Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
Job Summary
- To shape and enable the organisation’s strategic ambitions by translating business priorities into future-focused learning and development strategies, capability-building plans and governance practices that strengthen leadership, talent, performance and workforce readiness.
- The role ensures that learning is not only operationally delivered, but strategically positioned as a lever for business growth, transformation, innovation and sustainable organisational performance.
Job Description
Partner, Design & Implement Learning & Development Solutions:
- Partner with the People Lead and People Partner and Cluster LLT Lead to support the analysis and scoping of the L&D and talent management components of the overall business People Agenda. Consult and partner with People Partner and Cluster LLT Lead to ensure global consistency and execution of all L&D objectives and strategy aligned to business People Agendas.
- In partnership with the People Partner provide L&D expertise & insight at senior business meetings, either directly to the business head or to a wider management team.
- Act as the consultant/broker for the business & People Partner to the rest of L&D services.
- Act as the face of LL&D to the business, pulling in Leadership, Solution or Curriculum Specialists as required. Take the lead to the business to deliver aligned and seamless learning solutions to the business.
- Lead and programme manage the diagnosis and delivery of bespoke learning and development interventions in line with the Business goals, working in collaboration with the Learning Solutions teams to present an integrated L&D delivery model.
- Operate in a commercial and business management way, leverage internal governance, policies and processes as appropriate to agree; objectives, outcomes, communication and embedding practices, timescales, budget and ROI expectations.
- Guide and support L&D Partners in partnering with the Management teams of the Business areas and the People Partner to develop the Learning and Development plans for their business area in line with their business strategy.
- Build and maintain strong relationships with the clients and develop an excellent understanding of business strategy and objectives, identifying opportunities for learning and development interventions across the business areas.
- Manage the L&D budget for the business-aligned initiatives, work with the LLT Lead & People Partner to ensure cost effectiveness of learning development solutions.
- Maximise utilization of internal learning solutions and synergies in all learning propositions, across all business areas, optimising external spend.
- Embed the L&D demand model throughout the People Partner & Development Partner community. Where required, provide offsite facilitation to business/teams or source the appropriate external facilitator to support a managed team event.
- Ensure the development and delivery of quality learning plans from the Development Partners team as agreed by all stakeholders, within budget and ensuring they meet agreed time, cost and quality parameters.
- Support the Solutions & Delivery teams to source and identify Subject Matter Experts (SMEs) from the Business to drive effective Learning delivery.
- Ensure effective evaluation of all business-aligned learning solutions, to ensure continuous improvement and contribution to business objectives (ROI Frameworks).
- Leverage and research external best practice to provide leading edge innovative solutions to the clients and share this research with the team.
- Work with the Head of L&D to review and rationalise supplier base to align with business need/organisational requirements.
- Maintain internal relationships across the Group and learning suppliers to ensure delivery of the highest standards of supply, adhering to all governance frameworks.
- Engage with and build an external L&D network to ensure continuous updating of current best practise and leading edge knowledge of learning.
- Ensure adherence to HR/Group policies and standards, Governance and internal controls relating to learning activities.
HR Specialist Pillar:
- Keeps informed of leading practices, monitor and evaluate market trends in their areas of specialty.
- Monitors solutions, vendors and employee feedback to drive continual improvement.
- Draw out trends and meaningful insights based on data analytics & modelling that will support desired business outcomes.
- Aligns the innovation agenda with the needs and directions of the Clusters/divisions. Partner with People Partner in consulting with the business to create innovative solutions when standardized products are not sufficient.
- Monitor and evaluate consistency and harmonisation of policies and solutions across the enterprise as appropriate.
Organisational Performance Areas:
- Business aligned learning solutions; execution & delivery of Learning Plans Business aligned curriculum Consistent delivery of leadership programmes Talent management and development People Partner’s partnership
Effectively Manage the Team:
- Optimally balance the resources in the team, and also utilizing the People Partner’s capacity to deliver and contribute to this team’s ability to make an impact to the overall business agenda Develop a high performing team by embedding formal performance development and informal coaching Determine development needs for the team itself and ensure that identified training requirements are budgeted for and executed Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources.
- Approve leave requests for team members and create leave plan to ensure adequate coverage.
- When required, initiate disciplinary processes for team members calling on support from Human Resources when required Resolve grievances raised by team members and escalate only if required
Qualification:
- Completed Bachelor’s Debree and Advanced Diploma in Education, Training and Development
Competencies:
- Digital familiarity
- Effective communication – Advanced
- Ethics and Values
- Leading people (leadership level)
- Leading with influence
- Learning and Development skills and experience – minimum 5 years plus
- Open to change
Education
- Bachelor`s Degrees and Advanced Diplomas: Education, Training and Development (Required)
End Date: September 25, 2026
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Job Summary
- Implement and lead on delivery of strategic products to ensuring that business stays on leading edge of technology, contributing across the technology stack, from database and develops infrastructure that supports continuous deployment, to native apps.
Job Description
- Product Enhancement: Remain abreast of industry standards to identify new product opportunities.
