Current Jobs at TBWA\ South Africa

KEY PERFORMANCE INDICATOR [KPI]

Client Relationship Development

• Build and maintain excellent relationships with clients.
• Develop and cultivate positive business relationships with clients across seniority levels with regular contact regarding campaigns and other issues such as a crisis.
• Understanding clients core business objectives and the nature of the pace of change within the sector and the ability to adapt.
• Understanding the variables and trends that shape the current market and categories.

Client Service/ Business Management

• Responsible for overseeing internal stake holders and working with agency subject matter experts to ensure client deliverables align with plan and client expectations, and delivered on time.
• Co-ordination of partner agencies and in leading the account and integration.
• Leading the business in a constructive and creative manner.
• Ensuring delivery of agency’s product, especially the strategic and creative product.
• Guidance of creative teams to ensure that clients business objectives and strategy is always reflected in all work in order to allow the creative work to clearly reflect the brand positioning.

Process

• Owns the development and management of client program, project goals, schedules and deliverables from internal agency teams and resources.
• Assist BUD and BD to identify and improve process and efficiency.

Financial Management

• Owns the financials for clients, ensuring that all key financial responsibilities are mutually understood and agreed upon.
• Support ethics of cost control and income growth through the team and oversee the management of income for all client accounts.

Team Leadership

• Leads cross-capability teams to deliver customer-centric, creative thinking and powerful ideas that meet client objectives and goals.

REQUIRED KNOWLEDGE AND EXPERIENCE

• Knowledge and experience with all disciplines within advertising (account services, creative, digital, production, strategy)
• 10 years experience in advertising account management.

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• As a Copywriting Intern, you will assist in crafting compelling, innovative campaigns for top brands. You’ll work closely with our creative team to develop engaging copy, hone your writing skills, gain industry experience and more.
• You will be an integral part of our team, contributing to the success of our agency and learning from the best in the industry.

Requirements

 Minimum Requirement's

• Should be a South African citizen
• Matric/Grade 12
• Diploma/B Degree in Copywriting, Communications, Journalism, Advertising or relevant field
• No work experience required

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• As an Account Management Intern, you will support our team in managing client relationships and developing innovative marketing solutions and more.
• You will be an integral part of our team, contributing to the success of our agency and learning from the best in the industry.

Requirements

Minimum Requirement's

• Should be a South African citizen
• Matric/Grade 12
• Diploma/B Degree in Marketing, Business Communications or relevant field
• No work experience required

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 Creative

• To assist their CDs in building the creative reputation of the agency.
• To take accountability in ensuring all their creative output consistently meets the highest quality standards.
• To assist the presentation of creative work internally and externally in a clear, professional and impactful manner.
• To produce and craft original and great concepts and design proactively and in response to creative briefs of existing clients or potential clients.
• Work with Strategy & Account Management to understand the clients’ brand and manage projects in a way that will support the delivery of iconic work for the brand.
• Actively encourage and facilitate collaboration within the creative department and other departments within the agency.
• Stay aware of current trends, popular culture, ideas, work in order to confidently stay ahead of the curve and stay relevant and contemporary.
• Consistently develop and refine their craft in a way that demonstrates a real passion for the work they do.
• To contribute to the shop window (local and international awards).

 Business Management

• Accurate recording of work time.
• Actively participate in new business pitches and business development when required.
• Responsibility to spread positive sentiment and not to add fuel any negative sentiments in a way that is destructive to agencys’ reputation both internally and externally.

People/Collaboration

• To help develop skills and knowledge within yourself that anticipate and reflect the changing needs of the agency and its’ clients through on the job development, active participation in the creative department (e.g. Disruption, training, and other company initiatives)
• Provide feedback to your Creative Director regarding improvements that could be made to the creative department as well as play a key role in digital innovation.
• Has actively supported and involved team members at the appropriate time to resolve issues.
• Has encouraged all members to look for collaborative ways to make the agency a great place to work.

Requirements

• Minimum of three years' experience in a Multimedia Designer position within a creative or advertising agency.