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  • Posted: Jan 10, 2025
    Deadline: Not specified
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    Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Financial Control Assurance Specialist

    Job Summary

    • The Risk Management and Governance (Assurance) team is responsible for providing finance management with assurance on the implementation and adherence to the organisations governance and control frameworks with an emphasis on financial reporting risk.
    • This role involves the development and execution of assurance plans, testing, monitoring and coordination of assurance processes within Financial Control. The role includes analysing key financial and risk information, identifying risk, assessing the control environment as required by internal policies, identification and escalation of significant findings and remediation plans.
    • To prepare financial information for all stakeholders of the business for informed decision making and to support the business.

    Job Description

    Key Responsibilities

    Provide independent and objective risk oversight/monitoring in line with the relevant Group Frameworks. Responsibilities include (but are not limited to):

    • Develop an in depth knowledge of the financial reporting systems and processes as well as the Groups Financial Reporting policies and risk management frameworks in order to assess compliance.  
    • Perform  assurance activities, including the review, challenge and tracking / escalation of findings.
    • Critical process assessment assurance, asses design adequacy and operating effectiveness of control, including reporting.
    • Analysing risk information and assessing the environment for potential areas where assurance activities would benefit management.
    • Provide check and challenge to ensure that risks have been considered and sufficiently addressed.
    • Challenge processes to ensure risk are appropriately identified, managed and mitigated.
    • Communication and escalation of relevant findings to stakeholders.
    • Review remediation plans for adequacy, completeness and progress.
    • Enable management to monitor the effectiveness of the control environment and to take action to further mitigate risk where required.
    • Provide risk guidance and support to management, including developing proposed solutions for areas where remediation is required.
    • Keep abreast of best practice, operational requirements and technology changes related to financial reporting.

    Role/Person Specification

    Education and Experience

    • B degree/similar qualification in a financial/related discipline
    • Post graduate degree or CA(SA) preferable
    • CA: Experience 0-3 years / SME as required by the specifics of the role.
    • Business experience in a Banking environment gained from a Finance, Product preferable.

    Knowledge and Skills

    • Exceptional academic track record
    • Understanding of financial reporting processes, risks and related controls
    • Ability to identify control gaps and weaknesses
    • Ability to use analytical review tools to analyse and interpret financial data
    • Ability to write concise effective reports

    Competencies

    • Effective communication and collaboration
    • Entrepreneurial and commercial thinking
    • Relating and networking
    • Analysis skills & technical ability ;
    • Adapting and responding to change
    • Persuading and influencing

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

    go to method of application »

    Specialist Platform Engineer (File Transfer)

    Job Summary

    • Apply platform engineering expertise, critical thinking, design thinking and problem solving skills in an agile team environment to produce well-organised, optimised and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.

    Job Description

    What to expect from the role

    • Work experience with different systems, software, and hardware.
    • Opportunity to work on IT projects.
    • Exposure to IT and development.
    • Work in collaboration with a team.
    • Guided by experts and professionals in the field and learn on the job.
    • Responsibilities
    • Ensure that all systems and infrastructure is monitored and maintained.
    • Perform the installation configuration and maintenance of the operating systems, operational software, and system management tools.
    • Ensure systems are maintained and are functioning with high quality.
    • Ensure that there is a high level of security and regular back up being carried out.
    • Assess the systems, identify problem areas, and fix them.
    • Collaborate with developers and fellow engineers to ensure that systems are functioning at an efficient capacity.
    • Write and maintain scripts to provide readymade solutions and reduce human intervention at any point of time for a task.
    • Design operational and information support systems in collaboration with fellow engineers and developers.
    • Be available to provide 2nd and 3rd level support.
    • Negotiate and coordinate with vendors and IT support personnel to resolve problems.
    • Operations and Support 

    Provide technical services and support for the following areas: 