- Risk and Control: Continuously review product processes to identify areas of real and potential risk within the Product
- Product Analysis: Review Product process to continuously look for enhancements within the product process
- Stakeholder Management: Manage relationships with critical stakeholders such as tech, operations, channel etc to ensure optimal product delivery end to end
Education
- Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
End Date: September 28, 2026
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Job Summary
- The Administrator: Reward Administration supports the effective delivery of reward and remuneration processes across a Pan-African environment.
- The role coordinates reward administration activities, maintains accurate data and reporting, supports governance and compliance requirements, and enables a seamless colleague experience through efficient service delivery and stakeholder support.
Job Description
KEY ACCOUNTABILITIES:
Pay Review Cycle Administration:
- Support the end-to-end administration and coordination of annual pay review and bonus cycles, ensuring timely execution, reporting, governance compliance and stakeholder engagement.
Reward Programme Administration:
- Administer reward programmes and compensation processes in accordance with approved policies, procedures and operational standards.
Compensation and Incentive Administration:
- Execute and validate reward-related transactions, incentive payments and compensation changes while ensuring data integrity and appropriate controls.
Reward Reporting and Governance Support:
- Produce operational reporting, maintain governance documentation, perform reconciliations and support audit and compliance requirements.
Reward Query, Communication and Knowledge Management:
- Provide colleague support through reward query resolution, communication coordination and maintenance of reward knowledge content and information resources.
Exception Management Administration:
- Manage reward exception administration, including tracking, reporting, escalation and governance support.
Survey and Benchmark Administration:
- Coordinate remuneration surveys and benchmarking activities, including data preparation, submissions, vendor liaison and process administration.
Reward Systems and Data Support:
- Provide first-line support for reward systems, data management, testing, issue resolution and continuous improvement initiatives.
Vendor and Operational Coordination:
- Support vendor management, service delivery monitoring, operational administration and stakeholder coordination.
Executive and Director Remuneration Administration:
- Support executive remuneration and Director Emoluments processes through secure administration, governance controls, reconciliations and audit support.
Continuous Improvement and Data Insights:
- Analyse reward data and operational trends to identify process improvements and enhance service effectiveness and colleague experience.
Knowledge and Skills:
- Reward administration and compensation processes
- HRIS and reward systems administration, with Workday exposure advantageous
- Data management, reporting and reconciliation
- Governance, compliance and audit controls
- Stakeholder engagement and service delivery
- Strong analytical, organisational and communication skills with high attention to detail
Qualifications and Experience:
- Relevant Diploma or Degree in Human Resources, Business Administration, Finance or a related field.
- 3 years of experience in Reward, Human Resources, Payroll, Shared Services, Finance Administration or a related operational support environment.
Core Competencies:
- Reward administration and compensation processing
- Reporting, data management, governance and compliance
- HRIS, systems and vendor coordination
- Accountability, collaboration and service orientation
- Planning, critical thinking, adaptability and learning agility
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: September 25, 2026
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Job Summary
- To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.
Job Description
- Financial Goals Business Risk Customer Satisfaction Colleague Support
Education
- Further Education and Training Certificate (FETC)
End Date: September 27, 2026
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Job Summary
- To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.
Job Description
- Financial Goals Business Risk Customer Satisfaction Colleague Support
Education
- Further Education and Training Certificate (FETC)
End Date: September 27, 2026
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Job Summary
- To develop tactical strategy and delivery plans, formulate associated practice and ensure operational implementation and adoption across a single practice in terms of integrated colleague communication methodology, governance and delivery objectives.
- The role also acts as a trusted strategic adviser to business leadership, using audience insight, data, channel expertise and reputation-management to deliver clear, measurable and colleague-centered communication outcomes.
Job Description
KEY ACCOUNTABILITIES:
Integrated Communication Strategy Execution:
- Develop and manage an integrated communication strategy that supports the business and aligns with its strategic intent and direction at group level.
- Translate enterprise, business-unit and leadership priorities into integrated colleague communication plans with clear audience segmentation, channel choices, key messages, timing, risks, dependencies and measurable outcomes.
- Contribute to an integrated editorial and channel calendar that coordinates enterprise-wide priorities, leadership visibility, change programmes, culture moments and colleague engagement activity.
Communication Delivery and Content Management:
- Facilitate and implement internal communication platforms that will allow colleagues and leadership to engage regularly with employees thus ensuring visible leadership and engaged employees.
- Plan, write, edit and publish high-quality content across internal channels, including leadership messages, town halls, intranet updates, email, digital signage, collaboration platforms, video, events and manager toolkits.
Client Relations and Support:
- Build ongoing relationships and partnerships with the business to position Communications as credible experts in matters related to reputation management.
- Enquire about and understand the communication needs of the business and advise them appropriately on communication matters such as positioning and messaging.
Reporting and Governance:
- Coordinate and deliver Group Internal Communications’ monthly measurement and insight reports..
- Participate at relevant forums in Communications, such as Newsroom and Creative Forum meetings to coordinate appropriate group-wide communication priorities.
Client Relations and Support:
- Build ongoing relationships and partnerships with the business to position Communications as credible experts in matters related to reputation management.
