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  • Posted: Oct 27, 2025
    Deadline: Oct 27, 2025
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    Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
    Read more about this company

     

    Trainee Store Manager Programme : Clicks Walmer Park

    Introduction

    • To train and be able to manage all departments of the store and once found competent to assume the relevant management duties thereby supporting and assisting the store manager in their duties or during their absence.

    Job description

    • To fully understand and to take ownership of own development towards completing the Trainee Manager programme ensuring self-readiness for sign off within 12 months.
    • To train and be found competent in all departments of the store and thereafter be able to assist the SM in such departments and in managing the store as required.
    • To attend all required classroom training sessions as per the TM programme and implement the learning's and/or skills within the store environment under the guidance of the SM.
    • To be a role model for staff presenting the image and behaviours of management to which the company aspires through its values
    • To ensure a high level of customer care through being visible and by proactively approaching customers at all times

    Minimum requirements

    Job requirements

    • Relevant 3 year tertiary qualification (B.com, Bus Management, Retail Management, B. Bus Science) (Essential)
    • In possession of a matric certificate (Grade 12) with pure Maths 50% and English 50% (Essential)
    • Retail and/or management experience (advantageous)

    Skills, Abilities and Job related Knowledge:

    • Strong interpersonal and communications skills
    • Computer literacy and analysing skills
    • Planning and organising
    • Conflict management Competencies
    • Leading and Deciding
    • Supporting and coordinating
    • Interacting and presenting
    • Analysing and interpreting
    • Creating and conceptualising
    • Organising and executing
    • Adapting and coping
    • Enterprising and performing

    go to method of application »

    Beauty Assistant - Nkuna Kraal

    Introduction

    • Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.

    Job description

    Job Purpose:

    • To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

    Job Objectives:

    • To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
    • To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
    • To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
    • To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
    • To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
    • To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
    • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Relevant Beauty/skincare qualification
    • Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

    Skills, Abilities and Job Related Knowledge:

    • Understanding and application of selling principles
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures
    • Knowledge of customer service excellence
    • Knowledge of beauty and skincare products
    • Results and target driven
    • Strong customer orientation
    • Good communication skills
    • Interpersonal skills
    • Engaging and confident

    Competencies:

    • Persuading and influencing
    • Relating and Networking
    • Delivering Results and Meeting Customer Expectations
    • Commercial Thinking
    • Following instructions and procedures
    • Working with people
    • Planning and organising
    • Coping with Pressures and Setbacks

    go to method of application »

    Pharmacist Assistant - QPB -Clicks Summerfields

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

    Job description

    Job Objectives:

    • High standards of customer service and care
    • Efficient stock control and administration, including repacking of medicine
    • Efficient dispensary administration
    • Accurate compounding
    • Provision of general health advice
    • High standards of housekeeping and merchandise display
    • Ad hoc requirements as per operational requirements

    Minimum requirements

    Qualifications and Experience:

    • Matric with Maths (Essential)
    • Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

    Skills, Abilities and Job Related Knowledge:

    • Product knowledge (Health isle and OTC)
    • SAPC and relevant legal knowledge
    • Customer service orientated
    • Team Player
    • Integrity
    • Ethical working practice and compliance
    • Accuracy and attention to detail
    • Basic calculations
    • IT Business Operating Systems
    • MS Office

    Competencies:

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Relating and Networking
    • Planning and Organising

    go to method of application »

    Shop Assistant / Cashier X1- Clicks Elim

    Introduction

    • To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    Job Objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    • Basic maths calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures 
    • Knowledge of customer service excellence

    Skills:

    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy
    • Numeracy skills

    Competencies:

    Essential:

    • Relating and networking
    • Following instructions and procedures
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Working with people
    • Persuading and Influencing
    • Planning and Organising
    • Coping with Pressures and Setbacks

    Minimum requirements

    Experience:

    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level

    go to method of application »

    MACOPS Department DC Supervisor

    Introduction

    • An exciting opportunity as MACOPS Department DC Supervisor has become available at New Clicks SA (Pty) Ltd. The role will be based in Montague Gardens DC and will report to the Departmental Manager.

