Active Jobs at Absa Group Limited (Absa)

Job Summary

• Financial Control is responsible for ensuring that Absa Africa fulfils its financial, statutory and regulatory reporting requirements, while ensuring compliance with accounting, regulatory and balance sheet control policy. Financial Control comprises the following areas: Accounting Control, Reporting & Analytics, Policy Governance & Controls, Technology Enablement, Cluster Control and Technical Accounting. Financial Control serves as the Group’s primary interface with the auditors and regulators.
• Accounting Control owns the processes that enables sustainable, accurate and timeous financial information in support of reporting to external and internal stakeholders. The individuals will operate in the key processes in Accounting Control.

Job Description

Key Accountabilities

Accountability: Manage financial information completion process (60%)

• Act as a process executor for completion of financial information, including the accountability for the following key processes:
• Journals and month-end close
• Reconciliation
• Completion of Supplementary information
• Consolidation and Internal eliminations
• Tax
• Accounting Functions
• Support to Subject Matter Expert (SME) on processes, resolution of issues and ad hoc requests from stakeholders including:
• Cluster Financial Controller
• Cluster CFO/BP&A team members
• Other Financial Control functions
• Support SME on obtaining TAG opinions and ad hoc queries on accounting issues.
• Act as the process executor for implementation of new standardised processes where relevant.
• Provide feedback to stakeholders on results reflected in the financial accounting system, as well as issues identified where there are potential risks to numbers.
• Act pro-actively in correcting issues and implement a sustainable process
• Ensure that principles of the Financial Control Operating Model are complied with and sustained.

Maintain and enhance processes:

• Identify areas of improvement in completion, review and or submission processes to drive and implement a sustainable and effective process in support of quality and accuracy
• Identify synergies between different reporting processes and implement new and or enhanced processes

Accountability: Provide support to other process executors through motivation and employee engagement (20%)

• Understanding and managing team dynamics to maximize performance.
• Escalate issues around allocation of resources to process architects tasks to ensure delivery of team objectives.
• Ensure continued development of resources, through coaching and mentoring, to empower value added delivery of tasks.

Accountability: Process Execution (20%)

• Execution of processes as designed.
• Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes.
• Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction.
• Assist in the implementation of new and/or enhanced processes.
• Identify activity-specific risks and work with Process Owner / Process Architect to mitigate risks.
• Maintain awareness of own activities and the impact thereof on related / interdependent activities.

Role/Person Specification

Knowledge and Skills:

• Exceptional interpersonal and team-working skills
• Ability to identify control gaps and weaknesses
• Ability to interpret the end-to-end flow of financial data
• Strong problem-solving skills
• Analytical skills
• Negotiation skills
• The ability to work in a pressured and unstructured environment and to cope with the demands of working to tight deadlines

Education and Experience Required:

• CA(SA) newly qualified/1 to 2 years PQE experience
• Business experience in a Banking environment gained from a Finance, Product
• Group consolidations experience will be an advantage
• Experience in SAP

Competencies:  

• Deciding and initiating action;
• Entrepreneurial and commercial thinking;
• Relating and networking;
• Adapting and responding to change;
• Persuading and influencing;
• Creating and highly innovating;

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Righly motivated and detail-oriented Research Analyst to support our Customer Experience Channel Management team. As a Research Analyst, you will play a crucial role in gathering and analyzing customer data, conducting market research, and providing actionable insights to optimize our customer experience channels. You will work closely with cross-functional teams to drive improvements and ensure a seamless and satisfying customer journey across various channels.

Job Description

Key Responsibilities:

• Conduct comprehensive research and analysis on customer experience channels, including digital platforms, call centers, chatbots, social media, and other relevant touchpoints.
• Gather and analyze customer data, such as feedback, surveys, and behavioral patterns, to identify trends, pain points, and areas for improvement.
• Collaborate with stakeholders to define research objectives, develop research methodologies, and design surveys, interviews, and usability tests.
• Collect and interpret customer feedback and insights through surveys, focus groups, and other research methods to inform decision-making and drive customer-centric improvements.
• Stay up-to-date on industry trends, best practices, and emerging technologies in customer experience channel management to make recommendations for innovation and optimization.
• Monitor and analyze competitor activities and customer experience benchmarks to identify opportunities for differentiation and improvement.
• Develop and maintain dashboards, reports, and data visualizations to effectively communicate research findings and key performance indicators.
• Collaborate with cross-functional teams, including product managers, marketing, and customer service, to implement customer experience enhancements and ensure alignment across channels.
• Support the implementation and monitoring of customer experience metrics and performance indicators to track the effectiveness of channel management strategies.
• Present research findings, insights, and recommendations to stakeholders, including senior management, with clear and concise written reports and presentations.

