The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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Job Purpose
- To verify, evaluate, interpret, validate, integrate and interrogate all C&E Trader and Bond registration and licensing information or lack thereof, in order to facilitate, coordinate, process and/or implement C&E Trader and Bond registrations & licensing applications in accordance with all legislative requirements.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advanced Certificate (NQF 6) in Business Administration, Public Administration or Business Management AND 3 years’ experience in a Customs & Excise environment
Minimum Functional Requirements
- The Senior Customs and Excise Officer (Licensing Officer) will have proficient knowledge of functional Customs and Excise Procedures and or Products in the field of Client management like Authorised Economic Operator, Registration, Licensing and Accreditation, Risk Management, Customs Compliance or Control and Declarations Processing, or Inspections, Investigation, Enforcement, Proficient Audit, and Excise
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Assess risk factors in deciding how to deal with any given situation to balance the business needs of clients with the need to fairly enforce legislation and policy.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Conduct in-depth interrogation and/or research information to ensure accuracy, correctness, validity and compliance.
- Continuously assess, review and evaluate the potential trade, economic, environmental, fiscal and reputational impact thereof.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Perform proficient Customs and Excise Verification activities and functions in relation to Client Management, Risk Management, customs compliance and control, declaration processing, control, investigation, enforcement, audit, quality assurance, scanner image analysis, excise and specialised units (DDU, Marine Unit and Scanner).
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Recommend the likely tariff classification, valuation and origin of goods.
- Respond appropriately to a decision by affecting the adjustment accurately to ensure legislative and financial correctness.
- Respond appropriately to a decision by communicating with relevant stakeholders, through requesting, instructing or informing around such matters concerning validity or possible non-compliance.
- Use practical and applied knowledge and situational judgement to arrive at decisions.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- People Skills
- Respect
- Trust
Technical competencies
- Customs and Excise Business Knowledge
- Trade Facilitation
- Customs and Excise Risk analysis (Customs EU Framework)
- Customs and Excise Investigations (Customs EU Framework)
- Customs and Excise Procedures (Customs EU Framework)
- Customs and Excise Supervision (Customs EU Framework)
- Data Collection and Analysis
- Decision Making and Problem Solving
- Efficiency Improvement
- Enforcement (Customs EU Framework)
- Functional Policies and Procedures
- Integrated Border Management (Customs EU Framework)
- Origins of goods (Customs EU Framework)
- Prohibitions and Restrictions (Customs EU Framework)
- Reporting
- Risk Identification
- Tarriff and Classification (Customs EU Framework)
- Valuation (Customs EU Framework)
Deadline:22nd July,2026
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Job Purpose
- To provide the technical skills to support the optimal management and operation of all Microsoft and VMware server infrastructure hardware / firmware / operating system / application server software updates and fixes in the various SARS production and non-production environments, whilst maintaining hardware/ operating system / application server software, meeting service levels agreements through a Service Management System.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advanced Certificate (NQF 6) in IT, Information Systems or Similar AND 3-4 years' extensive experience in Technical and Information Systems & competent in Microsoft Windows server technology, VMware technology, Wintel and Server infrastructure, of which 1-2 years is at a knowledge worker level.
OR
- Senior Certificate (NQF 4) with one or more of the below IT Qualification (s) / Certification (s) – Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM, or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification
AND
- 6 years' extensive experience in Technical and Information Systems & competent in Microsoft Windows server technology, VMware technology, Wintel and Server infrastructure, of which 1-2 years is at a knowledge worker level.
Functional Technical Competencies
- Engineering Planning and Design (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
- GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
- Design and deploy new applications and enhancements to existing applications, software, and operating systems and participate in the design of information and operational support systems.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
- Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
- Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
- Draw on own knowledge and experience to diagnose causes and possible effects in to solve emerging problems. Initiate change process and implement changes, provide guidelines and support as a result of the change.
- Ensure system connectivity of all servers, shared software, groupware, and other applications.
- Execute specialist input through investigation and opportunities within the product process including risk concern.
- Integrate servers and their associated software into enterprise systems/solutions.
- Liaise with stakeholders for problem resolution.
- Maintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
- including issues like security, backup, and redundancy strategies.
- Manage the Regional Data Centres.
- Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
- Participates in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
- Perform hardware and software assessments; assist in security audits and new business investigations.
- Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
- Performing installation, maintenance and support of system software/hardware and user support.
- Plan for value-added process improvements initiatives for current systems to be more effective and efficient and services to deliver on operational strategy and objectives.
- Proactively ensure the highest levels of systems and infrastructure availability whilst monitoring and perform test application performance for potential bottlenecks identify possible solutions.
- Responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
- Responsible for the situational interpretation and judgement of work outputs and queries in area of specialisation.
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks to ensure compatibility and interoperability of in-house computing systems.
- Analyse, prepare and deliver system performance statistics and reports.
- Recommend and create system design models, specifications diagrams and charts to provide direction to system programmer and development teams.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Business IT Systems
- Business Knowledge
- Customer Relationship Management
- Data Collection and Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Infrastructure/Platforms
- IT Knowledge
- IT Project Management
- Knowledge of IT Governance and Business
- Planning and Organising
- Problem Analysis and Judgement
- Reporting
- Service Delivery
- System Thinking
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Job Purpose
- To provide support and input in the management of Legal delivery within the Centralised Litigation function which has a national footprint with respect to revenue litigation matters.
Education and Experience
- Bachelor of Law (NQF7) AND 8-10 years' experience in a litigation environment, including 3-4 years’ experience in managing legal staff
Minimum Qualification & Experience Required
- Bachelor of Law (NQF7)
- 8-10 years' experience in a litigation environment
- 3-4 years’ experience in managing legal staff
Minimum Functional Requirements
- Prior experience working with tax
- Strong litigation experience
- Management of complex litigation projects
Job Outputs:
- Successfully managing litigation staff
- Successfully prosecuting your own litigation caseload
Process
- Act as the driver for the implementation within the context of business unit excellence and performance improvement.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
- Implement strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Oversee the efficient utilisation of Private counsel for appeals and urgent interdicts, review or declaratory order applications in the High Court.
- Oversee a group of litigators and their litigation case loads.
- Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
- Proactively identify interconnected problems, determine its impact and use to develop best fi t alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan and progress on short-term initiatives and use to realign tactical plan and objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
Governance
- Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
People
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Behavioural competencies
- Honesty & Integrity
- Functional Policies and Procedures
- Court Processes and Procedures
- Fairness & Transparency
- Accountability
- Business Acumen
- Decisiveness
- Effective Business Communication
- Legal Advisory and Interpretation
- Legal Compliance
- Planning, Management and Measurement
- Problem Analysis and Judgement
- Ability to translate Strategy into Execution
- Values and Manage Diversity
Technical competencies
- Managerial budgeting
- Tax Knowledge
- Legal Advisory and Interpretation
- Legal knowledge and knowledge of ethics
- Legal compliance
- Planning, management and measurement
- Respect & Trust
- Business Acumen
- Court processes and procedures
- Stewardship and service orientation
Deadline:22nd July,2026
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Job Purpose
- To manage the inception and implementation of transformational data driven software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and governance processes.
- Provide coaching, guidance and oversight support to junior project managers and fulfil a line management function when required.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) BCom Informatics/Information Technology or Computer Science Degree, or a Computer Science & Information Technology AND 8-10 years' experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
ALTERNATIVE #
- Senior Certificate (NQF 4) AND 15 years experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
Job Outputs:
Process
- Oversee/manage the project prioritisation process by ensuring all aspects of approved business cases are transferred into in an integrated project delivery plan for practical implementation. This delivery approach will consist of managing integrated scope elements, finances to that comply with established policy and governance standards, as well as managing resource requirements to cater for the achievements of deliverables in a proactive agile manner within stipulated time constraints.
- Review and refine scope packages of work and mitigate associated delivery risks. Develop estimate based high level plans, project charters and other initiation documents required to continue with detailed project planning.
- Oversee and guide development of project plans, schedules, and other project management governance documents. Ensure the relevant resource capability and capacity is available for project delivery. Engage stakeholders and ensure there is an appreciation of the initial baseline plan and changes in plans resulting from change requests. Ensure the project planning base is sound for execution.
- Engage stakeholders and ensure there is an appreciation of the initial baseline scope and plan and facilitate decisions amongst senior steering committee member.
- Ensure the project change management approach and plan is sound and practical for execution in the operational SARS environment.
- Evaluate project performance and implement corrective measures to ensure delivery remains on track. Consolidate progress from various teams.
