Job Opportunities at Publicis Groupe

Overview

• We’re looking for an outstanding Senior Account Manager – someone who can win the hearts of clients, inspire junior staff, and skillfully juggle multiple pieces of business. Sounds like you? Read on.

Responsibilities

Day to day, your role will include:

You’ll manage Account Executives and independent contractors, pump out leading client service results, and oversee multiple pieces of digital marketing business. Day to day, your role includes:

• Strengthening our relationship with the clients, becoming their go-to resource – you’ll win them over by asking the right questions, agilely leading insightful, real-time dialogue, and being a visible and influential presence among their senior management
• Displaying a firm understanding of the client team’s structure, hierarchy, and political realities
• Knowing all there is to know about the client’s product or service, the market, and its consumer – and understanding the marketing objectives in terms of sales, market-share, and competitor products
• Acting as an ambassador for the brand, internally and externally
• Helping the client promote work within their company and, when appropriate, the broader marketplace
• Creating dependable, organized, and clear communications at all levels and across all departments
• Steering actionable briefs and presenting work confidently and persuasively
• Managing client and agency team expectations, day in and out, and helping clear roadblocks to success
• Developing team members by coaching, training, and identifying areas of growth
• Overseeing various production stages and ensuring adequate resources
• Understanding the larger financial picture and impacts on contribution margins/revenue targets

Qualifications

We’re looking for a talented Snr Account Manager with impressive work experience, which typically includes:

• An unwavering passion for marketing, and an unstoppable drive to bring the best work to life
• Four years of college education and five to seven years of experience, preferably at a creative agency
• Impressive expertise in the digital world – you keep a pulse on what’s happening, and you offer smart POVs on how businesses should adapt accordingly
• Excellent analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data for insights as you are at reading clients for feedback
• Effective time-management, impeccable organization, and the flexibility to adapt quickly to changes
• Proven leadership and management training – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively
• Amazing communication and presentation skills – you’re articulate, straightforward, and engaging
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.

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• An exciting opportunity for an enthusiastic, organised and committed individual to join Publicis Media.

Overview

• Ensure the effective operational management of all digital media campaigns in your portfolio.
• Effectively drive the campaign management deliverables, acting as a conduit between strategy, campaign management and creative agency’s production team.
• Be fully accountable and responsible for all digital implementation requirements.

By:

Implementation plans

• Building implementation plans in line with the strategic requirements and KPI’s
• Continuously maintain and update implementation plans in line with client changes, creative changes and media optimisation changes. (Every time a plan amendment is made)
• Ensure digital media plans are aligned with the overarching lay-downs / flow plans or live planning tool (Media tool / other)
• Immediately flag discrepancies, wherever these may rise – creative, budget, timing KPI’s etc.
• Plan and load bookings using Publicis Starscape tool (training will be provided)

Campaign Management and AdOps Alignment

• Briefing implementation plans into PowerHub tool to execute the plans in real time (training will be provided).
• Daily monitoring the performance and track spend of the digital media campaigns to ensure that the campaign management teams do not over or underspend.
• Instruct implementation changes into the campaign management team, where and when required, to ensure adaptability to client needs and campaign optimisation in alignment with the strategic direction.
• Manage proof of flighting with campaign management – include the delivery of screenshots (proof of fighting) to client, copying all relevant parties within 24 hours of going live
• Suggest optimisation for better campaign performance to the team to ensure campaigns performs against agreed objectives
• Continuously strive to increase ROI on a campaign by campaign basis and maximise campaign performance

Tracking, Tagging & Taxonomy

• Ensure that tracking tags are requested timeously to ensure that the go-live date is not compromised
• Ensure QA testing happens on all campaigns
• Ensure taxonomy is implemented correctly and in line with the brand requirements
• Ensure the correct tagging is implemented

Creative Agency Alignment

• Send chase lists to the creative agencies in line with the implementation plans
• Chase the creative agencies for the delivery of creative elements for campaign management execution
• Flagging creative delays with client that affect go-live or pacing
• Ensure creative agencies are delivering best-practice creative, on time and on brief
• Pre-check all the received assets from the client/creative agency/digital agency, and communicate any irregularities or errors to the planner and strategist within 4 hours of receiving the assets

Strategy Alignment

• Align on strategy requirements and deliverables before building implementation plans
• Provide regular feedback to strategists on the ongoing performance of the campaign, in alignment with the strategy.