    Job description

    Purpose and Objectives

    • You will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multi-disciplined environment.
    • To hold the daily SGM meetings, address performance and training needs to ensure improvement.
    • To manage employees to achieve productivity targets and take remedial action where required
    • To assist in planning for staff requirements based on volume, aligned to planned budget
    • To action and manage daily/weekly reporting
    • To adhere to statutory health and safety requirements, housekeeping standards and all other internal policies to ensure compliance
    • Ensure that the KPI board is completed correctly and timeously
    • To achieve the KPI’s in the department within planned budgets and schedules and ensure a proper handover between shifts
    • To ultimately deliver high levels of service to Our Customers.
    • To live and instill The Brand’s Values.

    Minimum requirements

    Experience and Education:

    • Matric/NQF Level 4 (Essential)
    • Relevant Tertiary Qualifications (Advantageous)
    • 3 years’ experience in a logistic environment (Essential)

    Preferred skills

    • Computer skills on MS Office (Word and Excel)
    • WM Systems understanding
    • Financial background- Budget and Cost Management
    • Understanding of handling IR related issues
    • Understanding of Housekeeping & the 5S’s approach
    • Understanding of Health & Safety requirements

    Competencies required:

    • Communicate effectively at all levels
    • Excellent negotiating skills
    • Strong planning and co-coordinating skills
    • Ability to work in a team
    • Ability to work under pressure / time deadlines
    • Honesty and integrity
    • Attention to detail
    • Ability to manage a Team
    • Ability to manage performance
    • Ability to plan and execute within a short space of time

    go to method of application »

    Pharmacist Assistant - QPB - Clicks Carnival Mall

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

    Job description

    Job Objectives:

    • High standards of customer service and care
    • Efficient stock control and administration, including repacking of medicine
    • Efficient dispensary administration
    • Accurate compounding
    • Provision of general health advice
    • High standards of housekeeping and merchandise display
    • Ad hoc requirements as per operational requirements

    Minimum requirements

    Qualifications and Experience:

    • Matric with Maths (Essential)
    • Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

    Skills, Abilities and Job Related Knowledge:

    • Product knowledge (Health isle and OTC)
    • SAPC and relevant legal knowledge
    • Customer service orientated
    • Team Player
    • Integrity
    • Ethical working practice and compliance
    • Accuracy and attention to detail
    • Basic calculations
    • IT Business Operating Systems
    • MS Office

    Competencies:

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Relating and Networking
    • Planning and Organising

    go to method of application »

    Shop Assistant / Cashier - Clicks Seshego Circle

    Introduction

    • To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    Job Objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    • Basic maths calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures 
    • Knowledge of customer service excellence

    Skills:

    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy
    • Numeracy skills

    Competencies:

    Essential:

    • Relating and networking
    • Following instructions and procedures
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Working with people
    • Persuading and Influencing
    • Planning and Organising
    • Coping with Pressures and Setbacks

    Minimum requirements

    Experience:

    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level

    go to method of application »

    Shop Assistant / Cashier - Clicks Polokwane Shoprite Checkers

    Introduction

    • To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    Job Objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    • Basic maths calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures 
    • Knowledge of customer service excellence

    Skills:

    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy
    • Numeracy skills

    Competencies:

    Essential:

    • Relating and networking
    • Following instructions and procedures
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Working with people
    • Persuading and Influencing
    • Planning and Organising
    • Coping with Pressures and Setbacks

    Minimum requirements

    Experience:

    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level

    go to method of application »

    Shop Assistant / Cashier - 1x Clicks Autumn Leaf

    Introduction

    • To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    Job Objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    • Basic maths calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures 
    • Knowledge of customer service excellence

    Skills:

    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy
    • Numeracy skills

    Competencies:

    Essential:

    • Relating and networking
    • Following instructions and procedures
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Working with people
    • Persuading and Influencing
    • Planning and Organising
    • Coping with Pressures and Setbacks

    Minimum requirements

    Experience:

    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level

    go to method of application »

    Pharmacist Assistant QPB - Clicks Riverlands Mall

    Job Objectives:

    Responsibilities

    • Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
    • Administration of scripts and or any other claiming/capturing related procedure
    • Accurate and complete handling of all profiles worked on
    • Interact with health care professionals where needed
    • Problem solving and follow up of queries