Qualifications and Skills:

• Bachelor's degree in business, marketing, psychology, or a related field. A master's degree is a plus.
• Proven experience as a Research Analyst or similar role, preferably in customer experience, market research, or related fields.
• Strong understanding of customer experience principles, channel management, and customer journey mapping.
• Proficient in gathering, analyzing, and interpreting quantitative and qualitative data using statistical analysis tools and research methodologies.
• Excellent analytical skills, with the ability to extract actionable insights from complex datasets and translate them into practical recommendations.
• Familiarity with customer experience measurement tools, survey design, and data visualization techniques.
• Strong project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.
• Excellent communication skills, both written and verbal, with the ability to present complex information in a clear and compelling manner.
• Proficiency in using data analysis tools and software such as Excel, SPSS, SAS, or similar programs.
• Strong attention to detail and a commitment to delivering accurate and reliable research outputs

Education

• Bachelor's Degree: Information Technology

go to method of application »

Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption with regards to legal methodology, governance and delivery objectives and provides dedicated employment legal support.

Job Description

Key Accountabilities 

Accountability: Legal Risk

• To provide highly specialised legal advice and support to the dedicated areas of support.
• Identifying and managing legal risk within the AGL Group that the role supports and is responsible for providing pro-active legal advice, support and risk management.

Accountability: Leadership & Management

• Demonstrates strong stakeholder management skills.
• Plan and manage projects and matters through to completion, including resourcing.
• Contribute to the development and implementation of team objectives and strategy and provide high quality support to the business as required by interacting with different legal and business stakeholders.
• Work independently with minimal supervision and demonstrate the ability to supervise where appropriate.
• Contribute to team initiatives and Projects.

Accountability: Commercial

• Demonstrate strong analytical skills and solve complex problems creatively and effectively.
• Drives good cost control behaviour, especially around external spend and consistently deliver against a broad range of competing targets.
• Manage litigation, manage external counsel and represent AGL on relevant industry forums and professional bodies where required.
• Provide training that is beneficial / informative to internal clients.

Accountability: Risk and Control

• Actively raise the profile of the Employment Legal team and the Legal Function and improve on Legal Key Risks.
• Manage and create awareness by embedding legal policies and control requirements in all areas of the business.
• Provide appropriate challenge and equally be robust in the face of challenges.
• Build strong risk partnerships with colleagues in other functions (especially key control areas).
• Fully understand the role of legal in AGL and how it interacts with other functions and the business.

Accountability: Teamwork:

• Proactively collaborates across different teams and geographies within the Legal Function to break down silos.
• Provide objective and constructive feedback and openly shares knowledge and expertise.

Accountability:  Technical

• Acts as a trusted advisor to business and other Functions and infrastructure areas; understands market and legal developments and their impact on business and keeps up to date of legal developments.
• Contribute to industry-wide initiatives and have a good network amongst peer group externally.
• Has knowledge of new regulatory requirements and provide comments to draft bills, regulatory documents and regulations issued by any governmental department and/or regulatory body.
• Drafting, negotiating, reviewing agreements, policies and procedures and writing opinions.
• Advising on transactions and matters involving employment aspects.

Role/Person Specification

Qualifications and Experience

• Appropriate Law degree.
• Admitted attorney in RSA.
• Degree from a leading educational institution with good academic results.
• Admitted Attorney in RSA with extensive experience in Employment Law.
• At least 5 to 8 years post qualification experience.
• Financial services experience (preferred).

