The Netcare Group operates the largest private hospital group, primary care network and medical emergency service in South Africa. Netcare is also the biggest private trainer of emergency personnel and healthcare workers. At Netcare, our inspiration to excel in providing medical innovation and quality care is to be found in our values. We continue to focus o...
Read more about this company
Job Summary
- The Professional Nurse/Clinical Nurse is a professional who remains responsible for the assessment, planning and implementation of individualised, holistic and person centered nursing care of a patient, their families or the community, either performed directly or indirectly.
- The incumbent ultimately coordinates patient care within the concept of the multi-disciplinary health team.
- The incumbent also fulfils the role by the use of scientifically based nursing theories and processes, treating the patients as a physical, social and spiritual individual, and by use of educational and technical means applicable to health care practice.
CONSISTENCY OF CARE
Patient care
- Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate and document nursing care in the unit.
- Ensure communication and interaction with family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.
- Ensure communication between nursing management and unit to eliminate patient care problems / issues.
- Assess, plan and implement advanced nursing care in a specialized field in accordance with standard nursing care procedures, as set out in the standards and SOPs as well as nursing care theory and medical direction.
- Initiate, direct and maintain emergency treatment (RESUS) as indicated to any patient / person in any ward / department of the hospital. To diagnose and treat the emergency patient quickly, effectively and efficiently as possible within the
Scope of Practice
- Interview patient and family to obtain relevant general background information and problem identification; evaluate patient’s behaviour and assess immediate and long term needs.
- Participate as a professional member of the multi-disciplinary team in evaluating, developing and implementing health care plans and treatment regime.
- Do rounds with the physician/medical practitioners to review condition of patients; develop nursing care plans; participate in the care of all patients in the unit.
- Evaluate patients care needs; initiate individualised nursing care plans; co-ordinate patient services.
- Prepare day / night shift documentation that reflects patient status, patient / staff ratio and problems
- Communicate with the unit manager, so that he / she is informed of activities and problems
- Perform any related tasks as requested.
Policy and procedure development
- Provide input and standards in formulating patient care policy and procedures in the hospital
Quality and risk management
- To ensure the provision of a safe, clean and secure environment for patients, staff and visitors.
- Aim as member of staff to optimise and maintain quality, effective and safe nursing care, within the frame of the assigned budget.
- Evaluate, set standards and monitor safe utilization of supplies and equipment
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Actively participate as a member of a team to achieve goals
- Co-operate and collaborate with other hospital departments to provide appropriate support services.
Education and training facilitation
- Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff / student as well as the patients
- Co-operate with the Clinical Facilitators in planning, implementing mentoring and evaluation of learning experiences / opportunities for nursing staff / students
- Provide for the ongoing review, practice and in-service training of emergency procedures
- Actively participate in in-service training and orientation of new staff in the unit
- Advise and inform staff on current and revised policies and procedures
Resource Allocation
- Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care for the individual patient regarding his / her needs and specialised skills needed by the nursing staff member through proper clinical judgement.
- Adjust staff levels to provide for acuity level needs
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with Netcare’s evolving policies and procedures
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal
- Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.
- Foster good interpersonal relations and public relations while interpreting / applying the philosophy, goals, objectives, policies and procedures
Inherent Requirements:
- Registered as a Professional Nurse with the South African Nursing Council
- Thorough knowledge of general / specialized nursing theory and practice
- Extensive knowledge of modern nursing care principles and practices
go to method of application »
Job Summary**
- As an Akeso Credit Controller, you will be responsible for managing and recovering outstanding debts from patients and third-party payers for Akeso mental health facilities within Netcare Hospitals. This role involves ensuring timely and accurate collections, maintaining strong client relationships, and minimizing financial risk.
Job Responsibilities**
- Manage a portfolio of patient and third-party payer accounts, including medical aids, private patients, and other institutions.