- Enquire about and understand the communication needs of the business and advise them appropriately on communication matters such as positioning and messaging.
Reporting and Governance:
- Coordinate and deliver Group Internal Communications’ monthly measurement and insight reports..
- Participate at relevant forums in Communications, such as Newsroom and Creative Forum meetings to coordinate appropriate group-wide communication priorities.
QUALIFICATIONS, SKILLS & EXPERIENCE:
Qualifications:
- A qualification in Marketing and/or Communications (NQF level 7)
Skills:
- Excellent verbal and written communication skills
- High level of computer literacy
- Proven experience in communication execution
- Ability to “mine” stories and news angles and convert these into actionable communications initiatives
- Working knowledge of new media and Artificial Intelligence LLM’s
Knowledge and Experience:
- At least 5-12 years of work experience in a similar senior management position (preferably with 3 years in a people management position)
- Understanding of cross geography communication strategies
- Should have experience in developing and implementing effective communications strategies
Education
- Bachelor`s Degrees and Advanced Diplomas: Communication Studies and Language (Required)
End Date: September 26, 2026
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Job Summary
- To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.
Job Description
- Financial Goals Business Risk Customer Satisfaction Colleague Support
Education
- Further Education and Training Certificate (FETC)
End Date: September 27, 2026
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Job Summary
- Support high-performing, scalable, enterprise-grade application design & development in agile teams by producing, testing, documenting & reviewing source code.
Job Description
DevOps
- Contribute to all phases of the development lifecycle
- Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
- Produce well-organised and documented source code for technical solutions
- Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
- Apply general design patterns and paradigms to deliver technical solutions
- Debug existing source code and polish feature sets.
- Work with integrated teams and other developers to improve and evolve technical products and services
- Study & apply Group Architecture & Infrastructure guidelines to all development work
- Support reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc.
- Update, create and appropriately store application documentation & technical specifications
Risk & Governance
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
Below skills to be an advantage:
Please take note of the skills and qualifications required below :
- Minimum National Diploma in IT (NQF 6)
- Microsoft certified C# (Exam 70-483)
- Experience with MS SQL
- Angular experience
- Familiar with AWS and Azure
- Understands bootstrapping and ABP Framework
- Understands Domain Driven Design (DDD) and general OO principles(SOLID, Orchestrator Pattern)
Tools :
- AutoMapper
- ASP.NET MVC 5
- Data Annotations
- Entity Framework Configuration from Convention
- Dependency Injection / Inversion Of Control
- GoJS
- TypeScript
- Kendo UI
- Entity Framework (Code First with Migrations)
- An understanding of Linux OS, Windows Powershell
- SOAP UI and Windows Services
- Nice to have, some experience with Java Spring Boot
Education
- Bachelor's Degree: Information Technology
End Date: September 26, 2026
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Job Summary
- To lead the end-to-end ownership, growth and operational oversight of Independent Contractor and Introducer relationships across the full relationship lifecycle, from recruitment and onboarding through to business development, performance management, ongoing monitoring and exit.
- The role is accountable for building a sustainable and productive IC adviser network by driving adviser acquisition, practice growth, lead generation, sales productivity, retention and commercial performance while ensuring adherence to contractual, conduct, regulatory, risk and governance requirements.
- The Head: Independent Contractor Relationships serves as the designated owner of Independent Contractor and Introducer relationships and is responsible for maintaining strong adviser engagement, supporting business development initiatives, enhancing adviser productivity, and enabling the growth of assets, revenue and client acquisition opportunities across the adviser channel.
- The role is accountable for ensuring that all required governance and monitoring activities are completed, evidence is maintained, commercial and conduct risks are identified and escalated timeously, and relationship outcomes align with the organisation's strategic and commercial objectives.
Job Description
- Relationship Ownership and Lifecycle Management
- Act as the named owner of the Introducer relationship throughout its lifecycle, from onboarding to exit.
- Provide day-to-day oversight of the Introducer relationship to ensure agreed expectations, services and obligations are clearly understood and managed.
- Maintain regular engagement with relevant internal stakeholders to support effective relationship governance and operational delivery.
- Ensure that the relationship remains aligned to business, risk, conduct and governance expectations.
Introducer Management Workbook and Documentation
- Ensure the Introducer Management Workbook is completed, maintained and periodically refreshed.
- Maintain accurate and up-to-date records relating to the Introducer relationship, including monitoring evidence, risk updates, contractual information and governance submissions.
- Ensure all required documentation is available to support reviews, audits, governance forums and management reporting.
- Ongoing Monitoring and Risk Oversight
- Monitor the Introducer relationship on an ongoing basis, including services performed, adherence to contractual terms, and consistency of remuneration with agreed pricing arrangements.
- Ensure mandatory monitoring activities are performed and documented, including Introducer performance, changes in risk profile and conflict-of-interest attestations where applicable.
- Identify emerging risks, control gaps, conduct concerns or performance issues relating to the Introducer relationship.
- Escalate concerns appropriately and ensure agreed mitigation actions are tracked to resolution.