- Schedule regular meetings and adhoc workstream engagements meant to track and report on project delivery performance.
- Ensure the necessary project information is made available for management tracking and status reporting. Accountable for managing and delivering project in scope, on time, within budget and as per last approved baseline.
- Ensure all relevant project documents are signed-off. Manage the integrated delivery across all business/Data Environment/IT systems targeted for a project/release to ensure project delivery) remain sound and meet performance requirements.
- Identify and manage project risks and issues, develop, and execute resolutions / mitigation / contingency plans. Manage the critical path and ensure issues are mitigated to avoid downstream delivery shifts and on exception escalate unresolved issues to the respective senior manager. Ensure the relevant tracking tools are updated and provide an accurate status of the project.
- Manage scope, cost, time, changes, suppliers and contracted delivery. Ensure alignment between contracts, commitments and delivery. Capture lessons learned and ensure repeats are not experienced.
- Ensure alignment between software development partner commitments, and delivery obligations. Capture lessons learned and ensured repeats are not experienced.
- Ensure all controls (ERAIDW, cost centres) issues, risks and cost centres are adhered to, and closeout reports are documented appropriately and sign-off facilitated. Where required, ensure that project cost centres are appropriately closed, with the inclusion of returning unspent / non-committed funds to the central capital budget pool(s).
- Possess expert levels and insights of Programme Management, Strategic Change, IT/Data Management, and Organisational Change Management knowledge. Can engage at all levels to ensure projects are delivered under defined governance and controls.
- Correctly apply policies, practices, EPMO minimum standards, procedures, and legislation in the delivery of work outputs with the inclusion of cost management applicable to the project environment.
- Provide oversight for the procurement delivery process and for the on-boarding of suppliers. Manage project costs, commitments and payments. Engage contracted suppliers to conclude work orders and facilitate sign-off. Ensure cost commitments are aligned to project delivery.
- Form and foster relationships with clients, project management team, as well as internal and external stakeholders to promote integrated project delivery. Define stakeholder roles and responsibilities and clearly communicate expectations and progress.
- Through the respective line functions, manage and develop teams to operate at their full capability to deliver on project and EPMO objectives in an agile manner.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
- Recommend changes to optimise data, processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy and associated decisions and critical success factors that impact stakeholders.
- Function as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan and progress while realigning tactical plans and objectives appropriately.
Governance
- Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
- Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
Finance
- Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
- Implement and monitor financial controls, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Behavioural competencies
- Interpersonal skills
- Supervisory Skills
- Trust
- Respect
- Problem Solving and Analysis Skills
- Application of Fairness and Transparency
- Accountability
- Honesty and Integrity
- Conceptual Thinking
- Championing the Mandate
- Ability to persuade and Influencing Others
- Ability to Mobilise Teams
- Driving for Excellence
- Leveraging Diversity
- Confidence
- Ability to Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Programme and Project Management
- Managerial Budgeting
- Effective Business Communication
- Problem Analysis and Judgement
- Planning, Management and Measurement
- Decisiveness
- Business Acumen
- Written Communication
- Verbal Communication
- Project Administration Skills
- Project Financial Control and Reporting
- Conflict Resolution
- Practice and process facilitation skills
Deadline:22nd July,2026
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Job Purpose
- To assist and coordinate risk mitigation activities to achieve business objectives. To conduct and analyse the tax compliance behaviour, across multiple tax types, with the view to informing the recommendation for In-depth integrated cases, of high complexity, for Enforcement interventions, during the detailed Risk Profiling stage of the Case Selection process.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) in Taxation/Finance/Accounting/Auditing and, or a related qualification AND 5 -7 years’ experience in a Tax & Auditing environment, of which 2 - 3 years at a knowledge worker level.
Alternative #
- Senior Certificate (NQF 4) AND 10 years related experience within a Tax & Auditing environment, of which 2 - 3 years at a knowledge worker level.
Minimum Functional Requirements
- Auditing: 5-7 years' experience in an Accounting/Auditing/Taxation or similar environment.
- Ability to identify, analyse, and interpret non-compliance across multiple tax types.
- Skilled in profiling high-complex cases for enforcement and identifying tax evasion schemes
- Application of a structured, enterprise wide, risk-based approach for the identification, collection, analysis and interpretation of relevant internal and external information with the objective of effectively and efficiently reaching valuable conclusions and risk assessment outcomes to support specific tax risks.
