Careers at SynergERP (Pty) Ltd

Role Overview

• We are seeking a highly experienced Senior Sage X3 Consultant to lead the design, implementation, customization, and support of Sage X3 ERP solutions across our business. This role requires strong functional and technical expertise, a deep understanding of business processes, and the ability to manage complex Sage X3 projects from end to end.
• This is a hybrid role, offering the flexibility to work remotely with occasional on-site engagements.

Key Responsibilities

• Lead the full lifecycle of Sage X3 implementations, including requirements gathering, design, configuration, testing, training, go-live, and support.
• Analyse complex business processes and identify opportunities for improvement using Sage X3.
• Customize and configure Sage X3 modules to meet business needs (Finance, Distribution, Manufacturing, Mobile ADC, etc.).
• Collaborate with cross-functional teams, including Finance, Operations, Supply Chain, and IT.
• Develop and maintain system documentation, including specifications, test plans, and training materials.
• Provide post-implementation support and troubleshooting for functional and technical issues.
• Manage stakeholder relationships and serve as the subject matter expert (SME) for Sage X3.
• Support integrations between Sage X3 and third-party systems.
• Mentor junior consultants and contribute to internal knowledge sharing and best practices.

Experience & Qualifications

• Bachelor’s degree in Information Systems, Business, Accounting, or a related field.
• Minimum 5+ years of hands-on experience with Sage X3, including at least 2 full-cycle implementations.
• In-depth knowledge of key Sage X3 modules (e.g., Finance, Distribution, Manufacturing, Projects).
• Strong understanding of business processes in finance, supply chain, and/or production.
• Proven experience in Sage X3 configuration and customisation, including workflows, reports, and scripts.
• Technical knowledge of Sage X3 architecture, database structure (SQL), and reporting tools (e.g., Crystal Reports, SEI, Sd & A (ZAP).
• Experience with data migration, testing, and training strategies.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Desired skills

• Sage X3 certification(s).
• Experience with web services, APIs, or Sage X3 integrations is a plus.
• Knowledge of project management methodologies (Agile, PRINCE2, PMBOK) is a plus.
• Exposure to other ERP systems (e.g., SAP, NetSuite) is a plus.
• Previous consultancy experience with an ERP implementation partner.

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Role Overview

• We are seeking a skilled and solutions-driven Senior Sage X3 Developer to design, develop, customize, and maintain Sage X3 ERP solutions that support both internal business operations and client requirements. This role is ideal for an experienced developer with strong technical expertise in Sage X3 development, integrations, reporting, and system optimization.
• The successful candidate will work closely with consultants, clients, and internal stakeholders to deliver scalable, high-quality ERP solutions that improve operational efficiency and support business growth. The role requires strong analytical thinking, technical problem-solving abilities, and the capability to translate business requirements into functional technical solutions.
• This is a hybrid role, offering the flexibility to work remotely with occasional on-site engagements. 

What you will be doing

• Design, develop, and customize Sage X3 solutions to meet business and client requirements, including enhancements, workflows, and module development.
• Develop and maintain integrations between Sage X3 and third-party applications, external systems, and business tools.
• Create and maintain custom reports, dashboards, and data analytics solutions using Sage X3 tools and reporting technologies.
• Collaborate with consultants, business users, and clients to gather technical requirements and translate them into development solutions.
• Perform troubleshooting, debugging, and technical support to ensure optimal system performance and stability.
• Conduct code reviews and provide mentorship and guidance to junior developers where required.
• Follow development and release management processes to ensure quality and consistency across deployments.
• Conduct unit testing, integration testing, and system testing for developed solutions.
• Assist with system upgrades, enhancements, and ongoing optimization initiatives.
• Create and maintain technical documentation, including specifications, test plans, development notes, and user guides.
• Provide technical support and knowledge transfer to consultants, support teams, and end users.
• Participate in solution design discussions and contribute to continuous improvement initiatives.
• Ensure development tasks and project deliverables are completed within agreed timelines and quality standards.
• Build and maintain strong professional relationships with clients and internal stakeholders.