Governance, Escalation and Risk Mitigation
- Initiate risk mitigation actions where required, including escalation of concerns and lock-up or suspension of the Introducer pending committee approval, where applicable.
- Prepare or support submissions to relevant governance forums where decisions or approvals are required.
- Ensure that relationship decisions are supported by appropriate evidence, documented rationale and alignment to internal governance requirements.
- Work closely with Risk, Compliance, Legal, Sales, Operations and business stakeholders to ensure effective control and oversight.
Exit Management
- Manage approved exit actions end-to-end once approved by the relevant governance forums.
- Ensure exit activities are documented, coordinated and completed in line with agreed governance and operational requirements.
- Support business continuity and risk mitigation during the exit process.
Business Development Accountability
- Recruitment and Network Growth: The Head Independent Contractor Relationships is accountable for building and maintaining a productive adviser network by:
- Recruiting quality IC advisers.
- Onboarding advisers into the Absa IC model.
- Growing adviser footprint in targeted regions and market segments.
- Identifying succession and replacement opportunities where advisers exit.
Lead Generation and Pipeline Management
- Working with IC’s on activity planning and leads. The Head Independent Contractor Relationships therefore has accountability to:
- Generate and distribute qualified leads.
- Develop referral and introducer channels.
- Create prospecting opportunities for advisers.
- Monitor conversion of leads into business.
- Revenue and Sales Growth
While IC’s write the business, the Head Independent Contractor Relationships is accountable for creating an environment that drives:
- New business sales.
- Increased assets under management.
- Insurance premium growth.
- Cross-selling opportunities.
- Improved adviser productivity
- IC Practice Development
Facilitate business development strategies and practice management support by:
- Coaching IC on business planning.
- Improving prospecting disciplines.
- Supporting client segmentation strategies.
- Building sustainable books of business.
- Helping IC’s increase income and productivity.
- Relationship and Stakeholder Management
The Head Independent Contractor Relationships acts as the primary interface between the business and advisers by:
- Managing IC relationships.
- Resolving issues and escalations.
- Coordinating support across Operations, Risk, Compliance and Product teams.
- Ensuring advisers can focus on sales and client acquisition.
- Commercial Governance
Balance commercial objectives with governance and risk oversight and accountable for:
- Monitoring adviser conduct.
- Ensuring FAIS compliance.
- Managing introducer and adviser risks.
- Escalating issues early.
- Protecting the sustainability of revenue streams.
Preferred Education:
- Relevant Bachelor’s degree in Commerce, Business Management, Finance, Risk Management, Law, Compliance, Economics, Financial Planning, or a related field.
- Fais Representative – RE5 qualification
- Postgraduate qualification or professional certification advantageous (e.g. CFP, CFA, PMP, CISA, ACCA).
Preferred Experience:
- 15 years’ experience within financial services, banking, insurance, or wealth management, preferably in a sales, relationship management, governance, risk, compliance, business development and IC relationship management.
- Proven experience in managing third-party, intermediary, introducer, broker, adviser, partner or external business relationships.
- Strong understanding of sales environments within regulated financial services, including the need to balance commercial outcomes, conduct risk, governance and client protection.
- Experience in relationship lifecycle management, including onboarding, monitoring, performance review, risk escalation and exit management.
- Exposure to governance forums, risk committees, compliance reviews, audit requirements or control frameworks.
- Experience working with senior stakeholders across Sales, Legal, Risk, Compliance, Operations and business leadership.
- Demonstrated ability to manage sensitive relationships, identify risks early and drive timely escalation and resolution.Experience in maintaining governance documentation, monitoring frameworks, registers, workbooks or similar control tools.
Industry-Based Experience.
The ideal candidate should have experience in one or more of the following environments:
- Financial advisory distribution/ Wealth management
- Banking sales or relationship management
Insurance distribution
- Broker or intermediary managementIndependent financial adviser environments
- Third-party relationship management
- Risk, governance or conduct oversight in financial services
- Client-facing or sales-led financial services businesses
- The candidate must understand the regulatory and conduct expectations that apply in a financial services sales’ environment, including the importance of appropriate oversight, documented monitoring, clear accountability and timely escalation of risk.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: September 30, 2026
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Job Summary
- The Head: Performance, Data & Transformation is responsible for establishing and leading the performance, analytics, data, digital, governance and transformation capability for Corporate Real Estate Services (CRES).
- The role acts as the strategic enabler of the CRES operating model by providing a single source of truth for portfolio performance, data governance, business intelligence, strategy execution, digital transformation, process optimisation and organisational change.
- The role enables executive decision-making through integrated reporting, advanced analytics and insights while driving the successful implementation of strategic initiatives, operating model changes and continuous improvement across the end-to-end real estate value chain.
- The role ensures that CRES remains data-driven, digitally enabled, operationally efficient and aligned with enterprise strategy, regulatory expectations and business priorities.