    Duties

    • Interact with customers via telephone or other means regarding medication and Healthcare Services
    • Accurate capturing of scripts received at the Central Pharmacy centre
    • Handling of queries regarding prescriptions
    • Patient Profile management
    • Assist with Chronic authorizations
    • Liaison with all other departments
    • Ad hoc requirements as per operational requirements

    Knowledge:

    • Product knowledge (including OTC)
    • SAPC and relevant legal knowledge
    • Sound knowledge of the chronic authorization process and procedures
    • Customer service orientated
    • Ethical working practice and compliance

    Skills:

    • Computer literacy (MS Office)
    • Customer service orientated
    • Team Player
    • Integrity
    • Accuracy and attention to detail
    • Computer literacy (MS Office)
    • Must be bilingual (with English being one of the requirements
    • Must be able to work with patients and be adaptable to assist with various departmental duties
    • Be able to use initiative in order to provide patient satisfaction
    • Effective time management skills
    • Adaptability
    • Positive attitude
    • Be able to work under pressure

    Competencies:

    Essential

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations

    Minimum requirements

    Experience:

    • Minimum 1 year in the role of Pharmacist Assistant Post Basic

    Education:

    • Further Education and Training Certificate Pharmacist Assistance (Essential)

    go to method of application »

    Shop Assistant / Cashier - Pietermaritzburg & Surrounding Areas

    Introduction

    • To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    Job Objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    • Basic maths calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures 
    • Knowledge of customer service excellence

    Skills:

    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy
    • Numeracy skills

    Competencies:

    Essential:

    • Relating and networking
    • Following instructions and procedures
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Working with people
    • Persuading and Influencing
    • Planning and Organising
    • Coping with Pressures and Setbacks

    Minimum requirements

    Experience:

    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level

    go to method of application »

    DC Supervisor Receiving - Local

    Job description

    Purpose and Objectives

    You will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multi-disciplined environment.

    • To hold the daily SGM meetings, address performance and training needs to ensure improvement.
    • To manage employees to achieve productivity targets and take remedial action where required
    • To assist in planning for staff requirements based on volume, aligned to planned budget
    • To action and manage daily/weekly reporting
    • To adhere to statutory health and safety requirements, housekeeping standards and all other internal policies to ensure compliance
    • Ensure that the KPI board is completed correctly and timeously
    • To achieve the KPI’s in the department within planned budgets and schedules and ensure a proper handover between shifts
    • To ultimately deliver high levels of service to Our Customers.
    • To live and instil The Brand’s Values.

    Minimum requirements

    Experience and Education:

    • Matric/NQF Level 4 (Essential)
    • Relevant Tertiary Qualifications (Advantageous)
    • 3 years experience in a logistic environment (Essential)

    Job related knowledge and skills:

    • Computer skills on MS Office (Word and Excel)
    • Systems understanding
    • Financial background- Budget

    Competencies required:

    • Communicate effectively at all levels
    • Excellent negotiating skills
    • Strong planning and co-coordinating skills
    • Ability to work in a team
    • Ability to work under pressure / time deadlines
    • Honesty and integrity
    • Attention to detail

    go to method of application »

    Shop Assistant / Cashier - Clicks Mvusuludzo 2x

    Job description

    Job purpose:

    • To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level
    • Desirable: Relevant Retail/Business Management qualification
    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Skills, Abilities and Job Related Knowledge:

    • Basic math’s calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures 
    • Knowledge of customer service excellence
    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy
    • Numeracy skills

    Competencies:

    • Relating and networking
    • Following instructions and procedures
    • Delivering Results and Meeting Customer Expectations
    • Working with people
    • Persuading and Influencing
    • Planning and Organising
    • Coping with Pressures and Setbacks

    go to method of application »

    Pharmacy Manager - Clicks York Street

    Introduction

    • To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

    Job description

    Job Objectives:

    • To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
    • To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
    • To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
    • To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
    • To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
    • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

    Knowledge:

    • SAPC and relevant legal knowledge
    • Ethical working practice and compliance
    • Knowledge of stock, cost, risk and compliance management procedures 
    • Knowledge of patient care, professional counselling
    • Knowledge of customer service excellence
    • Knowledge of labour legislation and IR practices 
    • Sound understanding and application of financial management principles
    • Knowledge of competency based interviewing

