Available Roles at MiWay Insurance Limited

What will you do?

• Responsible for telephonic orders right through to despatch and delivery. Follows up queries regarding orders received. Canvasses telephonically for new business from existing and potential clients.

Minimum Qualification

• Matric / Grade 12 Grade 12 or NQF level 4 (Essential)
• Computer literate.

Minimum Experience

• 3 months sales experience needed

Deliverables

• Meet agreed new business lead referral and sales targets
• Follow-up on sales prospect
• Provide an exceptional customer experience
• Take responsibility for addressing gaps highlighted in own sales development and coaching
• Continuous learning and development, in adherence to the Fit & Proper requirement (FAIS Act]

Competences

• Obsessed with excellence 
• Able to work in a team target setting
• Be resilient and able to work under pressure.
• Able to overcome objections easily
• Persuasion and negotiation skills
• Excellent English communication
• Great at timekeeping

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What will you do?

• In this VAPS Sales Agent role you will be upselling by persuading both existing and non-existing Miway Clients to purchase our Value Added Products by optimizing each lead/call received.
• Maintaining a high productivity level daily & monthly by providing quality service to external and internal customers and ensuring accuracy in recording of data.

Minimum Qualification Required

• Grade 12 / Standard 10 / NQF 4
• RE Certificate (as per DOFA date)
• STI FAIS credits (as per DOFA date)
• Tertiary qualification will be beneficial

Minimum Experience

• A minimum of 12 months experience in Leadwarming at Miway
• At least 2 Call Centre Sales experience
• bility to multi-task and cope with pressure
• Excellent knowledge of MiWay products and systems
• Punctual and can self manage

Deliverables

• Well spoken.
• Active listening skills.
• Quality orientated and organised
• Must be highly proficient in dealing with clients at all levels.
• Ability to multi-task and cope with pressure.
• Team player.
• Strong service, and problem-solving skills.