    • Network level: WAN and LAN connectivity, routers, firewalls and Security 
    • Internal systems, cloud and network infrastructure 
    • Microsoft related technologies: windows server, office 365, SQL, SharePoint, Active Directory 
    • Virtualization technologies: VMware, Citrix, Microsoft 
    • Remote monitoring and management of systems alerts and notifications f. Administration of Cloud Tenancy infrastructure 
    • Identify problems and deliver timely solutions 
    • Perform daily reviews of system monitoring logs verifying the integrity and availability of all hardware, server resources, systems, and key processes.
    • Performing remedial actions as required 
    • Configure maintain and regularly review a robust backup policy for all CHL data sources 
    • Effective provisioning, installation/configuration, operation, and maintenance of systems/network hardware software and related infrastructure as required 
    • Administer and manage Active directory to ensure appropriate secure access to relevant resources for all staff Maintenance 
    • Plan and maintain production systems change control, as well as facilitate the development, enhancement evaluation, testing and implementation of new software and software releases in consultation with vendors where necessary 
    • Maintain operational, configuration, or other procedures 
    • Perform periodic performance reporting to support capacity planning 
    • Maintain up to date system documentation Customer Support 
    • Communicate technical information in non-technical language to users with varying expertise and seniority 
    • Develop, maintain, and implement efficient and up-to-date system management techniques to optimize utilization of resources 
    • Contribute to the on-going development and enhancement of relevant service standards, procedures, and guideline.

    Experience Required:

    • Prior 4 years’ experience as a systems engineer.
    • Prior work experience with installation and configurations of operating systems and system management tools.
    • Excellent knowledge of security software, automation software, scripting, and virtualization.
    • Strong time management, organization, and multitasking skills.
    • Solid experience with Cloud (AWS), administration and performance tuning of application stacks.
    • Support (installation and configuration) for IBM Sterling products (Connect Direct / Secure Proxy / authentication services as part of a managed file transfer solution.
    • Progress MOVEit Automation and Transfer with Gateway services onboarding/ support and maintenance configurations on Unix/windows/OS400 and ZOS file transfer Protocols which include Connect: Direct, SFTP/AWS S3/UNC share/Azure Blob and SSH key authentication.
    • AWS Cloud skill products knowledge and experience in supporting business flows. (GitHub /GOCD /
    • Required to ensuring that the managed file transfer solution complies with recommended security controls, Patch management from both operating systems and application level to Ensuring all audit requirements are met and addressed if there were finding against the team.

    Education

    • Bachelor's Degree: Information Technology

    go to method of application »

    Junior Platform(File Transfer) Engineer

    Job Summary

    • Work embedded as part of an agile team to produce, test, document and review source code that delivers platform features & components of service.

    Job Description

    What to expect from the role

    • Work experience with different systems, software, and hardware.
    • Opportunity to work on IT projects.
    • Exposure to IT and development.
    • Work in collaboration with a team.
    • Guided by experts and professionals in the field and learn on the job.

    Responsibilities

    • Ensure that all systems and infrastructure is monitored and maintained.
    • Perform the installation configuration and maintenance of the operating systems, operational software, and system management tools.
    • Ensure systems are maintained and are functioning with high quality.
    • Ensure that there is a high level of security and regular back up being carried out.
    • Assess the systems, identify problem areas, and fix them.
    • Collaborate with developers and fellow engineers to ensure that systems are functioning at an efficient capacity.
    • Write and maintain scripts to provide readymade solutions and reduce human intervention at any point of time for a task.
    • Design operational and information support systems in collaboration with fellow engineers and developers.
    • Be available to provide 2nd level support.
    • Negotiate and coordinate with vendors and IT support personnel to resolve problems.
    • Operations and Support 
    • Provide technical services and support for the following areas: 
    • Network level: WAN and LAN connectivity, routers, firewalls and Security 
    • Internal systems, cloud and network infrastructure 
    • Microsoft related technologies: windows server, office 365, SQL, SharePoint, Active Directory 
    • Virtualization technologies: VMware, Citrix, Microsoft 
    • Remote monitoring and management of systems alerts and notifications f. Administration of Cloud Tenancy infrastructure 
    • Identify problems and deliver timely solutions 
    • Perform daily reviews of system monitoring logs verifying the integrity and availability of all hardware, server resources, systems, and key processes.
    • Performing remedial actions as required 
    • Configure maintain and regularly review a robust backup policy for all CHL data sources 
    • Effective provisioning, installation/configuration, operation, and maintenance of systems/network hardware software and related infrastructure as required 
    • Administer and manage Active directory to ensure appropriate secure access to relevant resources for all staff Maintenance 
    • Plan and maintain production systems change control, as well as facilitate the development, enhancement evaluation, testing and implementation of new software and software releases in consultation with vendors where necessary 
    • Maintain operational, configuration, or other procedures 
    • Perform periodic performance reporting to support capacity planning 
    • Maintain up to date system documentation Customer Support 
    • Communicate technical information in non-technical language to users with varying expertise and seniority 
    • Develop, maintain, and implement efficient and up-to-date system management techniques to optimize utilization of resources 
    • Contribute to the on-going development and enhancement of relevant service standards, procedures, and guideline.