- Proactively contact debtors via phone, email, and written correspondence to follow up on outstanding invoices and secure payments.
- Investigate and resolve payment discrepancies, billing queries, and complex account issues in collaboration with relevant departments (e.g., patient administration, billing, clinical teams).
- Negotiate payment plans and settlements with patients, adhering to company policies and legal guidelines.
- Process and allocate payments accurately and efficiently, reconciling accounts regularly.
- Prepare and submit detailed reports on aged debt, collection rates, and debtor performance to management.
- Identify and escalate high-risk accounts or potential bad debts to senior management for appropriate action.
- Ensure compliance with all relevant financial regulations, company policies, and data protection legislation (POPIA).
- Maintain accurate and up-to-date debtor records and documentation.
- Collaborate with the legal department for debt recovery processes when necessary.
- Contribute to the continuous improvement of credit control processes and procedures.
Job Qualifications**
- National Diploma or Degree in Finance, Accounting, or a related field.
- Minimum of 3-5 years' experience in credit control, preferably within the healthcare sector or a similar high-volume environment.
- Proven track record of successful debt recovery and strong negotiation skills.
- Excellent communication (written and verbal) and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with an accounting or patient management system.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of accuracy and attention to detail.
- Knowledge of medical aid schemes and healthcare billing processes in South Africa is highly advantageous.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
go to method of application »
ROLE SUMMARY
- The CSSD assistant is responsible for the execution of procedures and tasks to clean, prepare, pack and sterilize unsterile instruments, linen and consumables and to supply sterile requirements to theatre and other auxiliary departments in the hospital.
KEY WORK OUTPUT AND ACCOUNTABILITIES
Execution of procedures
- Fold and Pack linen in the correct manner for sterilization.
- Wash and care for instruments according to the correct procedure.
- Pack instrument sets and loose articles in the prescribed manner for sterilization.
- Ensure that all required instruments for procedures are sterile and ready for utilization.
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Actively participate as a member of a team to achieve goals
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with Netcare’s evolving policies and procedures
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal VALUES AND BEHAVIOURS
SKILLS PROFILE
EDUCATION
Essential
WORK EXPERIENCE
Preferred
- Relevant experience in the nursing discipline would be an advantage
go to method of application »
ROLE SUMMARY
- The Debtors Clerk is responsible for the allocation and reconciliation of clearing accounts of Medical Aids in line with company policies and procedures.
KEY WORK OUTPUT AND ACCOUNTABILITIES
- Capture payments from medical aid clearing accounts onto the HIS and SAP systems.
- Post Remittance Advices as per SAP clearing uploads.
- Post Credit and Debit entries on SAP and HIS systems.
- Daily bank statement and SAP sheet reconciliations.
- Clearing account housekeeping.
- Proactively source and process outstanding remittances.
- Internal audit and control of ERA remittance postings.
- Assist with month end reports and deadlines incl. debtors recons and unallocated entries.
- Proactively partake and expedite timeous cash application timelines to reduce DSO’s.
- Capture payments from medical aid clearing accounts onto the HIS and SAP systems.
- Post Remittance Advices as per SAP clearing uploads.
- Post Credit and Debit entries on SAP and HIS systems.
- Daily bank statement and SAP sheet reconciliations.
- Clearing account housekeeping.
- Proactively source and process outstanding remittances.
- Internal audit and control of ERA remittance postings.
- Assist with month end reports and deadlines incl. debtors recons and unallocated entries.
- Proactively partake and expedite timeous cash application timelines to reduce DSO’s.
- Ensure allocation errors are corrected post haste and adhere to utmost accuracy when processing payments.
- Manage relevant SAP reports /weekly /monthly.
- Archive documents on a monthly basis.
- Perform any ad hoc tasks as instructed by the line manager.
- Compliance to company Policies & Procedures.
- Adherence to the CSA (Controlled self-assessment) audit standards.
- Liaise with internal and external customers.
