Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To manage a team of people; systems; functions; processes and stakeholder relationships to ensure that the financial and reputational risk exposure is mitigated as well as to support the Private and Wealth business in achieving the divisions agreed targets for our Structured Lending Products.
Job Responsibilities
- Ensure that quality and turnaround standards, as defined by service level agreements or legislation, are met and exceeded by monitoring and tracking monthly reports and taking mitigating action where necessary.
- Enable team to achieve established targets by planning and monitoring performance, identifying obstacles and taking necessary mitigating action.
- Manage staff utilisation, systems, processes, operational and strategic expenses by forecasting and analysing reports and changes to legislation.
- Continually optimise efficiency by facilitating effective productivity, project management and innovation.
- Ensure business activities/plans are aligned to the strategic objectives of the division for the next 6-12 months by translating strategic priorities into operational plans and individual objectives for team members.
- Manage and sustain stakeholder satisfaction by meeting service level agreements or legislation and identifying opportunities for improvement.
- Build sustainable stakeholder relationships by identifying and understanding their requirements through collaboration and engagement.
- Provide feedback and information to stakeholders by analysing data and compiling monthly reports.
- Build trusting relationships with subordinates, manager and peers by holding regular meetings and feedback sessions, ensuring effective staff management and motivation including resource and capacity planning.
- Conduct and implement regular workforce planning by measuring and monitoring volumes and efficiencies and implementing contingencies.
- Ensure appropriate distribution of workload by allocating outcome based tasks in terms of skill sets and requirements.
- Ensure compliance with business continuity plan by conducting regular tests and awareness sessions.
- Ensure regulatory requirements are adhered to by reviewing reports and quality assessments and taking corrective action where necessary.
- Continually align business requirements by ensuring all policies and processes are continually reviewed, updated and mapped.
- Manage and contribute to process efficiencies by facilitating regular brainstorming sessions with stakeholders.
- Manage underperformance of stakeholders through continuous monitoring of service delivered in terms of service level agreements.
- Ensure all audit issues are addressed and resolved by enhancing processes and ensuring adherence.
- Ensure quality decisions are made by encouraging the gathering of relevant information, facilitating dialogue within the team and driving the a culture of solution, rather than problem, orientation.
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
People Specification
The successful candidate will have knowledge and experience with the following:
- Drafting and implementation of Commercial and Residential Structured Lending deals.
- Solid understanding of conveyancing process, drafting legal documents and deal structures.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Legal or Conveyancing Degree or Diploma
Minimum Experience Level
- 5 years experience in Legal drafting and Property deal management.
- 2-3 years experience leading a Team.
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Strategic planning
Behavioural Competencies
- Aligning Performance for Success
- Decision Making
- Inspiring others
- Guiding Team Success
- Driving for Results
- Planning and Organizing
Deadline:25th July,2025
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Job Purpose
- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
People Specification
Essential Qualifications - NQF Level
Preferred Qualification
- Banking Services (example, Higher Certificate in Banking Services - NQF5)
Minimum Experience Level
- 1 - 2 years
- Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
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Job Purpose
- To support the growth and development of the distribution channels to enable Nedbank to expand its reach and business, through new and existing initiatives and effective delivery of the channel development strategy into the market; in line with Nedbanks business strategy.
Job Responsibilities
- Build relationships with intermediaries by engaging with then in structured meetings to deliver on sales targets
- Educate and inform intermediaries by disseminating product and process information in line with Nedgroup Investments' focus areas to grow market share
- Demonstrate understanding of intermediaries' business practices by conducting on going structured meetings in order to establish intermediaries' needs
- Collaborate with departments within Nedgroup Investments by sharing information in alignment with Nedgroup Investments focus areas
- Demonstrate proficient investment knowledge in product specifications and processes
- Build relationships with internal suppliers by communicating according to service level agreements
- Ensure team deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement
- Achieve quality and turnaround standards through relevant systems, processes and procedures
- Understand and respond to client's business and needs
- Improve team efficiency and effectiveness continuously
- Build sound client relationships with staff and instill trust amongst clients that Nedbank is best placed to manage the complexity of their business requirements
- Stay abreast in field of expertise and deliver on the expectations from stakeholders.
People Specification
- We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. Specifically for this role, we are looking for:
- High standard of personal presentation.
- Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
- Ability to deal with people both within the organisation and external customers
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Degree in Business / Finance / Investments (e.g. B.Comm ), CFP Qualification
Minimum Experience Level
- Minimum 5 years working experience as an Investment Consultant or Sales Manager or Business Development Manager in an Asset Management environment or Unit Trust environment
- Investments technical knowledge
Technical / Professional Knowledge
- Business principles
- Communication Strategies
- Governance, Risk and Controls
- Nedbank policies and procedures
- Principles of financial management
- Principles of project management
- Relevant software and systems knowledge
- Research methodology
- Nedbank culture
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Continuous Learning
- Decision Making
- Innovation
- Building partnerships
- Planning and Organizing
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Job Purpose
- To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.
Job Responsibilities
GROW:
- Escalate unfulfilled client request to the appropriated channel for actioning.
- On-board basic accounts (i.e Personal loans, Credit cards).
- Ensure client's needs assessment is completed to offer related products and services.
- Inform clients of finacial products, features and benefits.
- Deliver sales targets and achieve client acquisition, growth and retention objectives.
- Obtain referrals from existing clients and source leads from other business units.
- Identify cross-selling opportunities through client engagement, quality conversations and the use of data analytics.
- Keep clients informed of progress regarding their applications, queries and requests.
- Position client's financial product requests for approval in line with process and procedure.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by continuous professional development (i.e. CEO of your own career).
- Achieve client experience objectives and ensure client satisfaction expressed through NPS (Net Promoter Score).
- Act with a client first mindset in all client engagements.
SOLVE:
- Solve basic problems and issues (i.e debit order dispute).
- Assess and listen carefully with understanding to establish and clarify client sales and service needs.
- Attend to all enquiries and services relating to client's needs and by offering the right service and solutions.
- Use expertise and relevant insights to solve client needs relating to sales, self-service and digital functionality.
- Attend to administrative duties after on-boarding or service activity.
- Authenticate clients, provide client service and meet client's identified needs.
- Entrench clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Control the queuing process and prioritise clients with special needs.
- Ensure all devices are operational during business hours.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Process and administer all cash services (i.e. teller, forex, bulk) by following relevant procedure and policies.
- Complete sales tasks through planning and reviewing against agreed role requirements.
EDUCATE:
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on the benefits, convenience, security, digital functionality and features of self-service and alternative cash solutions.
- Drive digital adoption to enable, educate and migrate clients on digital.
LEAD, RISK & COMPLIANC
- Identify and recommend opportunities to enhance processes, systems and policies.
- Manage client appointment schedule to meet business objectives
- Meet service excellence, teamwork and personal development goals.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (i.e. cards).
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies.
- Mitigate risks and meet regulatory and legislative requirements where applicable.
- Adhere to Workforce Management, principles, methodology and scheduling.
- Report suspicious transactions.
Essential Qualifications - NQF Level
Preferred Qualification
- Must have completed a Finance related degree or Diploma.
Minimum Experience Level
- 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Interbank operations
- Problem solving skills
- Client Relationship Management
- Product sales skills
- Employee engagement methodologies
- Microsoft Office
- Relevant Nedbank policies and procedures
Behavioural Competencies
- Sustaining Customer Satisfaction
- Building Customer Relationships
- Sales Persuasion
- Targeting Sales Opportunities
- Planning and Organizing
- Technology Savvy
- Adaptability
Deadline:23rd July,2025
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Job Purpose
- To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.
Job Responsibilities
- To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent by providing great client experiences and understanding client business and household banking needs.
- Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
- Improve client service through delivering relevant products and services according to client needs.
- Maintain and build a portfolio of high value, and complex clients.
- Unearth client sales / solution opportunities and execute on these opportunities.
- Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
- Build and maintain effective professional relationships with high value profile clients through contact management.
- Deliver banking solutions that meet client needs.
- Understand client's business, personal and household needs.
- Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
- Proactively engage clients in a manner that is relevant to their specific circumstances.
- Collaborate with specialists in client engagements to cross sell and create value based solutions.
- Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
- Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
- Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards.
- Identify and resolve any work related obstacles and problems and escalate to senior management.
- Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
- Understand the bank's risk and credit policy and manage client expectations accordingly.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Comply with internal standard procedures to facilitate the execution of client requirements.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- A degree in Business, Finance, or Marketing, such as a BCom or Certified Associate of the Institute of Bankers, is required, along with a full FAIS qualification.
