Fresh Jobs at Weaver Fintech Ltd

Job Description

• Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands — Pay Just Now and FinChoice — empower millions of South Africans through innovative Payments, Lending, and Insurance solutions.
• We’re a data-first organisation built on collaboration, innovation, and purpose: to make digital finance simpler, more inclusive, and more human.

Strategic Analysis & Reporting

• Develop, maintain and optimise weekly, monthly, and quarterly operational reports that provide clear insights into performance trends and key metrics.
• Run ad-hoc in-depth analyses across multiple data sources to identify trends, issues, and opportunities.
• Translate operational data into actionable insights to support decision-making within the operations teams.
• Support strategic initiatives by providing analytical input and performance tracking.

Operational Performance & Process Analysis

• Develop a deep understanding of operational business processes in order to identify areas for improvement and efficiency gains.
• Identify opportunities to streamline processes and improve operational effectiveness using data-driven insights.

Contact Centre Analytics & Incentive Models

• Work closely with the contact centre teams to develop, maintain, and optimise commission and incentive models.
• Provide analytical support for workforce planning and identify opportunities to improve efficiency and performance.

A little about who you are

• Relevant Degree (BSc, BCom, B Bus Sci, B Eng, or similar quantitative field)
• 3+ years of experience in an analytical or business analysis role
• Advanced MS Excel skills
• Strong SQL query writing
• Exposure to Python, automation, or AI-related tools will be beneficial
• Self-motivated, curious, and passionate about data and continuous improvement

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Job Description

• Are you a senior technology operations leader who doesn't just run infrastructure — you rethink it? Weaver Fintech is looking for a Head of Technology Operations to own and evolve the infrastructure, security, and operational backbone of a fast-growing fintech, and to bring an AI-forward, boundary-pushing mindset to everything you build.

What you'll own

• The stability and resilience of our on-premises server and network infrastructure
• Security operations — access management, endpoint security, threat response, and compliance
• The IT Service Desk and End User Computing function — including SLAs, standards, and team performance
• IT governance, vendor management, and audit relationships
• Disaster recovery capability and infrastructure incident management
• A growing TechOps team (SecOps Manager, Network/Server engineer, EUC technicians)
• The AI and automation agenda within TechOps — identifying and implementing smarter ways to operate

What we're looking for

• 8–12 years in technology operations or IT infrastructure, with 3–5 years leading teams
• Strong on-premises infrastructure expertise — servers, networking, security
• An AI-forward mindset — you actively use AI tools and can show us how
• An innovator who challenges convention and brings ideas, not just answers
• A governance mindset: you design frameworks, write policy, and stay audit-ready
• Experience in a regulated or financial services environment (advantageous)
• ITIL certified; security certifications (CISSP, CISM, CompTIA Security+) preferred

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Role Overview 

• The absolute legend of a Product Manager we're seeking will be responsible for working within the Product development team to deliver new initiatives, enhancements, and resolve issues with a full understanding of the product development life cycle and have a track record of delivering changes, enhancements, and new functionality. 
• As a Product Manager, you will define product strategies, manage roadmaps, feature ROI and coordinate cross-functional teams to ensure successful delivery and continuous improvement. This role is central to driving innovation, customer satisfaction, and commercial impact across  Weaver Fintech’s product portfolio. 
• You should have strong expertise in regulatory compliance (KYC/AML), telecommunications operations (MVNO), product management methodologies, and cross-functional stakeholder management. 

Weaver Fintech 

• Join an agile team at South Africa's fastest-growing fintech, where you'll work with disruptive payment solutions, AI adoption, and cutting-edge technology across our 3.7 million customer base within PayJustNow and Finchoice. Be part of a purpose-driven organisation making a real difference—driving the next wave of financial inclusion and transforming how South Africans access payments, credit, and mobile services. 

 Key Responsibilities

 Product Strategy & Planning 

• Define product vision, strategy, and goals in alignment with company objectives.  
• Develop and maintain product roadmaps based on market insights, customer feedback, and business priorities.  
• Conduct competitor analysis and identify opportunities for differentiation and growth.

Commercial Performance and Revenue Management 

• Develop business cases, revenue projections, and ROI calculations; track product feature payback periods and P&L performance to ensure financial targets are met. 
• Design and implement pricing models for features, bundles, and services that maximise revenue and margin; conduct pricing experiments and elasticity analysis to optimise feature pricing and packaging strategies. 
• Monitor feature adoption rates, ARPU impact, and customer lifetime value (CLV); analyse key commercial KPIs including adoption rates, conversion rates, and revenue attribution to drive growth opportunities. 