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Create and maintain a positive environment where the differences of others are recognised, understood, and valued, so that all can reach their full potential and maximise their contributions.
- Develop collaborative relationships to help accomplish work goals.
- Build strategic inter-departmental relationships to help achieve business goals within the hospitals.
- Build effective working relationship with service providers
- Actively participate as a member of a team to achieve goals.
- Assume responsibility for own personal and professional development.
- Keep up to date with Netcare’s evolving policies and procedures.
- Compliance to Company Policies & Procedures.
- Adherence to the CSA (Controlled self-assessment) audit standards.
- Manage compliance to repeat audit findings.
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goals.
- Participate in monthly meetings to discuss issues and give feedback.
- Actively participate as a member of a team to achieve goals.
SKILLS PROFILE
EDUCATION
Essential
- National Diploma in Finance at NQF level 6 or higher Qualification i.e. Degree/BTech in Finance at NQF level 7.
WORK EXPERIENCE
Essential
- Minimum 2 years financial experience in hospital environment.
- Intermediate computer skills.
KNOWLEDGE
Essential
- Computer literacy: Excel, Word and Outlook.
- Knowledge of medical aids.
- Working knowledge of SAP ISH is preferred.
go to method of application »
ROLE SUMMARY
- To enhance operational efficiencies, client liaison and retention, service delivery and quality patient management within the Organisation.
KEY WORK OUTPUT AND ACCOUNTABILITIES
OPERATIONAL EXCELLENCE
Administrative Duties
- Complete all the company and legal documentation essential in the completion of your duty, and ensure that copies of such documentation are handed to the Operations Manager for filing (action)
- Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
- Complete E - Patient Report Forms accurately for every patient treated Complete any and all paperwork required for overtime worked and leave required
- Perform any other reasonable duties as requested by Operational Manager
Quality Improvement
- Quality assurance to maintain work standards, integrity of data reporting
- Respond to any emergency if requested and administer Advanced Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
- Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended
- Ensure the cleanliness of the station on a daily basis
- Ensure proper and adequate stock control and replacement immediately after a call if possible
- Attend CME training to maintain CPD compliance
- Submit to involvement in community projects if required
- Required to have the necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarize yourself with any changes to the treatment protocols as prescribed by the HPCSA
- Required to adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you
- Vehicle and Equipment
- Ensure the effective control of equipment in the Department as per set guidelines
- Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on Geopal, and to report such discrepancies to your Operations Manager
- Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week.
- Maintain all equipment in satisfactory working conditions in accordance with manufacturers’ details
- Ensure sufficient care is taken to prevent loss of equipment and report all losses/stolen ’to management.
- Ensure that all rechargeable equipment is kept serviceable
- Maintain rechargeable batteries.
- Update contents check lists accordingly
- Ensure accurate record keeping for all drugs used and, in your possession,
Health and Safety
- 10 Compliance with Compensation for Occupational Injuries & Diseases Act requirements
- Ensure compliance with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre.
- Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times.
- Act in the manner conducive to basic safety regulations whilst on duty
- Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
- Ensure that the scene of an incident is safe to approach and if not, make such a scene safe according to the regulations in your specific level of emergency care training
- Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
- Wear the appropriate protective gear on each scene as necessary
- Ensure proper and adequate stock control and replacement immediately after a call if possible
BEST AND SAFEST PATIENT CARE
Patient Care
- Required to respond to all emergency calls within one minute and all non- emergency calls within three minutes, unless you inform the emergency call contact centre immediately of an adequate reason why you are unable to do so
- Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
- Keep family members informed about patient treatment
- Hand all patients over to hospital staff as per protocol
- Wear protective gloves when treating or transporting all patients
- Respect the confidential nature of the information patients share with you even after their death
- Be courteous and professional when interacting with patients.
