Career Opportunities at Toys R Us and Babies R Us South Africa

Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

•  Sales driven
•  Fantastic customer service skills
•  Tenacious
•  Highly motivated and target driven
•  Excellent selling and communication skills
•  Merchandising

Key Performance Areas

•  Providing AWESOME customer service to give customer a WOW experience
•  Attend to unique and individual shopping needs of each customer and always put the Customer first
•  Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
•  Adhere to all basic customer service standards
•  Determining customers' requirements and advising on product range, price and warranties
•  Demonstrating, explaining and advising on products to customers
•  Selling goods and most importantly add on sales and services
•  Ensuring that goods are correctly priced and displayed
•  Ensure promotions are executed timeously and execution is planned in advance
•  Adherence to all merchandising/layouts and housekeeping standards and schedules
•  Preparation, implementation and maintenance of all advertised sales promotions timeously
•  Reporting on fast and slow sellers to the Store Manager
•  Participating in stock takes and stock counts
•  Minimize stock loss
•  Minimize expenses in area of responsibility
•  Maximize sales in all areas
•  Protect Company’s assets in area of responsibility

Entry Requirement

•  Matric Certificate
•  6 (six) months retail experience
•  Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

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Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

•  Sales driven
•  Fantastic customer service skills
•  Tenacious
•  Highly motivated and target driven
•  Excellent selling and communication skills
•  Merchandising

Key Performance Areas

•  Providing AWESOME customer service to give customer a WOW experience
•  Attend to unique and individual shopping needs of each customer and always put the Customer first
•  Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
•  Adhere to all basic customer service standards
•  Determining customers' requirements and advising on product range, price and warranties
•  Demonstrating, explaining and advising on products to customers
•  Selling goods and most importantly add on sales and services
•  Ensuring that goods are correctly priced and displayed
•  Ensure promotions are executed timeously and execution is planned in advance
•  Adherence to all merchandising/layouts and housekeeping standards and schedules
•  Preparation, implementation and maintenance of all advertised sales promotions timeously
•  Reporting on fast and slow sellers to the Store Manager
•  Participating in stock takes and stock counts
•  Minimize stock loss
•  Minimize expenses in area of responsibility
•  Maximize sales in all areas
•  Protect Company’s assets in area of responsibility

Entry Requirement

•  Matric Certificate
•  6 (six) months retail experience
•  Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

go to method of application »

Job purpose:

• Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed:

•  Sales driven
•  Fantastic customer service skills
•  Tenacious
•  Highly motivated and target driven
•  Excellent selling and communication skills
•  Merchandising

Key Performance Areas

•  Providing AWESOME customer service to give customer a WOW experience
•  Attend to unique and individual shopping needs of each customer and always put the Customer first
•  Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
•  Adhere to all basic customer service standards
•  Determining customers' requirements and advising on product range, price and warranties
•  Demonstrating, explaining and advising on products to customers
•  Selling goods and most importantly add on sales and services
•  Ensuring that goods are correctly priced and displayed
•  Ensure promotions are executed timeously and execution is planned in advance
•  Adherence to all merchandising/layouts and housekeeping standards and schedules
•  Preparation, implementation and maintenance of all advertised sales promotions timeously
•  Reporting on fast and slow sellers to the Store Manager
•  Participating in stock takes and stock counts
•  Minimize stock loss
•  Minimize expenses in area of responsibility
•  Maximize sales in all areas
•  Protect Company’s assets in area of responsibility

Entry Requirement

•  Matric Certificate
•  6 (six) months retail experience
•  Must have own or reliable transport to be able to work shifts

General

• To undertake any other relevant duties requested by Senior Management
• To undertake all mandatory and service training as required
• Maintaining the strict confidentiality of all information
• To undertake an appraisal and personal development review regularly
• To take responsibility and accountability for being up to date with current SOP’s
• Co-operating fully in the introduction of any new technology and new methods.

go to method of application »

Duties & Responsibilities

• Process Payroll: Manage and process payroll for employees, including wages, overtime, etc. for SA and Non-SA stores (Zambia, Botswana and Namibia).
• Compliance: Ensure compliance with laws regarding payroll and best practices.
• Record Keeping: Maintain and update payroll records and reports, including attendance, overtime and payroll summaries.
• Audits: Conduct regular audits to ensure accuracy of payroll data and resolve any discrepancies.
• Tax Reporting: Prepare and submit payroll tax filings and payments, including tax returns.
• Employee Inquiries: Address and resolve payroll-related inquiries and issues from employees in a timely manner.
• System Management (Sage 300 People): Manage and update payroll systems and software to ensure efficient processing.
• Benefits Administration: Coordinate payroll with benefits, ensuring correct deductions for medical aid, provident fund, and other benefits.
• Garnishees: Process and administer wage garnishments, levies, and other mandated withholdings.
• Reporting: Generate and distribute payroll reports to management as needed.
• Process Improvement: Identify opportunities for process improvements and implement changes to increase efficiency and accuracy.
• Unions: Process and administer union payment.
• Leave Management: Ensure that leave is captured on Jarrison clocking system daily and import to payroll.
• New starters & Terminations: Ensure new employees are loaded onto payroll timeously and terminations are processed.
• Filing: Filing and archiving of files.
• UIF: UIF documents for respective UIF reason i.e. maternity, dismissal, etc.
• SARS: Monthly EMP201
• UIF, SDL, PAYE, IRP5’s
• Workman’s Compensation: Yearly payment, Report and maintain records for Workman’s Compensation, IOD claims, process of resumption reports.
• Ad hoc duties

Desired Experience & Qualification

• Payroll, HR Qualification, or a related field is preferred
• Proven experience as a Payroll Administrator or similar role
• Thorough understanding of payroll principles, practices, and regulations
• Must have at least 5 years payroll experience, preferably SAGE 300 People
• Sound knowledge of SA tax regulations
• SARS interim and Tax year end submissions

Skills:

• Proficiency with payroll software (SAGE 300 People) and Microsoft Office Suite, particularly Excel
• High degree of accuracy and attention to detail
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Ability to handle sensitive information with the highest degree of integrity and confidentiality