Minimum Experience Level
- Must have 5 years in a banking environment and 2 years of which as a relationship banker
Technical / Professional Knowledge
- Microsoft Office
- Interpersonal Skills/ Client Relationship
- Business writing
- Business terms and definitions
- Relevant regulatory knowledge
- Data analysis
- Business Acumen
- Decision-making process
- Principles of financial management
- Governance, Risk and Controls
Behavioural Competencies
- Building Networks
- Building Trusting Relationships
- Business Acumen
- Driving for Results
- Global Perspective
- Portfolio Management
- Sustaining Customer Satisfaction
- Targeting Sales Opportunities
Deadline:22nd July,2025
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Job Purpose
- To manage and oversee multiple complex projects as a Data Analysis Manager, to ensure that relevant and high-quality data is available in a timely manner from the Golden Sources into the Enterprise Data Warehouse and Lines of Business. The Data Analysis Manager is responsible for optimizing the end-to-end data analysis process and managing the team to align with organizational goals. Leverage leadership skills to foster a collaborative environment, mentor junior and intermediate data analysts, conduct performance reviews, and support career growth. Additionally, the Data Analysis Manager will contribute to best practices in data analysis, lead a cohesive team, and align with organizational strategies and goals.
Job Responsibilities
- Responsible for overseeing the Data Analyst teams and their initiatives across squads
- Responsible for Data Analysts resource planning and allocation
- Participate and take the lead in planning processes to define data requirements and priorities and ensure that data analysis deliverables are completed according to the project plan and budget to meet stakeholder commitments.
- Ensure Data Analyst initiatives across squads and teams are aligned with the business objectives and the data strategy is achieved.
- Drive the Nedbank Data Strategy, Data Architecture Road-map and Implement Data Analysis Best Practices for Nedbank.
- Develop and implement strategies for data discovery and profiling to optimize understanding of the data to better enable ingestion, provisioning or further analytical processing
- Ensure that data profiling activities contribute to the definition of data standards and identify potential data quality issues, report on and propose possible solutions.
- Contribute to the definition of a governance framework, data analysis standards and principles, guidelines, training content, and delivery of training.
- Drive understanding of the purpose, behavior, and user interactions with the data to optimize self-service offerings and improve Nedbank users' experience in accessing data, provde support to users in understanding and accessing data Report on data analysis activities to provide visibility and deliver insights in improving efficiency and effectiveness of data analysis delivery
- Oversee the Data Analysis Life-cycle and ensure continuous improvement.
- Collaborate with Business teams, Data Scientists, Engineers, Modelers, Architects, Governance, and Centers of Excellence (COEs); Act as a key liaison between between teams to ensure data discovery supports business insights.
- Ensure compliance with all data policies, privacy standards, and ownership guidelines.
- Ensures the appropriate tools, access, and systems are in place to support various data analysis activities and ensure technical issues are addressed promptly; Guide the use of data discovery tools and techniques to improve analysis outcomes.
- Implement opportunities to improve business processes, models and systems through agile thinking.
- Collaborate with stakeholders across Nedbank to understand the specific business objectives for the warehouse data, including the questions and needs it addresses.
- Ensure that the Data Discovery process is iterative and that Data Analysts continuously refine their analysis to explore new data profiling techniques, be familiar with all the tools and systems within the Nedbank Data Ecosystem, and enhance the quality of their work and its impact on Data Engineers and Squads.
- Advise stakeholders and other staff on application of data analysis practices through consultation.
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Provide Overall Data Management Guidance and alignment to Nedbank's Data Management framework and standards
- Mentor, guide, and provide training to junior and entry-level Data Analysts to enhance their analytical and technical skills and manage their performance, growth and development.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Essential Certifications
- DAMA certified data management professional (CDMP) or similar data management certification
Preferred Certifications
- Cloud (Azure, AWS), DEVOPS or Data engineering certification, DAMA, Any Data Science certification, SAS certification, SQL, any Microsoft Power Tools will be an added advantage
Minimum Experience Level
- Total number of years of experience: 7-10 Years
- Management experience as part of the above years: 3-5 Years
Type of experience:
- Proficiency in SQL and experience with database management and data profiling tools.
- Experience with data warehousing solutions to store and manage large volumes of data
- Firm understanding of ETL processes and data integration concepts.
- Firm understanding of data management and governance practices.
- Experience with data visualization and reporting tools (e.g., Tableau, Power BI) is a plus.
- Basic knowledge of data modeling and data warehouse architectures (e.g., star schema, snowflake schema).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills and ability to work collaboratively in a team environment.
