Current Openings at Land Bank Careers

MAIN PURPOSE OF THE JOB

• To provide professional secretarial and office support/administration services including diary management to the office of Chief Financial Officer (CFO).  Facilitate operational efficiency and assist the CFO to achieve strategic objectives. To manage the administrative requirements of the office of the CFO and assist with scheduling, planning and coordinating all Divisional activities

Key Performance Areas    

Secretarial Support

• Organise CFO  diary, schedule appointments and ensure there are no conflicting appointments in the diary
• Telephone response – receive telephone calls, organise and prioritise calls, re-route or assist callers
• Co-ordinate and arrange CFO business trips and ensure itinerary is made available to  CFO prior to trips
• Monitor incoming e-mails, redirect correspondence, prioritise issues and discuss with the CFO
• Ensures all correspondence is typed and where appropriate drafted and approved by CFO or dispatched independently

Stakeholder and Meeting Management

• Co-ordinate internal and external meeting requests
• Receive visitors for the CFO

Scheduling, Planning and Coordinating Divisional Activities

• Distribute correspondence in and out from the office of the CFO 
• Co-ordinate / Manage Divisional special projects
• Management, monitoring and updating of Divisional risk register to ensure business continuity in support of the Business Coordinator / Manager where applicable
• Assist the CFO to prepare presentations when required
• Monitor that all leave requests for all the CFO’s direct reports, are approved
• Develops and maintains a contacts data base for the CFO’s office
• Manages and secures confidential information e.g. allegation of fraud and fraud investigations
• Take stock of and order stationery to maintain an adequate supply for the Division

Administration of Correspondence and Documentation

• Register on receipt of hard copy documents and distribute accordingly
• Ensures all documentation is kept in a safe and secure environment and that archives are indexed
• Creates and maintains an effective filling system
• Ensures accurate record keeping and relevant database input
• Maintain files, records and document retention and destruction in the CFO office
• Provide documentation to requestors in accordance with the document management policy and procedure when requested

Facilitate Events

• Compile the event material in accordance with the objectives and requests; or
• Obtain/procure the material from the relevant source/provider
• Type pre-event material as directed by the Business Manager / Coordinator as applicable and distribute to the attendants prior to the event
• Evaluate the intervention to ensure that the quality management objectives are achieved
• Inform the relevant role players of the outcome of the event
• Document the results of the event for future reference purposes
• Facilitate events in accordance with policies, procedures, and legal requirements
• Conclude facilitation actions within the allocated upon time frames

Research

• Research information as required by CFO using variety of sources
• Develop presentations for the CFO based on research conducted
• Perform any other research tasks as may be required by the manager
• Assist the O / CFO with special projects as and when they arise

Performance Administration

• Ensure performance agreements are signed for all direct reports within stipulated time frames
• Schedule coaching and performance review dates for the year in advance
• Prepare file for each of the CFO
• Ensure all relevant evidence / means of verification is included in files

Budget Monitoring

• Monitors expenditure against budget
• Track department expenses and report variances to the CFO
• Support the Division in co-coordinating expenses
• Keeps a register of payments made

Preferred Minimum Education and Experience    

• Post matric qualification / Diploma in Office administration or Secretarial
• 3-5 years experience as a Personal Assistant for an  CFO

Critical Competencies    

• Policies and Procedures
• Document Management
• Legislation
• Microsoft Office
• Project Co-ordination

Additional Requirements    

• Required to be flexible with working hours
• Extended hours as and when required
• Travel as and when required

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Job Advert Summary    

• To design, implement and manage an end-to-end legal recoveries capability that is recognised as a valuable and strategic function of the Land Bank. The function should maximise cost effective recoveries thereby supporting retail and business and corporate banking strategy. Maintains acceptable Non-Performing Loans (NPLs) percentage in relation to the loan book. To manage legal risks of the Bank. To manage the legal recoveries process as well as external service providers’ performance. To draft and vet various types of agreements pertaining to the legal recovery process. 

