Current Openings at Old Mutual

Aspires to be a Financial Advisor

• We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
• The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

Skills

• Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Competencies

• Action Oriented
• Balances Stakeholders
• Builds Networks
• Collaborates
• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability

go to method of application »

Aspires to be a Financial Advisor

• We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
• The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

Skills

• Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Competencies

• Action Oriented
• Balances Stakeholders
• Builds Networks
• Collaborates
• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability

Education

• NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

go to method of application »

Aspires to be a Financial Advisor

• We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
• The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

Skills

• Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Competencies

• Action Oriented
• Balances Stakeholders
• Builds Networks
• Collaborates
• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability

Education

• NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

go to method of application »

Aspires to be a Financial Advisor

• We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
• The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

Skills

• Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Competencies

• Action Oriented
• Balances Stakeholders
• Builds Networks
• Collaborates
• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability

Education

• NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

go to method of application »

Job Description

Linked UP to Learning Performance Consultant (N)

• You will form part of RMM within the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers' most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial service’s needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segment.
• The Learning Consultant role is responsible for enabling and evaluating learning solutions that support and drive Business Changes in the business aligned to Business transformation, optimisation, improvement and support objectives.
• The incumbent is required to consult, design, deliver, and evaluate learning solutions, so they are relevant and are individually accountable for achieving results through their efforts. 
• The essential skills required for the role are communication (written and verbal), interpersonal, problem-solving, facilitation, creativity, critical thinking, consulting, decision-making, project management, collaboration, and analysis.
• The desirable skills are emotional intelligence, learning design, business partnering, and coaching.

Key Responsibilities

• Consult with stakeholders to determine learning needs and requirements.
• Demonstrates the importance of collaboration by working closely with all stakeholders to determine and achieve learning objectives.
• Plan and track the progress of learning deliverables against Business Project objectives whilst challenging and providing direction to business and L&D.
• Design, co-implement, and drive the change management plans for learning that support the learning culture.
• Delivers relevant and insightful information through reporting.
• Evaluate the impact and outcomes of learning by measuring and monitoring the effectiveness as well as efficiency.
• Operational
• Conducts needs analyses and designs learning frameworks and solutions for learning that address business, performance, and learning outcomes.
• Design and deliver a complete learning experience that supports the transfer of learning in the workplace.
• Risk Management
• Maintain the governance, disciplines, and controls associated with Business Change learning.
• Apply the Quality Management process to the design and delivery of all learning solutions.
• Ensure that all learning designed and/or delivered comply with business requirements.
• Manages assigned Business Change learning projects.
• Facilitate discussions with stakeholders on learning requirements

Requirements 

• Relevant Business or HR or L&D tertiary qualification (Min. NQF 5)
• 3+ years of relevant experience in an L&D role(s) responsible for the design/delivery (facilitation) and evaluation of learning solutions, ideally in the regulatory learning field.
• Knowledge of L&D practices, principles, methodologies, and techniques used preferably in Financial Services.
• Experience working with key stakeholders on business projects linked to organisation or human capital changes.
• Knowledge and experience working in Storyline Articulate will be an advantage.

Skills

• Action-Oriented, Communication, Information Analysis, Information Interpretation, Insight Generation, Results-Oriented, Teamwork

Competencies

• Collaborates
• Communicates Effectively
• Develops Talent
• Drives Engagement
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes

Education

• NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

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Job Description

• Old Mutual Finance is currently seeking to hire a Junior Quality Engineer. This role is nationally based and forms part of the Old Mutual Finance Information Technology Team.
• A Matric or Grade 12 equivalent with computer application technologies as a subject.
• Object Object-oriented programming knowledge.
• Experience with Java as a programming language.
• Strong attention to detail and problem-solving skills.
• Relevant tertiary qualifications are highly advantageous.
• Experience in manual testing advantageous.
• Experience in developing automated tests advantageous.
• ISTQB Foundation certification advantageous.
• Agile certification is advantageous.

