Active Jobs at Econo Foods

PURPOSE OF THE ROLE

• We are seeking a highly skilled and experienced Logistics Manager to oversee the warehouse, distribution and fish processing operations for our chilled, frozen, and ambient products in the Econofoods Distribution Centre in Cape Town. The successful candidate will play a crucial role in ensuring the smooth flow of goods from our distribution centres to our retail stores and foodservice / wholesale customers, optimizing processes for efficiency, managing the team for optimum performance, and maintaining the integrity of our temperature-sensitive products. The candidate we are seeking has a track record of implementing lean logistics strategies and strong collaborative and management skills a well as a strong focus on inventory management and control.  Customer centricity and excellent service delivery are non-negotiable requirements.

KEY RESPONSIBILITIES

Strategic Planning:

• Taking your steer from the centrally developed logistics strategy, develop and implement regional logistics strategies to optimize the supply chain for chilled, frozen, and ambient products.
• Collaborate with senior management to align logistics activities with overall business objectives.

Warehouse Management:

• Oversee the day-to-day operations of within warehouse, ensuring efficient storage, picking, packing, and dispatch of products.
• Implement best practices for inventory management and control and maintain an ongoing focus on reducing / eliminating inventory loss.

Distribution:

• Coordinate the transportation and distribution of products to retail stores and customers.
• Optimize delivery routes and schedules to ensure on-time and accurate deliveries.
• Manage fleet maintenance and efficiency.
• Ensure excellent customer experiences at every point of contact.

Quality Assurance and Safe Work Practices:

• Implement and enforce quality control measures and food safety measures to maintain the integrity of chilled, frozen, and ambient products throughout the supply chain.
• Collaborate with relevant stakeholders to address and resolve quality issues promptly.
• Create and maintain a healthy and safe work environment.

Compliance:

• Ensure compliance with local and regional regulations, especially those related to the transportation and storage of temperature-sensitive goods.
• Stay updated on industry standards and implement best practices.
• Implement all logistics processes and continuously monitor and measure compliance from all departments under your control.

Cost Management:

• Identify cost-saving opportunities and implement measures to improve operational efficiency.
• Monitor and manage the logistics budget for the region.

Team Leadership:

• Lead and motivate the logistics team, providing guidance, training, and support as needed.
• Foster a culture of continuous improvement and accountability within the logistics team.

Collaboration:

• Effectively collaborate with partners in stock planning, sales, retail, and other support functions, as well as supply partners.

Change Management:

• Swiftly and effectively implement Logistics changes and innovations in a fast changing and rapid-paced environment.
• Ensure all stakeholders (including staff) are informed, aligned and accountable.

Requirements
QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 5 years’ experience in a logistics and supply chain management role, ideally with experience in chilled, frozen, and ambient products.
• Strong knowledge of warehouse operations, distribution processes, and transportation management.
• Familiarity with temperature-controlled logistics and quality assurance measures.
• Excellent leadership and team management skills.
• Effective communication and interpersonal abilities.
• Analytical mindset with a focus on continuous improvement.
• Strong bias for action and self-management.

COMPETENCIES REQUIRED

• Building and maintaining relationships in support and living out the Ho Hola company culture. 
• Strong team management ability as well as ability to influence others. Swift bias for action.
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive and dynamic environment.
• Ability to communicate fluently in English (written and verbal)

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PURPOSE OF THE ROLE

• The purpose of a Delivery Driver Assistant is to assist in delivering products to customers, ensuring accurate and timely deliveries. They present and obtain signatures on Proof of Delivery documents, assist in completing invoice correction forms, verify payments when applicable, and provide support in loading and unloading products. Their role contributes to efficient delivery operations, customer satisfaction, and proper documentation and record-keeping.

KEY RESPONSIBILITIES

• Assisting the driver in safely transporting and delivering products to designated customer locations, ensuring accuracy and timeliness.
• POD presentation and signature: Presenting the Proof of Delivery (POD) document to customers, obtaining their signatures as confirmation of receipt, and accurately documenting and recording the delivery information.
• Assisting in completing invoice correction forms when necessary, ensuring accurate and timely resolution of any invoice discrepancies or errors related to deliveries.
• Assisting in verifying customer payments, such as cash or checks, according to established procedures, ensuring accuracy and proper documentation.
• Providing support in loading and unloading products onto and from the delivery vehicle, following proper handling and safety protocols to prevent damage or loss.
• Interacting with customers courteously and professionally, addressing inquiries, resolving minor issues, and aiding as needed to ensure a positive customer experience.
• Assisting the driver in navigating delivery routes, using maps or GPS systems, and providing directions or suggestions when necessary to optimize efficiency and timely deliveries.
• Assisting in maintaining accurate inventory records, including documenting returned or damaged products, and communicating any stock discrepancies to the driver or supervisor.
• Maintain a clean cab.
• Product safekeeping: Whilst in-trade, ensure the safeguarding of stock whilst delivering and during overnight routes.
• Assisting in maintaining accurate and organized delivery documentation, such as PODs, invoices, payment receipts, and other required paperwork, for record-keeping and auditing purposes.
• Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
• Establishing and fostering a safe work environment and overall safety compliance.
• Operate within safety standards.
• Contribute to the overall achievement of the team's goals.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 2 years in warehousing and logistical environment, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.
• Attention to detail, thoroughness, diligence, adherence to safety protocols, time management skills, teamwork, effective communication, efficiency, collaboration, well presented and professional.