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  • Posted: Jan 10, 2025
    Deadline: Not specified
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    Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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    Pharmacy Manager - Clicks Mompati Mall

    Job Objectives:

    • To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
    • To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
    • To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
    • To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
    • To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
    • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

    Minimum requirements

    Experience:

    • Essential: Minimum 2 years’ experience post community service year
    • Essential: Minimum 1 year People Management experience
    • Essential: Registration as Responsible Pharmacist with SAPC
    • Desirable: Retail Pharmacy experience
    • Desirable: Unisolve experience

    Education:

    • Essential: Registered Pharmacist with SAPC

    go to method of application »

    Beauty Advisor - Clicks Mall of Africa

    Job Objectives:

    • To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
    • To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
    • To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
    • To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
    • To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
    • To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
    • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Relevant Beauty/skincare qualification
    • Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

    go to method of application »

    Service Advisor - Clicks Mayville

    Job Objectives:

    • To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
    • To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
    • To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
    • To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
    • To timeously and efficiently resolve all customer queries in line with the Company's policies.
    • To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
    • To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at grade 12 level
    • Essential: Relevant Retail/Business Management qualification (External applicants)
    • 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
    • Numeracy and stock management experience

    go to method of application »

    Assistant Store Manager - Clicks Eastrand Mall

    Job Objectives:

    • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
    • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
    • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
    • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
    • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
    • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

    Minimum requirements

    Education and Experience Requirements:

    • Essential: Grade 12 (Maths 50% and English 50%)
    • Essential: Relevant Retail/Business Management qualification (External applicants)
    • Desirable: Degree in Relevant Retail/Business Management
    • Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
    • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

    go to method of application »

    Pharmacy Manager - Clicks Design Quarter

    Job Objectives:

    • To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
    • To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
    • To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
    • To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
    • To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
    • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

    Minimum requirements

    Experience:

    • Essential: Minimum 2 years’ experience post community service year
    • Essential: Minimum 1 year People Management experience
    • Essential: Registration as Responsible Pharmacist with SAPC
    • Desirable: Retail Pharmacy experience
    • Desirable: Unisolve experience

    Education:

    • Essential: Registered Pharmacist with SAPC

    go to method of application »

    IT Graduate Trainee

    Job description

    While in the program, participants will:

    • Develop an understanding of the retail industry and services Clicks offers to its customers
    • Receive on-going training and development through mentorships, job shadowing and on-the-job experience
    • Collaborate with experienced developers and technical teams on exciting projects
    • Be exposed to different areas of the business to broaden technical knowledge
    • Build relationships through networking

    Graduates will gain exposure to the following areas, but not limited to:

    • Retail store operations
    • Supply chain and logistics
    • Marketing and eCommerce
    • Merchandise buying

    Minimum requirements

    • Completed 3-year Degree/Diploma in Information Technology/Similar
    • South African citizenship
    • Between 18 – 27 years old

    go to method of application »

    Qualified Post Basic Pharmacist Assistant - Clicks Lakeside

    Job Objectives:

    • High standards of customer service and care
    • Efficient stock control and administration, including repacking of medicine
    • Efficient dispensary administration
    • Accurate compounding
    • Provision of general health advice
    • High standards of housekeeping and merchandise display
    • Ad hoc requirements as per operational requirements

    Minimum requirements

     Qualifications and Experience:

    • Matric with Maths (Essential)
    • Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

    go to method of application »

    Service Advisor - Mall of Africa

    Job Objectives:

    • To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
    • To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
    • To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
    • To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
    • To timeously and efficiently resolve all customer queries in line with the Company's policies.
    • To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
    • To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at grade 12 level
    • Essential: Relevant Retail/Business Management qualification (External applicants)
    • 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
    • Numeracy and stock management experience

    Method of Application

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