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  • Posted: Oct 8, 2024
    Deadline: Not specified
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  • The National Home Builders Registration Council (NHBRC) is a statutory body, established in 1998, in terms of the Housing Consumers Protection Measures Act, 1998 (Act No. 95 of 1998). and is mandated to protect the interests of housing consumers and to regulate the home building industry.
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    Chief Operations Officer (COO) - Sunninghll

    KEY DELIVERABLES

    • Reporting directly to the Chief Executive Officer, the Chief Operations Officer is responsible for operational systems and processes aligned with strategic goals, policies, and objectives approved by the Council. The COO is further responsible for overseeing the execution of the company’s business plans according to its business model.
    •  
    • The Individual will primarily be responsible for, but not limited to the following:
    • Lead, manage and monitor the process of developing and implementing NHBRC strategic plans, and review and monitor annual business plans and where appropriate implement corrective actions to realize stakeholder value and NHBRC sustainability.
    • Develop strategic plan from the overall business plan. Responsible for the organisation short, medium and long-term strategies for the fulfillment of business deliverables. Visualizes the future for the proper adaptation of long-term strategies.
    • Managing and providing strategic leadership and oversight to assigned divisions across 9 provinces (Business Services/Customer Care, Technical Services, Corporate Services, Legal, Compliance & Enforcement, Policy Development, Social Transformation. etc.)
    • Implementation and maintenance of the NHBRC’s operations procedures, reporting on the performance and initiating improvements for operations.
    • Establish procedures for maintaining high standards of operations, effectiveness, reliability and safety.
    • Direct, monitor and report on the identification of all major risks and development and implementation of mitigating action plans and a business continuity plan for disaster management to ensure the organisation’s sustainability and governance compliance. Adapts strategic change by adapting own strategy, making changes in the overall plans, work processes, staffing and project approaches to adapt to evolving business situations. Makes changes and actively seeks to influence strategy.  Uses leading-edge technologies and processes to affect company plans and promote future client needs.  Adapts tactics and industry know-how for effective Management process.
    • Review and monitor that all procurement and contracts entered into meet all legislative and regulatory requirements and that competitive pricing is achieved.
    • Establishes a strategic partnership with the customers for generation of customer-driven solutions and recommends change to effect customer satisfaction and add overall value to customer results.
    • Acts as a custodian of organisational policy in relation to external parties and vendors.
    • Fostering and implementation of any statutory governance to internal Housing Protection Measures Act.
    • Report to the CEO, operational matters for review in advance of meetings of the Council; or as requested by the Council, attend meetings of the Council and its Committees and present the information necessary or relevant to the Council or such Committee for discharging its duties.
    • Ensures the development and implementation of the Employment Equity requirements.
    • Foster a corporate culture that promotes ethical practices, customer focus and service and encourages individual integrity.
    • Ensures the adherence to all labour laws.
    • Evaluate the performance of executives;
    • Perform other functions related to the office of the COO or as may be requested by the CEO or the Council.
    • Liaises with stakeholders at the highest level i.e. Minister, MEC’s & Premiers and Portfolio Committee.

    MINIMUM REQUIREMENTS:

    • Must hold a Postgraduate Degree in Civil/Structural Engineering, Architecture or related built environment qualification is mandatory.
    • Professional Registration (Pr) with the relevant built environment is mandatory
    • An appropriate Postgraduate Degree (NQF 9) in Business Administration/Leadership
    • Minimum 10 years of Operations Management experience in a large organisation within the construction/built environment /housing sector
    • Minimum 10 years of experience in managing technical teams of which 6 years should be experience in leading Executive Teams
    • Hands-on and practical experience in public sector procurement and compliance practices
    • Experience in a regulatory sector will be advantageous

    Advantage:

    • Leadership experience in operations within Government/Semi-Governmental field and
    • Extensive knowledge of NHBRC’s operations and its product

    Please email your CV to [email protected] with “Chief Operations Officer”

    go to method of application »

    Provincial Manager: Customer Experience & Market Development: Limpopo

     KEY DELIVERABLES

    • The Provincial Manager: Customer Experience & Market Development within the organisation serves to manage, co-ordinate and monitor all activities of the provincial office and its satellite offices to ensure operational excellence for the region.