- Accurately document all patients’ information and valuables
- Ensure drug registers are filled out when appropriate drugs have been administered
- Ensure regular drug stock counts are conducted
GROWING WITH PASSIONATE PEOPLE
Self-Management and Development
- Identify self-development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager
- Formulate action steps to close the gap between the ideal and actual state of competence
- Share knowledge with relevant team members.
- Follow agreed upon (authorised) action steps until desired competence is achieved
- Be punctual and behave appropriately to the business environment
- Meet deadlines
Customer satisfaction
- Ongoing Customers satisfaction according to set standards
- Be a model of excellent customer service, ensuring that all customers experience excellent and satisfactory interaction at all time
- Listen with empathy while remaining professional at all times
SKILLS PROFILE
EDUCATION
Essential
- Current registration with the HPCSA: Professional Board of Emergency Care Personnel as a Paramedic (CCA / N. Dip EMC / Dip EMC)
- Currency with the HPCSA CPG updates.
Preferred
- An education or qualification in business management would be beneficial
- Current registration in ACLS, PALS and ATLS would be beneficial
WORK EXPERIENCE
Preferred
- 4 Years of post-graduate patient care experience in an operational environment would be beneficial
- Relevant computer proficiency would be beneficial (Microsoft Office)
KNOWLEDGE
Essential
- Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911
go to method of application »
Role summary:
- The Enrolled Nurse is responsible for direct and/or indirect nursing care of a patient or group of patients and will function under the direct and/or indirect supervision of the Registered Nurse.
- The incumbent is held accountable for his/her own acts and omissions.
- Nursing activities form part of a nursing regime that is planned and initiated by the Registered Nurse. The Enrolled Nurse will be responsible for the assessment, care and meeting of patient needs and will also be responsible for the development, implementation and evaluation of appropriate programmes of care to ensuring high quality patient care.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Administration Management
- Ensure that all documentation is maintained timeously and accurately, reflecting patient care.
- Ensure all stock is charged appropriately.
- Assist with file compilation.
Governance, quality and risk management
- Maintain a therapeutic, clean and safe environment that is free from medico-legal hazards.
- Adhere to Netcare medical waste management principles and all other waste management principles.
- Maintain a safe working environment in accordance with the Machinery and Occupational Safety Act.
- Report potential/actual risks identified.
- Ensure all stock is well controlled.
- Responsible for ensuring correct use, cleaning and storage of equipment.
- Report equipment needing repair or replacement to sister-in-charge.
- Maintain professional conduct and standards at all times in accordance with hospital policies and procedures.
- Maintains patient confidentiality at all times.
- Acts in a supervisory capacity over ENA’s.
Patient care
- Practice patient care according to his/her Scope of Practice and assume total responsibility for these activities.
- Contribute to the holistic care of patients.
- Participate in ward/unit’s quality improvement programme.
- Attend handover of report at shift commencement.
- Effective communication with patients’ regarding their care.
- Promotion of patient overall health and wellbeing.
- Practice the principles of infection prevention and all standard precautions.
- Promote and maintain good public relations with patients, relatives and visitors.
- Execute all procedures according to hospital standards.
- Refer all complaints from patients and doctors to sister-in-charge of the unit.
- Carry out all departmental duties as assigned by supervisors.
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Supports the education and training of the ENA’s.
- Actively participate as a member of a team to achieve goals.
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
- Keep up to date with Netcare’s evolving policies and procedures.
- Assume responsibility for maintaining competence in CPR.
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal.
SKILLS PROFILE
- Registration with the South African Nursing Council as an Enrolled Nurse or equivalent NQF 3 qualification.
- Compliance with the SANC code for an Enrolled Nurse and all applicable health care legislation.
- Relevant experience in the nursing discipline would be an advantage
go to method of application »
Job Summary
- The Professional Nurse/Clinical Nurse is a professional who remains responsible for the assessment, planning and implementation of individualised, holistic and person centered nursing care of a patient, their families or the community, either performed directly or indirectly.