Process
Job Outputs:
- Execute specialist input through investigation & opportunities within the product process including risk concerns.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Identify tax evasion schemes and potential risk and recommend appropriate interventions.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Plan and organise own work tasks within area of work
- Identify, analyse and interpret non-compliance in order to profile high complex full scope cases for Enforcement.
- Profiling of relevant identified parties to detect non-compliance and related risks.
- Identify and assess the level of non-compliance across all/multiple tax types.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
- Detailed risk profiling of In-depth integrated complex cases through data gathering analysis and interpretation in order to refer potential high-risk cases to Specialised Audit.
- Review of Application for International Transfer of funds and Emigration applications above R 10 million and make recommendations.
- Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
- Perform all administrative actions related to the area of accountability in line with relevant policies, processes, legislation and work instructions.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Business Knowledge
- Data Collection and Analysis
- Efficiency Improvement
- Functional Policies and Procedures
- Reporting
- Risk Identification
- Risk Analysis
- Risk Knowledge
- Problem Analysis and Judgement
Deadline:23rd July,2026
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Job Purpose
- SARS seeks to appoint the Officer-Regional Physical Security who is capable to co-ordinate the protection of people, assets, and facilities. Furthermore, to supervise deployed security personnel, monitor the compliance with the security Service Level Agreement and timeously escalate non-compliance incidents to management. Resolve security challenges at allocated sites, escalate unresolved issues and report all security incidents that have taken place within the area of responsibility . Monitor all actions and events and take appropriate actions or escalate to higher management level whenever so required.
- Conduct operational security risk assessments and ensure that security risk mitigation measures are implemented to improve security. Coordinate the work of the outsourced security service providers to ensure adherence to the provisions of the PFMA and SARS Policies and SOP. Monitor compliance policies and procedures and record all interventions made and ensure searches are conducted in line with procedures and legislation. Contribute to the development & improvement of area allocated specific standards, procedures and processes to ensure continued quality and service improvement. Ensure systems are operational and utilised optimally, report faults and ensure they are attended to and escalate where systems are not maintained.
Education and Experience
Minimum Qualification & Experience Required
- Higher Certificate Security Management or Security Risk Management (NQF 5) AND 3 years' security or risk management experience, with a valid driver’s license.
Minimum Functional Requirements
- Senior Certificate (NQF 4) AND 4 years security or security risk management experience, with a valid driver’s license.
Job Outputs:
Process
- Conduct compliance audit and ensure that non-compliance with the SLA is escalated and dealt with timeously.
- Conduct security risk assessments and ensure that risk mitigation measures are implemented to improve security.
- Coordinate the work of the outsourced security service providers to ensure adherence to the provisions of the PFMA.
- Ensure systems are operational and utilised optimally, report faults and ensure they are attended to and escalate where systems are not maintained.
- Monitor compliance policies and procedures and record all interventions made and ensure searches are conducted in line with procedures and legislation.
- Report on all security incidents that have taken place within area of accountability.
- Resolve security challenges on sites in area of accountability and escalate unresolved issues.
- Monitor all actions and events and act or escalate to higher level when required.
Governance
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
People
- Coordinate the implementation of process improvements within a team environment.
- Maintain professional interaction and always ensure ethical dealings with clients by constantly building customer relationships.
- Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.
Behavioural Competencies
- Accountability
- Fairness and Transparency
- People Skills
- Building Sustainability
- Organizational Awareness
- Analytical Thinking
- Attention to Detail
- Honest and Integrity
- Conceptual Ability
- Respect
- Trust
- Confidential
Technical Competencies
- Risk Awareness
- Planning and Organising
- Compliance Inspection
- Functional Policies and Procedures
Deadline:23rd July,2026
go to method of application »
Job Purpose
- To assist and coordinate risk mitigation activities to achieve business objectives. To conduct and analyse the tax compliance behaviour, across multiple tax types, with the view to informing the recommendation for In-depth integrated cases, of high complexity, for Enforcement interventions, during the detailed Risk Profiling stage of the Case Selection process.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma (NQF 7) in Taxation/Finance/Accounting/Auditing and, or a related qualification AND 5 -7 years’ experience in a Tax & Auditing environment, of which 2 - 3 years at a knowledge worker level.
