Current Jobs at Ares Holdings

Responsibilities:

Sales

• Maximise Sales by driving conversion
• Set & communicate daily sales targets to everyone on the team including casuals. Report actual v target results three times during each day to all staff.
• Focus the team on cross & up selling
• Create relationships with podiatrists, running clubs & gyms in the area to generate sales
• Grow Rewards program data base
• Ensure all customer orders are accurately processed with one working day
• Achieve gross margin targets

Team Management

• Build a team environment through daily team meetings. Allocate tasks.
• Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with Crocs standards
• Drive conversion through traffic analysis & rostering
• Master feedback process & provide monthly feedback to all team members
• Develop the team through regular Tech, Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Follow up with all customers queries or requests within 24 hours always
• Execute the months Mystery Shopping action items
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Complete weekly time sheets, & coordinate lunch breaks
• Ensure all staff wear lanyards & the correct uniform/tech apparel

Inventory

• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Execute mark downs as directed
• Run daily negative stock report and request relevant adjustments
• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained with the top ten sellers at the front, & all product stored by line of business, gender & category to expedite floor replenishment
• Run & action the daily inventory reports
• Review the store sell through report. Remerchandise or adjust replenishment levels as required
• Quarterly stock takes: This includes the planning of stock take and making sure all preparation is completed, signed off and filed.
• Make sure all necessary paperwork for stock take is printed off, filed and sent through to the Regional Brand Manager.
• Review the stock status and pending transfers report that gets sent out weekly. Follow up that appropriate investigation are getting done.
• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system

Operations

• Ensure VM and windows comply with Birkenstock standards
• Ensure the store is clean, no lights are out, change rooms are clear of product & that the music is appropriate
• Open and close the store
• Reconcile cash to end of day tender report & complete & sign the end of day banking book
• Bank takings
• Complete month end Stock Receipt report
• Complete month end Sales report
• Proactively manage controllable store expenses; discounts given, petty cash, stationery, phone, cleaning etc.
• Ensure compliance with the operational health and safety policy

Month End

• Prepare month end reports
• Complete Return to Supplier report
• Prepare sales report with budget variance explanations.
• Grade 12 or Equivalent
• 2 years’ experience in a similar capacity
• Willing to work shifts
• Valid Drivers’ Licence
• Own Vehicle advantageous

Competencies Required:

• Working experience within the retail
• Proven sales ability
• Customer service
• Excellent negotiation and communication skills
• Highly organized and deadline driven
• High attention to detail
• Adaptable
• Effective team management

go to method of application »

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
• Close the sale & secure add on sales.
• Invite your customer to back & turn them into Birkenstock fans.
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel and accessories from the storeroom daily.
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
• Ensure stock entries in the POS systems are accurate.
• Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility.
• Ensure you are allocated a buddy initially & that you learn from them.
• You must attend quarterly training sessions & complete the assessments.
• Ensure you receive monthly feedback from your manager.
• Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
• These are essential as they will determine your eligible for promotions.

Merchandising

• Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
• Ensure sizes are replenished.
• Assist the team to change the windows/ Mannequins fortnightly.
• Ensure POS materials are stored in the area to avoid damage.
• Grade 12 or Equivalent
• Min. 6 months customers services experience
• Birkenstock knowledge advantageous
• Able to work flexible shifts.

go to method of application »

Responsibilities:

Sales

• Maximise Sales by driving conversion
• Set & communicate daily sales targets to everyone on the team including casuals. Report actual v target results three times during each day to all staff.
• Focus the team on cross & up selling
• Create relationships with podiatrists, running clubs & gyms in the area to generate sales
• Grow Rewards program data base
• Ensure all customer orders are accurately processed with one working day
• Achieve gross margin targets

Team Management

• Build a team environment through daily team meetings. Allocate tasks.
• Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with Crocs standards
• Drive conversion through traffic analysis & rostering
• Master feedback process & provide monthly feedback to all team members
• Develop the team through regular Tech, Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Follow up with all customers queries or requests within 24 hours always
• Execute the months Mystery Shopping action items
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Complete weekly time sheets, & coordinate lunch breaks
• Ensure all staff wear lanyards & the correct uniform/tech apparel

Inventory

• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Execute mark downs as directed
• Run daily negative stock report and request relevant adjustments
• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained with the top ten sellers at the front, & all product stored by line of business, gender & category to expedite floor replenishment
• Run & action the daily inventory reports
• Review the store sell through report. Remerchandise or adjust replenishment levels as required
• Quarterly stock takes: This includes the planning of stock take and making sure all preparation is completed, signed off and filed.
• Make sure all necessary paperwork for stock take is printed off, filed and sent through to the Regional Brand Manager.
• Review the stock status and pending transfers report that gets sent out weekly. Follow up that appropriate investigation are getting done.
• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system