Skills developed in this role:

• API testing with Postman
• Test case creation, execution and reporting
• Defect management
• Execute automation tests via Jenkins
• Regression Testing
• Functional Testing
• Smoke Testing
• Develop automation tests using Java and Selenium
• Proficiency in testing tools and methodologies.
• Communication and teamwork abilities.
• Proficiency in testing tools and methodologies.
• Ability to script and run SQL statements.
• Tools used for this role:
• Allure Reports
• Locust Performance Tool
• Docker
• Kubernetes
• Virtual Machines
• BrowserStack
• TestNG
• Maven
• Jenkins
• Git
• Jira
• Xray test case management for Jira
• Performs quality assurance checks for applications developed in house, packaged, or third-party hosted, using a variety of manual and automated tools. Develops and implements quality assurance, problem reporting processes and systems.

Responsibilities

• Quality Assurance Testing
• Carry out a specified range of complex tests; interpret test data to verify that specifications are met and/or to identify remedial actions required to ensure conformance.
• Testing Information Technology (IT) Performance
• Perform routine website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.
• Quality Assurance Testing Design
• Carry out a range of activities to generate evidence in support of the validation of existing and new quality assurance test methods and procedures.
• Quality Management System
• Carry out a range of quality management activities under the guidance of senior colleagues to contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS) and to support the design, development, and documentation of new policies, procedures, and business processes.
• Operational Compliance
• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
• Continuous Improvement
• Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.
• Document Preparation
• Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
• Work Scheduling and Allocation
• Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.
• Personal Capability Building
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

• Adaptive Thinking, Data Analysis, Data Compilation, Executing Plans, Laboratory Testing, Legal Practices, Oral Communications, Policies & Procedures, QA Methodologies, Regulatory Compliance Management, Software Testing, Test Case Management

Competencies

• Decision Quality
• Ensures Accountability
• Instills Trust
• Manages Complexity
• Optimizes Work Processes
• Organizational Savvy
• Tech Savvy

Education

• NQF Level 3 & NQF Level 2 - Below school leaving

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Job Description

• This role manages a team of financial and client relations consultants and all processes in a branch to ensure achievement of objectives and drive overall branch performance. Individually accountable, over periods of 1 day to 3 months for ensuring sales targets and objectives of the team are achieved.
• Supports and motivates the consultant team in the branch to drive sales and service of insurance and lending products, as well as referrals and collections and effectively communicating and setting clear expectations on targets and required outcomes.
• Manages the branch as a profit centre, ensuring the appropriate balance of products sold, service and expenses.
• Manages and supervises the consultant team through effective performance appraisal, handling of disciplinary issues, and monitoring of staff attendance.
• Conducts manager reviews and  ensures policies, procedures and company values are adhered to in all branch operations, and that there is a compliance of processes for audit purposes and deal proactively with any non-compliance.
• Ensures that consultants are properly trained and internal capabilities are developed through the identification of talent, ongoing informal and formal coaching and mentoring and the structuring of effective development plans focused on both sales and soft skills.
• Plans and monitors daily and future activities and progress to identify any impact on targets and productivity and ensure all operations run smoothly and efficiently.
• Maintains branch operations through effective expense and cost management in support of branch profitability.
• Ensures that all people resources, systems and equipment are in place, functional and comply with the corporate identity to promote professionalism and efficiency of the branch.
• Achieves superior customer service and client centric behaviour through resolving client queries and complaints promptly, professionally and effectively.
• Manages the relationship with internal & external stakeholders (RMM, i-Wyze, Octogen, PFA, etc.) and to effectively manage the referral process between business units.  
• Proactively identifies new business or sales opportunities and actively and effectively market the products and services to ensure business growth.

