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  • Posted: May 28, 2025
    Deadline: Not specified
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  • Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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    Field Trainer (Western Cape)

    Description

    • We are seeking an experienced and driven Consumer Electronics Trainer to join our team within the retail sector. This role requires a dynamic individual with a strong background in in-store retail training, compliance, and sales execution. The ideal candidate must possess managerial or supervisory experience and be comfortable working across multiple locations, with flexibility for weekend and ad hoc responsibilities. |

    Key Responsibilities:

    Training & Development:

    • Design and deliver structured training programs to large groups of retail staff across various store locations.
    • Conduct quick one-on-one or small group sessions at store level to ensure product knowledge and sales proficiency.
    • Ensure training programs align with compliance and operational standards.

    Compliance & Staff Development:

    • Evaluate staff performance from a training and compliance perspective.
    • Ensure all training activities support the company's compliance objectives and operational excellence.
    • Provide feedback and reporting on staff competency and development progress.

    Sales Support:

    • Assist with in-store activations, ad hoc sales activities, and promotional campaigns on weekends or as needed.
    • Support store teams with expert product knowledge to drive sales and enhance customer experience.

    Operational Mobility:

    • Travel regularly within the Western Cape and Eastern Cape to support multiple retail locations.
    • Maintain a reliable vehicle for business travel requirements.

    Requirements

    • Proven experience in a consumer electronics retail environment, preferably in a training, supervisory, or managerial capacity.
    • Demonstrated ability to train large groups and conduct effective one-on-one sessions.
    • Strong understanding of retail operations, compliance procedures, and training best practices.
    • Excellent communication, interpersonal, and organizational skills.
    • Able to work weekends and perform ad hoc duties as required.
    • Must be Cape Town-based with a valid driver’s license and reliable transport.

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    Sambassador (Southern Suburbs (Cape))

    Description

    • We are on the lookout for a Sambassador in Cape Town Tokai to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships.

    As a Product Consultant, you will be responsible for:

    • Administration
    • Shelf Health 
    • Implementation of Promotions
    • Customer Satisfaction and Service 
    • In-store Sales and Marketing
    • Drive Sells Out

    Requirements

    • 2-3 years sales experience in Telecommunications or Electronics
    • Matric
    • Must be able to speak afrikaans
    • Sales acumen
    • Marketing principle knowledge
    • Customer service skills
    • Administration skills
    • Communication skills (verbal & written)
    • Computer literacy – MS office suite

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    Brand Ambassador: Marketing Solutions (Menlyn) (Pretoria East)

    GENERAL OBJECTIVE:

    • As a Brand Ambassador at Versuni, your primary objective is to represent the Philips brand within designated retail stores, promoting product awareness, driving sales, and fostering positive relationships with both retailers and consumers. Through your engagement and expertise, you play a crucial role in enhancing the visibility and availability of Philips Domestic Appliances products, ensuring alignment with Versuni's mission of turning houses into homes

    KEY RESPONSIBILITIES:

    Store Placement:

    • Be placed in stores according to the Philips Retail Store Base and current structure, ensuring optimal coverage and representation.

    Policy Adherence:

    • Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.

    Weekly Meetings:

    • Meet with the Regional Field Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and demo ingredients.

    Weekend Activations:

    • Conduct weekend activations as mandatory activities, engaging with customers and promoting Philips products.

    Execution Excellence:

    • Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of Philips products.

    Price Ticket Maintenance:

    • Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.

    Merchandising Execution:

    • Execute in-store merchandising according to Philips and Retailers' directives and/or planograms, maintaining consistency and quality.

    Relationship Building:

    • Build fruitful relationships with retailers and their staff, fostering collaboration and support for Philips products.

    Professionalism:

    • Adhere to a dress code supplied by Philips, presenting a professional and polished image at all times.

    Demonstrations and Engagement:

    • Conduct WET/DRY demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.

    Hygiene and Maintenance:

    • Ensure demo product maintenance and hygiene, keeping demonstration materials clean and presentable at all times.

    Event Support:

    • Provide support to retailers when Philips Domestic Appliances Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.

    Requirements
    QUALIFICATIONS AND SKILLS:

    • High school diploma or equivalent required; additional education or training in sales or marketing preferred.
    • Previous experience in retail sales, customer service, or brand promotion preferred.
    • Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
    • Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
    • Detail-oriented with a focus on execution excellence.
    • Ability to work independently and manage time effectively in a fast-paced retail environment.

    ATTRIBUTES:

    • Enthusiastic and outgoing with a passion for customer engagement.
    • Professional demeanour with a commitment to representing the Philips brand with integrity.
    • Adaptability and flexibility to work weekends and accommodate changing schedules.
    • Team player with a collaborative mindset and willingness to support team objectives.
    • Goal-oriented with a drive to achieve sales targets and promote brand awareness.

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    Field Manager II (Durban)

    Description

    • Manage Promotional Activity
    • Pro-Active Operational Excellence
    • Teamwork and Self-Management
    • People Management 
    • Efficient Achievement of Targets
    • Monitor New Innovations
    • Business Insights and Execution
    • Control Expenses
    • Stakeholder Engagement
    • Achieve POP Objectives

    Requirements

    • 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
    • Relevant Diploma/Degree at NQF level 6 or 7
    • Code 8 Driver’s license
    • Sales management skills
    • Decision making skills
    • Communication (verbal & written)
    • Analysis & Problem Solving
    • Computer literacy
    • Business acumen
    • Commercial awareness
    • Attention to detail
    • Pro-active thinking
    • Leadership Skills
    • Planning & organising
    • Negotiation skills

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    Quality Measurement Officer (Cape Town)

    Description
    Job Summary:

    • To enhance organisational effectiveness through quality auditing and communicating results as well as analysing and enhancing processes and supporting the various QMS projects.