Competencies:

• Excellent verbal and written communication skills.
• Analytical skills.
• Innovative & practical solutions.
• Influence and persuading.
• Stakeholder Management: able to advise at a senior business level and establish credibility with senior stakeholders.
• Excellent presentation skills.
• Team work & collaboration and ability to work independently with minimum supervision.
• Providing timely commercial advice within the legal parameters.
• This role is based in Sandton, Johannesburg, although Cape Town-based candidates may also be considered.

Education

• Bachelor Honours Degree: Law, Military Science and Security (Required)
   

go to method of application »

Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for SME Business clients

Job Description

Credit Sanctioning

• Perform quality credit sanctioning within the Operational Level Agreement (OLA), being cognizant of risks, solutions-driven and giving due consideration to compliance requirements.
• Assist stakeholders with growth by assessing, structuring and solutioning client needs, ensuring adherence and compliance with credit policies, processes, terms and conditions.

Stakeholder Management

• Build and maintain effective relationships with stakeholders.
• Be a role model for client engagement and demonstrate value add at every engagement.
• Contribute to the upskilling and mentoring of front-line colleagues.

Risk and Control

• Apply the highest standards of controls and risk management practices and behaviors and embed a positive risk and control culture.
• Adhere to policies, procedures and regulations.
• Identify, assess and report risks arising from significant events, investigations, audit and control issues.
• Demonstrate prudence, sound judgment and appropriate escalations in the management of all types of risk applicable to the role.
• similar environment at junior management level

Qualifications

• Previous credit sanctioning experience required
• Relevant NQF7 qualification

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

• Want to be part of something fresh and exciting? Credit Uncapped is groundbreaking multi-year digital transformation project that is set to revolutionize our credit risk department. Imagine a world where manual processes are a thing of the past, replaced by cutting-edge automation and seamless integration. As a key player in the Credit team, you will be at the forefront of driving efficiency and innovation, making a tangible impact on our operations.
• You'll be working alongside talented team who are dedicated to supporting each other and achieving common goals. This is your chance to join an exhilarating journey, where your technical expertise will help shape the future of our organization and deliver exceptional value to our stakeholders.
• By leveraging the latest technologies and best practices, you will play a crucial role in automating workflows, integrating systems, enhancing overall efficiency and transferring this project into a business-as-usual state where our stakeholders can start realising benefits from this digital transformation journey. Don't miss out on this exciting opportunity to be a part of something truly transformative and to make a real difference in the world of financial technology!

Qualifications & Experience:

• Tertiary degree i.e. Bachelor of Business Science (BBusSc) or Bachelor of Commerce (BCom) or Bachelor of Technology (BTech) or Bachelor of Arts (BA) or Bachelor of Science (BSc) with major in Information Systems or Informatics or Computer Science or Statistics, Data Science, etc.
• 5+ years of experience in full stack development with a specific focus on UI/UX design and front-end development - essential
• Proven track record of working on complex software development projects
• Basic understanding of financial services and credit risk management principles is advantageous.

Key Critical Skills:

• Proficiency in UI/UX design principles and best practices
• Strong experience in HTML, CSS, and JavaScript
• Experience with front-end frameworks and libraries such as React, Angular, or Vue.js
• Ability to create responsive and user-friendly web interfaces
• Proficient in Object oriented language - Java and Java related technologies and how to communicate with the server using REST Api’s
• Understanding of Java frameworks such as Spring and Hibernate
• Experience in JDBC and working with Enterprise Java Beans
• Ability to create responsive and user-friendly web interfaces
• Knowledge of server-side technologies and frameworks
• Experience with RESTful API development and integration
• Familiarity with relational databases (e.g., MySQL, PostgreSQL) and SQL
• Understand relational database and be able to write SQL and write complex queries involving more than 6 tables
• Knowledge of procedures, triggers, functions, and database links
• Understand data structures and be proficient in handling large XML’s and Json files
• Proficiency with version control systems, Source Code Control System (SCCS) to maintain and manage code in an enterprise environment like GitHub
• Experience in groovy scripts is advantageous
• Experience with collaborative development workflows
• Understand data structures and be proficient in handling large XML’s and Json files
• Experience in using Office Tools like Excel, Word, Mail etc. etc.
• AWS Cloud (beneficial)
• Core Language Features
• Basic Server Infrastructure understanding
• Design Patterns
• Affinity for debugging and problem-solving
• Unix -deploying applications, Linux commands
• Unix scripting tools like sed, awk is an advantage
• Strong analytical and problem-solving abilities
• Ability to troubleshoot and debug code effectively
• Excellent verbal and written communication skills
• Ability to work collaboratively with cross-functional teams
• High level of accuracy in coding and documentation
• Strong organizational skills to manage multiple tasks and projects