Skills

• Accountability, Business, Communication, Computer Literacy, Customer Service, Development Planning, Identifying Sales Opportunities, Long Term Planning, Microsoft Excel, New Businesses, Patient Outcomes, People Management, Professional Etiquette, Profitability, Sales, Sales Objectives, Sales Support, Setting Expectations, Strategic Objectives

Competencies

• Builds Networks
• Business Insight
• Collaborates
• Communicates Effectively
• Customer Focus
• Demonstrates Self-Awareness
• Develops Talent
• Drives Results

Education

• NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

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Job Description

• Manage the implementation of the pricing strategy to support the growth and development of the business through a risk-based pricing model across all product sets and distribution mechanisms. Identify market opportunities through competitor and market analysis and to produce business intelligence on underwriting performance and / or profitability of the business.
• Manage the implementation of the pricing strategy to support the growth and development of the business.
• Develop, maintain and control tactical pricing structures ensuring key underwriting/financial matrices within the business plan are achieved.
• Use actuarial modelling tools and techniques to develop and maintain rating models, continuously optimizing the rating structure for product lines as required.
• Perform regular rate indications to set expectations for future losses and premium required to maintain desired financial performance.
• Develop and maintain insights into competitive benchmarking of rates, and use this to help optimize rating structures.
• Assess profitability of different product segments with a view to optimizing rating structures and providing guidance to underwriting.
• Develop and implement risk/return pricing standards and risk management methodologies based on actuarial and economic principles.
• Develop pricing indications to attain an underwriting profit. Price alternative structures as needed.
• Use predictive modelling techniques to gain insights into retention and new business, combined with insights on competitive benchmarking, to refine and optimize rating plans.
• Use analytical tools to gain insights into the insurance portfolio, including monitoring trends, changes and risk.
• Provide input on the structure and pricing of new product features or changes to product features.
• Assess and qualify the impact that changes to the pricing strategy have on portfolio/product performance.
• Make recommendations on data collection, tools, software and business processes to maximize insights and efficiency of the pricing function.
• Monitor exposure accumulations to find opportunities for profitable growth and risk control.
• Lead the review of new product strategies, design, pricing and implementation.
• Continuous improvement to ensure effective service
• Ensure statutory and legislative knowledge is always current in order to resolve complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
• Ensure adherence to organisational policies, practices and procedures.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Service delivery to ensure customer satisfaction
• Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
• Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
• Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
• Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
• Manage quality people practices
• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues and team members.
• Collaborate and work with the business to deliver required service levels.
• Actively share information with other team members regarding successes, issues, trends and ideas.

Experience, knowledge & skills required

• Bachelor’s degree in Actuarial Science.
• 5 – 8 years’ experience in pricing within the Insurance Industry.
• Strong knowledge of LTV principles and how they can be applied in pricing.
• Strong knowledge of statistical modelling software (Emblem, SAS, R).
• Understanding of actuarial and other insurance related models.

Competencies

• Balances Stakeholders
• Builds Networks
• Business Insight
• Collaborates
• Communicates Effectively
• Cultivates Innovation
• Decision Quality
• Drives Results

Education

• NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
   

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Job Description

Requirements:  

• Matric, Financial Services industry experience advantageous, Clear Credit and Criminal record. Good communication skills (written and verbal), Presentations skills an added advantage
• The incumbent will be responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of the community.
• Establish sound working relationships and maximises opportunities with prospective clients
• Uses appropriate interpersonal and communication techniques to gain client acceptance
• Works in specific allocated markets
• Works with a specific product

Skills

• Active Listening, Communication, Financial Products, Industry Knowledge

Competencies

• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

• NQF Level 3 & NQF Level 2 - Below school leaving

go to method of application »

Job Description

Requirements:  

• Matric, Financial Services industry experience advantageous, Clear Credit and Criminal record. Good communication skills (written and verbal), Presentations skills an added advantage
• The incumbent will be responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of the community.
• Establish sound working relationships and maximises opportunities with prospective clients
• Uses appropriate interpersonal and communication techniques to gain client acceptance
• Works in specific allocated markets
• Works with a specific product

Skills

• Active Listening, Communication, Financial Products, Industry Knowledge

Competencies

• Communicates Effectively
• Customer Focus
• Decision Quality
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

• NQF Level 3 & NQF Level 2 - Below school leaving