Job Description
Key Outputs and Deliverables
CRES Enterprise Performance Framework
- Executive performance scorecards
- Strategic KPI framework
- Portfolio performance dashboards
- Monthly and quarterly business reviews
- Benefits realisation reporting
Enterprise Data & Analytics
- CRES data strategy
- Enterprise real estate information model
- Data governance framework
- Portfolio analytics and insights
- Data quality standards and controls
Digital & Technology Enablement
- CRES Digital Strategy
- Technology roadmaps
- Digital transformation initiatives
- Automation and workflow optimisation
- Smart building and workplace analytics solutions
Transformation Portfolio
- Strategic transformation roadmap
- Change programmes
- Operating model implementation
- Process optimisation initiatives
- Continuous improvement framework
Governance & Business Management
- Governance forums and reporting
- Executive committee packs
- Business planning processes
- Risk and control reporting
- Regulatory information management
Key Accountabilities
Enterprise Performance Management
- Develop and maintain the CRES performance management framework.
- Define key performance indicators across all CRES portfolios.
- Establish performance reporting standards and methodologies.
- Provide executive insights into portfolio performance, cost efficiency, risk exposure and service outcomes.
- Lead integrated performance reviews and management reporting processes.
- Monitor strategic plan execution and benefits realisation.
Accountable for:
- Enterprise performance scorecards
- KPI governance
- Benefits tracking
- Executive reporting
Data Strategy, Governance and Information Management
- Establish the enterprise real estate data strategy.
- Design and govern the CRES information architecture.
- Ensure high-quality, trusted and sustainable data across the portfolio.
- Define data ownership, stewardship and accountability.
- Implement data governance standards and controls.
- Maintain a single source of truth for real estate information.
Accountable for:
- Data governance
- Data quality
- Data architecture
- Master data management
- Reporting standards
Business Intelligence and Analytics
- Lead the development of advanced analytics capabilities.
- Deliver portfolio insights and predictive analysis.
- Provide analytical support for investment and portfolio decisions.
- Develop dashboards and self-service reporting platforms.
Generate strategic insights relating to:
- Portfolio optimisation
- Occupancy utilisation
- Workplace performance
- Capital project delivery
- Supplier performance
- Facilities performance
- Property operating costs
Accountable for:
- Business intelligence
- Predictive analytics
- Executive insights
- Enterprise reporting
Digital Enablement and Transformation
- Develop and implement the CRES digital roadmap.
- Drive adoption of digital technologies and automation.
- Partner with Group Technology to improve system integration and digital capabilities.
- Lead technology-enabled business transformation programmes.
- Evaluate emerging property technology (PropTech) solutions.
- Drive innovation across the real estate value chain.
Accountable for:
- Digital strategy
- Automation
- Innovation
- Technology enablement
- Continuous improvement
Transformation and Change Leadership
- Lead the CRES transformation portfolio.
- Translate strategic objectives into executable programmes.
- Drive operating model implementation.
- Establish programme governance and transformation controls.
- Lead organisational change management activities.
- Ensure sustainable adoption of new processes and ways of working.
Accountable for:
- Transformation delivery
- Change management
- Programme governance
- Benefits realisation
Governance, Strategy Execution and Business Management
- Coordinate Annual Business Planning and Strategy processes.
- Support executive governance forums and leadership teams.
- Consolidate enterprise reporting and decision support materials.
- Drive governance maturity across CRES.
- Coordinate regulatory and audit information requests.
- Ensure alignment of initiatives across the six CRES portfolios.
Accountable for:
- Governance coordination
- Strategic planning
- Executive support
- Decision support
- Management information
Leadership Responsibilities
- Lead and develop a high-performing team.
- Establish capability frameworks for performance, analytics and transformation resources.
- Create a culture of data-driven decision making.
- Promote innovation and continuous improvement.
- Develop succession pipelines and talent strategies.
- Drive collaboration across all CRES portfolios and regional teams.
Stakeholder Management
Internal
- Group Head: CRES
- CFO
- COO
- Risk and Compliance
- Technology & Data
- Procurement
- Human Capital
- Business Unit Executives
- Regional and Country Leadership
External
- Technology vendors
- Data providers
- Property technology partners
- Consulting partners
- Real estate service providers
Minimum Requirements
Qualifications
Essential
- Bachelor's Degree in Business, Engineering, Real Estate, Data Analytics, Information Systems, Finance or related discipline
Preferred
- Postgraduate Degree (MBA, MCom, MSc or equivalent)
- Change Management certification
- Project Management certification
- Data Analytics qualification
Experience
- 10-15 years' experience in strategy, performance management, transformation, analytics or business operations.
- Experience leading enterprise transformation programmes.
- Experience in data, business intelligence and reporting environments.
- Experience within Corporate Real Estate, Financial Services, Infrastructure or Operations functions.
- Experience leading multi-disciplinary teams.
- Experience operating in a complex, matrix and geographically dispersed environment.
