Job Vacancies at Absa Group Limited (Absa)

Job Summary

• Short term Insurance Claims Payments environment, minimum 2 years Claims Payment experience, handle calculations/ re-bates on invoices. Motor and Non-Motor claims. Ability to handle pressure. Process a high volume of payments daily. Team environment and good communication skills (high email volumes) Attention to detail very essential

Job Description

• Short term Insurance Claims Payments environment, minimum 2 years Claims Payment experience, handle calculations/ re-bates on invoices.  Motor and Non-Motor claims.  Ability to handle pressure. Process a high volume of payments daily. Team environment and good communication skills (high email volumes) Attention to detail very essential 
• Administrative and operations support and advice: Provide specialist administrative and operations support and advice against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To manage the Project Office. Ensure adherence to all project management processes and tools. Weekly monitoring of reports and managing exceptions with project stakeholders. Produce relevant dashboards and packs for governance forms such as Exco and Change Councils. Support project managers in complying with processes and standards. Must have experience in working in or managing a project office and relevant project management qualification. Minimum 5 years experience.

Job Description

• To manage the Project Office.  Ensure adherence to all project management processes and tools.  Weekly monitoring of reports and managing exceptions with project stakeholders.  Produce relevant dashboards and packs for governance forms such as Exco and Change Councils.  Support project managers in complying with processes and standards.  Must have experience in working in or managing a project office and relevant project management qualification.  Minimum 5 years experience. Proficient in Microsoft Office, advanced PowerPoint, Excel and Word.
• Project Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet | Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Ensure that timelines are met: Manage team in such a way that deadlines are met | Stakeholder management: Ensure that stakeholders are identified and engaged.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. credit risk management methodology, practice, governance and delivery objectives.

Job Description

• Risk Management: Providing Subject Matter Expertise to Risk types | Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders | Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues | People Management: Develop a high performing Team | Risk and Control: Adherence to Policies, Procedures and Regulations

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for Premium Business clients

Job Description

• Analysis and Research:  - Conducts analysis and research in areas of specialisation/expertise, leveraging a variety of applicable information's sources; - Analyses information, generates and publishes written reports summarising findings and prepares recommendations within area of expertise; - Quality assures analysis and recommendations | Stakeholder Management::  - Establish relationships with key internal and external stakeholders to source information and make recommendations to; - Build relationships with stakeholders spanning the enterprise in order to collaborate and share findings and recommendations. | Control:  : Accountable for complying with all risk management, regulatory and  compliance frameworks within area of accountability; Where applicable ensures that colleagues managed are aware of and comply with all compliance requirements.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

To establish and lead the Insurance Customer Value Management (CVM) function for ARO RBB. Work with the Strategic Business Units (SBU), ensuring that leading-edge predictive risk and marketing techniques are established and deployed by the business to provide sustained competitive advantage.

Job Description

Accountability: Responsible for Insurance product and insurance partners governance support for ARO (50%)

• Ensure that ARO Insurance product and insurance partners strategy aligns with the overall CVM objectives and is in line with the overall ARO RBB Strategic direction
• Provide an independent support function to ensure that insurance business plans for countries are  appropriate and on track to deliver against expectations
• Contribute (strategically) to building the vision and developing successful practices for Bancassurance in  RBB and the wider ARO Insurance team.
• Support the delivery of the Profit & Loss (P&L) objectives for the SBU as defined in the Medium Term Plans (MTP).
• Develop awareness, constantly through education and consultation with relevant stakeholders
• Development and implementation of various ARO Insurance related scorecards

Accountability: Value creation through stakeholder engagement and management 30%

• Coordinate and communicate  Insurance activities with the appropriate segment senior leadership and the risk function/team.
• Participate within the senior leadership team of the segment and the ARO RBB function, Communication to senior management with a focus on developing the understanding of the analytics based methodology used by CVM
• Deliver incremental annual benefits for the ARO through increased value adding activities that support the distribution of Insurance across the markets.
• To increase the market share through effective alternative channels and support proactive acquisition of new clients

Accountability: Coordination of Management Information (MI) 20%

• Co-ordinate and develop MI required for key committees within the ARO RBB
• Provide business intelligence and identify challenges relating to Insurance penetration, cross sell ratios and Non Interest revenue targets.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana, Kenya. Please contact Reward for details.

Job Description

• Providing customer service and support: Answer inbound calls and respond to written queries timeously. Managing all queries through to resolution ensuring that first call resolution is adhered to at all times. Resolve all complaints within agreed service level timeframes | Strict adherence to risk and compliance: Authenticate existing and third party customers and meet security measures, also in accordance to the National Credit Act. Strictly adhere to all risk and governance policies and procedures | Self-development: Owning and being proactive about own training and development

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)