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  • Posted: Oct 15, 2022
    Deadline: Not specified
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  • Sharing a Vision to Drive Healthcare Forward Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential ...
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    Pharmacy Sales Representative – Coastal (KwaZulu Natal and Eastern Cape)

    In this role you will be responsible for the relationships with the independent pharmacies where IQVIA currently have pharmacy programs executed as well as the identification of new pharmacies to add to the IQVIA network. In this role you will be involved in the roll out and management of pharmacy offerings such as advertising programs, data insights, formulary management and other business tools to independent pharmacies in South Africa. Part of the role require strong attention to administrative duties around these different offerings as well as call planning and record keeping with regards to pharmacy visits

    Qualifications

    • Qualified Pharmacy Assistant / Technician (Mandatory requirement)
    • Experience working in a pharmacy, understand pharmacy software solutions, formulary management and general pharmacy operations
    • Experience in pharmaceutical or other health related companies (Outside of working in a pharmacy) is advantageous

    Essential skills:

    • Strong networking and negotiation skills
    • Knowledge of Life Science or Pharma Market and drug development life cycle - preferred
    • Possess strong organisational skills and attention to detail.
    • Possess strong communication skills, both verbal and written.
    • Ability to organize and prioritize own work.
    • Ability to establish and maintain effective working relationships internally and across multiple field sales organizations
    • Possess strong computer skills (MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet).
    • Maintain focus and commitment on assigned targets and deadlines
    • An attitude which is positive, energetic, flexible and supportive in a challenging environment.

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    Sales Operations Associate Manager

    Job Overview

    • This is an exciting and newly created opportunity to develop a career in the commercial field of pharmaceutical development.
    • The team is multinational and consists of 7 specialists, based out of 2 continents.
    • Responsible for the monitoring and management of a Revenue stream through supporting the IQVIA Customer Relationship Management system (CRM) for RWS.
    • This high-profile position will have responsibility and/or input into processes, procedures relating to the sales and GTM process and systems.
    • This role will suit an EMEA based individual with great analytical and attention to detail skills as well as good a good communicator.

    Essential Functions

    • Contributes to the monitoring and administrative management of sales and revenue reporting for real world solutions categories
    • Will be responsible for the training and ongoing support for the sales and GTM teams in the IQVIA CRM system
    • Ensures that opportunities are correctly set up in IQVIA CRM (in line with contract, multi-country constraints and IQVIA policy in term of services / products and timeline), and lead the updates
    • Regular monitoring of opportunities in coordination with local / regional teams
    • Regular reporting to snr members of the sales management team on sales progress against targets
    • Creation of alerts and review / follow up of action plans according to the problems identified
    • Contributes to ad hoc analysis as needed to improve customer satisfaction, business intelligence and revenue recognition
    • Coordinate operational activities with other teams to continually improve procedures and optimize them
    • Define, produce, share and comment regular report on Revenue In Hand
    • Contribute to analyze gap between Budget / forecast and Revenue In Hand
    • Creation of alerts and review / follow up of award notifications
    • Assist management in preparation of operating review meetings, strategic planning review meetings and budget review meetings.
    • Working closely with Sales, Finance, and Billing Center representatives
    • Other tasks, as required by the Head of Commercial and Sales Operations


    Qualifications

    • Bachelor's Degree
    • Extensive knowledge of powerpoint and excel
    • Requires experience in commercial or sales area.
    • Experience with CRM management, client-facing activities and dashboard analysis are desirable.

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    Sales Manager

    PURPOSE

    Sales Manager manages the team of Key Accounts Managers.

    The induvial must be able to collaborate with all internal departments to achieve business goals.

    Their main responsibility is to build a high performing team that drives innovation and is responsible for achieving Quarterly and YTD targets.

    Responsibilities

    • Achieving company sales targets for both base and growth
    • Build a highly motivated performing Key Accounts Management team
    • Tracking performance of the Key Accounts Managers and providing regular feedback on progress
    • Devise strategies and techniques necessary to achieve the sales targets
    • Working closely with the Consulting team to see how best we can offer solutions to clients, promote our

    consulting capabilities and upskilling of the sales team

    • Use the Global Account Planning to leverage ideas and input for local account plans
    • Map stakeholders in each account, identify potential customers and generate new sales leads
    • Weekly completion and management of the roadmap
    • Responsibility for quarter end closure and ensuring that all opportunities are in hand
    • Thorough understanding of the RIH file and the Daily change report
    • SIP Allocation and communication of achievements to regional finance and team
    • Assist KAM's with contract renewals and negotiating process and tracking the progress of contract renewals
    • Setting objectives for each KAM, monitoring ongoing progress and completion of competency reviews
    • Approve expenses and leave of team members
    • In field training, development and coaching of KAM's
    • Clear understanding product offerings and ongoing enhancements to remain relevant
    • Understand competitor activity and suggest strategies to counter act competitors
    • Yearly budget setting and forecasting that involves target setting for KAM's
    • Assist with preparation and input for Quarterly Country review for the Commercial sales team

    Job Requirements:

    • 3-5 Years of previous experience in managing people
    • Strong Pharmaceutical industry experience and an understanding of the nuances of the SA Healthcare sector
    • Experience in Analytics and exposure to using IQVIA data, products and services would be beneficial
    • Strong experience in managing Key Accounts Management would be an advantage
    • Basic analytical ability to assess challenges and provide solutions
    • Very strong drive to meet client needs and operate with sense of urgency to meet deadlines
    • Strong ability to expand their knowledge and continuously grow
    • Strong communicator

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    Operations Lead - Health Insurance implementation (Qatar)

    Job Overview

    Responsible for the on-time completion of activities related to Implementation and Monitoring of mandatory health insurance scheme (MHIS) at Qatar with other consultants.