Technical Skills
- Corporate Real Estate Analytics
- Performance Management Frameworks
- Data Governance
- Data Visualisation and BI
- Strategic Planning
- Transformation Management
- Change Management
- Programme Delivery
- Digital Transformation
- Portfolio Performance Management
- Financial Analysis
- Process Excellence and Lean Methodologies
Competencies
Leadership
- Strategic Thinking
- Enterprise Leadership
- Commercial Acumen
- Executive Influence
- Decision Making
Execution
- Results Orientation
- Planning and Organising
- Governance Excellence
- Continuous Improvement
- Problem Solving
Interpersonal
- Stakeholder Management
- Communication
- Collaboration
- Negotiation
- Change Leadership
Education
- Bachelor's Degree: Business, Commerce and Management Studies
End Date: October 6, 2026
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Job Summary
- Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Customer Engagement: Do activity planning by identifying the clients to be contacted during a particular period.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: October 2, 2026
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Job Summary
- To implement and execute the operational plans for Retail Credit Lending through monitoring and ensuring that quality risk reviews/assessments are performed by the reporting staff within their own mandates and / or administrative tasks of high standards are performed.
- To develop, coach and manage the activities of staff to ensure that performance objectives are met.
- To manage effective resource management by means of Salesforce/Dialer/ Debt Manager and continuously initiate process improvements and optimization.
Job Description
- People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
- Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction
- Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes
- Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
- Administration: Effectively fulfil all required administrative duties, including tracking and reporting
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: September 29, 2026
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Job Summary
- To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.
Job Description
- New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: October 2, 2026
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Job Summary
- Utilise technology and applied learning in a virtual Omni-channel environment, providing superior and seamless customer experience in an efficient and cost-effective manner, by performing banking duties and overseeing the financial activities for Private Wealth clients.
Job Description
Accountability: To build customer relationships in the preferred market segments:
- To own the primary relationship with our clients by being the client’s main contact point and to work collaboratively with specialists (ie actioning leads from the Existing Client Management team) to ensure that our clients experience the full spectrum of our value proposition.
- To ensure that you achieve the required contact strategy relevant to your portfolio based on client segmentation of your bespoke portfolio.
- To respond and execute on immediate client requests, ensuring you fully understand your clients’ needs.
- To secure new business through interaction with current and prospective clients and leads generation and ensure new clients are fully on boarded.
- Ensure retention of clients by applying appropriate remedial actions where appropriate.
- Consistently achieve customer satisfaction scores as per agreed threshold by ensuring that customers are appropriately serviced in line with our value proposition.
- To work seamlessly with the sales support team in ensuring that they are enabled to support you in your portfolio.
Accountability: Deepen relationships with our customers through meeting their individual needs and achieving the required income from each portfolio.
- Prepare weekly for performance discussions with People Manager to review client contact plans, opportunities, successes and support required.
- To review and negotiate pricing structures with clients, in line with the Absa Pricing policy to ensure that the product profitability is managed optimally.
- To effectively cross and up sell the appropriate products within the respective campaign management parameters to clients, ensuring that all requirements in terms of FAIS (Financial Advisory and Intermediary Services Act), FICA (Financial intelligence Centre Act) and NCA (National Credit Act) are met.
- Drive Income growth of the Portfolio through the effective actioning of leads, timeous completion of client reviews and service requests.
Accountability: Protecting our assets through appropriate levels of risk and credit Assessment
- Ensure transparency and open dialogue between credit and the client by communicating the client’s requirements, by means of properly motivated and well-articulated motivations with the required supporting documents and giving feedback on the banks’ position regarding these requirements.
- Coordinate and drive outstanding client reviews and ensure timeous finalisation.
- Ensure that arrangements with clients are within the credit guidelines and that credit is informed of any special arrangements via utilisation of the prescribed systems.
- Takes ownership of clients risk management through consistent application of the bank’s regulatory and compliance framework.
Accountability: Colleague and Personal Development
- To act as backup for other Virtual Private Wealth Bankers in the team in case of absence or during peak times according to the agreed schedule as provided by management.
- Keep abreast of developments in the industry/sector to ensure adequate client service and to support potential risks and or opportunities.
- Ensure that Continuous Professional Development (CPD) hours are maintained at all times.
- Complete the relevant Compliance, Risk and System, Product and role fundamental learning as per the Private Wealth Minimum learning requirements.
- Subscribe to relevant segment specific initiatives and apply this knowledge to act on opportunities to maximize revenue and profitability.
- Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to Absa’s Values and Vision.
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: October 13, 2026
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Job Summary
- Own the quality engineering strategy and practice for Digital Business Bank, with a primary focus on automation, early assurance and measurable customer and production quality.
- The role is accountable for the standards, tooling, capability and governance that enable teams to release secure, reliable and accessible digital services at pace.
- Executive mandate: improve the quality of software and reduce the cycle time for testing.
Job Description
- VP leadership role reporting to the Chief Information Officer: Digital & AI.
- Owns the quality engineering strategy and practice with emphasis on automation, early assurance and measurable production quality.
- Enables teams to release secure, reliable and accessible digital services at pace.
- Establishes quality as a shared, continuous responsibility across product and delivery teams.
- Defines the quality engineering strategy, target operating model, standards and maturity roadmap.
- Sets risk-based approaches covering functional, integration, regression, performance, resilience, security, accessibility, data and journey quality.
- Clarifies accountabilities across product, engineering, architecture, security, operations and suppliers.
