Active Jobs at MiWay Insurance Limited

What will you do?

• Up for a new challenge, feel you can make a difference? The Claims Department is looking for enthusiastic Individual who would like to join the MiWay Claims Investigations Team in 2025 as, Claims Investigator based in Kwa-Zulu Natal.

What will make you successful in this role?

Minimum Qualification Required

• Grade 12/Standard 10/NQF 4  
• Tertiary qualification will be an added advantage.

Minimum Experience

• Minimum 3 years short-term claims insurance experience
• Minimum 3 years Claims Investigations experience, more specifically Accident claims
• Experience in Personal lines and commercial products essential.
• Solid understanding of claims systems and claims procedures: inclusive of claims, investigations, and legal department processes

Deliverables include, but will not be limited to

• Own vehicle and valid South African driver’s license.
• Validating claims by meeting with clients, Brokers, SAPS officials, tracing witnesses compiling investigations report on the work done in line with Miway Claims Philosophy.
• Managing validations of Accident claims and other skill sets when required.
• Reaching company goals and targets set for the Commercial and Personal line Investigations department.
• Administering assigned claims and set tasks.
• Managing client and broker expectation. 
• Knowledgeable on Broker procedures.
• Maintaining set timelines on the processing of claims. 

Competencies Required

• Must be highly proficient in dealing with clients at all levels
• Thorough knowledge of claims investigation techniques 
• Excellent written and verbal communication skills
• Attention to detail 
• Strong administration skills
• Self-motivated, inspire others 
• Motivation and desire to excel
• Problem solving skills and solution oriented 
• Flexibility
• Ability to multi-task and cope with pressure 
• Ability to perform under pressure
• Meeting deadlines
• Proper time management
• Commitment to personal and team goals
• Professionalism
• Ability to apply business rules and processes
• Excellent interviewing skills
• Provide technical guidance to team members

Deadline to apply: 16 October 2025

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What will you do?

• We are looking for full-time Commercial and Personal Lines Insurance Specialists to join our team.  This role will be hybrid, based in Free State, Central. 
• The Commercial and Personal Lines Insurance Specialist will work with clients to identify their insurance needs and sell appropriate policies.
• The ideal candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills.
• The role offers a Competitive Remuneration model with attractive commission and tools of the trade.

Minimum Qualification Required

• NQF4/Matric/Standard 10
• FAIS credits/Full Insurance Qualifications (depending on Dofa)
• Financial Services Board Regulatory Exams (RE5) completed
• Must have your own reliable transport
• Valid code B driver’s license

Minimum Experience

• Minimum 2 years’ experience in the commercial insurance industry
• Minimum 2 years’ experience in face-to-face business

Deliverables include, but will not be limited to

• To deliver on business strategies and key deliverables
• To actively source and grow your portfolio of clients 
• To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
• To screen new business and ensure that your portfolio does not pose a threat to MiWay’s risk pool

Competencies Required

• Must be highly proficient in dealing with customers and staff at all levels
• Excellent administrative skills
• Ability to plan and manage time efficiently
• Results oriented
• Self-disciplined and ability to work under pressure
• Self-motivated and desire to excel
• Analytical and organised
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and attention to detail
• Professional and organised
• Excellent Excel and PowerPoint skill