Field Administrator at Publicis Groupe

Overview

• This dynamic role demands a highly organised and resilient individual capable of managing a fast-paced workload and meeting tight deadlines. We seek a detail-oriented Field Administrator to join our team. The successful candidate will be responsible for securing, managing & confirming school bookings, while coordinating closely with Brand Representatives and Brand Ambassadors to ensure seamless execution. Additionally, the Field Administrator will support the team by performing ad hoc administrative tasks related to field operations, as needed.

Responsibilities

• Schedule appointments for multiple Brand Representatives at schools on a daily basis.
• Verify and update school contact information.
• Efficiently plan and manage daily call schedules.
• Identify and report operational challenges.
• Generate accurate daily, weekly and monthly activity reports.
• Proactively seek new schools to expand the booking portfolio.
• Maintain detailed and accurate records of all bookings within the booking system.
• Contacting schools each day (24 hours prior to Representative Visit) to solidify booking details for a designated team of Brand Representatives
• Utilise the Online system to accurately capture and record detailed session data for every school visit
• Ensure compliance with company policies and safety standards.
• Assist with ad hoc field administrative tasks as required.

Qualifications

• Grade 12
• Exceptional relationship-building and time management abilities with a proven track record of meeting deadlines and targets.
• Self-motivated and disciplined individual with a strong work ethic.
• Demonstrated ability to think critically, problem-solve, and adapt to challenging situations while maintaining professionalism and objectivity.
• Possession of a reliable personal smartphone.
• Proficiency in Microsoft Office.

Previous Work Experience

• Strong and proven administrative skills with attention to detail and organizational efficiency
• Proven ability to thrive in fast-paced, high-pressure environments.
• Demonstrated experience working independently and proactively with minimal supervision.
• Strong track record of maintaining professional and ethical conduct.
• Proficiency in utilising business-specific online reporting tools.
• Previous call center experience is advantageous.