Active Jobs at adidas Group

JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, complete any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Use selling techniques such as adding on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greetings customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS/EXPERIENCE:

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility- you can help during the week, during evenings and weekends too.
• Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team delivers great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric Certification or equivalent.
• 0-1 years of retail experience.

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JOB PURPOSE

Ensure that overall sales and profitability goals for the store are met by:

• Providing training to all associates.
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives.
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity,
• Assists the store manager by evaluating employees’ performance on a day-to-day basis
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
• Maintains personnel files to company standards.
• Assure adherence to all company systems and procedures.
• Maintain confidentiality of adidas retail operating information.
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
• Assure adherence to adidas retail visual presentation guidelines.
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
• Resolves customer complaints.
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• Other duties may be assigned

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school and 2 years of retail experience and/or training; or equivalent combination of education and experience.

SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

• Ability to use MS word, excel, outlook, and point of sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.