    Experience Required:

    • Prior 1 year experience as a systems engineer.
    • Prior work experience with installation and configurations of operating systems and system management tools.
    • Excellent knowledge of security software, automation software, scripting, and virtualization.
    • Strong time management, organization, and multitasking skills.
    • Solid experience with Cloud (AWS), administration and performance tuning of application stacks.
    • Support (installation and configuration) for IBM Sterling products (Connect Direct / Secure Proxy / authentication services as part of a managed file transfer solution.
    • Progress MOVEit Automation and Transfer with Gateway services onboarding/ support and maintenance configurations on Unix/windows/OS400 and ZOS file transfer Protocols which include Connect: Direct, SFTP/AWS S3/UNC share/Azure Blob and SSH key authentication.
    • AWS Cloud skill products knowledge and experience in supporting business flows. (GitHub /GOCD /
    • Required to ensuring that the managed file transfer solution complies with recommended security controls, Patch management from both operating systems and application level to Ensuring all audit requirements are met and addressed if there were finding against the team.

    Education

    • National Certificate: Information Technology

    go to method of application »

    Banker - Enterprise (FAIS)

    Job Summary

    • Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

    Job Description

    • Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
    • Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.   
    • Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)
       

    go to method of application »

    Head Credit: Business Support

    Job Summary

    • The purpose of the role as Head of Business Support Relationship Banking will include the Leadership, management and control of distressed debt exposures for Relationship Banking clients and provide business support to Commercial, SME, Private Bank & Wealth, Commercial Asset Finance and Agriculture sector businesses. The incumbent will lead, drive the performance and manage the overall Business Support strategy for Relationship Banking. The role will actively manage the Business Support team charged with delivering turnaround and managed exit strategies to manage credit risk and customer relationships (i.e. structuring, restructuring, sanctioning, monitoring and control). The Portfolio consists of general corporate, Listed, Project Finance and structured finance customers within the Relationship Banking cluster. These will be geographically spread, high exposure and often highly complex customers experiencing financial stress as defined.  The incumbent will lead the risk management of the portfolio through sanctioning and oversight for the monitoring and control functions of the team ensuring related regulatory compliance is delivered. The overall responsibility to ensure that the portfolios under the management of Business Support are adequately impaired. Lead the delivery of highest quality customer service, proactive internal stakeholder engagement and feedback consistent with a Business/Risk partnership model. Take responsibility for Business Support’s strategic development and direction.

    Job Description

    Credit Risk Management 

    • Ensure highest standards of credit quality for portfolio through sanctioning, case sampling and application of risk best practice and maintenance of these standards throughout the team.
    • Implementation of credit policy, processes and procedures always ensuring compliance. Contribute to business and credit policy development. 
    • Management of risk to maintain an appropriate level of impairment, classification of WL cases and appropriate credit rating of each asset. Ensure provisions are forecast and raised in a timely manner and at an appropriate level across the portfolio. 
    • Evaluation and approval/decline of credit proposals which lie outside the discretion of individuals within the team. 
    • Have capacity to occasionally lead complex negotiations with high value / profile cases acting where strategies may conflict with customer’s aims e.g. insolvency 
    • Supporting the Business Support Specialists as required with high profile/confrontational or complex cases and where appropriate engage directly as part of performance development process
    • Aid and provide coaching to team members in formulating strategies for more complicated cases. 