Operations

• Ensure VM and windows comply with Birkenstock standards
• Ensure the store is clean, no lights are out, change rooms are clear of product & that the music is appropriate
• Open and close the store
• Reconcile cash to end of day tender report & complete & sign the end of day banking book
• Bank takings
• Complete month end Stock Receipt report
• Complete month end Sales report
• Proactively manage controllable store expenses; discounts given, petty cash, stationery, phone, cleaning etc.
• Ensure compliance with the operational health and safety policy

Month End

• Prepare month end reports
• Complete Return to Supplier report
• Prepare sales report with budget variance explanations.
• Grade 12 or Equivalent
• 2 years’ experience in a similar capacity
• Willing to work shifts
• Valid Drivers’ Licence
• Own Vehicle advantageous

Competencies Required:

• Working experience within the retail
• Proven sales ability
• Customer service
• Excellent negotiation and communication skills
• Highly organized and deadline driven
• High attention to detail
• Adaptable
• Effective team management

go to method of application »

Job Summary 

Retail Team Management

• Works closely with the Merchandise & Planning Manager (dotted line) and Retail Ops Manager
• Reviews sales data from previous cycles in order to make recommendations to retail stores at the time of sample viewing and forecasting with Merchandise and Planning Manager
• Retail inventory management of OWN STORES on a daily basis in order to review:
• Monitor sell-through by store and webstore
• Stock level management as per capacity - Re-allocates stock through inter-branch transfers to ensure the right stock is in the right store (stores never over or under stocked)
• Rotating inventory as per the seasonal plan set out by the Retail Planner. Supply stores with a detailed sku list of stock to be returned/rotated during season
• Inventory control of stock transfers between DSV and Stores and highlight any discrepancies to Area Manager
• Track stock in transit to ensure delivery to stores take place on time.
• Own and manage store planograms implemented by Visual Merchandiser
• Manage and implement quarterly and annual PI & Cycle count process per retail location
• Manage virtual locations to ensure after each stock movement stock is cleared from the variance location
• Retail team management on store level to ensure inventory plan is executed as per the seasonal plan from Retail Planner. Any issues to be reported daily to the AM and Retail Manager
• Work closely with Wholesale Planner to ensure Partner Store inventory rotation aligns with seasonal plan and to Concept Stores
• Accountable to have the right stock at the right time and the right store

Manage and maintain daily store operations by:

• Supporting stores and finance to ensure cash up’s balance.  Report issues to Area Manager
• Lead all investigations no matter how small in a timely manner.
• Maintain retail manual and group information’s
• System Champion
• Assist all retail stores and HQ retail staff with system related processes & the implementation thereof.
• Assisting with problem / error solving & facilitate communication of customizations with CSA, DSV (through the IT Support HEAD)
• Assess training needs and inform HR to implement

Marketing

• Align with marketing to ensure styles are in store at the right time to support windows

Set up and implement new retail store

• Handle new store openings as per the project management timeline

Reports

• Weekly retail reports (per store & consolidated): Top 10 models, bottom 10 models, percentage contribution to total units, NPI % contribution, weekly revenue per store vs. same week period of previous year vs. target, ASP's, etc.Report to Ops Managers, Head Office and Agents.
• Retail Return Report (DSV vs SAP)
• Unexported Items

General

• Be dedicated to meet all targets and deadlines
• Stand in for managers on leave
• Report and solve all system related issues including phones, credit cards, operating system, cctv and alarm
• Stand-in for management team during leave at store level

Cistech Point of Sale Champion

• Familiarise and understand the operating system to assist all retail stores and HQ retail staff with system related processes and the implementation thereof –
• Assisting with problem/error solving and facilitate communication of customisations with CSA (Crocs South Africa)

Qualifications and Skills:

• Grade 12 or equivalent
• Degree in Retail, Business or any other related field
• 3+ years’ experience in merchandise planning in a retail environment
• Strategic agility and able to articulate a vision and purpose.
• Advanced Excel skills

go to method of application »