- Experience with leading teams of Data Analysts and perfomance management
- Experience with data warehousing solutions to store and manage large volumes of data
Technical / Professional Knowledge
- Cloud Data Engineering (Azure , AWS, Google)
- Data Warehousing
- Databases (PostgreSQL, MS SQL, IBM DB2)
- Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
- Programming (e.g., Python, R)
- Data Analysis and Data Modelling
- Data profiling - intermediate
- Data Visualisation
- Data Governance and Compliance
Behavioural Competencies
- Influencing
- Coaching
- Technical/Professional Knowledge and Skills
- Innovation
- Decision Making
- Managing Work
- Collaborating
- Planning and Organizing
Deadline:23rd July,2025
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Job Purpose
- To provide client support to Wealth Managers in order to meet business goals and exceed client expectations.
Job Responsibilities
Client Engagement:
- Perform portfolio reviews, prepare records of advice/review.
- Financial projections using financial planning software
- Understanding of investment and financial planning strategies for high-net-worth, Juristic and individual clients
- Respond to client needs by offering the right service and solution.
- Nurture strong, long-standing client relationships.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on the convenience, security and functionality of self-service solutions.
- Provide knowledgeable client service that fosters mutual trust and confidence.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Identify cross-selling opportunities through client engagement and quality conversations.
- Fulfill clients' needs through documenting needs analysis (support for wealth manager) and by providing suitable financial product solutions.
- Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
- Provide complete solution to clients by networking and collaborating with internal stakeholders.
- Identify and recommend opportunities to enhance processes, systems and policies.
Nedbank Goals:
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Achieve business objectives and identify quality sales leads.
Risk and Compliance:
- Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
- Report suspicious transactions to the relevant department.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications and training material.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor of Commerce/Finance/Investments/Economics
Minimum Experience Level
- 3 years' Private Banking/ Investment House Client Service and Para-Planning experience
- CRM D-365 & Active Ops system experience is highly advantageous
- Customer relationship management experience
Technical / Professional Knowledge
- Product sales skills
- Sales Strategies
- Product Knowledge
- Customer service principles
- Nedbank policies and procedures
- Customer relationship management
Behavioural Competencies
- Building Customer Loyalty
- Building Trusting Relationships
- Sales Persuasion
- Technology Savvy
- Planning and Organizing
- Adaptability
- Applied Learning
Deadline:25th July,2025
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Job Purpose
- To provide superior client service, enabling the Africa Strategy by applying sound lending credit principles and experience in Africa lending thereby enabling Nedbank to grow its client base within an acceptable credit risk appetite in line with the Africa Strategy.
Job Responsibilities
- Provide key insights into Africa projects/deals across various sectors to direct reports and to stakeholders across various product areas.
- Build effective working relationships with stakeholders to collaborate across various Business Units
- Collaboration with Business Sectors providing credit insights/solutions/alternative funding solutions to ensure risk is acceptable.
- Ability to voice opinions/views in credit committees.
- Manage daily activities of direct reports by monitoring the staff output.
- Manage performance of the team by effective leadership, coaching direct reports, thereby enhancing team and retain and attract intellectual capital to the institution.
- Ensure compliance by sanctioning credit decisions based on the credit policy guideline in conjunction with relevant Nedbank strategy and the analysis based on the information provided within applicable mandate.
- Provide inputs into processes and policies to enhance efficiencies in the team.
- Keep abreast of Africa market developments and adapt to changes in Legislation, economic and industry conditions by implementing the changes to credit policies, processes and systems where applicable and assessing impact on the portfolios and take mitigating steps for impacted clients.
- Identify the various credit risks pertaining to a client by analysing and interpreting financial, market and business information, including impact of factors impacting the jurisdiction in which they operate.
- Ensure risks are appropriately addressed in submissions of credit applications /reviews / portfolio reports by reviewing and evaluating information from direct reports and stakeholders.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Willingness to travel into Africa to engage clients and business teams in country.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Post Graduate Qualifications/Accounting/Chartered Accountant
Minimum Experience Level
- 3 years management experience in credit granting across industry sectors in Corporate and Investment Banking for deals in Africa.
Technical / Professional Knowledge
- Governance, Risk and Controls
- Banking knowledge
- Business principles
- Communication Strategies
- Decision-making process
- Data analysis
- Portfolio Management
- Research methodology
- Industry trends
Behavioural Competencies
- Earning Trust
- Communication
- Innovation
- Continuous Improvement
- Building partnerships
- Planning and Organizing
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Job Purpose
- To serve as an IT professional specialising in Site Reliability Engineering (SRE) at Nedbank, contributing to the strategic capability of the organisation as part of a dynamic team. The role is focused on advancing SRE discipline and working with other domains to influence the adoption. It is a strategic, consultancy-based role that involves enabling and contributing to solutions aligned with the principles of reliability, availability, and resilience, while also promoting frequent and efficient delivery from development teams.
