Field Trainer (Western Cape) at Smollan

Description

• We are seeking an experienced and driven Consumer Electronics Trainer to join our team within the retail sector. This role requires a dynamic individual with a strong background in in-store retail training, compliance, and sales execution. The ideal candidate must possess managerial or supervisory experience and be comfortable working across multiple locations, with flexibility for weekend and ad hoc responsibilities. |

Key Responsibilities:

Training & Development:

• Design and deliver structured training programs to large groups of retail staff across various store locations.
• Conduct quick one-on-one or small group sessions at store level to ensure product knowledge and sales proficiency.
• Ensure training programs align with compliance and operational standards.

Compliance & Staff Development:

• Evaluate staff performance from a training and compliance perspective.
• Ensure all training activities support the company's compliance objectives and operational excellence.
• Provide feedback and reporting on staff competency and development progress.

Sales Support:

• Assist with in-store activations, ad hoc sales activities, and promotional campaigns on weekends or as needed.
• Support store teams with expert product knowledge to drive sales and enhance customer experience.

Operational Mobility:

• Travel regularly within the Western Cape and Eastern Cape to support multiple retail locations.
• Maintain a reliable vehicle for business travel requirements.

Requirements

• Proven experience in a consumer electronics retail environment, preferably in a training, supervisory, or managerial capacity.
• Demonstrated ability to train large groups and conduct effective one-on-one sessions.
• Strong understanding of retail operations, compliance procedures, and training best practices.
• Excellent communication, interpersonal, and organizational skills.
• Able to work weekends and perform ad hoc duties as required.
• Must be Cape Town-based with a valid driver’s license and reliable transport.