    Skills:

    • Sound managerial, tutorship and coaching skills
    • Results and target driven
    • Planning and organizing skills
    • Problem-solving skills
    • Strong customer orientation
    • Interpersonal skills (Customer service orientation and effective patient care)
    • Computer literacy
    • Strong financial acumen

    Competencies:

    Essential:

    • Leading and Supervising
    • Delivering Results and Meeting Customer Expectations
    • Planning and Organizing

    Desirable:

    • Relating and networking
    • Coping with Pressures and Setbacks
    • Entrepreneurial and Commercial Thinking
    • Working with people
    • Adhering to Principles and Values

    Minimum requirements

    Experience:

    • Essential: Minimum 2 years’ experience post community service year
    • Essential: Minimum 1 year People Management experience
    • Essential: Registration as Responsible Pharmacist with SAPC
    • Desirable: Retail Pharmacy experience
    • Desirable: Unisolve experience

    Education:

    • Essential: Registered Pharmacist with SAPC

    go to method of application »

    Pharmacist - Clicks Hermanus Station Mall

    Introduction

    • To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

    Job description

    Job Objectives:

    • To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
    • To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
    • To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
    • To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
    • To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
    • To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
    • To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

    Knowledge:

    • SAPC and relevant legal knowledge
    • Ethical working practice and compliance
    • Knowledge of stock, cost, risk and compliance management procedures 
    • Knowledge of patient care, professional counselling
    • Knowledge of customer service excellence

    Skills:

    • Tutorship and coaching skills
    • Results and target driven
    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Interpersonal skills (Customer service orientation and effective patient care)
    • Computer literacy
    • Strong financial acumen

    Competencies:

    Essential:

    • Following instructions and Procedures
    • Relating and networking
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Relating and networking
    • Planning and Organising
    • Coping with Pressures and Setbacks
    • Entrepreneurial and Commercial Thinking
    • Working with people
    • Adhering to Principles and Values

    Minimum requirements

    Experience:

    • Retail Pharmacy experience
    • Unisolve experience

    Education:

    • Essential: Registered Pharmacist with SAPC

    go to method of application »

    Pharmacist Assistant QPB - Soneike

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
    • To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

    Responsibilities

    • Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
    • Administration of scripts and or any other claiming/capturing related procedure
    • Accurate and complete handling of all profiles worked on
    • Interact with health care professionals where needed
    • Problem solving and follow up of queries

    Duties

    • Interact with customers via telephone or other means regarding medication and Healthcare Services
    • Accurate capturing of scripts received at the Central Pharmacy centre
    • Handling of queries regarding prescriptions
    • Patient Profile management
    • Assist with Chronic authorizations
    • Liaison with all other departments
    • Ad hoc requirements as per operational requirements

    Knowledge:

    • Product knowledge (including OTC)
    • SAPC and relevant legal knowledge
    • Sound knowledge of the chronic authorization process and procedures
    • Customer service orientated
    • Ethical working practice and compliance

    Skills:

    • Computer literacy (MS Office)
    • Customer service orientated
    • Team Player
    • Integrity
    • Accuracy and attention to detail
    • Computer literacy (MS Office)
    • Must be bilingual (with English being one of the requirements
    • Must be able to work with patients and be adaptable to assist with various departmental duties
    • Be able to use initiative in order to provide patient satisfaction
    • Effective time management skills
    • Adaptability
    • Positive attitude
    • Be able to work under pressure

    Competencies:

    Essential

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations

    Minimum requirements

    Experience:

    • Minimum 1 year in the role of Pharmacist Assistant Post Basic

    Education:

    • Further Education and Training Certificate Pharmacist Assistance (Essential)

    go to method of application »

    Pharmacist Assistant - QPB - Clicks Grayston

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

    Job description

    Job Objectives:

    • High standards of customer service and care
    • Efficient stock control and administration, including repacking of medicine
    • Efficient dispensary administration
    • Accurate compounding
    • Provision of general health advice
    • High standards of housekeeping and merchandise display
    • Ad hoc requirements as per operational requirements

    Minimum requirements

     Qualifications and Experience:

    • Matric with Maths (Essential)
    • Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