    Business Management 

    • Manage workflow to world class standards of quality and cost driving efficiencies and effectiveness across the team. 
    • Proactively engage with and manage internal and external stakeholders, using high quality negotiating and influencing skills. 
    • Develop a strong internal network and with external professionals to maximise benefits, promote Business Support and develop strategies and solutions. 
    • Responsible for the adherence to governance, compliance and lending portfolio controls, ensuring own conformance to policy and procedures, including proactive management of agreed responsibilities for data integrity. 
    • Work collaboratively with other business areas to ensure efficiency and sharing of knowledge across the wholesale distressed-debt portfolio. 
    • Continuously improve the response to changing needs in the marketplace by having regular dialogue with lenders, professional’s regulators, lawyers and accountants.

    Change Leadership 

    • As a member of the Credit Risk senior management team take responsibility for elements of the AGL strategic development and direction to meet organisational objectives.
    • Proactively embed agreed change initiatives, e.g. in support of process and quality improvements, cost reductions and development of people. 
    • Continuously improve the response to changing needs in the market by having regular dialogue with lenders, venture capitalists, regulators, lawyers and accountants

    Team Leadership 

    • Lead and develop a highly motivated team, maintaining excellent relationships within own team and wider Relationship Banking team to ensure achievement of business objectives. 
    • Provide strategic direction to the team; inspire and drive high performance in individuals and in the team using appropriate management information tools set challenging and stretching objectives.
    • Drive proactive application of Absa values and behaviours throughout the team including establishment of common goals and objectives.
    • Lead by example across the Risk community ensuring a collaborative approach to the Business/Risk Partnership. Maintain interactive relationship/dialogue with Coverage at Team Leader level. 
    • Lead excellence in performance management processes. Identify skill gaps, training and development needs of the team and support delivery of appropriate development plans to meet training needs and develop through effective feedback and coaching. 
    • Responsible for team delivery to meet the organisational objectives.
    • Responsible for talent recruitment, development, retention and succession planning strategies.
    • Manage resources in the most cost-effective manner to deliver across the business.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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    Analyst: M&A

    Job Summary

    • Joining this team is for an innovative, numerate and bright individual keen to execute investment banking transactions from inception to closure. The role requires a team player who are keen to travel, who doesn’t like hierarchies and who is prepared to back themselves to win. Ideal candidate will have a Financial honours/CA/CFA/MBA with at least 2 years Investment Banking M&A/Advisory experience.

    Job Description

    • Support the execution strategy for the business with an aim of simplifying delivery, keeping the needs of the customers in mind. Responsible for supporting senior Bankers with identifying and sourcing moderate to complex investment banking advisory/ M&A transactions.
    • Develop relationships with existing and potential clients. Support the business plan for the business area including development of strategies ,client segmentation, marketing plans, and execution criteria.
    • Execute transactions in accordance with product approvals.
    • Assess industry and global markets for new and existing financial products to enhance revenue.
    • Stakeholder management.
    • Working in team driving collaboration.

    Education

    • National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

    go to method of application »

    Senior Finance Manager Cost Optimisation

    Job Summary

    • The position of Senior Finance Manager: Cost Optimisation and TP Management is open in EB Finance. This role provides financial leadership and support to the business, offering guidance on developing and measuring strategic goals from a financial perspective. It drives operational understanding of the financial impact of business decisions and helps achieve financial objectives by delivering accurate, value-added financial management information and analysis. The team continuously supports decision-making for Exco and senior management within EB. This role specializes in Transfer Pricing and total cost FPA & Reporting.