Job Responsibilities
- Collaborating with stakeholders, engineers, and operational SMEs to ensure all relevant parties are up to date with what is top of mind within the reliability service offerings
- Evolve production services based on customer needs and technology to ensure we remain competitive in the financial services industry/market.
- Influence squads during service or platform design to prevent system failures and improve performance.
- Engage with leadership and teams to adopt SRE practices with a core focus to contribute towards incident management and advocate for blameless postmortems.
- Engage and influence all teams involved in the software development life cycle with regards to observability, high availability utilising new or existing technology and improve disaster recovery plans.
- Implement automated-based solutions to achieve high availability, efficiency, reduce cost and performance to systems.
- Coach teams on best practices within the organisation via internal forums to position SRE fundamental knowledge and promote enterprise-wide knowledge sharing
- Assist with creating and maintaining system health and performance metrics reflecting real-time data, enabling proactive resolution, and faster troubleshooting.
- Collaborate and partner with DevOps engineer/coach to ensure efficient continuous integration/continuous deployment pipelines and resolve any failures or improve the flow.
- Take charge of technical leadership, engage with teams to identify best solutions, and mentor Junior Site Reliability Engineers to resolve technical challenges.
- Assist in defining and implementing metrics such as SLI's and SLO's to gain insight of user experience and performance of application.
- Define and deliver technical standards in partnership with all disciplines of software engineering for adoption of site reliability engineering.
- Participate and closely work with relevant COE's to improve release of new features to facilitate time to market.
- Build and maintain strategic relationships with the business units and vendors to be in sync on current ways of work and business decisions that are being embraced.
- Conduct maturity assessments within teams to measure SRE level of adoption and use results to outline a plan to assist teams how to get to the next level of maturity.
- Utilise application monitoring tools to generate report for informed decision making and driving visibility of Site Reliability Engineering.
- Adhere and comply with Nedbank group information management, data integrity and security policies and best practices to protect client data.
- Manage concurrent objectives, projects, groups, activities and time allocation based on prioritisation for effective delivery.
- Stay abreast of the most recent industry trends and practices and implement learnings back into the business to ensure alignment across industry.
- Responsible for the success of the team and projects by taking ownership of issues and ensuring their resolution.
- Articulate technical concepts to diverse audiences through proficient written and verbal communication to ease the understanding of the SRE discipline.
- Contribute to the successful implementation of the business strategy in an innovative high passed environment.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- B-Tech Computer systems, BSc - Info Sys/Computer System or Related qualification
Preferred Certifications
- Associate or professional (Amazon Web Services/Azure Solutions), ITIL, DevOps
Minimum Experience Level
- Min 8 years IT Experience with 5 years in relevant technologies or domains
Business Drivers
- Technical Expert
- Analyst
- Consultant
- Problem solver
Technical / Professional Knowledge
- Microservices and containerization (K8s or Docker)
- Troubleshooting and root cause analysis
- Site Reliability Engineering Best practices
- DevOps framework
- Relevant programming/scripting languages
- Infrastructure and application monitoring
- Incident management and post incident analysis
Behavioural Competencies
- Tech Savvy
- Decision Making
- Building Networks
- Influencing
- Communication
- Trouble shooter
- Emotional intelligence
Deadline:25th July,2025
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Job Purpose
- To focus on building, testing, and maintainnig BI solutions, using various technologies, IT infrastructure and systems that suppport business intelligence initiatives within the organisation. Works closely with data analysts and data engineers, to ensure that data is collected, stored, and transformed into actionable insights for Business Specific solutions.
Job Responsibilities
- Develop and maintain simple to medium BI solutions across multiple data source using the standard enterprise technology infrastructure
- Provides input into the dsesign of the data models, data flow and data integration requirements.
- Create and manage Extract, Transform, Load (ETL) workflows using various sources, ensuring the data is cleansed and loaded accurately
- Use database query tools and data scheduling tools (e.g., Informatica, Microsoft SSIS), and scripting languages to build and optimize data pipelines
- Maintain data warehouse structures that efficiently store and organize large volumes of data.
