Available Roles at Accor Hotel

Job Description

• Assists the General Manager by overseeing, coordinating and directing the accounting and financial reporting activities of the Department Team and the hotel.
• The Financial Controller is the custodian of the financial management system and the hotel budgets. He/she supervises the setting up and effective managing of the Accounting, Budgeting, and Financial Control systems. The Financial Controller manages daily cash usage.
• This role works closely with the relevant Department Teams to achieve sound financial accountability throughout the operation. This role also ensures that suppliers are paid within the agreed specification to ensure consistency of supply thereby making sure that guests receive exceptional levels of personalised service always.  
• The role reports on weekly, monthly, quarterly, and annual financial performance and recommends operational actions to improve the financial position of the business. The Financial Controller coaches’ senior managers on Financial Management approaches and language.

Qualifications

• A recognised Degree or higher in Accounting
• 5 years of previous experience in overseeing the financial operations of a Luxury Hotel
• Proficient user of Accounting Software packages
• Knowledgeable user of OPERA PMS
• Proficient user of Sage 300
• Proficient user of Microsoft Office software applications
• Vast knowledge of South African Accounting standards
• High degree of confidentiality and protection of sensitive information

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Job Description

Reporting to the Cluster General Manager, the position is primarily responsible for achieving the optimal mix of rooms and conference sales revenues to achieve budget RevPAR targets.

This will be done through effective pricing strategies, implementation of achievable revenue plans and production of historical data.

• Maximize Revenue Incomes for Individual, Group and Conference business
• Implement weekly RevPro meetings with a directive on Revenue Strategies.  Discuss Sales Strategies with Sales and Marketing Manager and General Managers
• Maintain and manage all Reservation Channels, ensuring RIL rate integrity policies
• Analyse Market Conditions and Trends
• Analyse Business Opportunities
• Develop, execution and review an optimal revenue strategy
• Provide Education and training to Front Office, Reservation, and Sales
• Active role in Forecast and Budget creation and Sales and Marketing Plan
• Creation of a team-working environment promoting morale and commitment, pride, and performance in the reservations department and the hotel
• Ensures all directions are followed at the request of Senior Management
• To manage the room inventory to maximize yield per available room
• To educate team members on local, regional, and corporate programs
• To analyse the impact of promotional programs
• Update and maintain all 3rd party websites on a daily basis
• Update and maintenance of GDS – TARS & Hotel Distribution
• Set daily selling hurdle and market rate to maximize yield
• Implement an upselling program
• Maintain communication of any changes to Senior management
• Effective communication on the hotel level and with the Regional Director of Revenue
• Create and Communicate overbooking policy and adjust according to market mix, daily movements, historical wash, and lead times
• Competition analysis for all main reservation channels
• Recording turn-aways in PMS
• Update daily Pickup report
• Review of no-shows with Sales and Marketing and decision about charging fees
• Controlling all reservation movements for standard coding with direct feedback and monthly training on mistakes
• Ensure correct market segmentation of gained business

Qualifications

Success in the role will be determined through evaluation by demonstrating the following minimum qualifications:

• Minimum 5 years’ experience in Revenue Management at a Hotel is preferable
• Strong business acumen and ability to identify and capitalize on business opportunities
• Multi-property management is a plus
• Excellent leadership, motivation, and communication skills.
• Strong computer skills and number oriented
• Written and spoken professional business English language
• Good presentation skills
• Advanced Microsoft Excel and prior experience with revenue systems are required
• Demonstrate the ability to forecast sales and trends in the market
• Ability to work in a stressful environment and good analytical approach to problem-solving
• Proven ability to build and maintain good relationships
• Communicate thoughts, actions, and opportunities clearly with assertive skills