​Key Accountabilities:

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide
• recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability,
• testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

People

• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

Education

• Bachelor's Degree: Information Technology

go to method of application »

Job Summary

• To market and sell Financial Solutions (products, technology and services) to increase the sales across all retail channels and other potential markets. To identify and attract new business and retain the existing customer base.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• The main purpose of this role is to ensure overall alignment and effective delivery of the Programme Increment Planning (PI) objectives to ensure the successful delivery of Epics/Features/MVP  in line with the set governance principles and business strategy.

Job Description

Key accountabilities 

Accountability:  Alignment of the agile release train(ART) 

• Facilitate the design process of key deliverables and secure authorisation from primary stakeholders
•  Design, implement and facilitate process to ensure alignment on key deliverables and direction to encourage collaboration and agile delivery between all parties
•  Design and implement measures to help the teams on the ART note and track PI objectives, dependencies, impediments, and delivery progress
• Facilitate the building of monitoring tools to monitor and track progress against objectives and delivery progress
• Support the design, integration, and execution of end-to-end tactical enablement strategies across the ART and the supporting infrastructure to drive the collaboration between all parties affected by the ART
• Facilitate the building of integrated enablers to drive seamless delivery of PI objectives
• Accountability: Optimisation of the Agile Release Train (ART) capabilities
• Facilitate the building and integration of capabilities to enable the execution of the agile train release capability
• Facilitate the design and implementation of service standards for the full agile train release capability
• Define, implement and monitor service level measures for the primary and secondary stakeholders (product owners, management and other stakeholders)
• Implement and drive capabilities and associated measures/analytics to optimise the ART enablement activities

Accountability: Optimisation of delivery of Agile Release Train events

• Facilitates or ensures the facilitation of ART-level synchronisation
•  Drive simplicity, agility, innovation when conducting PI planning, inspecting and adapting events on all ART practices and processes.
•  Supports the scrum masters in effectively coaching their teams on the effective execution of all other team events such as the Daily Stand-up, Iteration Planning and Review and similar events
•  Drives a culture of relentless improvement, through facilitation of ART level inspect and adapt workshops.  Continuously challenges current ways of work to improve delivery, by incrementally improving quality, predictability, flow and value

Accountability: Performance management

• Analyse and interpret data to produce detailed reports explaining trends, discrepancies and inconsistencies.
• Support the design of measures that will track daily, weekly and monthly progress/performance against strategy and tactical plans
• Ensure timeous reporting on performance
• Responsible for translating Management Information data and reports and tabling insights gained through studying such integrated business (function) reports to measure success and to realign tactical strategy implementation objectives appropriately

Accountability: Risk and compliance

Responsible for:

• The effective implementation of and adherence to the risk and control framework associated with service enablement
• Driving the remediation of risk daily where control design or operational execution failed resulting in losses/breaches
• Ensuring that all compliance, regulatory, governance or other risk standards are adhered to by all service providers and other stakeholders

Accountability: Finance

• Develop, implement and monitor a cycle of medium-term cost improvements
• Compile a budget that aligns to delivery plans, monitor and report on variances
• Manage high-risk and problematic financial issues and contribute to the development of policy

Accountability: People and culture management

• Apply a collaborative leadership style, create an engaging, enabling and productive work climate and enable self-organised and customer focused multi-disciplinary colleagues to deliver on an outcomes-based performance basis
• Implement people strategies that drive the optimum utilisation of human capability and capacity, clarifying requirements and expected outcomes
• Achieve high performance through embedding formal development plans and informal coaching.
• Implement a robust knowledge management and agile learning system to support real-time learning and the constant communication of new ideas/learning amongst all colleagues

