Careers at Life Healthcare

• Porter vacancy have become available at Life Vincent Pallotti Hospital reporting to the Services Manager, Llewelyn Joorst. The successful candidate will be responsible for ensuring the delivery of uncompromising quality care.

Critical Outputs

• Maintaining and cleaning wheelchairs, emergency trolleys, equipment
• Assist Manager with ad hoc duties if necessary/admin duties e.g. photocopying
• Deliver correspondence to doctors
• Flex into other areas when necessary
• Transportation of patients

Requirements

• Minimum academic requirement – Grade 12
• Excellent communication skills. English is essential.
• Physically fit, possess physical strength for lifting patients, drive and energy
• Experience in working in customer service/dealing with customers
• Experience in working in healthcare will be an advantage
• Planning and organizing skills
• Attention to detail and ability to work under pressure
• Able to work in a team
• Prepared to work day shift, night shift, weekends and public holidays

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Building relationships
• Customer responsiveness
• Organisational awareness
• Drive & energy
• Excellence orientation
• Ethical behaviour

go to method of application »

• There are currently two vacancies for EWP Telephone Clinicians within Life Health Solutions Employee Wellness. 
• One position is on a fixed term contract for a year, and one is for a 4-month fixed term contract.
• The positions will be reporting to the EWP Team Leader. The successful candidates will be responsible for providing quality emotional consultations and counselling with employees telephonically. The roles will require referral management, and follow-up on referrals to the EWP Practitioner network and ensure services are in line with the clients’ service level benchmarks.

Critical Outputs

• Provide quality emotional phone counselling and consultation services to relevant stakeholders
• Demonstrate appropriate consultation methodology that is efficient, customer focused and professional and in line with clinical protocols provided by Life Health Solutions
• Link, and follow-up on face-to-face referrals to the EWP Practitioner network and ensure resolution with service level benchmarks
• Maintain up to date knowledge of client companies’ Service Level Agreements as well as Life Health Solutions systems, policies and procedures
• Consider appropriate care methodology when providing solution plans
• Ensure that information is shared with respect to best practice standards of ethical behaviour and confidentiality
• Managing any risks, contain employees, and ensuring appropriate care resolution
• Demonstrate consistent and accurate recording of case data
• Activate support for stakeholders requesting legal or financial wellness interventions
• Activate support for stakeholders requesting health interventions
• Undertake Manager/HR/Occupational Health consultations where needed
• Arrange and refer group interventions post trauma

Requirements

• Clinical or counselling related qualification (Degree in Psychology / Social Work / Registered Counsellor)
• 2 - 3 years of experience within the Employee Wellness clinical setting
• Annual professional registration with the relevant statutory body (HPCSA; SACSSP)
• Counselling proficiency in English and Afrikaans would be advantageous

Competencies

• Sound knowledge of ethics and codes of practice within the field of psychology, social work; counselling and employee wellness provisioning
• Exceptional written and verbal communication skills to enable clearly consolidated reports and feedback to relevant stakeholders
• Good interpersonal skills and analytical abilities
• Ability to work independently and proactively, as well as being an integral member of a skilled team
• Ability to apply clinical skills and knowledge to employee wellness provisioning
• Ability to work in a high pressure, fast paced environment
• Excellent administrative and organisational skills
• Ability to multi-task and interact professionally with clients and colleagues
• Strong customer service focus and ability to understand/anticipate customer needs
• Confidentiality, Dependability and integrity
• Align with operational requirements of the business
• Excellent written communication skills

go to method of application »

• Vacancies exist for Registered Nurses Specialised Qualified/Specialised experienced, ICU. The positions are based at based at Life Vincent Pallotti Hospital Name, reporting to the applicable Unit Manager. The successful candidates will be responsible for providing holistic and optimal quality nursing care to critically ill patients to maximize a positive outcome for the customer in line with Company & Hospital strategic objectives.

Critical Outputs
To provide quality patient care by

• Providing quality basic and specialized nursing care
• Continual communication with the patient and family with regards to the patient’s condition
• Administering of medication in accordance with ethical, legal framework
• Review and comply with internal policies and protocols
• Ensuring quality management systems and initiatives are conducted according to the unit specification
• Advocate the patient by motivating acuity to the case management and notify the doctor of any limitations

Provide effective people management by

• Interacting and communicating with a multi-disciplinary team
• Provide training and development to ensure personal and professional growth
• Ensure the ICU team works according to the scope of practice in order to ensure the correct skills mix is utilised

Provide effective cost management by

• Managing all stock used according to unit specific policies and protocols
• Control and manage staff hours leave in accordance with the company policy

Provide effective Infection Control and SHEQ by

• Maintaining a safe and holistic patient environment in order to enforce infection control
• Promoting a safe and healthy working environment by completing SHEQ alerts and incident reports to the SHEQ Coordinator