Post & Interim Campaign Reports

• Drive the delivery of interim and post campaign reports
• Ensure the data accuracy of reports
• Ensure correct formatting of the reports
• Ensure benchmark and all required information is included in the reports

Buying & Billing Alignment

• Collate all invoices
• Check flow-plan actualisation
• Send billing pack and revised CE’s to byer

Other Reporting

• Weekly spend tracking
• Weekly creative delivery tracker
• Weekly - Optimisation report
• Recommendations for improvement
• Key insights into the campaigns performance
• Optimisation recommendations
• Regional requests
• Input into close-out reports
• Strong Excel skills required

Responsibilities

• Responsible for implementation, tracking, measurement and buying alignment of online marketing campaigns and e-commerse, on time and within budget - based on campaign strategy and KPI’s.

Qualifications

• Matric and/ equivalent
• Diploma/Degree would be beneficial

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• We are looking for a Performance Social Specialist who understands that the era of manual targeting is ending and the era of "creative as targeting" has begun. This is a role for a strategic practitioner who can navigate the complexities of the modern social ecosystem—balancing the art of thumb-stopping creative with the science of algorithmic optimization.
• You will not just be "running ads"; you will be engineering full-funnel growth architectures for high-value clients (e.g., Financial Services/Retail). You will be responsible for driving measurable business outcomes (Leads, Sales, ROAS) across Meta (Facebook/Instagram), TikTok, LinkedIn, and emerging platforms, ensuring our agency leads the market in signal resilience and creative performance.

Responsibilities

Strategic Campaign Architecture

• Full-Funnel Orchestration: Design and execute sophisticated paid social strategies that nurture users from discovery to conversion. Move beyond simple retargeting to build incremental growth frameworks using broad targeting and AI-driven campaign types.
• Multi-Platform Fluency: Manage complex budget allocations across a diverse mix (Meta, TikTok, LinkedIn, Snap/Pinterest), understanding the distinct role each platform plays in the user journey.
• Audience Strategy: Develop advanced audience structures, utilizing first-party data onboarding (Customer Match), lookalike modeling, and engagement-based retargeting to mitigate signal loss.

Creative Engineering & "Creative as Strategy"

• Creative Feedback Loops: Act as the bridge between media performance and the creative studio. You will not just traffic assets; you will analyze creative performance data to brief the design team on what works (hooks, pacing, formats).
• Asset Diversification: Champion the use of diverse formats (Reels/Short-form video, Carousels, Collection Ads, Instant Experiences) to maximize inventory liquidity and algorithm efficiency.
• Iterative Testing: Run rigorous A/B and multivariate tests on ad copy, headlines, and visual elements to crack the code on creative fatigue and extend ad lifespan.

Technical Measurement & Signal Resilience

• Data Integrity: Oversee the technical setup of campaigns, ensuring pixel placement, standard events, and custom conversions are tracking correctly before launch.
• Signal Resilience: Work with the data team to implement and monitor Conversions API (CAPI) and offline event sets to close the loop on attribution in a post-cookie/iOS14+ world.
• Catalog Management: Manage dynamic product feeds (DPA) for retail/commerce clients, ensuring high match rates and healthy feed diagnostics.