Education

• Bachelor`s Degrees and Advanced Diplomas: Information Technology

go to method of application »

Job Summary

• To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Key Responsibilities will further include

• Keep the Audit team up to date on key accounting, audit standards, regulations, legislation and policies relating to the financial reporting
• Develop and maintain relationships with the stakeholders by attending continuous stakeholder meetings including Financial Reporting Risk Committee. In addition, engage closely with stakeholders during assignments and encourage open discussion and interaction with business on the risks associated in their environment.
• Attend forums of stakeholder (e.g. Financial Reporting Risk Committees) and other assurance providers (i.e. 2LOD) and share information on changes and new developments in the audit methodology.
• Provide the Audit team with write-ups on key risk assessments and risk profile for the Finance function 
• Assist the Audit team with the validation of audit issues.
• Support the Audit team in the identification of risks to be tested by participating in audit planning sessions.
• Serve as a technical IFRS expert and resource to IA finance team
• Develop an in-depth knowledge of the audit methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
• Integrate best practices and systems into the audit programs on integrated assurance 
• Together with the IA team provide assurance over ABSA Group’s Integrated Report
• Improve technical knowledge through self-learning, external workshops or training for professional qualification.

Job Description

Audit Planning

• Participate in the 6+6 audit planning cycle; provide input by taking into account the risk and control profile, business strategy and material risks affecting the business.

Assurance

• Plan the delivery of assigned audits to a high quality and in line with Key Performance Indicators as per the methodology. This will include adequate resourcing scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology are met.
• Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements and as per the requirements of the QA scorecard.
• Ensure audits and issues assurance within Key Performance timelines and resource budget

Leadership and Management

• Mentor and coach less experienced team members by providing guidance around the methodology and audit process, and manage the teams that assigned to the audit effectively by delegating audit work to empower each individual team member
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members

Teamwork

• Support IA management team to identify, attract, develop and retain talent on an ongoing basis.
• Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.

Relationship Management

• Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit.
• Build effective relationships with CoE counterparts and fully engage them during audit reporting

Reporting

• Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process and require no further audit work to support them

Knowledge Management

• Keep the Audit team up to date on key accounting, audit standards, regulations, legislation and policies relating to the financial reporting
• Develop and maintain relationships with the stakeholders by attending continuous stakeholder meetings including Financial Reporting Risk Committee. In addition, engage closely with stakeholders during assignments and encourage open discussion and interaction with business on the risks associated in their environment.
• Attend forums of stakeholder (e.g. Financial Reporting Risk Committees) and other assurance providers (i.e. 2LOD) and share information on changes and new developments in the audit methodology.
• Support the Audit team in the identification of risks to be tested by participating in audit planning sessions.
• Serve as a technical IFRS expert and resource to IA finance team
• Develop an in-depth knowledge of the audit methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
• Integrate best practices and systems into the audit programs on integrated assurance
• Together with the IA team provide assurance over ABSA Group’s Integrated Report
• Improve technical knowledge through self-learning, external workshops or training for professional qualification.

Experience:

• Risk management experience with a focus on financial and non-financial reporting
• Technical Accounting reporting role
• Review of annual financial statements and integrated reports
• Big 4 audit firm experience is a plus
• Having experience with the Integrated Reporting process directly or may have audited the process

Competencies

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating  

Minimum Requirements

• CA(SA)
• Post Graduate Degree in Integrated Reporting
• 3-5 years’ experience as a Chartered Accountant, of which a minimum of 3 years must be post-articles experience in a Technical Accounting reporting role
• Financial Services experience advantageous
• Experience in sustainability reporting/assurance