    Job Description

    • Analysis and management of EB Transfer Pricing 
    • Provide analysis on EB Transfer Pricing to ensure alignment with the cost optimization strategy.
    • Review cost drivers, services and allocation methodology for Group TP and EB recoveries.
    • Manage EB performance cell reporting to ensure fully absoEBed cost reporting for each product and segment.
    • Represent EB at Absa Group TP forums, offering strategic support to EB Exco through insights and ad hoc analysis of EB TP.
    • Review transfer pricing arrangements for group functions charging to the cluster and recharges from the cluster to other business areas. Monthly, review reports to ensure charges are accurate and address concerns directly with finance teams from other areas.
    • Financial management and Business Partnering 
    • Collaborate with business unit or function heads to determine their performance reporting needs (both financial and non-financial) and agree on deliverables annually.
    • Define the format for management reports and coordinate with system developers and data providers to create these reports.
    • Ensure consistent and accurate reporting ("one version of the truth") that reconciles with reports produced in other areas of the business.
    • Review variance analyses prepared by the team for different business units and discuss significant cost variances with business unit heads to understand the reasons.
    • Review the quality of and provide input into the Cluster Exco/ MANCO packs and liaise with EB central FDS team to provide consolidated cost reporting.
    • Lead investigations into cost-saving initiatives and make comprehensive recommendations to business unit or function heads.
    • Provide input and support to project/change teams during the development of business case financials for new projects or initiatives, upon request.
    • Financial Planning & Analysis
    • Advise business unit decision-makers on the processes and requirements during the Medium Term Planning (MTP), Short-Term Planning (STP/budget planning), and Revised Annual Forecast (RAF) cycles. Ensure their commitment and thorough input for these activities and support them in translating strategy into financial objectives as needed.
    • Manage and review the consolidated financial plans (Total cost ) generated by MTP, STP, and RAF, prepared by the team, and conduct quality checks on the consolidations before recommending approval to the Cluster CFO.
    • Manage EB end-to end MTP, STP & RAF process for EB Transfer Pricing
    • People Management 
    • Develop internal capability by recruiting and developing a capable team to ensure the necessary resources are in place to achieve business strategy and objectives.
    • Implement the people management strategy for the area, in collaboration with the HEBP for the business unit, focusing on talent management, development, resourcing, and retention.
    • Embed formal Performance Development and informal coaching within the team.
    • Motivate the team and implement measures to recognize and reward direct reports.
    • Inspire team members through coaching and mentoring, helping them to perform optimally in alignment with the vision and values, and create a sense of urgency and excitement around the business.

    Education and Experience Required

    • Minimum B-degree (NQF level no.7) Desired Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA or MBA qualification preferred.
    • 5+ years professional financial management experience
    • 5+ years Banking Experience at a management level
    • Preferred team lead in Finance Function teams or in professional environments
    • Experience in business transformation contexts related to exponential business growth
    • Experience in commercial innovation environments
    • Broad Finance including strategic, commercial, legal, risk and operational aspects
    • Ability to build, develop & lead professional level teams
    • Understanding of the financial services sector within a professional business environment
    • Knowledge of people change management

    Knowledge & Skills: 

    • Banking regulation (Expert)
    • Writing & reporting (Advanced)
    • Presentation skills (Advanced)
    • Understanding of systems used (Advanced)
    • Understanding of relevant legislation (Advanced)
    • Understanding of corporate controls and checks (Advanced)
    • Knowledge of business continuity and contingency (Advanced)
    • Computer literacy (Advanced)
    • Excellent organisational skills (Advanced)
    • Excellent communication skills (Advanced)
    • Relationship management and networking (Advanced)
    • Strong performance management and coaching skills (Advanced)
    • Ability to think creatively (Advanced)
    • Ability to react positively under pressure (Advanced)
    • Good understanding of the policies and strategies (Advanced)
    • Understanding of Banking operating structures (Advanced)
    • Change management (Advanced)

    Competencies:

    • Entrepreneurial and commercial thinking
    • Deciding and initiating action
    • Adapting and responding to change Planning
    • Learning and researching
    • Analysing
    • Planning and organising
    • Relating and networking, Leading and supervising

    Education

    • Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

    go to method of application »

    Senior Manager, Fraud Hotline, Fraud Solutions

    Job Summary

    • Senior leadership role with complexities of a sophisticated, high volume, high risk and high pace within the Fraud Solutions/contact center environment that is managed on a 24/7 shift cycle basis. Coupled to this, is a requirement for the balance of fraud risk management and customer experience through technology and delivery teams/supervisors.
    • To develop tactical strategy and delivery plans, formulate associated practices and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives. 
    • Lead a team of 120+ people with 10 direct reports in an Inbound Fraud Hotline environment focusing on fraud loss mitigation, customer empathy and experience driven through expert fraud team and advanced technology.
    • Role requires extensive senior leadership experience with incumbent having led other leaders to allow navigating complex challenges, providing thought leadership in the business and ability to engage unions on matters of disputes as raised by colleagues working in the environment. 
    • The incumbent must have experience in working in a matrix reporting system with ability to lead support individuals through a matrix reporting line.