Trade Marketing & Management

• Along with merchandising and planning, develop the seasonal retail and trade marketing plans through planograms
• Manage the flow of information from planning and inbound, to co-ordinate the story telling effectively in store and across WHS
• Visiting the points of sale regularly to ensure that the brand is visible, and guidelines are respected
• Improving brand presence and campaign execution across trade through excellence in in-store planning, execution, and tracking in alignment with the annual marketing priorities
• Elevate the brand messaging through innovative and creative executions across Tier one brand and product campaigns and all the way through to delivery of information
• Plan and manage in shop installations, refits, relocations and store openings
• Manage the creation and implementation of the retail and WHS and trade marketing plans
• Develop and manage the training schedule of the Retail Marketing coordinators to support general brand excellence alongside campaign launches and effective product training
• Consistent and effective reporting to Marketing and Global
• Manage budgets and spend effectively

AD Hoc duties

• Respond to emails and office correspondence
• Keep work area clean and tidy
• Support the mission, vision and core values of the company
• Meet prescribed deadlines and targets
• Professional interaction and liaison with customers, suppliers and employees at all times
• Any other reasonable and lawful ad hoc tasks or duties that may be required from time to time

Requirements

• Grade 12
• Post Graduate Degree/ Diploma
• Minimum 3-5 years Marketing experience within a retail environment
• Understanding of brands output and the fashion footwear industry
• Strong excel and PowerPoint skills
• Driven to set and achieve ambitious KPIs
• Work well under pressure and with other Team members
• Strong communication skills
• Strong retail and consumer understanding
• Strong strategic retail understanding with key insight to merchandise planning and visual merchandising
• Strong attention to detail and timeline management
• Relentless pursuit of excellence
• Strong leadership and management skills to effectively manage a team
• Creative VM insight and execution management
• Solutions orientated
• Work well in a team with the ability to co-ordinate across many parties

go to method of application »

Responsibilities:

Sales

• Maximise Sales by driving conversion
• Set & communicate daily sales targets to everyone on the team including casuals. Report actual  target results three times during each day to all staff.
• Focus the team on cross & up selling
• Create relationships with podiatrists, running clubs & gyms in the area to generate sales
• Grow Rewards program data base
• Ensure all customer orders are accurately processed with one working day
• Achieve gross margin targets

Team Management

• Build a team environment through daily team meetings. Allocate tasks.
• Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with Crocs standards
• Drive conversion through traffic analysis & rostering
• Master feedback process & provide monthly feedback to all team members
• Develop the team through regular Tech, Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Follow up with all customers queries or requests within 24 hours always
• Execute the months Mystery Shopping action items
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Ensure all staff wear lanyards & the correct uniform/tech apparel

Inventory

• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Execute mark downs as directed
• Run daily negative stock report and request relevant adjustments
• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained with the top ten sellers at the front, & all product stored by line of business, gender & category to expedite floor replenishment
• Run & action the daily inventory reports
• Review the store sell through report. Remerchandise or adjust replenishment levels as required
• Quarterly stock takes: This includes the planning of stock take and making sure all preparation is completed, signed off and filed.
• Make sure all necessary paperwork for stock take is printed off, filed and sent through to the Regional Brand Manager.
• Review the stock status and pending transfers report that gets sent out weekly. Follow up that appropriate investigation are getting done.
• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system.

Operations

• Ensure VM and windows comply with Store standards
• Ensure the store is clean, no lights are out, change rooms are clear of product & that the music is appropriate
• Open and close the store
• Reconcile cash to end of day tender report & complete & sign the end of day banking book
• Complete month end Stock Receipt report and Sales reports
• Proactively manage controllable store expenses; discounts given, petty cash, stationery, phone, cleaning etc.
• Ensure compliance with the operational health and safety policy.

 Month End

• Prepare month end reports
• Complete Return to Supplier report
• Prepare sales report with budget variance explanations

Requirements

• Grade 12 or Equivalent
• 2 years’ experience in a similar capacity
• Willing to work shifts
• Valid Drivers’ Licence
• Own Vehicle advantageous

go to method of application »

Responsibilities:

• Opening & closing procedures
• Cash ups & banking
• Housekeeping (FOH & BOH)
• PI & Cycle counts
• Stock replenishment
• Dispatch & receipt of stock
• POS control
• General staff control (time management, shop duties, shift control)
• Customer queries
• Daily taking sheet updates
• Employee motivation
• Assisting Store Management in daily store managing

Why work for us:

• Fast growing and well-established brands
• Extensive growth opportunities within
• Company upskills employees and provide training opportunities

Requirements

• Grade 12 or Equivalent
• 6 months customers services experience
• Product knowledge advantageous
• Able to work flexible shifts