The adidas Group strives to inspire and enable people to harness the power of sport in their lives. Sport is our very purpose. Inspired by our heritage, we know that a profound understanding of the consumer and their journey in sport is essential to achieving this goal. To anticipate and respond to their needs, we continuously strive to create a culture o...
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ESSENTIAL DUTIES AND RESPONSIBILITIES
- Includes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
Skills required
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy level
Education and experience requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Includes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
Skills required
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy level
Education and experience requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS/EXPERIENCE:
- An absolute passion for retail & customer service
- Ability to use your initiative
- Clear and upbeat communication skills- people can hear your smile!
- Flexibility- you can help during the week, during evenings and weekends too!
- Previous fashion retail experience will be highly regarded but is not essential
To be successful in this role you will have:
- The passion to work within a team to deliver great results
- Ability to perform in a fast-paced, high volume retail environment
- Enthusiasm
- A love for fashion and great confidence to style your customer with any look they want to create!
go to method of application »
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
SKILLS/EXPERIENCE:
- An absolute passion for retail & customer service
- Ability to use your initiative
- Clear and upbeat communication skills- people can hear your smile!
- Flexibility- you can help during the week, during evenings and weekends too!
- Previous fashion retail experience will be highly regarded but is not essential
To be successful in this role you will have:
- The passion to work within a team to deliver great results
- Ability to perform in a fast-paced, high volume retail environment
- Enthusiasm
- A love for fashion and great confidence to style your customer with any look they want to create!
go to method of application »
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity,
- Assists the Store Manager by evaluates employees’ performance on a day to day basis
- Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
- Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
- Maintains personnel files to Company standards.
- Assure adherence to all Company systems and procedures.
- Maintain confidentiality of adidas Retail operating information.
- Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
- Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.
- Assure adherence to adidas Retail visual presentation guidelines.
- Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections.
- As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
- Resolves customer complaints.
- Assists in maintaining inventory levels by communicating with the Store Manager overages and shortages of product.
- Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
- Other duties may be assigned
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- High school and 2 years retail experience and/or training; or equivalent combination of education and experience.
SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
go to method of application »
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity,
- Assists the Store Manager by evaluates employees’ performance on a day to day basis
- Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
- Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
- Maintains personnel files to Company standards.
- Assure adherence to all Company systems and procedures.
- Maintain confidentiality of adidas Retail operating information.
- Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
- Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.
- Assure adherence to adidas Retail visual presentation guidelines.
- Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections.
- As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
- Resolves customer complaints.
- Assists in maintaining inventory levels by communicating with the Store Manager overages and shortages of product.
- Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
- Other duties may be assigned
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- High school and 2 years retail experience and/or training; or equivalent combination of education and experience.
SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
go to method of application »
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Includes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
Skills required
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy level
Education and experience requirements
- Matric certificate
- 0 – 1 years of retail experience
go to method of application »
Key Responsibilities:
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
- Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
- Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures
- Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner
- Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity
- Comply with store policies and procedures to maintain a safe shopping and working environment
- Identify improvement opportunities and communicate suggestions to store management to drive commercial success
- Guide and train selected members of the store team on basic stockroom processes and behaviors
- Collaborate productively and respectfully with team members
- Make yourself available to support other team members when needed
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
Key Relationships:
- Customers
- Inventory Control Team
- Peers and Supervisor
Knowledge, Skills and Abilities:
- Adapts communication style to service both internal and external consumers dependent on the situation
- Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
- Deals professionally with difficult situations
- Use retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor
Requisite Education and Experience
- Minimum 6-12 month’s work experience in a sports/fashion customer- and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding
- Intermediate numeracy and literacy and advanced verbal communication skills
go to method of application »
Key Responsibilities:
- Pre-season and in-season retail calendar planning support and management
- Gather and coordinate BU input on seasonal calendars and provide consolidated feedback to Marketing senior leadership.
- Deliver thorough, fact-based analysis of marketplace intelligence to Omnichannel Planning team to ensure the Omnichannel Brand Calendar Framework and resulting seasonal Calendars meet market and commercial needs
- Work with media team or agency and use key (post campaign) learnings to feedback to Global Omnichannel Planning teams, Brand Management/BU CTC for the next seasonal process. Collaborate x-functionally to include ROI results.
- Monitor, update and improve the overall transparency and communication of current calendar status to Omnichannel activation team reflecting final seasonal calendars post GTM summit.
Global Campaign Implementation
- Provide retail marketing toolkits to enable flawless execution of all Campaigns/Activations.
- Critically and thoroughly work through EM adaptation of Global toolkits to meet market needs.
- Ensure campaign targets are properly set, evaluated and met and that Marketing Working Budget (MWB) is optimized.
- Feedback learnings and concerns on the performance of global campaigns to EM Brand team and Global horizontal BU.
- Drive omni-channel reporting in line with up to date requirements, provide consolidated viewpoint for the EM stakeholders
EM Driven Campaign Development and Implementation
- Drive the communication, for the necessity and results of local campaigns and promotions and ensure all necessary approvals are obtained.
- Ensure campaign targets are properly set, evaluated and met and that MWB is optimized
Trading the Business
- Be knowledgeable about the targets and performance of EM stores, understand which Retail Marketing levels need to be activated to impact which KPIs and propose how to activate them as needed.
- Work closely and cross-functionally with the cluster Retail teams to pro-actively assess any performance issues (such as persistently declining traffic or a particularly slow month) and develop the tactical Retail Marketing solutions that might be needed to address these.
- Co-own Retail KPIs, in particular Traffic, Conversion, ATV, UPT, NPS, Net Sales and Profit Margin with the cluster Retail team.
- Own the Marketing and Brand relationship with all strategic Europe Landlords, ensuring both strong communication and leverage of all communication paths to influence both Brand and store sell-out
- Drive the Member and CRM activation plan, linked to both calendar, local and business requirements
Other
- Identify optimal retail marketing agencies and/or vendors both in terms of output and cost.
- Co-create and drive transparent, up to date MWB management processes and tools. This includes input into MWB planning process
- Ensure that all retail marketing activities contribute in driving the Brand NPS
Key Relationships:
- DTC Excellence
- Brand Activation
- Market Omni channel teams
- Market Store Development
- Market VM Planning & Execution teams
- Key Partners & Accounts
Knowledge, Skills and Abilities:
- Good knowledge of industry, market trends, and marketing strategies
- Proficiency in MS Office applications Excel, Word, Outlook and PowerPoint
- Ability to speak, read and write English fluently; additional language skills beneficial
- Solid business acumen and in-depth knowledge of Retail KPIs
- Highly numerate with the ability to understand and analyze data and produce actionable insights
- Solid interpersonal, networking and negotiating skills
- Strong leadership, problem-solving and decision-making abilities
- Strong presentation and planning skills
- Ability to travel both domestic and internationally as needed
Requisite Education and Experience / Minimum Qualifications:
- University degree in business, ideally with a marketing and sales focus or equivalent professional experience
- 5 - 8 years Retail or Marketing experience (minimum 3 Retail experience is essential)
- Minimum 3 years management experience
Method of Application
Use the link(s) below to apply on company website.
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