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To process financial transactions accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Financial & General Administration: Attach supporting documentation, i.e. credit approval, authorisation & invoices, signed spread sheet and make copies of all mentioned documentation for audit purposes Provide regular management information update, i.e. invoices paid to Line Manager Attend to queries within 24 hours with regards to incomplete documents, not signed documents etc. and escalate to Line Manager in the event of non resolution
• Take ownership when dealing with customer requests, offer solutions and concludes complaint constructively Maintain financial files and records by safely and systemically storing source documents on files/system Address ad-hoc queries from internal and external stakeholders (e.g. Group Tax, Private Bank Management) by asking questions to ascertain customer needs and respond effectively, ensuring high quality work and by meeting the required deadline
• Perform general administration duties with regards finance duties | Reporting & Compliance: Prepare weekly/monthly/quarterly reports and report on variances
• Take accountability to ensure that accurate and timely financial reporting obligations are met for weekly/monthly reporting by accurately preparing reports, journals and reconciliations and working with the specified deadlines.
• Prepare the Business Unit Procure to Purchase monthly report and follow up on discrepancies Liaise with Group Sourcing regarding any procurement/sourcing queries raised by cost centre management.ie. non-compliance vendors with Master Service Agreement Assist in the preparation of the Annual Financial Statements for the SBU by collating and submitting information to the line manager.
• Obtain and keep abreast with all technical and specialist knowledge such as changes to Companies Act, Tax and other standards and legislation applicable.
• Prepare journal summaries for correct reporting in the financial statement Prepare Value Added Tax (VAT) pack monthly in accordance with applicable legislation, ensuring correctness of the packs and timeously submit the pack to Group Tax after review by the Finance manager.
• Comply with Risk Management principles and Model Risk Policy by understanding and keeping up-to-date with updates on these policies. Keep up to date with changes in accounting standards (IFRS) and other regulatory requirements.
• Prepare attestations for sign off by the Financial Manager, Chief Financial Officer 3 and Managing Executive for submission to Group Regulatory reporting on a monthly basis.
• Complete the section relating to recons when preparing the monthly Financial Director (FD) attestations indicating compliance with relevant legislation and Group requirements for all financial reporting activities |
• Reconciliation & Budgeting: Prepare monthly reconciliations for all accounts on the General Ledger Control Framework attaching valid supporting documents (e.g. signed off journals, general ledger printouts, etc.) for each recon (i.e. investigate transactions as required) in accordance with the Accounts and Reconciliation Policy (A&OR).
• Reconcile the SBU’s bank statement with the internal ledger accounts Reconcile Miscellaneous and other government services transactions Assist in preparation of the monthly/quarterly departmental budgets by collecting and preparing all the relevant information Conduct daily recons on control accounts and action any deviations found, for example when an incorrect GL Account has been debited and a recon has to be done to rectify it. Resolve all unreconciled items from prior month and discuss any long outstanding items with the FMR. | : | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Financial Sciences (Required)

go to method of application »

Job Summary

• To provide specialist advice and support in area of specialisation enabling the provision of effective fraud risk management services.

Job Description

Investigations:

• Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
• Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down.
• Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa's products, processes and flow of transactions to obtain successful prosecutions.

Risk Identification and Fraud Prevention:

• Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Defence/Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
• Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
• Identify high-risk Business areas, through feedback received from parties attending risk forums / investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
• Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. |
• Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
• Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system. Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives. |
• Stakeholder Management: Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc..) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining).
• Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc.

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

go to method of application »

Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an
• empowering climate within the team, sharing knowledge, experience, best practice and
• providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

go to method of application »

Job Summary

• Seeking a skilled and experienced specialist to manage the clusters requirements for Financial Data as well as underlying Big Data technologies and Data Infrastructure dependencies

Job Description

• Manage maintenance of the Coverage and Pricing analysis tool (data sharing, accessibility, enhancements)
• Manage maintenance of and provide support to team on the function’s Big Data enabling technologies
• Identification and management of the function’s Data and Server risks
• Manage delivery of the function’s BAU book of work and remediation plans (change management)
• Manage contingent workforce resources
• Build analytical tools to generate insights, recognise patterns and predict behaviour
• Present insights/tactical plans to business areas to enable enhancements, new initiatives etc within the specific business being supported, to ultimately enable a better customer experience
• Ensure accuracy of Data collected and ensure Data governance required are met and adhered to

Required:

• Experience working with and managing Finance Data, SQL, PowerBI, Big Data Visualisation, Data Engineering

Advantageous:

• Experience in SQL SSIS/SSAS/SSRS, SAS, Hadoop, DataBricks , Server Maintenance

Education

• Bachelor's Degree: Information Technology

go to method of application »

Job Summary

• To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.. Selecting this role has a compensation & benefit impact in Kenya, TZ (NBC), Mozambique. Please contact Reward for details.