- The incumbent ultimately coordinates patient care within the concept of the multi-disciplinary health team.
- The incumbent also fulfils the role by the use of scientifically based nursing theories and processes, treating the patients as a physical, social and spiritual individual, and by use of educational and technical means applicable to health care practice.
CONSISTENCY OF CARE
Patient care
- Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate and document nursing care in the unit.
- Ensure communication and interaction with family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.
- Ensure communication between nursing management and unit to eliminate patient care problems / issues.
- Assess, plan and implement advanced nursing care in a specialized field in accordance with standard nursing care procedures, as set out in the standards and SOPs as well as nursing care theory and medical direction.
- Initiate, direct and maintain emergency treatment (RESUS) as indicated to any patient / person in any ward / department of the hospital. To diagnose and treat the emergency patient quickly, effectively and efficiently as possible within the
Scope of Practice
- Interview patient and family to obtain relevant general background information and problem identification; evaluate patient’s behaviour and assess immediate and long term needs.
- Participate as a professional member of the multi-disciplinary team in evaluating, developing and implementing health care plans and treatment regime.
- Do rounds with the physician/medical practitioners to review condition of patients; develop nursing care plans; participate in the care of all patients in the unit.
- Evaluate patients care needs; initiate individualised nursing care plans; co-ordinate patient services.
- Prepare day / night shift documentation that reflects patient status, patient / staff ratio and problems
- Communicate with the unit manager, so that he / she is informed of activities and problems
- Perform any related tasks as requested.
Policy and procedure development
- Provide input and standards in formulating patient care policy and procedures in the hospital
Quality and risk management
- To ensure the provision of a safe, clean and secure environment for patients, staff and visitors.
- Aim as member of staff to optimise and maintain quality, effective and safe nursing care, within the frame of the assigned budget.
- Evaluate, set standards and monitor safe utilization of supplies and equipment
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Actively participate as a member of a team to achieve goals
- Co-operate and collaborate with other hospital departments to provide appropriate support services.
Education and training facilitation
- Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff / student as well as the patients
- Co-operate with the Clinical Facilitators in planning, implementing mentoring and evaluation of learning experiences / opportunities for nursing staff / students
- Provide for the ongoing review, practice and in-service training of emergency procedures
- Actively participate in in-service training and orientation of new staff in the unit
- Advise and inform staff on current and revised policies and procedures
Resource Allocation
- Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care for the individual patient regarding his / her needs and specialised skills needed by the nursing staff member through proper clinical judgement.
- Adjust staff levels to provide for acuity level needs
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with Netcare’s evolving policies and procedures
- Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal
- Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.
- Foster good interpersonal relations and public relations while interpreting / applying the philosophy, goals, objectives, policies and procedures
Inherent Requirements:
- Registered as a Professional Nurse with the South African Nursing Council
- Thorough knowledge of general / specialized nursing theory and practice
- Extensive knowledge of modern nursing care principles and practices. Relevant ICU or High Care experience would be advantageous. Capacity to implement and maintain standards of health practice required from all accredited bodies and appropriate health legislation.Extensive knowledge of modern nursing care principles and practices in the highly specialised field of the intensive care nursing.
go to method of application »
- The Financial Accountant is responsible for the supervision of the accounting function and providing full financial support within the Hospital.
KEY WORK OUTPUT AND ACCOUNTABILITIES
OPERATIONAL EXCELLENCE
Financial Accounting
- Prepare the Hospital financial and management statements according to group guidance on International Financial Reporting Standards by consistently applying Netcare’s accounting, supported by reasonable estimates.
- Produce accurate and timeous financial and management analysis and reporting.
- Analyse and report on balance sheet reconciliations, cost and benchmarking implications and results.
- Prepare management accounts, budgets and forecasts.
- Analyse and report on budget variances.