    Key Responsibilities and Deliverables:

    Audit Support and Oversight

    Liaise with Merchandisers/Field Marketers countrywide in order to obtain quality audit information  

    • Conduct audits with regards to compliance with respective to Quality Management Systems
    • Ensure accuracy of auditing data
    • Report on compliance and providing feedback and possible solutions to management
    • Perform ad hoc projects as a result of needs identified through quality audits
    • Identify improvements and more details to audit based on current audits

    Analysis and Enhancement of Processes

    • Maintain, implement and monitor effective and efficient measurement processes according to  the business quality standards
    • Analyse identified processes and investigate possible improvements (within defined parameters)

    Project Support and Communication

    • Support the function of ensuring that all stakeholders understand the purpose and the results of each project 
    • Communicate improvement implementation steps to relevant stakeholders
    • Receive and respond to emails
    • Take co-responsibility for ensuring all stakeholders understand the purpose and the results of  quality audits and projects
    • Regularly meet with manager regarding work schedules

    Requirements
    Minimum Experience

    • 2 - 3 years retail business experience, with previous quality audit issue management
    • Exposure to quality audit issues
    • Project administration experience is an advantage
    • Code 08 driver’s licence

    Minimum Qualifications

    • Relevant Degree or Diploma; NQF level 5

    Knowledge, Skills & Abilities:

    • Attention to Detail
    • Technology management
    • Communication skills (verbal & written)
    • Report writing skills
    • Computer literacy
    • Administration skills
    • Process management

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    Software Developer III (Cape Town)

    Description

    • Smollan is a global retail solutions company, dedicated to driving sales, market execution, and brand growth for some of the world’s most renowned brands. We are looking for truly unique people who believe in fostering a diverse and inclusive environment, where our people are cared for, happy and inspired to build an extraordinary workplace.

    Role Overview:

    • Our vision for the Software Developer is to build and support innovative applications that streamline business processes and drive efficiency. Using SQL, .NET, and Angular, you’ll design and implement seamless integrations between internal systems, transforming complex challenges into smart, scalable solutions. You'll collaborate closely with stakeholders to bring ideas to life and shape the future of our internal tools. Beyond development, you'll help define the strategic roadmap for these applications, ensuring they evolve with innovative technology to meet the ever-changing needs of our business.
    • If you are passionate about building smart, efficient applications that streamline business processes, consider our Full Stack Developer, and join our team of three, where you'll play a key role in developing, maintaining, and enhancing internal applications.

    Responsibilities:

    Software Solutions

    • Research innovations and solutions (includes new application, database and operating system technologies for mobile, open• source and closed source domains)
    • Coordinate and interface with functional design, quality assurance, developers, other product teams, and senior management to ensure needs are met and managed
    • Manage to ensure delivery of technical designs, unit test plans, and high-quality code.
    • Use relevant repository for documentation and code storage standardisation
    • Integration development and impact analysis of solutions
    • Determine the system requirements as per the specification or client needs
    • Design the appropriate system model
    • Liaise with the client to ensure the suitability of the model in meeting their needs
    • Develop the appropriate software using the relevant development tools (coding)
    • Test the system for stability, speed and spec compliance
    • Implement roll-out, change control, release management, project and client management

    Task Assignment

    • Engage with various client departments and project managers to manage specific processes within the software development lifecycle (for example, functional specification, construction, quality assurance, implementation and reporting)
    • Understand the functional and technical documentation needs of customers and research technology solutions to meet those needs
    • Ensure development of code meets quality (zero defects) and coding conventions (Smollan and generally acceptable standards).
    • Follow change, incident, release and internal processes
    • Maintain open communication with customer representatives and cross-functional teams and ensure content meets requirements
    • Provide expertise for technical product documentation projects and support and assist in documentation design
    • Liaise with the client to coordinate the roll-out
    • Maintain relevant coding standards documentation, user training manuals

    Client Engagement

    • Incident, problem and release management
    • Ensure systems up-time
    • Monitor customer support cases
    • Assist and provide support to resolve problems
    • Deploy proper Help Line protocol and escalation for problem solution
    • Monitor adherence to SLAs
    • Actively build, maintain and grow strong relationships with clients and internal stakeholders
    • Manage client expectations and the effective flow of information

    Requirements
    Knowledge, Skills & Abilities:

    • SQL (ideally MSSQL) and SCRUM .Net, C# and WHMCS
    • HTML, HTML5, CSS, JavaScript, JQuery, AngularJS, Angular5,
    • Bootstrap, React, NodeJS and Restful Services
    • Object-oriented programming
    • Time management
    • Planning and prioritisation
    • Relationship building
    • Teamwork & collaboration
    • Analysis & problem solving
    • Communication skills (verbal & written)
    • Object-oriented programming

    Requirements:

    • 4 – 5 years’ real-world experience in programming and software implementation. Experience in application coding in relevant open-source or closed-source technologies and in mobile coding development.
    • Diploma or Degree/NQF level 6 or 7 in IT or Computer Sciences, C#/ Java /SQL Server/ MySQL Certifications

    Method of Application

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