- Manage data quality, integrity, and security within the data warehouse for accurate reporting
- Conduct Data provisioning using database tools or using Data Virtualization Technology
- Test and verify for data inconsistencies, data types and data quality that may impact ingestion and provisioning
- Deliver multiple BI Use Case solutions, on an ongoing long term basis within a squad to meet business requirements
- Learn to interpret Reports and Dashboards based on business needs
- Create visualizations, virtual marts and report to business stakeholders
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Essential Certifications
- DMBok certification ( Data Management Body of Knowledge)
Minimum Experience Level
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- BI tools -Basic
- DBMS (database management systems) Basic
- Coding and Debugging- Basic
- Data story telling (Basic)
- Database Query intermediate
- Data Virtualization understanding basic
- Data Visualization design and build intermediate
Behavioural Competencies
- Adaptability
- Applied Learning
- Communication
- Managing Work
- Quality Orientation
- Leveraging Feedback
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Job Purpose
- Nedbank is seeking a practical, forward-thinking ESG (Environmental, Social, and Governance ) Risk Lead to head our ESG Risk Lead Team within Group Strategic Risk. This is not a sustainability generalist role — it is a strategic, risk-focused leadership position for a candidate with deep expertise in ESG risk methodologies, global regulatory frameworks, and forward-looking risk integration.
- You will lead the development and application of cutting-edge ESG risk tools, frameworks, and scenario analyses that shape Nedbank’s enterprise-wide risk posture. Your work will directly influence how ESG risks are embedded into credit, market, operational, and liquidity risk management frameworks — ensuring Nedbank remains the green leader in South African banking.
- This role is ideal for a candidate who thrives at the intersection of technical ESG risk innovation, financial risk integration, and strategic influence. You will work closely with our ESG Risk Management team in ESG Risk to co-drive research, foresight, and practical implementation of ESG risk across the bank.
Job Responsibilities
- Lead Nedbank’s ESG Risk Lead Team, managing a team of environmental analysts focused on research, innovation, and global best practice.
- Drive the development and implementation of advanced ESG risk methodologies (e.g. climate risk materiality assessments, nature risk assessments, scenario analysis, glidepaths etc).
- Translate global frameworks (e.g. TCFD, TNFD, ISSB, NGFS, PACTA) into practical, bank-wide risk tools and disclosures.
- Partner with the ESG Risk Management team to co-develop forward-looking risk identification and integration across all risk types.
- Co-act with the Risk Team as Nedbank’s internal centre of excellence for ESG risk — providing thought leadership, training, and strategic advisory to business units, risk committees, and executive leadership.
- Monitor global ESG risk trends and regulatory developments to ensure Nedbank remains ahead of the curve.
- Represent Nedbank in industry forums (e.g. BASA, UNEP FI) and with external stakeholders (e.g. SARB, rating agencies, investors).
- Publish internal and external ESG risk research to reinforce Nedbank’s leadership position.
Essential Qualification
- Honours or Master’s degree in Risk Management, Environmental Science, Finance, Engineering, or related field.
Preferred Certifications
- Professional risk qualification (e.g. GARP SCR, CFA ESG, PRM)
Minimum Experience Level
- Minimum 5–7 years in ESG risk, environmental risk, enterprise risk, or financial risk roles.
- Experience in banking or financial services is essential.
- Familiarity with digital tools, data analytics, and ESG risk systems is advantageous.
Types of Exposures
- Proven track record in ESG risk leadership, ideally within a financial institution or regulatory body.
- Deep understanding of financial risk types and how ESG risks intersect with them.
- Experience leading climate and nature risk assessments, including methodology design and implementation.
- Strong grasp of global ESG risk frameworks and disclosure standards (TCFD, TNFD, ISSB, NGFS, Basel, UNEP FI).
- Strategic thinker with the ability to influence senior stakeholders and drive enterprise-wide change.
- Skilled in translating complex technical concepts into actionable insights for diverse audiences.
- Experience managing high-performing teams and mentoring technical talent.
- Passionate about research, development and innovation
Technical / Professional Knowledge
- Budgeting
- Business terms and definitions
- Capacity planning
- Client service management
- Communication Strategies
- Diversity management
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational behaviour theory
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Risk Management Policies,Procedures and Best Practices(ERM and ORM Knowledge)
- Business Reporting Skills
Behavioural Competencies
- Building Partnerships
- Coaching
- Continuous Learning
- Customer Focus
- Facilitating Change
- Influencing
Deadline:28th July,2025
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Job Purpose
- To develop financial valuation models to enable clients to make optimal investment decisions and support the team by providing requisite detailed analyses and documentation (PowerPoint presentations; circulars; announcements) for proposals and transactions; thereby assisting the business in revenue generation.