Delivery & Execution 

• Translate product requirements into clear specifications and user stories.  
• Collaborate with engineering, design, and QA teams to ensure timely and high-quality delivery.  
• Manage product launches and coordinate go-to-market activities with relevant stakeholders.  

Stakeholder Engagement 

• Work closely with internal teams (e.g. c-suite, marketing, sales, operations, finance) to align product initiatives.   
• Act as the voice of the customer, ensuring product decisions reflect user needs and expectations. 

Performance & Optimisation 

• Monitor product performance using data and analytics to inform improvements.  
• Conduct A/B testing and experimentation to validate hypotheses and optimise features.  
• Gather feedback and iterate on products to enhance usability, engagement, and value. 

Desired Qualifications & Competencies: 

• Proven Product Leadership in Regulated Environments: 5+ years of product management experience in fintech, telecommunications, or other heavily regulated industries with demonstrated ability to ship compliant products at scale 
• KYC/AML Domain Knowledge: Hands-on experience building or managing identity verification, customer onboarding, or compliance platforms with knowledge of regulatory frameworks (RICA / FICA) 
• MVNO or Telecommunications Industry Experience: Direct experience with MVNO operations, mobile service provisioning, SIM lifecycle management, or telecom regulatory compliance 
• Technical Proficiency & API-First Mindset: Strong understanding of API design, integration patterns, and platform architecture with ability to work closely with engineering teams on technical trade-offs and system design decisions 
• Data-Driven Decision Making: Track record of using analytics, A/B testing, and quantitative metrics to drive product decisions, optimize conversion funnels, and measure success across compliance and business KPIs 
• Cross-Functional Stakeholder Management: Demonstrated ability to influence and align diverse stakeholders including C-suite executives, legal/compliance teams, engineering, operations, and external partners (MNOs, regulators, vendors) 
• Customer-Centric Product Development: Experience conducting user research, gathering customer feedback, and translating compliance requirements into seamless user experiences that balance regulatory needs with friction reduction 
• Risk Management & Compliance Mindset: Understanding of risk-based approaches to KYC, fraud prevention frameworks, and ability to assess product decisions through a compliance-first lens while maintaining business velocity 
• Go-to-Market & Product Launch Experience: History of successfully launching B2B or B2C products in regulated markets including market analysis, competitive positioning, pricing strategy, and partnership development 
• Agile Methodology & Delivery Excellence: Proficiency in Agile/Scrum frameworks with experience managing product backlogs, sprint planning, and delivering iterative releases in fast-paced environments while maintaining high quality standards 

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Role Purpose

• The Talent Acquisition Specialist is responsible for managing the full recruitment lifecycle from workforce planning and sourcing to selection, offer management, and onboarding. This role partners closely with leaders across all departments to design and deliver effective hiring strategies that support the company’s growth objectives and culture.
• The ideal candidate will have strong experience in talent acquisition within a fast-paced or high-growth environment, with exposure to tech, product, and digital roles.

More about the role

Talent Strategy & Planning

• Partner with department heads and hiring managers to forecast hiring needs and develop recruitment plans.
• Provide market intelligence and talent insights to support workforce and succession planning.
• Ensure alignment of recruitment strategies with business and transformation objectives.
• Building of Talent Pipeline for all levels and roles within the business unit.

Recruitment Delivery

• Manage the end-to-end recruitment process such as job briefing, advertising, sourcing, screening, interviewing, reference checks, and offer negotiation.
• Source and attract high-quality candidates using direct sourcing, networking, job boards, and digital platforms (LinkedIn Recruiter, etc.).
• Headhunting for scarce/hard-to-fill roles.
• Ensure quality and consistency in the application of recruitment policies, procedures and practices
• Continuously review recruitment tools, processes and systems with a view to recommend and establish candidate life-cycle best practice
• Development of recruitment strategies in consultation with your leader/BU Exec. These strategies must be able to deliver on recruitment targets in accordance with the volume and deadlines
• Coordinate interviews and handling of all application from candidates in a professional and timeous manner to ensure an excellent candidate experience throughout the hiring process.
• Analyse roles to create and/or update role profiles according to the vacancy requirements, experience and skills
• Coordinating with hiring managers to identify recruitment improvements
• Maintain and update the vacancy tracker and ensure data integrity.
• Ensuring that efficient feedback is provided to candidates whether they were successful or unsuccessful
• Support the design and delivery of structured and competency-based interviews including screening CV’s, telephonic calls, assessments and in-person interviews.
• Coordinate and implement relevant assessments and checks (ITC, Criminal, Qualification and Reference) in line with the agreed service levels and communicate results accordingly