Commercial Optimization & Reporting

• Commercial Acumen: Translate "social metrics" (Engagement, Reach, CTR) into business metrics (Cost Per Acquisition, ROAS, Lift). You must be able to explain to a client why a high CPM might still yield a profitable CPA.
• Budget Fluidity: Proactively shift budgets between platforms and campaigns based on real-time performance data, ensuring zero wastage and maximum efficiency.
• Insight Generation: Produce weekly and monthly reports that go beyond "what happened" to explain "why it happened" and "what we do next."

Qualifications

• 5 years of dedicated Paid Social experience, managing substantial monthly budgets for performance-focused clients (E-commerce or Lead Gen preferred).
• Deep Platform Mastery:
• Meta Ads Manager: Expert level (Blueprint Certification is highly desirable).
• TikTok Ads Manager: Proficient in Spark Ads, Creator Marketplace, and Pangle.
• LinkedIn Campaign Manager: Experience with B2B targeting and lead gen forms.
• Analytics Proficiency: Solid understanding of GA4/ Adobe Analytics and how social traffic behaves on-site (bounce rates, assisted conversions).

Technical & Soft Skills

• The "Creative Brain": You don't need to be a designer, but you must understand the mechanics of video editing, aspect ratios, and visual storytelling for mobile-first consumption.
• Excel/Data Skills: Ability to utilize Pivot Tables and VLOOKUPs to merge platform data with backend sales data for deeper analysis.
• Adaptability: The social landscape changes weekly. You must be an avid learner who stays ahead of platform updates (e.g., changes to attribution windows, new ad formats).
• Consultative Communication: Ability to guide clients through complex discussions regarding privacy, attribution modeling, and the necessity of creative testing.

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The Opportunity

• We are seeking a best-in-class Performance Campaign Manager to drive the strategic execution and innovation of our search operational model. In this role, you will move beyond basic campaign maintenance to master the art of search engine marketing. You will leverage enterprise technology (SA360) and sophisticated data strategies to deliver scalable business growth for our top-tier clients.
• You are not just a "keyword buyer"; you are a strategic partner who understands how intent, data, and automation converge to drive ROI. You will champion the shift from manual bidding to value-based bidding, from keywords to audiences, and from reporting data to extracting business intelligence.

Overview

Why this role?

• This is not a "maintenance" role. It is a role for a performance marketer who wants to work with the best technology stack in the industry, manage significant budgets, and drive genuine innovation in the South African digital landscape. If you are ready to define the future of search, we want to hear from you.

Responsibilities

Strategic Campaign Management & Innovation

• Architect Advanced Search Strategies: Design and execute complex search structures across Google Ads, Microsoft Advertising (Bing), and Search Ads 360, moving beyond "always-on" to dynamic, intent-based strategies.
• Modern Search Excellence: Lead the adoption of modern search capabilities, including broad match with smart bidding, Value-Based Bidding (tROAS/tCPA), and Performance Max integration, ensuring the agency remains at the cutting edge of the algorithm.
• Enterprise Platform Mastery: Utilize SA360 for high-volume inventory management, using inventory templates, budget bid strategies, and auction-time bidding to maximize efficiency at scale.
• Testing & Alpha Adoption: Own the innovation roadmap. Proactively identify and deploy beta features, conduct rigorous A/B testing (ad copy, landing pages, bidding strategies), and challenge the status quo to unlock incremental gains.

Data-Driven Performance & Optimization

• Analytical Storytelling: Move beyond descriptive reporting. Analyze complex datasets to diagnose performance issues and identify opportunities. Translate technical metrics (CTR, CPC, IS) into commercial insights (ROI, CLV, Profitability) for client stakeholders.
• Commercial Accountability: Take full ownership of campaign pacing and budget fluidity. Ensure every Rand/Dollar spent contributes to the client's bottom line, actively shifting investment to high-yield areas.
• Conversion Architecture: collaborate with the data team to ensure robust measurement frameworks are in place (GA4, SA360 Floodlights, Offline Conversion Import), ensuring the algorithms are fed high-quality data.

