Active Openings at TFG (The Foschini Group)

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

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Key Responsibilities:

Internal communications 

• Execute Internal Communication Strategy with internal business partners
• Assist Head of Group Comms & Stakeholder Engagement  in comms related tasks if required
• Communication/copywriting responsibility for internal Group campaigns
• Deliver client Comms requirements and implement strategy & campaigns in conjunction with broader marketing team

Channel management CMS

• In-site
• In-touch
• Foyer and all Campus screens
• Brand content for screens -scheduling
• Manage and distribute all Group e-mails via Bloomreach

Group Marketing communication representation

•  Attend meetings when required as part of broader marketing team and facilitate comms/campaign requirements as needed

Newsletters

• Manage timelines and delivery of group newsletters as required for:
• Store Forensics
• Sustainability
• Wellness & Benefits

Assist with Social Media Content Creation

• Copywriting and campaign collateral
• Ad-hoc projects 

Qualifications & Experience:

• Journalism or Communication Diploma or Degree
• 4– 5 years’ experience, especially advertising or corporate marketing  

Skills: 

• Communication
• Copywriting
• Editing 
• Content Creation