    Job Description

    Education

    • NQF 7 and above / Bachelor's Degree: Business, Commerce and Management Studies or related fields
    • Master of Business Administration or Equivalent (NQF 8 or above will be Advantageous)

    Preferred Experience

    • 8-10 years Financial Services or similar environment experience
    • 3-5 years leadership/senior management experience
    • Operations  &/or Contact Centre Management Experience
    • Experience working in a Fraud or Risk environment will be Advantageous

    Additional Description

    • Risk Management: Providing Subject Matter Expertise to Risk types
    • Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders
    • Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues
    • Leadership: Develop a high performing Team
    • Customer Experience: Provide empathetic customer experience to defrauded customers
    • Digitized Solutions: provide business ownership and sponsorship to future thinking and programmes
    • Risk and Control: Adherence to Policies, Procedures and Regulations

    go to method of application »

    Lead SASE WAN Engineer

    Job Summary

    • Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.

    Job Description

    • Interface with business applications teams, monitor and troubleshoot the SASE solution to ensure optimal performance and availability.
    • Produce and maintain high quality operational documentations for SASE to ensure a well-managed and mature infrastructure.
    • Provide implementation support and troubleshooting assistance for SASE related issues.
    • Support the future end-to-end SASE Architecture Architect
    • Positively contribute to the organisation wide platform & engineering strategy & the achievement of end-end ‘Platforms as a Service’
    • Collaborate across the tech value chain (CSO, CTO, etc.) to help the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
    • Assess security gaps in current design and processes, maintaining market and vendor awareness of both trends and advancing capabilities in alignment to the transformational program goals.
    • Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
    • Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem 

    Accountability: Platform Development & Delivery Management

    • Ensure the most optimal design & deployment of technical solutions in the organization (via pipeline – not manually)
    • Maintain or enhance SASE Solution systems components and services to ensure that infrastructure is in a vendor/bank -supported and standards-compliant state.
    • Leverage the required expert level (own) skill & knowledge in platform engineering. architecture & Infrastructure, design and manage all development & development practices & outputs across feature teams
    • Guide & ensure the delivery of quality development (code) based on own experience platform engineering
    • Effectively manage the platform delivery pipeline & associated releases for maximum customer impact & minimum business risk
    • Coach & Mentor junior engineers on technical competencies to effectively deliver on platform stability.

    Person Specification

    • Excellent verbal and written communication skills, including the ability to produce high quality technical documentations.
    • Strong technical/network hands-on background
    • Self-starter, able to work unsupervised in addition to being a strong team player.
    • Ability to work under pressure.
    • Ability to work and adapt to an increasingly global operating model.
    • An understanding of the project lifecycle and Agile Principles with emphasis on validation and live implementation phases.
    • Skilled in incident, problem and change management.
    • Strong understanding of network protocols
    • Experience in engaging in all aspects of the design and implementation of an organization’s hosting environments.

    Specific Solution knowledge desirable for the role: 

    • Hands-on experience in Zscaler Platform
    • Strong knowledge of Proxy functionality and Proxy features
    • Relevant experience in Windows/Linux/Cloud environments
    • In-depth understanding of Secure Access Service Edge (SASE) network principles such as ZTNA, SD-WAN and SWG.
    • Proficiency in configuring and managing network security through Zscaler/Fortinet/Cisco

    Education

    • Bachelor's Degree: Information Technology

    go to method of application »

    Lead technology

    Job Summary

    • Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

    Job Description

    • Product & Service Direction Setting, Solution Design & Performance Management
    • Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
    • Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
    • Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
    • Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
    • Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
    • Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
    • Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
    • Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
    • Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
    • Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)
    • DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)
    • Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
    • Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
    • Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
    • Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
    • Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
    • Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
    • Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
    • Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
    • Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.
    • Delivery Management (where there is a specific product / service you manage)
    • With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
    • Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
    • Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
    • Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
    • Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

    People

    • Set & Cascade Product & Service direction across squads
    • Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
    • Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
    • Accountable for the right people in the right teams to deliver on our tech strategy (always!)
    • Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

    Financial & Vendor Management, Risk & Governance

    • Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
    • Manage & Apply the organization risk & governance frameworks
    • Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
    • Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
    • Manage all vendor selection processes & take full accountability for all related commercial impact
    • Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
    • Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Method of Application

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