Sales Operations Associate Manager at IQVIA

Job Overview

• This is an exciting and newly created opportunity to develop a career in the commercial field of pharmaceutical development.
• The team is multinational and consists of 7 specialists, based out of 2 continents.
• Responsible for the monitoring and management of a Revenue stream through supporting the IQVIA Customer Relationship Management system (CRM) for RWS.
• This high-profile position will have responsibility and/or input into processes, procedures relating to the sales and GTM process and systems.
• This role will suit an EMEA based individual with great analytical and attention to detail skills as well as good a good communicator.

Essential Functions

• Contributes to the monitoring and administrative management of sales and revenue reporting for real world solutions categories
• Will be responsible for the training and ongoing support for the sales and GTM teams in the IQVIA CRM system
• Ensures that opportunities are correctly set up in IQVIA CRM (in line with contract, multi-country constraints and IQVIA policy in term of services / products and timeline), and lead the updates
• Regular monitoring of opportunities in coordination with local / regional teams
• Regular reporting to snr members of the sales management team on sales progress against targets
• Creation of alerts and review / follow up of action plans according to the problems identified
• Contributes to ad hoc analysis as needed to improve customer satisfaction, business intelligence and revenue recognition
• Coordinate operational activities with other teams to continually improve procedures and optimize them
• Define, produce, share and comment regular report on Revenue In Hand
• Contribute to analyze gap between Budget / forecast and Revenue In Hand
• Creation of alerts and review / follow up of award notifications
• Assist management in preparation of operating review meetings, strategic planning review meetings and budget review meetings.
• Working closely with Sales, Finance, and Billing Center representatives
• Other tasks, as required by the Head of Commercial and Sales Operations

Qualifications

• Bachelor's Degree
• Extensive knowledge of powerpoint and excel
• Requires experience in commercial or sales area.
• Experience with CRM management, client-facing activities and dashboard analysis are desirable.