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Motus is South Africa’s leading automotive group, employing over 16 700 people globally.
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Specific Role Responsibilities
- Ensuring that the Branch maximizes gross profit and ensures unit sales, Rand sales and 2nd gross targets are met.
- Working closely with the F&I Manager to ensure that all financial and insurance requirements are adhered to.
- Stock and Asset Management - ensuring that stock and cash is managed accordingly.
- Oversee day-to-day operations of the branch, including sales, customer service, inventory management, and financial performance
- Lead and manage the branch team, ensuring all staff are motivated, trained, and achieving their targets
- Ensure high levels of customer satisfaction by maintaining excellent service standards and resolving escalated customer issues
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Communicating all procedural requirements to branch staff and ensuring implementation thereof.
- Ensuring that required reports are submitted timeously.
- Meeting with all staff at least once a month to discuss month end results, local marketing activities, business opportunities, weaknesses and ways to counter them.
- Ensuring that all F&I administrative functions and compliance are efficiently carried out by branch staff.
- Ensuring that all branch staff are trained on internal courses as well as on the job training to maximise efficiency and productivity.
- Carrying out performance appraisals as required.
Qualifications and Experience
Minimum Experience:
- 3 years experience in a managerial role within the automotive industry, preferably in a used car dealership setting
Minimum Qualification:
- Grade 12
- NCA qualification
Minimum Requirements:
- A valid Driver’s License
- Willingness to work flexible hours, including weekends and holidays as required
- Computer literate
- An understanding of the compliance governing the retail industry would be an advantage
- Knowledge of the area’s most spoken languages an advantage.
- An understanding of Auto Pedigree products and services.
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Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- NCA accreditation - an advantage
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow the existing customer base.
- Manage customer expectations to ensure effective delivery of service.
- Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
- Identify and venture into new revenue streams.
- Ensure customer’s escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales.
- A strong understanding of industry and market trends and customer behaviour.
- Evaluate vehicles correctly.
Qualifications and Experience
- Minimum Grade 12.
- 3 years sales executive experience.
- A Code 8 Driver's Licence is vital.
- Computer literacy
- Proven track record of meeting regular monthly targets.
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
- Adhere to standard operating procedures (SOPs) within the area of accountability, in line with dealer standards.
- Adhere to the standard operating procedures and guidelines within the area of accountability.
- Contribute to the development of standard operating procedures and guidelines within the area of accountability.
- Ensure that occupational health & safety standards are adhered to by all delegates during practical training.
- Ensure that the training facility is properly maintained, training equipment are in working order and kept safe.
- Escalate unresolved issues to management and process owners.
- Facilitate assessments (writing and practical) according to predetermined lesson frameworks to ensure assessments of learners by conducting pre and post learning interventions.
- Facilitate learning according to predetermined lesson frameworks and engage learners in an interactive learning methodology to enhance learning capabilities.
- Identify and develop solutions to improve operational service and quality and escalate unresolved issues to management and process owners. (Where applicable)
- Identify and develop training solutions to improve operational service and quality.
- Identify training and development requirements and ensure relevant training materials are updated accordingly.
- Interact with training specialists, line managers and business stakeholders, to effectively identify optimal learning solutions, content and platforms.
- Invigilate assessments, prepare reports of test results and forward the outcomes to the relevant stakeholders for further actioning.
- Manage operational risk and risk mitigation initiatives.
- Oversee the upkeep and order of the operational enviroment and the control of the facilities, tools, vehicles and equipment to ensure service delivery.
- Prepare training delivery reports to keep record of training initiatives and results.
- Provide support to manager and ensure availability of refreshments to trainees.
- Report on transactional and process activities to enable timely and effective decision making.
- Update relevant information and complete all learner administration activities to ensure compliance to requirements, processes/procedures and systems e.g. DDMS, LMS and any other training related systems.
- Stays abreast of new developments, methods and techniques in the training field and Implementing new training material to drive futuristic concepts.
- Remains current on hazardous material regulations and communicates this information to employees.
- Develop and implements training manuals, reference library, testing and evaluation procedures, multimedia visual aids and other educational material.
- Maintains training records and documents within the shared folder/provided system, for 5 years.
- Coordinates established training courses with technical and professional courses offered by local colleges, technical/vocational schools, manufacturers, and trade associations.
- Manage training delivery as per the training calendar, carryout assessment & follow up.
- Assess the trainees knowledge & identify skill gaps & prepare skill mapping, ensuring that current KPI targets are met/retained.
- Support training manager with relevant monthly reporting for submission to senior management.
- Devise initiatives and corrective actions to improve the quality of training delivered.
- Assist with planning and deliver a monitoring system to validate the training programmes in order to achieve Mersita accreditation.
- Play supportive role in achieving MAN days target on an annual bases.
- Play supportive role to training manager in achieving all business plan training targets on an annual bases.
Qualifications and Experience
- 3 - 5 years' experience in a similar environment
- Complies with relevant Human Capital legislation, regulatory requirements, and professional standards.
- Carries out human capital practices, processes and transactions in accordance with legal, regulatory requirements and
- Displays a clear understanding of the processes and procedures involved in legal compliance in a human capital
- Demonstrates insight into the regulatory parameters that apply to human capital policy and practice. Is aware of industry standards and professional codes that impact on human capital policies and practices and the implications for non-compliance.
- Understands the issues relating to professional, industry and legal compliance. In the case of team leaders and/or managers, discusses issues of compliance with the human capital team.
- Develops good practice guidelines in regard to compliance with legal, industry and professional standards.