Job Responsibilities
- Assist in growing and developing the corporate finance advisory business, covering capital raising, M&A transactions, public-private partnerships, BEE transactions.
- Analyse and assess potential deal opportunities, including preparing and presenting proposals to potential clients.
- Compile pitchbooks and presentation materials for client and internal meetings.
- Perform valuations using technical tools such as DCF, multiples approach, and capitalization of earnings.
- Build robust financial models to support transaction analysis.
- Prepare high-quality PowerPoint presentations for client engagements and transaction execution.
- Manage key stakeholders, understanding their objectives and tailoring solutions to meet their needs.
- Develop alternative deal structures and solutions aligned with stakeholder goals.
- Project manage and implement mandates with clients and transactions.
- Prepare transaction documentation and liaise with legal, accounting, and other professional advisors.
- Support the growth of the investment portfolio by identifying and analysing new investment opportunities.
- Mentor and supervise junior team members, contributing to their professional development.
- Highly proficient in financial modelling and advanced Excel skills.
- Strong business acumen with a solid understanding of commercial value drivers.
- Excellent communication and presentation skills, with the ability to engage effectively with stakeholders at all levels.
- Strong analytical and problem-solving skills.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Prior experience in corporate finance, investment banking, or financial advisory is advantageous.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Post Graduate Qualification / CA (SA) / CFA / BCom LLB. / BSc. Engineering / Actuarial Science
Minimum Experience Level
- 3-5 years experience in a corporate finance environment
Technical / Professional Knowledge
- Industry trends
- Microsoft Office
- Principles of financial management
- Principles of project management
- Relevant software and systems knowledge
- Decision-making process
- Business terms and definitions
- Business writing skills
- Data analysis
- Communication Strategies
- Governance Risks and Controls
Behavioural Competencies
- Communication
- Continuous Learning
- Collaborating
- Decision Making
- Managing Work
- Technical/Professional Knowledge and Skills
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Job Purpose
- We are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.
Key Deliverables
- Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.
- Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.
Job Responsibilities
- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
- Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
- Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
- Provide feedback daily/weekly/ monthly
- Meet clients' expectations by resolving queries within turnaround times.
- Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
- Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
- Sharing knowledge with all stakeholders.
- Manage own efficiency by drafting and implementing team's strategies.
- Enhance processes by constantly seeking innovative improvements to the credit systems.
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Generate innovative ideas and share knowledge.
Minimum Experience Level
- Minimum 5 years' experience in a Credit role in a Banking environment
- Minimum 5 years' experience collecting Arrears or Excess accounts
Preferred Qualification
- Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational systems
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
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Job Purpose
- To facilitate the development of future-state architecture and ensures its effective adoption. Provide and identify operational opportunities, overall direction, guidance and definition of the enterprise architecture that effectively support business strategies. Advocating and supporting the enterprise's IT strategy, identifying and analysing enterprise business drivers, analysing the current IT environment to detect critical deficiencies, recommends solutions for improvement and develop strategies for aligning IT to the business. Act as a trusted technology advisor to business in realising the business strategy for the relevant discipline. Responsible for the end-to-end view across both Capabilities and/or Solution Architecture disciplines, ensuring alignment across relevant domains. Works as an advocate and liaises with Information Services and Technology operational teams and the Enterprise Architects researching technology trends.
Job Responsibilities
- Facilitate priority setting, project selection and integration in the organisation by providing guiding principles and architecture
- Ensure alignment with emerging Technologies and possible recommendation of new technologies.
- Deliver business tasks according to the level of expertise to meet financial objectives.
- Address client needs through leading phases of projects or consult to projects and business leaders across a variety of Architecture disciplines
- Build professional relationships lead and influence in all disciplines of architecture
- Build and maintain relationships within the enterprise and within the larger field of speciality.
- Lead the achievement of architecture solutions where an understanding of all disciplines is required.
- Monitor and evaluates competitive offerings that could change the domain landscape, affects multiple domains (portfolio of solutions domains) or the broader organisation
- Identify the business impact of change and risks associated.
- Integrate the change impact into business recommendations and strategic planning.
