standards across all business areas. Our quality assurance team and training academy work hand in hand ensuring all services delivered to our Customers clients are nothing less than superior.
Our vision is to become one of the most successful global Business Process Outsourcing company in the world. Our success can be gauged by client and employee satisfaction and retention.
We provide systems, procedures and training that allow our team of professional to propel the company in the direction of our vision.
It is the mission of TeleDirect to be a "Preferred Partner” for Business Process Outsourcing services globally. To provide our client with top quality solutions 24 hour-a-day that will open the lines of communications to end customers. Our business is driven by a customer centric approach, creativity, resourcefulness and entrepreneurial spirit. We constantly strive for innovation and will never compromise excellence. Our habit is adding a positive contribution to our Customers business. We have the right blend of expertise to professionally delivery on all our clients’ requirements.
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