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  • Posted: Oct 30, 2024
    Deadline: Not specified
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  • Tech-forward innovation leaders in the informal retail market. Through our FLASH Business platform, we strive to empower our Traders with a wide range of products and offer unrivalled convenience for consumers. Our retail infrastructure has enabled a money cycle thats enriching informal communities and provides a platform for safe, easy, convenient transa...
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    Area Growth Manager (Port Shepstone) (Kwazulu Natal)

    Description
    Responsibilities:

    • Growing the Flash footprint in the area through all Sales Channels assigned to the sales team
    • To increase the growth of Flash device sales into the market - in turn growing the turnover in the region. Increase overall turnover of all devices and payment channels in line with the department’s strategy and targets.
    • To increase the aqquiting base and turnover by maintaining a high adoption rate when placing Flash devices.
    • Ensure training of all flash products are done at the stores during every visit
    • Deliver and manage the sim card business within your area by merchandising Flash sim stock
    • Manage relationships and maintaining a 90% Red Flag completed calls within the sector to decrease churn.
    • Supporting Kiosk Environment in line with agreed upon structures set in place. Maintaining the necessary relationships with all Kiosk Stakeholders in your region.
    • Map and Geo locate your Trader database to ensure database accuracy.

    Requirements
    Minimum Requirements:

    • 2 to 3 years sales experience or field operation experience
    • Grade 12
    • Read, speak and write in English
    • Fully computer literate (Teams and Excel)
    • Driver’s license required

    Skills and Attributes:

    • Ability to multi-task
    • Ability to travel long distances
    • Target Driven
    • Ability to work without supervision
    • Attention to Detail
    • Ability to build customer loyalty
    • Negotiation Skills
    • Passion
    • Planning & Organizing Skills
    • Problem Solving Skills
    • Proactive
    • Customer relationship management
    • Exceptional service
    • Branding and merchandising
    • Area and diary management
    • Stock on hand management
    • Feedback and reporting
       

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    Senior Product Manager (Southern Suburbs (Cape))

    Description
    RESPONSIBILITIES:

    • Leadership
    • Team Leadership: We are looking for leaders who provide ongoing coaching and feedback, proactively manage team performance, and support employee career development. Ideal candidates will excel in hiring and retaining high performers, actively managing change, and role modelling behaviours that align with our culture and values.
    • Define and lead product strategy aligned with business goals and market demands.
    • Oversee the creation and execution of comprehensive product roadmaps.
    • Drive product innovation by identifying and capitalising on emerging market opportunities.
    • Cross-functional Team Leadership
    • Lead cross-functional teams to ensure cohesive and timely product development.
    • Collaborate with design, engineering, and marketing teams to deliver high-quality products.
    • Ensure compliance with legal and financial regulations across all product initiatives.
    • Product Lifecycle Management
    • Manage the entire product lifecycle from concept to launch and post-launch optimisation.
    • Make data-driven decisions to enhance product features and improve performance.
    • Lead product launches, ensuring alignment with business objectives and market readiness.
    • Stakeholder Management
    • Engage with senior leadership to communicate product vision, strategy, and performance.
    • Manage stakeholder expectations and foster strong relationships across the organisation.
    • Present product updates and strategic initiatives to executive teams and key stakeholders.
    • Mentorship & Development
    • Mentor and guide junior and associate PMs, providing feedback and support.
    • Lead training sessions to share knowledge and best practices with the broader team.
    • Foster a culture of continuous improvement within the product management team.

    Requirements
    MINIMUM REQUIREMENTS:

    • Required: Bachelor’s degree in Business, Finance, Computer Science, or a related field, or certification in Product Management (e.g., Pragmatic Institute, AIPMM) or Agile methodologies (e.g., Certified Scrum Product Owner, SAFe) or Business Analysis (e.g., IIBA) or Project Management certifications (e.g. PMI or Prince2). 
    • Preferred: Fintech-specific certifications, such as Certified FinTech Professional (CFP) .
    • Required: 5+ years of experience in product management, with a strong background in leading product development initiatives and managing cross-functional teams in Fintech.

    KNOWLEDGE & TECHNICAL SKILLS:

    Required Knowledge & Experience

    • Extensive experience in leading strategic product initiatives and managing complex product lifecycles in Fintech.
    • Deep understanding of South African market dynamics, customer behaviour, and competitive analysis within the financial services industry.
    • Advanced experience and expertise in integrated fintech ecosystems, including in-depth knowledge of APIs and Swagger, with a strong track record of successfully managing complex projects.
    • Proven ability to drive product innovation, optimise product performance, and ensure alignment with business objectives.
    • Strong track record of making data-driven decisions and resolving technical, functional, and business issues.
    • Experience in mentoring junior PMs and fostering a culture of continuous improvement and learning.

    Advantageous Knowledge & Experience

    • Experience in spearheading innovation initiatives and driving digital transformation within a Fintech environment.
    • Advanced knowledge of global Fintech trends, emerging technologies, and regulatory landscapes including POPIA, FSCA, FICA, RICA etc.
    • Proven success in managing complex stakeholder relationships and influencing executive-level decision-making.
    • Familiarity with advanced financial technologies and their application in product development.
    • Experience in leading cross-functional teams through major product pivots, mergers, or acquisitions.

    COMPETENCIES / ATTRIBUTES:

    • Product Strategy & Research: Defines and drives overarching product vision, aligning it with Flash organisational goals and adapting strategies based on large-scale market research and feedback.
    • Performance & Analytics: Uses advanced analytics to improve product performance, translating complex data into strategic insights and recommendations for senior leadership.
    • Market Segmentation & Positioning: Leads strategic market segmentation, competitor research, and positioning efforts, ensuring alignment with long-term business objectives and market dynamics.
    • Roadmaps & Requirements: Oversees and balances strategic product roadmaps, facilitating cross-functional collaboration to gather and prioritise complex requirements aligned with business goals.
    • Launch & Operational Support: Crafts sophisticated go-to-market strategies, managing the full product lifecycle, while ensuring operational readiness, risk mitigation, and continuous process improvements post-launch.

    Method of Application

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