- Adjust recommendations by considering the impact of new initiatives on market perception
- Enable enterprise wide solutions to integrate well with existing practices by developing mitigating actions and change strategies
- Consider not only the optimising of the system, but also the long term viability of the system.
- Build models around future scenario planning
- Optimising the architectural strategy across various families or portfolios of application or products in the enterprise by taking an enterprise viewpoint
- Effect multiple domains or create new domains, or changes the landscape through developing of position papers
- Integrate the key principals and issues to build enterprise wide solutions
- Apply disciplines in a variety of projects in relevant solution domains and across multiple business areas.
- Combine multiple perspectives from experience in various roles on multiple developments and architecting projects.
- Considers enterprise wide relevant best practice within the larger financial industry and global economy
- Ensure alignment to newest trends by monitors emerging trends and evaluates their potential impact on the broader organisation (The next big things)
- Deliver on work tasks for which the impact of the work can only be determined 3-5 years later.
- Move the system towards the desired future state through consideration of future scenarios, the macro environment and an understanding of present operational requirements to
- Identify underlying patterns in vague, ambiguous information.
- Make judgements based on hypotheses, future scenario's or educated guesses.
- Provide advise to the business across all disciplines.
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
Qualification/s (NQF level / Diploma / Degree)
Essential (required minimum):
- Bachelor Degree in either Information Systems or Computer Science
- Honours or Masters Degree (or higher) in either Information Systems or Computer Science
- TOGAF Foundation Training
- TOGAF Certification
- Information Technology Architect Certification (ITAC) (Open Group)
Preferred Qualification
- Cloud-related certifications such as AWS Certified Solutions Architect, Google Cloud Certified Architect, or Azure Solutions Architect.
Minimum Experience Level
- 5+ Years experience in developing strategic IT plans/roadmaps
- 10+ Years experience in systems design and development
- 10+ Years experience in Architecture
Advantageous experience (not a disqualifier):
- Understanding waterfall and agile methodologies
- Skills (Technologies, systems or software knowledge etc.)
- Assertiveness and ability to influence and reason with key stakeholders
- Able to work in a team environment
- Excellent interpersonal skills
- Analytical, Logical, Lateral and Creative Thinking
- Able to integrate disparate concepts into a cohesive whole
- Able to reason at various levels of abstraction
- Excellent modelling skills across all ICT models
- Good understanding of all levels of ICT infrastructure
- Systems thinking
- Design thinking and facilitation
- Customer Centricity
- Team Diversity
- Mature collaborator with high levels of EQ.
- Must be able to negotiate strong opinions and viewpoints
Technical / Professional Knowledge
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Business writing skills
- Cluster Specific Operational Knowledge
- System Development Life cycle(SDLC)
- Unified Modelling Language (UML)
- Rational design toolset application
- IT Architecture
Behavioural Competencies
- Building Partnerships
- Communication
- Decision Making
- Influencing
- Innovation
- Driving for Results
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Job Purpose
- To support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Deliver work according to customer expectations by prioritizing; planning and implementing requirements.
- Utilize resources by adhering to standards; policies and procedures.
- Align and continuously improve set processes by identifying innovation opportunities.
- Identify and mitigate risk by executing within governance.
- Resolve incidents by logging and tracking through correct channels Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.
- Manage final transformed data content by complying to prescribed standards for reviewing and publishing.
- Assist/govern population of datamart and metadata repository by complying to standards; systems; processes and procedures.
- Support business units by providing consulting services that delivers data and information relevant to their business
- Contribute to internal/external information sharing sessions by attending formal and informal meetings.
- Manage vendor relationship interactions by conforming to vendor management office guidelines and principles.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Degree in Information Technology or Business Management, Mathematical/Statistics
Essential Certifications
- Data Management (DAMA) Certification, Certification/formal training in relevant technology
Minimum Experience Level
- 8 years relevant experience of which 3-5 years experience is in a data management /business role
Type of Exposure
- Built and maintained stakeholder relationships
- Client and Relationship Results
- Developed and Implemented Communications Strategy
- Improved Processes and Culture
- Manage internal process
- Managed Relationships
- Managed Self
- Supported Transformation, Change and continued Improvement
Technical / Professional Knowledge
- Cloud Data Engineering (Azure , AWS, Google)
- Data Warehousing
- Databases (PostgreSQL, MS SQL, IBM DB2, HBase, MongoDB)
- Programming (Python, Java, SQL)
- Data Analysis and Data Modelling
- Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
- Agile Delivery
- Problem solving skills
Method of Application
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