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  • Posted: Oct 14, 2024
    Deadline: Not specified
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  • Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a large variety of events and markets to bet on, with expert bet...
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    Food and Beverage Branch Manager- Bunny Bar

    You Bring:

    • Food & Beverage industry experience
    • Valid Driver’s License

    A Bonus To Have:

    • Food & Beverage Qualification

    What You’ll Do For The Brand:

    • Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas.
    • Ensure internal F&B processes are followed.
    • Ensure the GAAP system is up and running at all times.
    • Ensure the F&B facility is well maintained at all times, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area.
    • Ensure the cutlery and crockery is clean and in good condition for use by customers.
    • Ensure cash up processes are followed in order to accurately account for/disclose and report on sales.
    • Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
    • Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery.
    • F&B branch cost and budget management to ensure maximum profitability. Financial management of F&B targets for the branch, cash and stock control.
    • Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock.
    • Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
    • Maintain accurate record of stock (food and equipment/ inventories/crockery/ cutlery) utilizing the relevant software system (GAAP). Account for variances and shortages as well as corrective action and intervention.
    • Ensure stock control, stock reconciliation, stock recording and stock reporting is accurate and well managed. This includes front and back office stock.
    • Schedule resources and assign duties taking into account busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
    • Manage all Food and Beverage staff at the branch. This includes Stock Controller, Store men, F&B
    • Supervisors, and management of the waitrons/bartenders/cashiers as well as kitchen staff which includes  chefs/grillers/kitchen coordinators/scullers etc.
    • Ensure F&B staff conduct is acceptable and follow relevant disciplinary actions to address concerns.
    • Establish standards for optimal staff performance and conduct performance reviews.
    • Ensure poor performance management takes place with staff that underperform.
    • Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
    • Ensure timeous submission of daily, weekly, monthly F&B reports.
    • Work closely with Betting Branch Manager to enquire about customer experience and areas of improvement to ensure that F&B experience attracts and retains customers/punters.
    • Any other ad-hoc functions as requested by management.

    What You’ll Bring To The Team:

    • Good communication and interpersonal skills
    • Strong attention to detail
    • High level of integrity, trustworthiness & reliability

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    Surveillance Officers X4 - Umhlanga

    You Bring

    • Good communication and reporting skills.

    A Bonus To Have:

    • Grade C Security Certificate.
    • Valid driver’s license.
    • Relevant experience within Security field.
    • Completed relevant degree.

    What You’ll Do For The Brand:

    • Monitor operation to ensure adherence to all Security policies and procedures.
    • Observe operation for irregular activities such as Betting & Gaming cheating, theft by employees or patrons, suspicious and unusual behavior.
    • Observe operation for additional Managerial checks such as Cellphone policy, neatness/ cleanliness of the operation, loitering, opening & closing of operation.
    • Perform emergency drills in the case of an emergency.
    • Report all violations and suspicious behaviors to the Surveillance Manager and the Operations Department (in writing and verbally).
    • Perform investigative work as directed by the National Surveillance Manager.
    • Communicating with emergency services such as Flying squad - 10111, Security Armed Response and their control rooms, Fire Rescue and Paramedics.
    • Observe and act as direct support to field security officers.

    What You’ll Bring To The Team:

    • Demonstrate a good understanding of betting procedures and betting types.
    • Demonstrate good business acumen skills.
    • Demonstrate good financial management skills.
    • Excellent people management skills.
    • Customer service and orientation experience.
    • Must be able to identify, analyse, organise, and solve problems.
    • Follows through and delivers results despite obstacles.
    • Good attention to detail.
       

    go to method of application »

    Creative Copywriter

    You Bring:

    • 3 years’ experience in a related role
    • Valid Driver’s License
    • A strong portfolio of work showcasing a range of campaigns, conceptual ability and copywriting craft

    A bonus to have:

    • Diploma/ Degree in a related field

    What You’ll Do For The Brand:

    • Work closely with Internal Marketing to cultivate and execute creative messages for employer branding and internal communications.
    • Develop compelling copy across multiple platforms including but not limited to Print, Outdoor, Social Media, Brand/Publications, Scriptwriting: Digital, Radio, TV and Podcasts.
    • Work in partnership with design and internal communications specialist to ensure that copy and visuals work together effortlessly to create robust advertising campaigns in alignment to a brief.
    • Develop and write engaging internal communication to the team that accurately reflects the brand tone.
    • Ability to interpret briefs into slogans, catchphrases and effective content.
    • Excellent written and verbal communication skills, with an ability to craft compelling copy that resonates with specific target audiences.
    • Ability to write in varying tones and styles, whereby content is clear, concise, compelling, credible, and has a call to action.
    • Conceptualise and bring dynamic copywriting ideas during brainstorming sessions.
    • Strong attention to detail and quality assurance: Copy editing to ensure that all spelling and grammar is correct.
    • Ability to manage multiple projects concurrently and meet tight deadlines.
    • Check that our content complies with regulations and legislation.
    • Present and articulate creative work to internal stakeholders and having the ability to verbalise the strategy behind each concept.
    • Stay up-to-date with industry trends to ensure that our messaging is fresh, innovative, and effective.
    • Build a media database.
    • Create copy in line with the marketing strategy and brand strategy, aligned to internal company design preferences.
    • Research target audiences and competitors
    • Adhoc duties.
    • Develop and write engaging internal communication to the team that accurately reflects the brand tone.
    • Develop engaging copy for job advertisements.

    What You’ll Bring To The Team:

    • High attention to detail
    • Good communication and interpersonal skills
    • Ability to give high priority to customer complaints
    • Exceeding client’s expectations in regard to service delivery
    • High sense of accountability to one’s work
    • Strong listening and time management skills
    • Ability to provide high quality output
    • Ability to achieve goals and meet deadlines
    • Strong detail orientated skills
    • Ability to solve problems and develop results-oriented course of action

    Method of Application

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