- Regularly monitors and responds to incidences of non-compliance
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Requirements Of Key Duties And Responsibilities
- Repair and service vehicles according to specific or franchise specifications
- Establish parts required for service or repairs to be performed and ensure the correct parts are ordered
- Report to Foreman / Service Advisor promptly on any additional work required
- Obtain authorisation prior to carrying out additional work
- Obtain technical information from Foreman / Master Technician on problem jobs
- Adhere to Motus workshop policies and procedures
- Ensure that all old parts are placed in a plastic bag in the boot of the vehicle, except in the case of warranty work where old parts must be returned to the Warranty Clerk
- Ensure that all oils and consumables used are recorded on the job card
- Ensure that worked hours are clocked correctly
- Ensure that the vehicle is kept as clean as possible and that all seat and fender covers are clean
- Do not leave keys in an unattended vehicle
- Ensure that work bay is kept safe, clean and tidy
- Report any faulty / broken equipment to the Foreman / Workshop Manager
- Ensure that special tools and equipment are used according to safety regulations and specifications
- Ensure that hand tools set conforms to Motus standard
- Accept responsibility for apprentice and impart as much technical knowledge to him as possible through explanation, practice and the monitoring of work, including rectifying faults
- Reasonable requests by Management outside your job description will be performed from time to time
Qualifications and Experience
- Qualified petrol/diesel Technician.
go to method of application »
Specific Role Responsibilities
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow the existing customer base.
- Manage customer expectations to ensure effective delivery of service.
- Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
- Identify and venture into new revenue streams.
- Ensure customer’s escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales.
- A strong understanding of industry and market trends and customer behaviour.
- Evaluate vehicles correctly.
Qualifications and Experience
- Minimum Grade 12.
- 3 years sales executive experience.
- A Code 8 Driver's Licence is vital.
- Computer literacy
- Proven track record of meeting regular monthly targets.
go to method of application »
Specific Role Responsibilities
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Qualifications and Experience
- Grade 12/ Matric
- Valid Code 8 driver’s license
- 2 years of customer service and sales experience with a proven sales track record - desirable.
- Relevant industry experience – desirable.
- An understanding of Auto Pedigree’s products and services – desirable.
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
go to method of application »
Specific Role Responsibilities
Processes and governance
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customers and follow-up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance
- Execute work activities effectively and efficiently in order to prevent financial loss
Qualifications and Experience
- Matric certificate
- 3-5 years’ working experience in a similar environment.
- A valid South African driver’s license
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Specific Role Responsibilities
- Promotes, sells & secures vehicle orders from existing and prospective customers through a relationship-based approach.
- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
- Introduce, with presentations, Kia Corporate Fleet to at least x15 new corporate clients per month and register on the Kia Corporate Fleet website– own initiation.
- Develops clear and effective written proposals/quotations for current and prospective customers.
- Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Research sources for developing prospective customers and for information to determine their potential.
- Arranges vehicle evaluations at fleet owners, ensuring that vehicles on test are always in pristine condition.
- Facilitate corporate fleet sales.
- Ensure favourable relationships between Kia Corporate Fleet and the dealer network.
- Ensure all daily interactions are recorded on CMS / Kia fleet.
- Makes telephone calls, online and in-person visits with presentations to existing and prospective customers.
- Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
- Identifies advantages and compares Kia’s Corporate Fleet products/services.
- Participates in trade shows, corporate events and conventions.
- Plans and organises personal sales strategy by maximizing the Return on Time Investment for the allocated area.
- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Analyses the territory/market’s potential and determines the value of existing and prospective customers value to the KIA Fleet department.
- Coordinates sales efforts with marketing, sales management, finance, distribution and aftersales.
- Expedites the resolution of customer problems and complaints.
- Carry out additional reasonable duties from time to time at the discretion of management.
Managerial
- Business and Operations Management
- Conflict Management
- Functional Policies and Procedures
- Governance, Ethics and Values
- Customer Service
- Apply selling techniques.
- Operations Risk Management
- Planning, monitoring, evaluation and reporting
- Problem Solving and Analysis
- Trust & integrity
Qualifications and Experience
- Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing, preferably.
- Over 3 years Fleet Sales experience in the motor industry.
- Managerial experience is advantageous.
- Valid South African drivers license
go to method of application »
Specific Role Responsibilities
- Develop the business to reach set sales targets for the month.
- Drive specific strategies to retain and grow the existing customer base.
- Manage customer expectations to ensure effective delivery of service.
- Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
- Identify and venture into new revenue streams.
- Ensure customer’s escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales.
- A strong understanding of industry and market trends and customer behaviour.
- Evaluate vehicles correctly.
Qualifications and Experience
- Minimum Grade 12.
- 3 years sales executive experience.
- A Code 8 Driver's Licence is vital.
- Computer literacy
- Proven track record of meeting regular monthly targets.
go to method of application »
The responsibilities of a Sales Executive include the following tasks:
- Greet customers arriving at the dealership
- Showcase the dealership’s vehicles and explain their features and warranties to customers
- Answer customer questions about cars, and the purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate car prices and trade-in values for customers’ vehicles
- Coordinate with the finance department to determine each customer’s financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles
Qualifications and Experience
Minimum Qualifications and Experience needed:
- Matric
- Previous Renault Experience advantageous
go to method of application »
The responsibilities of a Sales Executive include the following tasks:
- Greet customers arriving at the dealership
- Showcase the dealership’s vehicles and explain their features and warranties to customers
- Answer customer questions about cars, and the purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate car prices and trade-in values for customers’ vehicles
- Coordinate with the finance department to determine each customer’s financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles
Qualifications and Experience
Minimum Qualifications and Experience needed:
- Matric
- Previous premium brand vehicle sales experience preferred
- Previous Internet Sales Experience, advantageous
Method of Application
Use the link(s) below to apply on company website.
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