Ensuring effective relationships with internal/external stakeholders by

• Conducting in-service orientation on doctor specific preferences
• Execute doctor’s requests and prescriptions after patient rounds
• Assisting in multi-disciplinary team members with the execution of their duties

Ensuring the effective functioning of equipment and instrumentation

• Check equipment and instrumentation are in working condition on a daily basis and report any defaults to Unit Manager and Clinical Engineer
• Educate and supervise staff and doctors on the correct utilisation of specialised equipment and instrumentation

Ensuring effective record keeping by

• Ensuring records and accurately completed and stored in accordance with legal and ethical requirements

Requirements

• Relevant Degree or Diploma in Nursing and postgraduate qualification where applicable
• Nursing experience in an ICU setting
• Strong customer orientation, team player, very energetic and well organised
• Must be able to work under pressure in a continuously changing environment
• Strong Interpersonal skills required
• Must be willing to fulfill a role in the unit according to the flexi-hours system and call system

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Building relationships
• Customer responsiveness
• Organisational awareness
• Leading my example (Key for Managers)
• Motivating and developing people (Key for Managers)
• Excellence orientation
• Ethical behaviour

go to method of application »

• A vacancy exists for a Night Quality Co-Coordinator, based at Life Mercantile Hospital reporting to Raathiga Veerapathran, Nursing standards manager. The successful candidate will be responsible for the cocoordinating and leading provision of quality patient care during the night in support of hospital and nursing objectives of quality, growth and people.

Critical Outputs
Effective quality management

• Communicating, supporting, coaching and monitoring night staff in order to ensure a safe patient and staff environment
• Identifying clinical competence and addressing the concern with the line manager
• Participating in and leading quality projects to support a culture of quality

Effective operations management 

• Ensuring staff allocations are adequately assigned according to the staff predictor and within the labor hour norms of the organization
• Understanding stock management processes to achieve unit targets
• Effectively managing unplanned events to ensure optimal utilization of resources
• Providing direction and inspiring positive work behavior to keep staff motivated and productive
• Reporting any untoward incidents in a timely manner to management

Effective relationship building with internal & external stakeholders

• Displaying visible leadership to night staff and management to ensure productive and motivated teamwork
• Participating in meetings to ensure productive and meaningful relationships with external stakeholders
• Advocate for the Life Healthcare values and GENTLE principles and promote staff cohesion and adherence to these values

Requirements

• Degree or Diploma in Nursing
• Registered with SANC
• Post graduate training in management would be an advantage
• Management experience
• Proven leadership abilities
• Computer proficiency

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing  
• Drive & energy
• Excellence orientation
• Ethical behaviour
• Building relationships
• Customer responsiveness
• Organisational awareness
• Leading by example
• Motivating and developing people

go to method of application »

• A vacancy exists for a Case Manager – General based at the Life Faerie Glen, reporting to the Finance & Administration Manager. The successful candidate will be responsible for case managing the financial and clinical administrative risks pertaining to patients in general wards, high care and ICU. 

Critical Outputs
Ensuring the maximization of revenue by:

• Ensuring accuracy of coding.
• Ensuring the correct application and interpretation of RSRT’s.
• Participating in meetings and reporting losses to RSRT team and recommend corrective actions.
• Monitoring insurance verification and workflow processes.

Ensuring effective management of quality outputs by:

• Performing quality walkabouts and implement corrective measures.
• Implementing and monitoring quality improvement programs.
• Adhering to patient services escalation processes in order to achieve QMS targets.
• Monitoring Q-evaluator scores and implementing corrective measures.
• Investigating internal and external stakeholder complaints.
• Ensuring the adherence to customer service standards.

Ensuring operational excellence by:

• Monitoring submission of accurate accounts to funders.
• Updating length of stay and level of care to medical aids.
• Releasing care risk targets and submission within two days of discharge.
• Ensuring the compliance to LHC policies and managing authorizations and claim submissions, rejections and delays.
• Ensuring governance and risk management by monitoring and adhering to patient services policies and procedures.
• Ensuring compliance to service level agreements with internal and external stakeholders.
• Ensuring all billing checks are closed by the relevant function areas.

Ensuring effective management of relationships with internal/external stakeholders by:

• Building and maintaining relationships with internal stakeholders.
• Providing feedback and information on concerns or issues raised by internal stakeholders.
• Providing and facilitating training regarding RSRT contracts to the relevant internal stakeholders.
• Ensuring effective communication with external stakeholders.
• Managing escalated concerns from Care Risk Managers with external stakeholders.
• Escalating doctor non-compliance in terms of RSRT framework to RSRT meetings.
• Bill Auditing

Requirements

• Nursing qualification (i.e. RN), with at least 2-3 years’ experience in Care Risk Management within a hospital or funder environment.
• Current SANC registration.
• Knowledge of hospital patient services and case management processes.
• Knowledge and understanding of CPT & ICD coding.
• Knowledge of Funder contracts, scheme rules, exclusions and benefits.
• Understanding of private hospital industry and practices.
• Computer proficiency.
• Knowledge of Impilo systems would be an advantage.