    The Individual will primarily be responsible for, but not limited to the following:

    • Provide input into the overall Corporate Strategic Plan
    • Provide input into the development of the Provincial Strategy
    • Develop Provincial Strategic Plan and implementation programmes based on Annual Performance Plan (APP)
    • Develop policies, procedures and process flows.
    • Manage and guide office managers (Administration Officer/s) in execution of all duties and functions assigned to them.
    • Manage and guide office supervisors in execution of all duties and functions assigned to them.
    • Promote and maintain positive working relationships amongst provincial staff.
    • Support and advise line manager in their management role.
    • Report as required to the line Manager on all areas of responsibility.
    • Build and lead strong professional and functional provincial team.
    • Manage all Facilities and Maintenance related services at NHBRC Provincial and Satellite Offices.
    • Develop, implement, monitor and review policies, procedures, standards and process flows.
    • Respond to audit and risk requests and findings.
    • Ensure compliance to all NHBRC policies and procedures and applicable regulations.
    • Prepare submissions for EXCO and relevant Council sub-committees.
    • Prepare monthly/quarterly and annual Provincial Performance reports and all other relevant reports.
    • Ensure a safe working environment in line with Occupational Health and Safety Act
    • Develop risk and audit management mitigation plans based on findings.
    • Contribute to the development and maintenance of the risk register for the section.
    • Collaborate with Audit, Risk and Governance and Compliance functions in monitoring and implementing compliance processes.
    • Develop a zero-based and incremental budget for the Provincial Office.
    • Management of the Provincial Office budget and ensuring financial stability within the province
    • Exercise cost containment and ensure expenditure is within the approved budget through effective cost control measures.
    • Maximise revenue through effective VFP management.
    • Manage the procurement of and safeguarding of assets of the Provincial Office(s)
    • Review and approve purchase requisitions for the province within its own area of responsibility.
    • Authorise or recommend claims against the warranty fund in line with DOH.
    • Approve petty cash expenditure.
    • Approval and rescindment of financial guarantees.
    • Develop a demand plan for the province.
    • Authorise or recommend IPWs for claims for forensic work.
    • Review age analysis and debtors accrued liability engagement with debtors to ensure payment.
    • Ensure creditors’ payment within prescribed Treasury timeframes.
    • Procurement of office (both main and satellite), and management of lease contract thereof
    • Manage Service Level Agreements with service providers.
    • Build client relations by demonstrating professionalism, a facilitative communication style, and constructive response to client needs.
    • Maintain positive interpersonal relationships with team members and others by demonstrating productivity, initiative, and flexibility.
    • Provide relevant and specialised technical support to applicable stakeholders.
    • Consult and advise with all role players that are stakeholders in NHBRC services.
    • Ensure alignment of services with NHBRC mandate.
    • Oversee the management of NHBRC marketing campaigns and information programmes.
    • Develop a marketing and stakeholder relations plan that meets the strategic objectives of the province and the organisation and oversee its implementation.
    • Educate Builders and consumers through education and awareness programs.
    • Establish and maintain effective customer feedback mechanisms.
    • Ensure efficient and professional VFP services are rendered to customers.
    • Represent the NHBRC at external forums.
    • Represent NHBRC through all forms of media.
    • Establish and maintain relations to the government and other key stakeholders in the province and provide support services.
    • Promote the brand and positive image of the NHBRC.

    MINIMUM REQUIREMENTS:

    • Must hold an appropriate bachelor’s (NQF 7) or equivalent, preferably in Business Related field.
    • Minimum of ten (10) years’ work experience preferably in the Built Environment of which five (5) years of this experience should be in a supervisory or management-level role.
    • Knowledge of legislation and policies regulating the human settlement sector would be added advantage.

    Please email your CV to [email protected] with “Provincial Manager: Customer Experience & Market Development Limpopo” in the subject line.

    Method of Application

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