- Advises the CIO and executive forums on quality risk, investment priorities and release confidence.
- Establishes reusable automation frameworks, test-data approaches, service virtualisation, environments and tooling.
- Embeds automated tests and quality controls into CI/CD with fast feedback and governance evidence.
- Prioritises automation according to business criticality, repeatability, defect risk and maintenance cost.
- Drives shift-left defect prevention and shift-right validation using telemetry, synthetic monitoring and production learning.
- Defines quality gates, release-readiness criteria, exception processes and evidence by change-risk class.
- Provides measures for defect trends, escaped defects, automation effectiveness, reliability, cycle time and customer impact.
- Leads root-cause learning on material defects and ensures systemic improvements are implemented.
- Provides independent challenge on release risk while helping teams remove quality constraints.
- Leads quality engineering managers, automation specialists, communities of practice and strategic partners.
- Measures success through fewer escaped defects, effective automation, earlier detection, release confidence, non-functional outcomes and lower cycle time.
- Requires senior quality leadership and proven automation at scale across CI/CD, APIs, integration, digital channels, performance and resilience in regulated environments.
- First-year priorities include setting the baseline and roadmap, establishing governance and measures, delivering high-value quality improvements and building sustainable capability.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: September 30, 2026
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Job Summary
- We are looking for a high-performing, experienced Financial Adviser who is FAIS Fit & Proper compliant to join our dynamic and results-driven environment. This role is designed for a seasoned professional with a proven track record in financial services, who is ready to maximise earnings through a fully commission-driven model.
Job Description
Key Responsibilities
- Provide expert, holistic financial planning and advisory services
- Manage and grow an existing client portfolio (if applicable)
- Proactively source and convert new business opportunities
- Deliver tailored investment, risk, and insurance solutions
- Maintain long-term client relationships through exceptional service
- Ensure full compliance with FAIS and regulatory requirements
- Stay informed on market trends and product developments
Minimum Requirements
- Fully FAIS Fit & Proper compliant (non-negotiable)
- RE5 certification (essential)
- Minimum 3–5+ years’ experience as a Financial Adviser or in a similar advisory role
- Proven track record of meeting or exceeding sales targets
- Established client base (advantageous)
- Strong business development and networking capability
- Excellent communication, negotiation, and closing skills
- Own reliable transport
What We Offer
- Uncapped commission structure with high earning potential
- Access to leading financial products and solutions
- Administrative and advisory support
- Ongoing professional development and technical training
- Autonomy and flexibility to manage your practice
- Opportunity to scale and build a sustainable advisory business
Ideal Candidate
- You are a driven, entrepreneurial professional with a passion for client success, a strong sales mindset, and the ability to thrive in a performance-based environment.
- You’re looking for a platform that rewards your expertise, effort, and ambition.
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: September 29, 2026
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Job Summary
- Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP
Job Description
- Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
- Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
- Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: September 30, 2026
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Job Summary
- We are looking for a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity commercial banking needs.
- The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business Client Value Proposition (CVP).
- You will act as the primary point of contact for your clients, taking full accountability for relationship management, solution delivery, and portfolio risk.
Job Description
- Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling.
- Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs.
- Drive portfolio profitability while meeting sales, growth, and retention targets.
- Take ownership of end-to-end client solutioning, coordinating cross-functional teams including credit, product, and service stakeholders.
- Manage portfolio risk by ensuring compliance with regulatory and credit requirements (including FICA and NCA).
- Analyse financial statements and make sound credit recommendations.
- Deliver a consistently high standard of service aligned to the Small Business CVP.
Minimum Requirements
- 4+ years’ experience as a Business Banking Relationship Manager with consistent year on year Top Performing Sales record managing a portfolio of 150+ clients.
- 5+ years’ experience in a client-facing, target-driven financial services role (banking preferred).
- Strong understanding of SME/commercial banking, credit processes, and financial analysis.
- Bachelor’s degree in Business Science, Economics, Finance, or a related field (Honours advantageous).
- Excellent communication, negotiation, and stakeholder management skills.
- Highly resilient, self-driven, and able to perform under pressure.
- Strong accountability for personal performance and continuous development.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: September 29, 2026
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Job Summary
- To manage Home Loans collections risk strategies within SA, focusing on developing, implementing and monitoring payments and collections and strategies.
- An outcome of the role is to ensure strategies are developed, implemented and maintained payments collections and recoveries strategies to achieve stated impairment rates within risk appetite.
- Collaborate with other stakeholders and teams to develop leading-edge predictive techniques and modelling is applied to ensure competitive and sustained advantage.
Job Description
Accountability: Strategy, Planning and Risk Management
- Manage the implementation of leading-edge payment and collection strategies in Home Loans.
- Manage and development collections and high-risk account management strategies (preventing a customer rolling into collections) using leading-edge techniques / scoring to maximize collections, including the ownership of implementation of the strategies (Example TRIAD, Collections Scorecards).
- Review and optimize Forbearance strategies for Home Loans to ensure recoveries are maximized whilst rehabilitating the customer.