Job Description

• Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
• Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud.
• Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch
• Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes Ensure that journals are processed to recover charges for manual transactions processed for customers Ensure adherence to the SARB minimum requirements |
• Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
• Rep0rt customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
• Ensure accuracy and efficiency when engaging with the customer. Ensure friendly, focussed customer interaction at all times Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards
• Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.
• Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact.
• Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance. Maintain speed and agility at all times when assisting clients in order to minimise shortages and surpluses.
• Market products by giving out booklets or pamphlets to customers drawing large amounts of money and educate them of alternative ways on transacting. Educate customers on the use of the Internet Kiosk. | Identifying sales leads: Identify and action sales leads (teller prompts) and cross selling opportunities
• Explain the campaign details, during sales campaigns in brief and direct to clients to Sales Consultants for further information Effectively use of sales tools (e.g. teller prompts) in order to ensure the provision of leads to contribute to Branch Sales
• Take responsibility of own sales targets and assist daily by providing client solutioning according to their product needs Capture all other leads on SMD once agreed by client Follow up all leads with Sales Consultants on SMD to make sure clients are contacted |
• Compliance and Risk Management: Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures
• Conduct cash counts and visual checks as assigned by the line manager from time to time Ensure that all transaction records are kept and / or mailed in accordance with Bank procedures
• Keep transactions records available for control purposes Before processing transactions, verify that all information is accurate and complete in accordance with the Bank’s procedure.
• Refer any concerns to the line manager for follow up and decision making on whether to proceed Follow cash management procedures and limits as prescribed Familiarise with content of all communication, i.e. circulars, bulletins, risk day agenda’s and alerts, etc.
• Adhere to prescribed control measures to prevent fraud, losses and shortages Report suspicious transactions as per Money Laundering control frameworks Complete and maintain applicable registers (Teller and Key registers) Adhere to safety and security procedures and follow prescribed instructions in event of robbery Cubicles, teller drawers and workstations to be kept locked when leaving workstation Follow off-line procedures and comply with all regulatory and compliance requirements
• Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and FBSS cards in line with policies and procedures Up skill your knowledge regularly with policies and procedures regarding your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you also to prevent fraud
• Ensure up-skilling on fault reporting and testing processes & procedures of Equipment used at teller environment i.e. note & coin counters, TCR Machines, etc. Adhere to end of day procedures (ABSA 3368) Adhere to Branch Paper mandate when processing and / or authorising transactions, ensure processing within correct limits & mandates | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Responsible for identifying and managing legal risk for the South African business. Key point of contact on a day-to-day basis for the business team, and responsible for providing pro-active legal advice, support and risk management. Key focus area within our payments, acquiring, issuing and cash management business.

Job Description

Key Accountabilities 

Accountability:  Negotiate, draft and review Agreements

• Ensure agreements are drafted as quickly and efficiently as possible while protecting the Bank and mitigating risks.
• Attend to queries as quickly as possible.
• Successful conclusion of agreements, taken into account how certain clauses would impact the Business Unit and Bank' strategy.
• Consider, comment, negotiate and give advice on commercial agreements and schedules.
• Assist in structuring, negotiating and drafting commercial agreements and schedules relating to standard agreements, technology agreements and related transactions.
• Address all probable risks by seeing to it that they are sufficiently mitigated in the agreements drafted.
• Conduct legal due diligences on transactions.

Accountability:  Advisory and opinions

• Delivering excellent and effective legal advice and service to stakeholders, applying strategic thinking with advice given.
• Ensure technical correctness of agreements drafted by ensuring that the latest legal requirements have been included in the agreement.
• Staying up to date with all relevant laws, case law and regulatory directives and guidance, this is done by doing regular research on legal developments and attending training interventions.
• Ensure that all risks are sufficiently addressed in agreements entered by the Bank, understanding the requirements of business, legal issues and possible business risks and incorporating clauses in the agreements to address such risks and requirements.
• At all times ensure that sufficient legal knowledge has been obtained and updated with latest legal developments to ensure that they are correctly reflected in the agreements drafted.