Experience & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Development, or a related field.
• Minimum of 5 years’ experience in Sage X3 development and customization.
• Strong experience with Sage X3 module development, workflows, and system integrations.
• Proficiency in SQL, X3 Scripting, 4GL, GraphQL, C#, Java, PHP, HTML, and other relevant programming languages.
• Experience integrating Sage X3 with third-party tools and applications.
• Strong understanding of ERP system architecture and database management concepts.
• Sage X3 certification (advantageous).
• Exposure to reporting and business intelligence tools is advantageous.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Ability to work collaboratively within a team and independently.
• Excellent organizational and time management skills.
• Excellent communication skills (both written and verbal).
• Ability to multitask, prioritize, and manage deadlines effectively.
• Proactive, self-motivated, and detail oriented.
• Strong troubleshooting and technical support capabilities.
• Ability to assess complex business processes and identify improvement opportunities.
• Ability to translate business requirements into technical solutions.
• Strong documentation and reporting skills.
• Ability to work effectively in fast-paced and client-focused environments.
• Strong attention to detail and commitment to quality standards.
• Ability to build and maintain strong client and stakeholder relationships.
• Willingness to continuously learn new technologies and improve technical knowledge.

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Role Overview

• We are seeking an Associate Sage Intacct Consultant, and you will be responsible for leading a variety of implementations, add-ons, and optimization projects. You will work closely with clients to understand their business needs, design and optimize business processes, develop customized solutions, and integrate third-party applications with existing infrastructure. Your mission will be to successfully deliver and manage Sage Intacct implementation projects within a collaborative team environment, while consistently identifying opportunities to add value and drive business success for our clients.
• This is a hybrid role, offering the flexibility to work remotely with occasional on-site engagements.

What you will be doing
Gap Analysis & Support:

• Assist in analysing clients' business requirements and understanding their operational needs.
• Support the documentation of business requirements and proposed solution approaches.

Implementation & Troubleshooting

• Assist in the implementation of Sage Intacct solutions, including basic system configuration and setup.
• Support troubleshooting of system and implementation-related issues under the guidance of senior consultants.
• Investigate client queries and research appropriate solutions.

Client Engagement & Training:

• Attend client meetings, workshops, and discovery sessions to support senior consulting team members.
• Assist with user training and knowledge transfer to promote effective system adoption.

Post-Go-Live Support:

• Support clients during and after system go-live to ensure a smooth transition and integration of business processes.
• Provide ongoing support by addressing user queries and escalating complex issues where required.

Team Contribution & Professional Development:

• Collaborate effectively within the consulting team to achieve project and business objectives.
• Share knowledge, lessons learned, and best practices with colleagues.
• Continuously develop Sage Intacct product knowledge and consulting capabilities.

Experience & Qualifications
Minimum requirements:

• Bachelor's degree in accounting, Finance, Business, or a related field.
• 1-3 years of ERP consulting experience, with a strong focus on Sage Intacct.
• Experience with other ERP systems (e.g., SAP, NetSuite, Sage X3) is a plus.
• Proven experience supporting end users and delivering ERP solutions.
• Basic understanding of financial processes, including General Ledger, Accounts Payable, and Accounts Receivable.
• Exposure to ERP systems or a strong interest in developing a career within ERP consulting.
• Proficiency in Microsoft Office applications, particularly Microsoft Excel.
• Strong analytical, problem-solving, and communication skills.
• A willingness to learn and grow within a consulting environment.

Advantageous

• Sage Intacct certification(s).
• Ability to translate client business requirements into Sage Intacct solutions.
• Familiarity with financial reporting and dashboard creation in Sage Intacct.
• Previous consulting, support, finance, accounting, or systems implementation experience.
• Completion of, or progress towards, Sage Intacct certifications or similar ERP certifications.