    Skills, Abilities and Job Related Knowledge:

    • Product knowledge (Health isle and OTC)
    • SAPC and relevant legal knowledge
    • Customer service orientated
    • Team Player
    • Integrity
    • Ethical working practice and compliance
    • Accuracy and attention to detail
    • Basic calculations
    • IT Business Operating Systems
    • MS Office

    Competencies:

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Relating and Networking
    • Planning and Organising

    go to method of application »

    Pharmacist Assistant - QPB - Clicks Honeydew Village

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

    Job description

    Job Objectives:

    • High standards of customer service and care
    • Efficient stock control and administration, including repacking of medicine
    • Efficient dispensary administration
    • Accurate compounding
    • Provision of general health advice
    • High standards of housekeeping and merchandise display
    • Ad hoc requirements as per operational requirements

    Minimum requirements

     Qualifications and Experience:

    • Matric with Maths (Essential)
    • Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

    Skills, Abilities and Job Related Knowledge:

    • Product knowledge (Health isle and OTC)
    • SAPC and relevant legal knowledge
    • Customer service orientated
    • Team Player
    • Integrity
    • Ethical working practice and compliance
    • Accuracy and attention to detail
    • Basic calculations
    • IT Business Operating Systems
    • MS Office

    Competencies:

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Relating and Networking
    • Planning and Organising

    go to method of application »

    Pharmacist Assistant -QPB Clicks Mall@mfula

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

    Job description

    Job Objectives:

    • High standards of customer service and care
    • Efficient stock control and administration, including repacking of medicine
    • Efficient dispensary administration
    • Accurate compounding
    • Provision of general health advice
    • High standards of housekeeping and merchandise display
    • Ad hoc requirements as per operational requirements

    Minimum requirements

     Qualifications and Experience:

    • Matric with Maths (Essential)
    • Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

    Skills, Abilities and Job Related Knowledge:

    • Product knowledge (Health isle and OTC)
    • SAPC and relevant legal knowledge
    • Customer service orientated
    • Team Player
    • Integrity
    • Ethical working practice and compliance
    • Accuracy and attention to detail
    • Basic calculations
    • IT Business Operating Systems
    • MS Office

    Competencies:

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Relating and Networking
    • Planning and Organising

    go to method of application »

    Beauty Assistant - Clicks Polokwane Shoprite Checkers

    Introduction

    • Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.

    Job description

    Job Purpose:

    • To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

    Job Objectives:

    • To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
    • To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
    • To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
    • To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
    • To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
    • To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
    • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Relevant Beauty/skincare qualification
    • Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

    Skills, Abilities and Job Related Knowledge:

    • Understanding and application of selling principles
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures
    • Knowledge of customer service excellence
    • Knowledge of beauty and skincare products
    • Results and target driven
    • Strong customer orientation
    • Good communication skills
    • Interpersonal skills
    • Engaging and confident

    Competencies:

    • Persuading and influencing
    • Relating and Networking
    • Delivering Results and Meeting Customer Expectations
    • Commercial Thinking
    • Following instructions and procedures
    • Working with people
    • Planning and organising
    • Coping with Pressures and Setbacks

    go to method of application »

    Pharmacist Assistant -QPB-Clicks Tsakane Mall

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

    Job description

    Job Objectives:

    • High standards of customer service and care
    • Efficient stock control and administration, including repacking of medicine
    • Efficient dispensary administration
    • Accurate compounding
    • Provision of general health advice
    • High standards of housekeeping and merchandise display
    • Ad hoc requirements as per operational requirements

    Minimum requirements

     Qualifications and Experience:

    • Matric with Maths (Essential)
    • Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

    Skills, Abilities and Job Related Knowledge:

    • Product knowledge (Health isle and OTC)
    • SAPC and relevant legal knowledge
    • Customer service orientated
    • Team Player
    • Integrity
    • Ethical working practice and compliance
    • Accuracy and attention to detail
    • Basic calculations
    • IT Business Operating Systems
    • MS Office

    Competencies:

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Relating and Networking
    • Planning and Organising

    go to method of application »

    Beauty Advisor - Clicks I'langa Mall

    Introduction

    • Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.