    Essential Functions

    • Participates in the design, development and delivery of Implementation and Monitoring Expert of the mandatory health insurance scheme (MHIS) at Qatar
    • Reviews and analyzes client requirements
    • Proposes and delivers cost effective solutions to meet these requirements.
    • Designs, structures and delivers client reports and presentations.
    • Major Deliverables under the above component
    • Strategic plan development : Develop a comprehensive five-year strategic plan aligned with the client strategic plan, and also aligned with other cross regulators’ jurisdictions. The plan should define the regulatory role of client along with other cross-regulatory bodies.
    • Operational Plan development:

    Review the existing rollout plan and enhance it into a comprehensive operational plan to ensure successful launch and monitoring of the Scheme. This will include Pre-roll out, rollout and post-roll out operational plans for year (1), and operational plan for year (2) of the engagement. Develop and identify the Timeline, Milestones, Deliverables and Resources required to the successful implementation. Other objectives and activities required for the scheme implementation as per the client’s Rollout Plan, and any other requirements necessary for the successful launch and sustainability of the implementation of different phases of the Scheme. The day-to-day regulatory processes that are required for successful operations of the MHIS. Define Key

    Responsible Areas and KPI’s specific to launch and monitoring.

    • Implementation of the Scheme and targets achievement: Assist in Implementing the operational plan specific to the scheme kick-off as per the implementation phases.
    • Monitoring and Evaluation (M&E):
    • M&E of the Scheme: Provide technical expertise to develop and implement M&E system for the entire scheme, and a reporting mechanism on regular intervals.

    ii. M&E of HFID performance: Provide technical expertise to develop and implement M&E system for the HFID, and a reporting mechanism on regular intervals in alignment with the relevant department of the MOPH.

    Qualifications

    A least 15 years of experience in health insurance schemes development/implementation expertise at a regulatory level in general Works willingly and effectively with others in and across the team to accomplish project goals. Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.

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    Senior Request for Information

    PURPOSE

    Manage comprehensive, timely and accurate responses to stakeholders' requests for information to support global sales teams and other internal customers.

    Responsibilities

    • Research, organize and write corporate capabilities and experience documents for proposals, sales initiatives and customer questionnaires
    • Lead teams of subject matter experts from multiple disciplines and coordinate their inputs to prepare formal replies to customers' global outsourcing and preferred provider request for information (RFIs)
    • Perform quality control edits on all documents and work products.
    • Identify, test, and implement process enhancement initiatives for RFI information storage and retrieval systems.
    • May serve as the principal responder to internal and external requests for information
    • Contribute to improvement initiatives for RFI information storage and retrieval systems
    • Maintain currency in applicable company management and research databases
    • Perform company, industry, and competitor research as required
    • Participate in the development and maintenance of department information sources, templates, and related materials
    • Perform other duties as assigned

    Required Knowledge, Skills And Abilities

    • Extensive knowledge of CRO, Pharmaceutical or related industry
    • Subject Matter Expertise of core IQVIA business line to enable leadership of focused responses within the area of expertise
    • Advanced knowledge of Microsoft Excel, PowerPoint and Word
    • Advanced writing and editing abilities
    • Excellent communication and organizational skills
    • Ability to establish and maintain effective working relationships with coworkers, managers and stakeholders

    Minimum Required Education And Experience

    • Degree in Life Science, Business Management, Finance, IT or related field
    • Subject Matter Expertise in core IQVIA business line
    • At least 5 year work experience in Proposal and/or Contract Management, Marketing, Finance, IT, Business Management / Development or an equivalent combination of education, training and experience

    go to method of application »

    Digital Solutions Consultant

    Roles & Responsibilities:

    • Identifies incremental technology and digital opportunities in new or existing accounts
    • Prospects for new accounts, secures appointments, determines needs, delivers sales presentations, negotiates terms and conditions, overcomes objections, write proposal and closes sales for IQVIA Tech, Apps and Digital product
    • Suggests product and offering enhancement to development team; Brings a total solutions mindset to bear with clients.
    • Participates/leads teams in the design, development and delivery of technology/service based projects or components of larger, complex projects.
    • Reviews and analyzes client requirements/problems.
    • Proposes and delivers cost effective solutions to meet these requirements.
    • Performs qualitative/quantitative analyses to assist in the identification of client issues and develop client specific solutions.
    • Designs, structures and delivers client reports and presentations.
    • Recommends improvements and alternative solutions.
    • Provides follow-up with internal and/or external client to ensure client satisfaction.
    • Proactively develops broader and deeper knowledge of technology/services solutions and trends for the pharmaceutical/healthcare/life sciences market.
    • Begins to develop practice specific subject matter expertise, either in technology & applications consulting or functional areas for the pharmaceutical/healthcare/life sciences industry.
    • Ability to manage work streams, assigning tasks and driving them to completion. May assist with business development activities.

    Qualifications and Experience:

    • Relevant Bachelor’s degree
    • 5–8 years of related experience in consulting or services delivery, ideally in pharmaceutical/healthcare/life sciences industry.
    • Experience in CRM systems and solution a plus.
    • Experience in Digital Solutions or the creation of Digital Strategies a plus.
    • Experience in Social Listening and Content Creations a plus.
    • Experience around project management a plus.

    Method of Application

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