Operational Excellence & QA

• Rigorous QA Protocols: Uphold a "zero-error" culture. Implement strict pre-launch QA processes for assets, tracking pixels, and url parameters to ensure flawless execution from day one.
• Agile Implementation: maintain the ability to execute high-priority briefs with speed and precision, balancing rapid speed-to-market with operational safety.
• Tech Stack Integration: Act as the bridge between media and tech, ensuring seamless integration between search platforms, analytics (GA4), and creative feeds.

Leadership & Collaboration

• Mentorship: Act as a technical lead for junior team members and interns, fostering a culture of continuous learning and "test and learn" thinking.
• Cross-Channel Synergy: Collaborate with SEO, Social, and Brand teams to ensure a holistic "One Search" approach, ensuring paid activity complements organic visibility and wider brand objectives

Qualifications

Experience & Qualifications

• 5+ years of specialized experience in Paid Search (SEM), ideally within a fast-paced agency environment handling enterprise clients. (Note: Previous social experience is a plus, but deep Search expertise is the requirement).
• Enterprise Tooling: demonstrable proficiency in Search Ads 360 (SA360) is non-negotiable. Experience with inventory management and bid strategies within SA360 is highly preferred.

Certifications:

• Google Ads Search Professional (Current)
• Search Ads 360 Certification
• Google Analytics 4 (GA4) Certification
• Microsoft Advertising Certified Professional

Technical Skills

• Deep understanding of Google Analytics 4 (GA4) and how to analyze user journeys and attribution models.
• Proficiency in data visualization tools (Looker Studio, PowerBI) to automate reporting and visualize trends.
• Familiarity with Google Tag Manager (GTM) for troubleshooting tracking implementation.
• Advanced Excel/Sheets skills (Pivot tables, VLOOKUPs) are essential; SQL knowledge is a distinct advantage.

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Overview

• This role is dedicated to educating and empowering young girls by delivering engaging product presentations and demonstrations in schools. The Brand Representative will foster awareness of feminism, and the challenges faced during life cycle changes. Successful candidates will achieve defined daily, weekly, and monthly targets while effectively managing their territory and workload.

Responsibilities

• Cultivate and maintain strong relationships with internal and external stakeholders.
• Deliver exceptional product demonstrations and presentations to target audiences.
• Achieve presentation targets through effective product sampling and promotion.
• Representing the brand with integrity and professionalism.
• Ensure thorough product knowledge among target audiences.
• Ensure you have all necessary materials and stock prepared in advance for your presentation.
• Arrange for frequent collection of stock from the relevant warehouse to ensure consistent availability

Qualifications

• Grade 12
• Exceptional relationship-building and time management abilities with a proven track record of meeting deadlines and targets.
• Self-motivated and disciplined individual with a strong work ethic.
• Full-time availability from Monday to Sunday depending on the schedule
• Hours of work: early morning from 07:00 to 15:00 daily during school presentations and 09:00 to 17:00 during retail execution.
• Possesses the ability to work effectively in both formal and informal settings.
• Demonstrated ability to think critically, problem-solve, and adapt to challenging situations while maintaining professionalism and objectivity.
• Proficiency in Microsoft Office.
• Excellent Presentation Skills.
• Own a reliable smartphone with sufficient storage capacity for application downloads and image storage.
• Valid Driver’s License
• Possess a reliable personal vehicle not older than 10years with a valid roadworthy certificate.
• Maintain valid business insurance for your vehicle, including coverage for any courtesy vehicles used

Additional information

PREVIOUS WORK EXPERIENCE

• Minimum of one year of sales or training experience.
• 2 years field background and experience
• Proven ability to thrive in fast-paced, high-pressure environments.
• Demonstrated success in working independently with minimal supervision.
• Exceptional presentation skills with a proven track record of impactful delivery.
• Adherence to high professional and ethical standards.
• Proficiency in utilising business reporting tools.