    Job description

    Job Purpose:

    • To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

    Job Objectives:

    • To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
    • To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
    • To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
    • To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
    • To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
    • To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
    • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Relevant Beauty/skincare qualification
    • Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

    Skills, Abilities and Job Related Knowledge:

    • Understanding and application of selling principles
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures
    • Knowledge of customer service excellence
    • Knowledge of beauty and skincare products
    • Results and target driven
    • Strong customer orientation
    • Good communication skills
    • Interpersonal skills
    • Engaging and confident

    Competencies:

    • Persuading and influencing
    • Relating and Networking
    • Delivering Results and Meeting Customer Expectations
    • Commercial Thinking
    • Following instructions and procedures
    • Working with people
    • Planning and organising
    • Coping with Pressures and Setbacks

    go to method of application »

    Pharmacist Assistant - QPB

    Introduction

    • Are you a qualified Pharmacist Assistant? Are you passionate about customer service? Do you want to be part of delivering exceptional Healthcare service through our Central Pharmacy Call Centre?

    Job description

    Job Purpose & Objectives:

    • Dealing with and handling of pharmacy-related inbound calls and managing call volumes within a call centre environment
    • Adhering to provided call centre regulations and SLAs
    • Interacting with customers in a professional manner and with strict confidentiality within SOP
    • Interacting with and assisting customers via telephone or other means regarding medication, prescription queries as well as all pharmacy digital service –related queries
    • Providing exceptional customer service through ensuring the best patient care and service to support their healthcare needs
    • Accurate capturing of scripts and medication orders submitted by patients via pharmacy digital platforms within provided SLAs
    • Trouble-shooting and providing support to customers with regards to all pharmacy digital services and online platforms
    • Accurate validation and linking of patients online digital profiles to existing dispensary profiles
    • Maintaining patient database by means of accurately updating patient profiles
    • Accurate and complete handling of all profiles worked on
    • Interact with health care professionals where needed
    • Providing assistance and support to in-store dispensaries where needed
    • Liaising with all other departments where necessary to provide the best possible customer support
    • Proactively recommend processes improvements to current practices in order to exceed customer expectation
    • Ad hoc requirements as per operational requirements

    Minimum requirements

    Education:

    • Further Education and Training Certificate Pharmacist Assistance (Essential)

    Experience:

    • Minimum 2-3 years in the role of Pharmacist Assistant Post Basic

    Skills, Abilities and Job Related Knowledge

    • Strong communication skills and telephone etiquette
    • Customer service orientated
    • Team Player
    • Integrity
    • Accuracy and attention to detail
    • Must be bilingual (with English being one of the requirements)
    • Must be able to work with patients and be adaptable to assist with various departmental duties
    • Be able to use initiative in order to provide patient satisfaction
    • Effective time management skills
    • Adaptability
    • Positive attitude
    • Be able to work under pressure
    • Product knowledge (including OTC)
    • SAPC, GPP and relevant legal knowledge
    • Knowledge of POPI Act
    • Ethical working practice and compliance

    Computer literacy:   

    •  Essential: Unisolv
    •  Essential: Marconi
    •  Essential: MS Excel - Intermediate
    •  Desirable: MS Word, Outlook

    Essential Competencies

    • Strong verbal communication skills        
    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Coping with Pressures and Setbacks
    • Adapting and Responding to Change

    go to method of application »

    Shop Assistant / Cashier - 1x Clicks Carletonville

    Introduction

    • To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    Job Objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    • Basic maths calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures 
    • Knowledge of customer service excellence

    Skills:

    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy
    • Numeracy skills

    Competencies:

    Essential:

    • Relating and networking
    • Following instructions and procedures
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Working with people
    • Persuading and Influencing
    • Planning and Organising
    • Coping with Pressures and Setbacks

    Minimum requirements

    Experience:

    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level

    go to method of application »

    Beauty Assistant - Clicks Jackal Creek

    Introduction

    • Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Advisors who will report to the Store Manager, service the entire beauty dept.