Competencies

• Problem-solving, analysis and judgement    
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Excellence orientation
• Ethical behaviour
• Building relationships
• Customer responsiveness
• Organisational awareness

go to method of application »

• A vacancy exists for a Unit Manager for the Trauma/Emergency Unit based at Life Anncron Hospital. The successful candidate will be responsible for managing and coordinating clinical practice and resources within the unit to achieve the company and hospital objectives of quality, growth and people.

Critical Outputs
Effective clinical leadership

• Lead the implementation of the nursing care plan and co-ordinate and facilitate the delivery of the correct treatment plan within the correct MDT program in order to achieve clinical outcomes.
• Function as clinical expert in achieving patient outcomes.
• Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders.
• Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly.
• Implement national quality initiatives within unit with the focus on improved clinical outcomes and report accordingly.
• Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis.
• Initiate and drive unit specific best operating practice, communicate these for wider implementation and participate in hospital specific marketing initiatives.

Effective leadership and people management

• Demonstrate visible leadership in respect of LHC values, operating model, Nursing strategy and image of the profession, actively sponsor LHC initiatives and projects to ensure continued and improved productivity.
• Drive and manage all people related processes within unit.

Effective financial management (including equipment)

• Participate in business planning and budgeting processes and manage nursing costs according to budget.
• Manage stock utilization and drive product management processes within unit together with relevant stakeholders.
• Ensure staff are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.

Effective relationships with internal & external stakeholders

• Build and maintain productive relationships with internal and external stakeholders (i.e. HOD’s, Enabling functions, patients, family members, service providers etc.) through ongoing communication and feedback.
• Build and maintain productive relationships with doctors by agreeing professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes, functioning as an advocate for LHC and communicate impact of industry challenges on the Nursing profession.

Requirements

• Degree or Diploma in nursing
• Postgraduate Qualification in Trauma care is essential
• Current registration with SANC
• Relevant experience in nursing to meet the critical outputs
• Proven leadership and people management skill would be an advantage
• Basic understanding of labour legislation, financial and chain management principles
• Understanding of the private healthcare industry, its challenges and role players would be an advantage
• Computer proficiency
• Driver’s license and ability to travel

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Action orientation
• Building relationships
• Customer responsiveness
• Organisational awareness
• Leading by example
• Motivating and developing people
• Excellence orientation
• Ethical behaviour

go to method of application »

• A vacancy exists for a Registered Nurse Trauma Experienced, based at Life Bayview Private Hospital Emergency Unit, reporting to Unit Manager Carmen van der Merwe. The successful candidate will be responsible for ensuring delivery of uncompromising quality care in line with Company strategic objectives and applicable Health / Nursing legislation.

Critical Outputs
Ensure effective quality management systems by

• Attending and participating in Q programs and ensuring induction training is carried out
• Ensuring monthly Q evaluator cards are completed and report to the shift leader or unit manager
• Attending and participating in review and ward meetings in order to ensure conformance to QMS audit standards
• Performing, understanding and complying with the company infection control standards in order to adhere to PPE standards and procedures
• Adhering to safety measures

Ensure optimum operational efficiencies by

• Ensuring correct and accurate stock administration
• Correctly reporting patient movements on discharge or transfer
• Ensuring correct and proper usage and maintenance of equipment
• Ensuring personal absenteeism is minimised and justified
• Working flexible hours in order to minimize agency costs and show willingness to assist other departments

Ensure effective quality patient care by

• Performing and completing tasks assigned in order to maximize patient care
• Ensuring patient hygiene, comfort and safety is measured in accordance with the nursing care plan
• Following the correct techniques and wearing PPE’s in order to promote the healing of wounds and fractures
• Monitoring and recording patient intake of fluids
• Ensuring the management and preparation of surgical and diagnostic procedures

Effective relationship management with customers by

• Building and maintaining healthy relationships with internal and external customers and supporting all new staff members with the orientation program

Requirements

• Needs to be registered as a Registered Nurse, with SANC
• Current registration with the relevant professional / regulatory body
• 1 Year post qualification experience in an Emergency Unit
• Current certification in Basic Life Support (BLS) and Advance Cardiac Life Support (ACLS) is essential.
• Understanding of the private healthcare industry, its challenges and role players would be an advantage
• Computer proficiency
• Driver’s license and ability to travel

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Excellence orientation
• Ethical behavior
• Building relationships
• Customer responsiveness
• Organizational awareness
• Leading my example (Key for Managers)
• Motivating and developing people (Key for Managers)