Employer Branding & Talent Pipelining

• Contribute to the company’s employer branding initiatives.
• Build and maintain a pipeline of future-fit candidates for critical and hard-to-fill roles.
• Employer branding utilizing media, educational resources, online resources and publications in order to attract the best talent.
• Continuously update and maintain website, online career portals and intranet and update recruitment templates and documentation.
• Represent the company at career fairs, universities, and industry events from time to time.

Reporting & Compliance

• Track and report on recruitment metrics (time-to-fill, source effectiveness, candidate conversion rates, and quality-of-hire).
• Ensure compliance with EE, POPIA, and other labour legislation.
• Support HR audits and ensure consistent documentation across recruitment processes.

Qualifications and Experience

• Grade 12 essential
• Bachelor’s Degree or equivalent qualification in a relevant field such as Human Resources, Industrial Psychology, or a related discipline.
• A minimum of 5 years’ experience in talent acquisition, including familiarity with EVP and employer branding
• Proven track record in recruiting across varied business areas (e.g., Operations, Finance, Sales, Marketing, Product, Technology, and Data)
• A minimum of 2 years’ experience focused on contact centre recruitment.
• Certification in LinkedIn Certified Recruiter, Talent Acquisition Strategy, or similar will be advantageous.
• Experience recruiting within Fintech, Financial Services, or Digital Technology sectors advantageous.
• Good computer literacy skills with a proficiency in MS Office
• Experience in role profiling, competency and behavioral interviewing techniques, assessment tools
• Knowledge of and experience with Applicant Tracking Systems and Sourcing platforms e.g. LinkedIn, Simplify HR etc.
• Strong understanding of recruitment best practices, market mapping, and sourcing strategies.

Core Competencies

• Excellent interpersonal communication (verbal & written), influence, assertiveness and judgment skills as well as stakeholder engagement skills.
• Strong planning, organizing and coordinating skills
• Strong business acumen and understanding of organisational structures.
• Analytical thinking and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities under pressure.
• Commitment to diversity, equity, and inclusion in hiring practices
• Performance-driven and results-orientated with a relentless drive to succeed
• The ability to prioritise and multi-task within a fast-paced and pressurised environment
• A strong can-do attitude and an energetic positive approach
• A solid work ethic and a passion for recruitment
• Good judgement and decision making informed by critical thinking and problem solving skills
   

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• We’re looking for an experienced Creative Lead – Design who combines exceptional design craft with strong people leadership. This is a hands-on role for a senior designer who can lead a team, elevate the quality of the work and help turn creative strategy into brilliant execution across our brands.

What you’ll do

• Lead, mentor and manage a team of designers, providing clear direction, feedback and support.
• Partner closely with the Head of Creative to translate creative and brand strategy into strong, effective work.
• Take ownership of day-to-day design quality and creative execution across the studio.
• Remain hands-on, designing and art directing priority campaigns and projects.
• Lead creative from concept through to final execution across digital, social, CRM, web, product, print and internal channels.
• Bring strong multimedia thinking across static design, video, motion and animation.
• Build and maintain scalable design systems, templates and brand assets in Figma.
• Work closely with Copy, Marketing, Product and other teams to deliver joined-up creative.
• Review work and ensure everything leaving the studio meets a consistently high creative and brand standard.
• Help the team work smarter and faster through better design processes, tools, templates and emerging AI capabilities.

What you’ll bring

• 7+ years’ design experience at Senior Designer, Design Lead or Art Director level., with 2+ years leading or mentoring designers in a fast-paced in-house, agency or digital environment.
• Proven experience managing and developing designers.
• Advanced Figma skills are essential.
• Strong working knowledge of the Adobe Creative Suite
• Strong multimedia capability, including motion, video and digital design.
• Excellent conceptual thinking, art direction, typography and visual storytelling.
• A strong portfolio demonstrating high-quality, multi-channel creative work.
• Experience working in a fast-paced in-house studio, agency, fintech, financial services or digital-first environment.
• The confidence to present ideas, challenge constructively and make creative decisions.
• The ability to balance leadership, strategic thinking and hands-on design.
• Help the Head of Creative to build a collaborative, accountable and creatively ambitious design team.