    Job description

    Job Purpose:

    • To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

    Job Objectives:

    • To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
    • To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
    • To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
    • To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
    • To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
    • To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
    • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

    Minimum requirements

    Qualifications and Experience:

    • Essential: Grade 12
    • Desirable: Relevant Beauty/skincare qualification
    • Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

    Skills, Abilities and Job Related Knowledge:

    • Understanding and application of selling principles
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures
    • Knowledge of customer service excellence
    • Knowledge of beauty and skincare products
    • Results and target driven
    • Strong customer orientation
    • Good communication skills
    • Interpersonal skills
    • Engaging and confident

    Competencies:

    • Persuading and influencing
    • Relating and Networking
    • Delivering Results and Meeting Customer Expectations
    • Commercial Thinking
    • Following instructions and procedures
    • Working with people
    • Planning and organising
    • Coping with Pressures and Setbacks

    go to method of application »

    x2 Pharmacist Assistant - QPB -Clicks Umphakathi Mall

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).

    Job description

    Job Objectives:

    • High standards of customer service and care
    • Efficient stock control and administration, including repacking of medicine
    • Efficient dispensary administration
    • Accurate compounding
    • Provision of general health advice
    • High standards of housekeeping and merchandise display
    • Ad hoc requirements as per operational requirements

    Minimum requirements

    Qualifications and Experience:

    • Matric with Maths (Essential)
    • Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)

    Skills, Abilities and Job Related Knowledge:

    • Product knowledge (Health isle and OTC)
    • SAPC and relevant legal knowledge
    • Customer service orientated
    • Team Player
    • Integrity
    • Ethical working practice and compliance
    • Accuracy and attention to detail
    • Basic calculations
    • IT Business Operating Systems
    • MS Office

    Competencies:

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
    • Relating and Networking
    • Planning and Organising

    go to method of application »

    Assistant Store Manager- Louis Trichardt

    Introduction

    • Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

    Job description

    Job Purpose:

    • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

    Job Objectives:

    • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
    • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
    • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
    • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
    • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
    • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
    • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
    • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

    Minimum requirements

    Education and Experience Requirements:

    • Essential: Grade 12 (Maths 50% and English 50%)
    • Essential: Relevant Retail/Business Management qualification (External applicants)
    • Desirable: Degree in Relevant Retail/Business Management
    • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
    • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

    Job Knowledge and Skills Required:

    • Understanding and application of financial management principles
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Knowledge of stock, cost, risk and compliance management procedures
    • Knowledge of customer service excellence
    • Knowledge of labour legislation and IR practices
    • Knowledge of people management
    • Knowledge of competency based interviewing
    • Numeracy skills
    • Results and target driven
    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy

    Essential Competencies

    • Following instructions and procedures
    • Planning and Organising
    • Delivering Results and Meeting Customer Expectations
    • Working with people
    • Analysing
    • Leading and Supervising
    • Entrepreneurial and Commercial Thinking
    • Coping with Pressures and Setbacks

    go to method of application »

    Wellness Assistant - Seshego

    Introduction

    • To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

    Job description

    • To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
    • To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
    • To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
    • To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
    • To prevent wastage in own area by adhering to stock rotation principles.
    • To prevent stock losses by following all risk management policies and principles.
    • To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
    • To assist in product merchandising by following the merchandising guidelines and procedures.
    • To adhere to all store standard operating procedures.
    • To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

    Minimum requirements

    Job Knowledge:

    • Essential: Basic health, fitness and supplements product knowledge
    • Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

    Job Related Skills:

    • Essential: Good communication and interaction skills
    • Essential: Customer and service orientation
    • Essential: Selling skills
    • Essential: Merchandising skills
    • Desirable: Basic computer literacy

    Job Experience:

    • Essential: At least 1 year related experience
    • Essential: Experience working with sports nutrition and vitamin related products
    • Essential: Selling skills; customer related training

    Education:

    • Essential: Matric
    • Desirable: Sports / fitness / nutrition qualification
    • Desirable: 50% in Mathematics (or 60% in Mathematical Literacy) ; 50% in English and a pass in Life Science

    Competencies

    Essential

    • Relating and Networking
    • Persuading and Influencing
    • Following Instructions and Procedures
    • Delivering Results and Meeting Customer Expectations
    • Presenting and Communicating Information
    • Achieving Personal Work Goals and Objectives

    Desirable

    • Coping with Pressures and Setbacks
    • Adapting and Responding to Change
    • Adhering to Principles and Values
    • Planning and Organising
    • Working with People 

    Method of Application

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