Accountability:  Management of Legal Risks

• Proactive updating of templates and identification of clauses for continuous improvement. 
• Ensure effective and appropriate verbal and written communication of the legal policies to internal clients.
• Proactive monitoring of compliance of the legal risk control framework.
• Adhere to Absa frameworks, policies and procedures applicable to the role, demonstrating sound judgement and responsible risk management and when required highlight breaches and request dispensations & waivers on a timely basis.
• Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for the business area.
• Understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership of identified actions.
• Actively raise the profile of the legal function and improve on Legal Key Risks
• Manage and create awareness by embedding legal policies and control requirements in all areas of the business
• Provide appropriate challenge and equally be robust in the face of challenges
• Build strong risk partnerships with colleagues in other functions (especially key control areas)
• Fully understand the role of legal in AGL and how it interacts with other functions and the business.
• Identify and escalate non legal and legal risk issues
• Contribute to the creation of policies and controls

Accountability:  Stakeholder Management

• Build relationships with key senior stakeholders within the legal and business functions across the Bank and become a trusted advisor.
• Timeous, appropriate and collegiate engagement and collaboration with Legal colleagues from other teams, particularly where matters are business facing or are related to another area of expertise (e.g. employment law).
• Timeous and proactive escalation of issues to manager (technical, stakeholder related and where matters have been open for more than 3 months), blocking out contract review time with manager sufficiently in advance so as to avoid urgency and delays.
• Timeous and accurate matters reporting, providing adequate detail and drafted in a manner that can be easily copied into a General Counsel report.
•  Explain legal concepts, clauses in agreements and risks to internal clients.
• Provide training that is beneficial / informative to internal clients by way of presentations, such as training on new legislation or recent legal precedents.
• Manage external counsel were applicable.
• Familiarisation with the Bank’s internal governance.
• Contribute to industry wide initiative and develop a good network amongst peer group externally.
• Proactively collaborate across different teams and geographies within Legal to break down silos.

Accountability:  General

• Leading and managing the payments team
• Proactive stakeholder management and raising the profile of the team.
• Identify instances where contract automation can be implemented to ensure efficiency.
• Deal leadership – ability and experience in leading large and complex deals.
• Develop and maintain a network with senior stakeholders by encouraging informal interactions and catch-up sessions to achieve good visibility and raise the profile of the team.
• Perform duties in line with the Absa values and uphold Absa’ values in transacting with stakeholders, customers and colleagues.
• Provide more than is required from stakeholders to ensure efficiency and excellence.
• Be an active and accountable member of the team by participating in initiatives and workstreams across the Legal function.
• Timeous conclusion of all mandatory training.
• Coach and mentor junior team members.
• Provide objective and constructive feedback and openly share knowledge and expertise.
• Contribute to the development and implementation of the team objectives and strategy.
• Make recommendations for and implement change.
• Works independently with minimal supervision and demonstrates the ability to supervise where appropriate.
• Ability to plan and manage projects and matters through to completion including around resourcing.
• Anticipates Market and Legal Developments and impact on Business.

Role/Person Specification

Professional/technical experience

• At least 4years’ PQE in the field of commercial legal.
• Ability to advise at a senior business level and establish credibility with senior stakeholders.
• Experience in drafting and negotiating agreements is preferred.

Academic and professional qualifications

• Appropriate Law degree.
• Admitted attorney in RSA.
• Strong Commercial Law experience
• Degree from a leading educational institution with good academic results.

Personal attributes

• Ability to work autonomously and as part of a team.
• Very strong interpersonal skills.
• Communication skills.
• Well organised and efficient.
• Excellent negotiating and influencing skills.
• Integrity and reliability.
• Excellent attention to detail.
• Commercial acumen.
• Business awareness, prioritisation of risk and strong commercial focus.
• Ability to manage a large (and often fluid) workload with effective prioritisation as well as deliver under pressure and at speed.

Education

• Bachelor Honours Degree: Law, Military Science and Security (Required)