Current Jobs at South African Airways (SAA)

Job Purpose    

• The Compliance Officer is to monitor compliance with and adequacy of all the regulatory training policies, processes and procedures relating to South African Civil Aviation Regulations, applicable foreign regulations, IOSA and ISAGO standards and SAA standard operating procedures, through the conduct of inspections to proactively identify undesirable conditions and applicable areas requiring improvement.
• The role is further responsible for interaction with the subject matter Regulatory Trainers and the Manager Regulatory Training to recommend and initiate training manual reviews and updates, to ensure the principles of continual improvement are applied within the Regulatory training department. The role will also support Regulatory Training revenue generation initiatives by assisting to market and administrate the training.

Principal Accountabilities    

• Assist in designing, developing and implementing training policies to ensure staff Regulatory learning and development programmes are aligned with legislative, organisational and employee needs and/or requirements
• Assist in developing training manuals and assessments for staff and third parties that will ensure they are in compliance with national and international regulations and organisational standards
• Drive and achieve departmental compliance with legislated requirements, including IOSA, CAA and other safety audit requirements, and organisation's strategic objectives
• Continuously update departmental policies, procedures and workflow processes and monitor compliance thereof to ensure seamless functioning of the department
• Compile training reports and statistical data as required
• Maintain a document control system, aligned to the relevant organisational policies, to ensure that the correct version of training related documents is utilized by trainers
• Help ensure compliance to CAA legislation to achieve renewal of the Aviation Training Organisation (ATO) certificate
• Review and update course curricular objectives and training material on a regular basis and ensure compliance to regulations and best practice
• Maintain a Quality Control System:
• Manages projects to contribute to the optimisation of the Regulatory Training function
• Correlate and analyse training data received, compile reports and make recommendations for improvements
• Act as an audit guide during the conduct of audits on the Regulatory Training Department at the behest of the Manager Regulatory Training
• Develop a quality control schedule, based on the requirements identified in the applicable training procedure manuals, with the guidance of and for approval by the Manager Regulatory Training
• Markets Regulatory Training to support revenue generating initiatives
• Manages contracts with internal and external Regulatory Training clients
• Ensures all external and internal training is compliant with all regulatory requirements

Qualifications & Experience    

• Relevant Bachelor’s degree in Compliance and/ or related field at NQF level 7
• 3 -5 years’ experience in a compliance role
• Airline experience
• Experience with documentation management systems and business processes
• Experience with developing policies and procedures
• Sales and marketing knowledge and experience
• Knowledge and Skills    
• Regulatory compliance framework
• Advanced Microsoft Office skills
• Application of codes of conduct, procedure and methods
• Time management
• Listening, observing and reviewing skills
• Use of sampling methods as appropriate to being inspected
• Attention to detail
• Analytical skills
• Judgement
• Administration skills
• Report writing
• Effective communication skills (verbal and written)
• Minute taking and meeting management
• Change management
• Presentation skills

Attributes    

• Engages in crucial conversations
• Manages projects
• Facilitates change and innovation
• Implements and aligns to vision
• Delivers value
• Role models behaviours and values
• Stakeholder relationships
• Flexibility and adaptability
• Drives results
• Organisational awareness
• Collaboration

Deadline:23rd July,2025

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Job Purpose    

• To support the Head Chef in leading the pastry and bakery section, ensuring the production of high-quality baked goods and desserts for all airline flights. The role ensures adherence to airline menu specifications, food safety standards, and production timelines, while driving operational efficiency and team performance.