- Participate in the strategy setting and design of the Collections Operations and External Debt Collectors incentive programmes to ensure their effectiveness in motivating collectors and ensuring performance is improved to attain budgeted targets.
- Participate in strategy setting and design for the payments solution across the different payment types, including DebiCheck, RMS and other, to ensure improved instalment collection performance.
- Maintain documentation of end‐to‐end credit collections strategy.
- Develop strategy and policy tests to challenge and enhance current strategies.
- Understand the interaction between the macro environment and credit performance and adjust credit collections strategies to accommodate stressed events – based on macro expectations.
- Ensure Management Information (MI) in place or is developed to monitor strategy performance and effective implementation/adherence by quality checking MI teams reports and reviewing the information the relevant product committees.
- Ensure that the required portfolio reviews are completed, review the results and make recommendations to the business leaders on how their business activities should be tweaked to improve portfolio performance.
- Ensure systems used for implementing collections strategies are fit for purpose and identify and specify enhancements by confirming strategies are working as required and as per implementation plans.
Accountability: Stakeholder and Relationship Management
- Coordinate and communicate collections activities with the respective BUs, Risk, technology and Operations teams.
- Drive close collaboration with the Operations and Technology teams and instill a co-operative and conducive working relationship.
- Secure support from Collections and Recoveries Operations, Risk Teams, MI, Business teams, Finance and HR to deliver collections programs.
- Participate in the BU / Manco meetings to ensure adequate communication and understanding of senior managers in the BU around the analytics-based methodology used by Risk and decision-making, and the benefits thereof.
- Support the BUs to deliver impairment targets and Loan Loss Rates aligned with the forecasting by providing proactive analysis and guidance on how to manage credit risk within acceptable levels.
- Liaise with various internal stakeholders (e.g. Risk Management, Collections Operations, Risk Head, IT and Enablement, Group Risk) to secure their respective support in the implementation of changes to the strategies and support implementation.
- Review and report strategy performance and trends to the Head: Home Loans collections and recoveries strategy, Operations Manco, Home Loan Exco and other relevant committees as required.
Accountability: People and Culture
- Builds and sustains a culture that aligns to RBB’s aspirational colleague experience to deliver the target customer experience and financial performance.
- Ensure delivery of business goals by aligning Performance Development (PD) Plans of direct reports to the business goals.
- Instil a performance development culture through directing the PD process and adhering to the PD calendar.
- Ensure delivery of business goals by managing and developing colleagues on a project-by-project basis to deliver on the desired business goals.
- Pro‐actively identify development areas of indirect reports within the HL collections strategy team and assist with development plans to address them.
- Assist with the interview process for HL Risk function to attract and retain talent, with the assistance from the HR Business Partner.
- Identify team capabilities and develop a succession plan, with the assistance from the HR Business Partner.
- Initiate disciplinary action process as and when required, with the assistance of the Employee Relations Consultant.
- Effectively lead team members and ensure their efforts are recognized.
- Ensure execution of plans seeking to address employee related issues ‐ e.g. Employee Survey (EOS) action plans.
Accountability: Control
- Accountable for ensuring an optimal and complaint control environment within the product that appropriately balances collections activities and customer experience with the need to grow to achieve the financial ambitions and balance sheet aspirations of RBB.to address employee related issues ‐ e.g. Employee Survey (EOS) action plans.
Education and experience required
- Honours Degree in Mathematics and / or Statistics or equivalent NQF level 8 qualification. (Preferred)
- 3 years of relative banking experience of which 2 years should be in a senior role (preferably Retail Banking).
- Highly numerate and literate.
- Well-rounded credit professional with sufficient management experience.
Knowledge and skills:
- Knowledge of / in dealing with Retail Bank clients (Expert).
- Proven record of accomplishment in credit management & Sanctioning (Expert).
- Financial analysis and interpretation skills (Advanced).
- Stakeholder Management Skills (Advanced).
- Decision Management using predictive models (Expert).
- SAS Skills (Expert).
Competencies: (Maximum of 8 competencies)
Problem Solving Leadership
- The ability to analyze and quickly grasp the implications of a situation, relating data from different sources, critically evaluating and integrating information / facts, and diagnosing a problem.
Results Orientation
- The ability to set ambitious goals, maintain a bias for action, drive delivery and take accountability for the outcome.
Customer Focus
- Extensive understanding of best practices for a customer focused culture and the management of customer experiences.
Business Acumen
- The ability to understand financial and economic concepts / drivers; to identify, create and / or exploit opportunities.
Innovation Leadership
- Demonstrates ingenuity and curiosity to do things better and fosters an environment of disruptive thinking and action.
Collaboration and Influencing
- Ability to build an extensive and collaborative network amongst different stakeholders within and externally of the organization (at the most senior levels) that supports the achievements of the business goals.
Strategic Capability
- The ability to continuously evaluate and redirect business strategy and value proposition thereby promoting the competitive viability of the organization.
Inspirational People Leadership
- The ability to build, inspire, and develop teams towards high performance.
Education
- Bachelor Honours Degree: BMI - Business Management and Informatics, Bachelor Honours Degree: Statistics
End Date: October 5, 2026
Method of Application
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