Alternative #
- Senior Certificate (NQF 4) AND 10 years related experience within a Tax & Auditing environment, of which 2 - 3 years at a knowledge worker level.
Minimum Functional Requirements
- Auditing: 5-7 years' experience in an Accounting/Auditing/Taxation or similar environment.
- Ability to identify, analyse, and interpret non-compliance across multiple tax types.
- Skilled in profiling high-complex cases for enforcement and identifying tax evasion schemes
- Application of a structured, enterprise wide, risk-based approach for the identification, collection, analysis and interpretation of relevant internal and external information with the objective of effectively and efficiently reaching valuable conclusions and risk assessment outcomes to support specific tax risks.
Process
Job Outputs:
- Execute specialist input through investigation & opportunities within the product process including risk concerns.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Identify tax evasion schemes and potential risk and recommend appropriate interventions.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Plan and organise own work tasks within area of work
- Identify, analyse and interpret non-compliance in order to profile high complex full scope cases for Enforcement.
- Profiling of relevant identified parties to detect non-compliance and related risks.
- Identify and assess the level of non-compliance across all/multiple tax types.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
- Detailed risk profiling of In-depth integrated complex cases through data gathering analysis and interpretation in order to refer potential high-risk cases to Specialised Audit.
- Review of Application for International Transfer of funds and Emigration applications above R 10 million and make recommendations.
- Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
- Perform all administrative actions related to the area of accountability in line with relevant policies, processes, legislation and work instructions.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural Competencies
- Accountability
- Analytical thinking
- Attention to detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical Competencies
- Business Knowledge
- Data Collection and Analysis
- Efficiency Improvement
- Functional Policies and Procedures
- Reporting
- Risk Identification
- Risk Analysis
- Risk Knowledge
Deadline:24th July,2026
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Job Purpose
- To formulate a LBI Sector for Financial services tactical strategy and associated delivery plans related to multiple practice areas by ensuring the effective and efficient yield of revenue and compliance to close the tax gap in the sector and maintain the level of compliance, to ensure practice integration and operational implementation through the achievement of enforcement objectives.
- Tactical business strategy and business experience in the financial services sector and industry in either Banking, Insurance, Investment & Asset Management, Capital Markets & Securities, Financial Advisory & Intermediary Services, FinTech (Financial Technology)
Education and Experience
Minimum Qualification & Experience Required
- B. Comm (Hons): Taxation, Commerce or Law and 10-12 years' experience in a managing and leading multi disciplined teams, servicing and engaging corporate and multinational tax entities in the financial services sector, managing operations and managing top line growth, of which 3-4 years at management level.
Job Outputs:
Process
- Provide direction for the preparation of risk assessments and audits.
- Analyse and unpack the revenue strategy to enable the LBI to match environmental revenue potential with internal deployment of resources, in order to ensure that business revenue objectives and plans are maximised.
- Develop detailed revenue plans for the sector to identify what and when revenue can be anticipated.
- Build a high-performance sector that delivers a professional, one stop service in terms of customer satisfaction and revenue collection.
- Lead the team to make a meaningful contribution to increase the level of compliance.
- Manage LBI Sector to ensure maximum results.
- Manage interface with internal and external stakeholders.
- Provide direction, guidance, technical support, mentoring and training to subordinates.
- Ensure alignment to the new mode of operations within the Sector and LBI.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
- Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
- Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives and use to realign tactical plan and objectives appropriately.
Governance
- Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
- Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
- Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Service Delivery Innovation
- Accountability
- Ability to translate Strategy into Execution
- Stewardship & Service Orientation
- Concern for Impact of own behavior on others
- Nurtures Future Talent
- Strong Results Orientation
- Fairness and Transparency
- Honesty and Integrity
- Values and Manages
- Diversity
- Inspires others to Positive Action
- Develops Teams & Nurtures Interdependency (breaks down silo tendencies)
- Respect
- Trust
- Analytical Thinking
Technical competencies
- Business Acumen
- Coaching and Mentoring
- Effective Business Communication
- Financial Accounting
- Functional Policies and Procedures
- Industry Sector Expertise
- Managerial Budgeting
- Planning, Management and Measurement
- Problem Analysis and Judgement
- Risk and Compliance
- Strategic Planning
- Tax Knowledge
- Tax Compliance Auditing
Deadline:31st July,2026
Method of Application
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