Principal Accountabilities    

• Plan and oversee daily production based on airline schedules and forecasted volumes
• Place and manage stock orders using system figures and recipe interpretation
• Ensure effective stock management, including FEFO/FIFO practices and participation in stock takes
• Maintain accurate SAP system functions: stock reservation, production order confirmations, and stock reconciliation
• Create job cards and ensure output aligns with recipe specs and quality standards
• Monitor extras, ensure sign-off and handover to the uplift team
• Lead daily meal tastings and ensure spec compliance (portion control, plating, etc.)
• Innovate and contribute to the creation of new dessert items and baked products
• Lead and supervise a team of pastry and bakery staff 
• Set and monitor performance targets aligned with production objectives, and review individual and team performance; address gaps and drive improvements
• Manage shifts, weekend standbys, and irregular hours as required
• Participate in recruitment, training, and mentoring of kitchen staff
• Design and implement effective shift schedules based on production plans and flight schedules
• Coordinate with QC and stores to manage expiry dates and ingredient usage
• Escalate deviations following proper procedures and ensure resolution
• Respond promptly to customer queries and complaints
• Drive R&D efforts in pastries and introduce innovative offerings in line with airline and market trends
• Enforce food safety and hygiene standards (HACCP, FSSC 22000)
• Complete and submit CCP documentation and participate in internal food safety audits
• Ensure use of protective clothing and hygiene practices
• Monitor the implementation of SHEQ (Safety, Health, Environment, and Quality) policies
• Report and investigate any safety incidents or deviations
• Adhere to all company policies and legal obligations
• Ensure full compliance with production protocols, food safety, and environmental standards
• Take responsibility for minimizing production risks and implementing improvements
• Execute additional duties as reasonably instructed by the Head Chef or senior management

Qualifications & Experience    

• Diploma or Degree in Culinary Arts, Bakery Arts, Professional Cookery, Food Production, or related field
• 4–6 years experience in the catering and hotel industry, airline industry will be preferential
• 2–4 years experience in a professional pastry kitchen with skills in:
• Laminated doughs
• Mousses and plated desserts
• Chocolate tempering
• Sugar work
• Cake Baking
• SAP system experience is advantageous
• Food Safety Management experience
• Computer literate: MS Office (Word, Excel, PowerPoint, Outlook)
• Must have a Valid Driver’s License
• Knowledge and Skills    
• Deep understanding of GMP, HACCP, FSSC 22000, and food hygiene
• Strong leadership and people management skills
• Excellent written and verbal communication
• Knowledge of industrial relations and staff coaching
• Business acumen and understanding of kitchen cost control
• SHEQ system knowledge and implementation skills
• Ability to work under pressure in a high-volume, fast-paced environment
• Strategic planning capability and a drive for continuous improvement
• Calm under pressure: Maintains performance and precision in time-sensitive pastry work
• Creative and innovative: Brings fresh ideas and improves dessert presentations
• Detail-oriented and diligent: Adheres strictly to hygiene and allergen guidelines
• Collaborative: Works seamlessly with kitchen and FOH teams
• Punctual and reliable: Understands the critical nature of flight schedules and precise execution

Attributes    

• Emotional Intelligence
• Problem solving skills
• Achievement orientation
• Customer service orientation
• Teamwork and cooperation
• Creativity and resourcefulness

Deadline:28th July,2025

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Job Purpose    

• Working closely with and reporting to the Head Chef, the Halaal Section Chef is responsible for managing and supervising Halaal food preparation and production in strict compliance with Islamic dietary laws and FSSC 22000 food safety standards. This role ensures the consistent delivery of safe, high-quality, and certified Halaal meals for airline services.

Principal Accountabilities    

• Schedule and coordinate daily activities and output for the Halaal kitchen
• Ensure production control aligned with daily flight schedules and planning forecasts
• Maintain proper stock levels of Halaal ingredients; coordinate with procurement to avoid shortages
• Enforce operational systems and control measures for efficiency
• Place stock orders on time using system-generated data
• Interpret recipes to support bulk meal production and accurate forecasting
• Create job cards and manage production in accordance with approved specifications
• Lead daily meal tastings and compliance checks on portioning and presentation
• Ensure all extras are signed off and handed over correctly to the uplift team
• Fulfill SAP requirements: stock reservations, production confirmations, and stock takes
• Participate in month-end stock takes; ensure proper rotation (FIFO/FEFO)
• Support dessert menu creation and preparation where applicable
• Lead a team of chefs and kitchen assistants, reviewing performance and initiating corrective actions where necessary
• Set and monitor performance targets in alignment with production and quality objectives
• Submit all mandatory daily, weekly, and monthly reports (e.g., wastage, absenteeism, deviations, job cards)
• Delegate tasks effectively and manage workflow across the Halaal kitchen section
• Train and mentor staff on Halaal compliance, food safety, and correct handling procedures, and promote a culture of religious respect, food safety discipline, and operational excellence
• Develop and implement shift schedules based on production plans and flight schedules to minimize overtime
• Drive and monitor team performance to meet company goals
• Complete and hand over all CCP documentation to QA at end of shift
• Monitor adherence to SHEQ systems and policies
• Ensure full compliance with operational, safety, hygiene, and security procedures
• Enforce use of hygiene/protective gear at all times
• Support internal and external food safety audits; provide feedback on non-conformities
• Ensure all safety incidents are reported, documented, and addressed as per company protocol
• Liaise with QC and Stores to ensure ingredients nearing expiry are used efficiently, and report deviations via established procedures and ensure resolution
• Support R&D for continuous improvement and innovation in Halaal product development
• Respond to and manage customer complaints regarding Halaal meals professionally
• Comply with company policies, safety regulations, and legal requirements
• Ensure strict compliance with all Halaal production protocols across the operation
• Identify, monitor, and manage operational risks, including environmental hazards
• Execute additional instructions reasonably issued by the Head Chef or senior leadership

