Active Jobs at Kazang

Job Description

• A vacancy exists for a Commercial Insights Associate within Kazang – Micro Merchant, Century City, Cape Town.
• To support the Senior Business Development Manager by delivering data-driven insights, competitor analysis, and on-the-ground input to commercial strategies and project rollouts.
• This role ensures that sales systems, products, and strategic initiatives are aligned to business needs through strong analytical work and stakeholder engagement.

Key Responsibilities include, but are not limited to:  

• Build and manage dashboards using Power BI or Excel to track sales, product performance, and strategic KPIs
• Deliver insight reports to support commercial decision-making.
• Conduct structured market research and competitor analysis to feed into product innovation and commercial initiatives.
• Work with product managers to identify and scope improvements to sales and operational systems based on user feedback and commercial insights.
• Assist in execution and tracking of national-level commercial projects such as POS device rollouts and merchant conversions
• Engage directly with regional sales teams and selected merchants to collect in-field feedback and inform continuous improvement.
• Collaborate with BI, product, and commercial stakeholders to align execution, reporting, and feedback mechanisms.

In order to be considered for this position, the following requirements must be met: 

• Bachelor’s degree in business, Data Analytics, Economics, or related field.
• Minimum 2-4 years
• Certifications in Power BI, Excel analytics, SQL, or Agile Project Management.

Technical Skills: 

• Power BI / Excel dashboarding
• SQL / data querying
• Data storytelling & reporting
• Competitor & market analysis
• Project tracking / field implementation exposure
• POS, payments, or merchant systems knowledge

Behavioral Competencies:

• Critical thinker with a structured, analytical approach.
• Strong communicators across technical and non-technical teams.
• Proactive and curious, with high accountability.
• Able to balance detail orientation with broader commercial thinking.
• Confident engaging with teams and interpreting frontline realities.

Closing Date 08 August 2025

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Role summary

• As the Junior Application Support, you will be responsible for resolving tickets using the front end, admin tasks and other provided tools.
• Escalating to internal resources where necessary.
• Following up each ticket through to resolution and ticket closure.

Key Responsibilities include, but are not limited to:

• Attend daily Application and Technical stand-up meetings
• Manage the Application Support ticket queue
• Creation of test credentials for application testers
• Access request management for Sentry and Google Cloud
• Resolve escalations from other teams
• Support channel monitoring for escalations
• In order to be considered for this position, the following requirements must be met:
• Knowledge and experience with Python, SQL or comparable language
• Technical background and understanding of application support
• Excellent problem-solving and analytical skills
• Effective communication, collaboration abilities with both technical and business stakeholders
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience with Atlassian, Freshdesk, DataDog/Grafana desirable

Technical Competencies:

• DB SQL Server
• General understanding of networks
• Knowledge of CI/CD Pipelines would be desirable

Behavioural Competencies:

• Team Player
• Works well under pressure
• Go Getter
• Self-Motivated
• Innovative
• Accountable
• Proactive
• Reliable and dedicated

Closing Date 31 July 2025