Senior Manager: Group Communications at Absa South Africa

Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice and ensure operational implementation and adoption across a single practice in terms of integrated colleague communication methodology, governance and delivery objectives.
• The role also acts as a trusted strategic adviser to business leadership, using audience insight, data, channel expertise and reputation-management to deliver clear, measurable and colleague-centered communication outcomes.

Job Description

KEY ACCOUNTABILITIES:

Integrated Communication Strategy Execution:

• Develop and manage an integrated communication strategy that supports the business and aligns with its strategic intent and direction at group level.
• Translate enterprise, business-unit and leadership priorities into integrated colleague communication plans with clear audience segmentation, channel choices, key messages, timing, risks, dependencies and measurable outcomes.
• Contribute to an integrated editorial and channel calendar that coordinates enterprise-wide priorities, leadership visibility, change programmes, culture moments and colleague engagement activity.

Communication Delivery and Content Management:

• Facilitate and implement internal communication platforms that will allow  colleagues  and leadership to engage regularly with employees thus ensuring visible leadership and engaged employees. 
• Plan, write, edit and publish high-quality content across internal channels, including leadership messages, town halls, intranet updates, email, digital signage, collaboration platforms, video, events and manager toolkits. 

Client Relations and Support:

• Build ongoing relationships and partnerships with the business  to position Communications as credible experts in matters related to reputation management.
• Enquire about and understand the communication needs of the business and advise them appropriately on communication matters such as positioning and messaging.

Reporting and Governance:

• Coordinate and deliver Group Internal Communications’ monthly measurement and insight reports..
• Participate at relevant forums in Communications, such as Newsroom and Creative Forum meetings to coordinate appropriate group-wide communication priorities.

Client Relations and Support:

• Build ongoing relationships and partnerships with the business  to position Communications as credible experts in matters related to reputation management.
• Enquire about and understand the communication needs of the business and advise them appropriately on communication matters such as positioning and messaging.

Reporting and Governance:

• Coordinate and deliver Group Internal Communications’ monthly measurement and insight reports..
• Participate at relevant forums in Communications, such as Newsroom and Creative Forum meetings to coordinate appropriate group-wide communication priorities.

QUALIFICATIONS, SKILLS & EXPERIENCE:

Qualifications:

• A qualification in Marketing and/or Communications (NQF level 7)

Skills:

• Excellent verbal and written communication skills
• High level of computer literacy
• Proven experience in communication execution
• Ability to “mine” stories and news angles and convert these into actionable communications initiatives
• Working knowledge of new media and Artificial Intelligence LLM’s

Knowledge and Experience: 

• At least 5-12 years of work experience in a similar senior management position (preferably with 3 years in a people management position)
• Understanding of cross geography communication strategies
• Should have experience in developing and implementing effective communications strategies

Education

• Bachelor`s Degrees and Advanced Diplomas: Communication Studies and Language (Required)

End Date: September 26, 2026