Qualifications & Experience    

• Diploma or Degree in Culinary Arts, Professional Cookery, Food Production, or equivalent
• Formal Halaal compliance training or certification required
• 4–6 years experience in the airline or catering industry
• At least 2–4 years experience managing or supervising a certified Halaal kitchen operation
• SAP system experience is advantageous
• Food Safety Management experience
• Computer literate: MS Office (Word, Excel, PowerPoint, Outlook)
• Must have a valid driver’s license
• Knowledge and Skills    
• In-depth knowledge of Islamic dietary laws and Halaal food preparation practices
• Strong command of food safety systems (GMP, HACCP, FSSC 22000)
• Excellent communication and leadership capabilities
• Sound understanding of industrial relations and people management
• Business acumen in food costing and operational planning
• Familiarity with SHEQ principles and food production governance
• Ability to remain composed and responsive in high-pressure, time-sensitive environments
• Capable of strategic thinking and leading process improvements
• Calm under pressure: Maintains control during tight deadlines and complex catering tasks
• Creative: Brings innovation into Halaal offerings and presentation
• Diligent: Maintains uncompromised hygiene and food safety standards
• Collaborative: Works effectively across departments and kitchen sections
• Reliable: Understands the time-critical nature of airline catering and consistently delivers

Attributes    

• Emotional Intelligence
• Problem solving skills
• Achievement orientation
• Customer service orientation
• Teamwork and cooperation
• Creativity and resourcefulness

Deadline:28th July,2025

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Job Purpose    

• The Financial Planning and Analysis Manager will play a pivotal role in the organization, leading the budgeting, planning, and performance management activities. This professional is responsible for driving the financial planning process, analyzing financial data, and providing strategic insights to senior management to support decision-making and improve financial performance.
• The incumbent is the go-to person in the company for financial insights, planning and performance support. They deliver robust analysis to guide investment decisions, assess future growth opportunities, and analyse actual and forecasted financial performance. They lead reporting on past and future trends and ROI in support of future decision making.
• This position requires a strategic thinker with strong analytical skills who can implement processes to measure performance through a Balanced Scorecard and/or KPI framework. They are expected to fully immerse themselves in the company’s commercial and operations activities in order to drive revenue growth maximisation, cost effectiveness across the value chain, return on capital invested, and proper allocation of company financial resources.

Principal Accountabilities    

• Strategic Planning
• Financial Planning
• Product Costing
• Product Pricing
• Revenue Growth Management
• Revenue Forecasting
• Financial Modeling
• Reporting
• Team Leadership
• Compliance and Risk Management
• Stakeholder Engagement

Qualifications & Experience    

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Professional membership in the Accounting fraternity, e.g. CIMA, CA or CFA (Charted Financial Analyst)
• 6 - 10 years Financial Management experience, of which 3-5 years have been reporting to an EXCO member

Knowledge and Skills    

• Advanced Excel and PowerPoint
• Financial modelling and variance analysis
• Proficiency in forecasting techniques
• Advanced knowledge of financial software and ERP systems, such as SAP or Oracle
• Experience in stakeholder management and executive reporting
• Strategic thinking and business acumen
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and presentation abilities

Attributes    

• Ability to work collaboratively across functions and levels within the organization
• High degree of integrity and ethical standards
• Proven ability to drive process improvements, cost optimization and revenue generation
• Creativity and resourcefulness
• Customer service orientation
• Adaptability/Flexibility
• Learning agility
• Ability to work under pressure and manage multiple priorities

Deadline:28th July,2025