KEY PERFORMANCE AREAS

Relationship Management:

• Build and maintain strong professional relationships with internal and external stakeholders.
• Effectively engage diverse audiences in product discussions, tailoring communication to specific target groups.
• Develop trust and rapport with learners and school representatives through approachable demeanour.
• Foster a strong and collaborative working relationship with your field administrator.

Operational Excellence:

• Consistently achieve and exceed daily, weekly and monthly targets.
• Meet all assigned targets and complete reporting requirements in a timely manner, particularly where KPIs are used to measure performance
• Provide timely responses to queries and requests.
• Proactively identify opportunities to enhance performance and exceed client expectations.
• Demonstrate accountability for achieving KPIs and driving overall team success.
• Create exceptional product experiences through in-depth product knowledge, active listening, and needs assessment.
• Convey enthusiasm and passion for the product during presentations and demonstrations.
• Optimise time management and adhere to appointment schedules to meet stakeholder expectations.
• Safeguard and maintain sampling stock in excellent condition.
• Safeguard and properly maintain all equipment provided for presentations and promptly report any damage or theft to the field administrators or management.
• Required to collect presentation stock (e.g., samples) from the relevant warehouse and store a portion securely in your personal capacity, ensuring it is kept safe and in good condition.
• Assist with the coordination and execution of retail promotions during school holidays and other peak periods, as required.

Reporting and Compliance:

• Provide timely updates to management regarding performance, challenges and opportunities
• Utilise the Online system to record accurate and detailed info for every school session planned
• Ensure all data is entered promptly and correctly on Retail Cloud
• Maintain accurate records of sample distribution and reconcile against attendance.
• Assume responsibility for the care and maintenance of assigned company assets.
• Adhere to all internal and external policies, procedures, and regulations.
• Keeping a manual log book of all travel and submitting monthly/weekly logs as required by your manager.

Personal Development:

• Demonstrate a strong commitment to continous learning and improvement through utilisation of available resources
• Monitor and ensure timely completion of mandatory training and development courses through the company’s internal learning systems.

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Overview

• This dynamic role demands a highly organised and resilient individual capable of managing a fast-paced workload and meeting tight deadlines. We seek a detail-oriented Field Administrator to join our team. The successful candidate will be responsible for securing, managing & confirming school bookings, while coordinating closely with Brand Representatives and Brand Ambassadors to ensure seamless execution. Additionally, the Field Administrator will support the team by performing ad hoc administrative tasks related to field operations, as needed.

Responsibilities

• Schedule appointments for multiple Brand Representatives at schools on a daily basis.
• Verify and update school contact information.
• Efficiently plan and manage daily call schedules.
• Identify and report operational challenges.
• Generate accurate daily, weekly and monthly activity reports.
• Proactively seek new schools to expand the booking portfolio.
• Maintain detailed and accurate records of all bookings within the booking system.
• Contacting schools each day (24 hours prior to Representative Visit) to solidify booking details for a designated team of Brand Representatives
• Utilise the Online system to accurately capture and record detailed session data for every school visit
• Ensure compliance with company policies and safety standards.
• Assist with ad hoc field administrative tasks as required.

Qualifications

• Grade 12
• Exceptional relationship-building and time management abilities with a proven track record of meeting deadlines and targets.
• Self-motivated and disciplined individual with a strong work ethic.
• Demonstrated ability to think critically, problem-solve, and adapt to challenging situations while maintaining professionalism and objectivity.
• Possession of a reliable personal smartphone.
• Proficiency in Microsoft Office.

Previous Work Experience

• Strong and proven administrative skills with attention to detail and organizational efficiency
• Proven ability to thrive in fast-paced, high-pressure environments.
• Demonstrated experience working independently and proactively with minimal supervision.
• Strong track record of maintaining professional and ethical conduct.
• Proficiency in utilising business-specific online reporting tools.
• Previous call center experience is advantageous.