Key Performance Areas    

Legal and Solvency Strategy development and overseeing the legal recovery process including insolvency and debt collection

• In alignment to the corporate plan develops, implements and maintains the legal recovery and insolvency strategies to maximise recoveries and minimise NPLS’s
• Manage various functions within Legal Recoveries in order to maximise cost effective recoveries.
• Determine what write-off is appropriate and is in the best interest of the Land Bank.
• Develop, implement and enforce right-off processes and related policies.
• Manage and monitor the matters that are referred to attorneys and debt collectors as well as for liquidation
• Manage the insolvency process including validation of claims and liquidation of them and distribution accounts
• Monitor and evaluate the performance of the appointed panel of attorneys.
• Manage the relationship and performance with the Debt Review panel of outsourced service providers, track vendor compliance against the SLA and contractual and legislative requirements
• Identify effective risk controls and put proper risk control assessment in place and reviewed annually
• Document that risks controls are operating effectively and if not that appropriate, corrective actions are taken

Management of stakeholder relations

• Oversee and manage the flow of relevant information to best inform stakeholders as to the status of the portfolio or individual clients within the portfolio
• Where appropriate generate feedback to stakeholders to improve future risk decisions and ensure past mistakes are prevented
• Drives stakeholder alignment and satisfaction utilising sound stakeholder management techniques
• Maintain relationships with external service providers (attorneys; debt collectors, etc.) and handle their queries timeously.
• Maintain relationships with clients.
• Maintain relationships with the relevant government departments (DRDLR, DAAF, etc.)
• Maintains good communication and reporting lines with branches.
• Respond timeously to internal and external customer queries

Reporting and information systems

• Manco reporting – detailed reports on amounts recovered and NPLS as well as cost effectiveness
• Credit Risk operations (CROM) reporting – identifying and highlighting from a recoveries and NPL perspective
• Exco reporting – high level reporting on overall recoveries and NPLs as well as high value litigation matters
• Quarterly business reports Maintain and enhance the system to suit business needs and support efficiencies
• Complete monthly audit assessment to ensure all required documentation / agreements / correspondence is in place to facilitate a clean audit result.

Departmental and People Management

• Performance Management
• Analyse the business plan to determine the applicable deliverables and targets
• Compile the Performance Management documentation in collaboration with the staff member in terms of:

Job Profile requirements
Key Performance Areas

• Personal Development Plan
• Conduct performance planning session and Track and monitor performance in accordance with performance contracts
• Conduct performance reviews in accordance with policies and procedures and take corrective actions where necessary
• Capacity Planning
• Determine the human resource requirements, in accordance with the expected deliverables and current capacity
• Secure the human capital requirements to ensure that deliverables will be met in accordance with the expected targets
• Set and achieve employment equity targets.
• Minimise staff turnover
• Lead the department in such a manner as to foster innovation and technological excellence.
• Demonstrate behaviour aligned to the corporate Land bank values
• Equitable distribution of responsibilities and accountabilities and plan appropriate human capacity and full utilisation for projects under management
• Financial Management
• Develop and manage budget
• Manage expenditure and ensure no fruitless expenditure
• Adhere to financial guidelines and thus ensure proper control over expenditure
• Pursue divisional targets and manage the financial health and stability of division

Preferred Minimum Education and Experience    

• LLB or equivalent qualification.
• Admission as on attorneys is a requirement or admitted Advocate having served pupillage.
• 8 years experience in legal recoveries / debt collection environment, preferably in a bank at the senior management level.
• 8 years experience in restructuring of distressed accounts.

Critical Competencies    

• Legislation
• Policies and Procedures
• Business Environment
• Recovery Process
• Risk Management
• Understanding of Insolvency and business rescue legislation and practises in South Africa
• Systems (SAP, ICT)
• Additional Requirements    
• Knowledge of the Land Bank Act
• Knowledge of PFMA