- Compilation and submission of departmental cost centre reports and liaising with line managers on budget and expenditure monitoring
- Maintenance of general ledger accounts and preparation of accurate balance sheet reconciliations
- Maintenance of the integrity, accuracy and completeness of respective accounting records and information systems
- Analytical reviews of costs and expenditure to aid EXCO and line management in decision making
- Display functional knowledge and understanding to support with the submission of statutory submissions such as VAT201 and IT14SD
- Supervision and management of the Procurement & Purchasing Department
- Maintain fixed assets register, perform physical asset verifications and compile reconciliations
- Coordinate quarterly stock counts, perform spot checks, and adjust accordingly in GL
- Managing of risk and reviewing of internal controls as well as compilation of risk reviews
- Ensure complete familiarisation of Netcare’s financial policies, as revised from time to time
- Supervision of staff in Finance Department
- Supervision of documentation storage and retention
ACCELERATING TRANSFORMATION
Transformation targets
- Embrace the transformation goals as set out by the transformation committee by fostering a culture of inclusivity in work and relationships.
GROWING WITH PASSIONATE PEOPLE
Teamwork
- Actively participate as a member of the team to achieve goals.
Personal and professional development
- Assume responsibility for own personal and professional development.
- Ensure that managerial behaviours are modelled and aligned to the Netcare values.
- Keep up to date with Netcare’s evolving policies and procedures.
SKILLS PROFILE
EDUCATION
Essential
- A relevant 3-year B Com degree or Advanced diploma qualification, with Financial Accounting 3, at NQF level 7.
Preferred
- A higher degree in Accounting or equivalent NQF 8 qualification.
WORK EXPERIENCE
Essential
- Minimum of 5 years’ experience in a Financial Department, at least 3 years at a supervisory capacity
- Proven management/interpersonal skills.
- Initiative and independent decision making.
KNOWLEDGE
Essential
- Intermediate computer literacy essential: SAP, MS-Office
- Proven financial accounting experience.
go to method of application »
ROLE SUMMARY
- The Enrolled Nurse Auxiliary will be responsible for direct and/or indirect nursing care of a patient or group of patients and will function under the direct and/ or indirect supervision of the Registered Nurse. This includes caring for the patient, her possessions, documentation and the control and economical use of stock and equipment in the ward.
ROLE SUMMARY
- The Enrolled Nurse Auxiliary will be responsible for direct and/or indirect nursing care of a patient or group of patients and will function under the direct and/ or indirect supervision of the Registered Nurse.
- This includes caring for the patient, her possessions, documentation and the control and economical use of stock and equipment in the ward.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Governance, quality and risk management
- Maintain a therapeutic, clean and safe environment that is free from medico-legal hazards.
- Adhere to Netcare medical waste management principles and all other waste management principles.
- Maintain a safe working environment in accordance with the Machinery and Occupational Safety Act.
- Report potential/actual risks identified.
- Ensure all stock is well controlled .Responsible for ensuring correct use, cleaning and storage of equipment.
- Report equipment needing repair or replacement to sister-in-charge.
- Maintain patient confidentiality at all times.
Patient care
- Practice patient care according to his/her Scope of Practice and assume total responsibility for these activities.
- Monitor vital signs of patients.
- Execute all procedures according to hospital standards.
- Carry out all departmental related duties as assigned by Supervisors.
- Practice the principles of infection prevention and all standard precautions.
- Promote and maintains good public relations with patients, relatives and visitors.
- Attend handover of report from the Shift leader.
- Refer any queries to the sister-in-charge.
TRANSFORMATION OF OUR SOCIETY
Teamwork
- Actively participate as a member of a team to achieve goals.
- Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
- Keep up to date with Netcare’s evolving policies and procedures.
- Assume responsibility for maintaining competence in CPR / BLS.
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Develop collaborative relationships to help accomplish work goal.
SKILLS PROFILE
EDUCATION
Essential
- Registration with the South African Nursing Council as an Enrolled Nurse Auxiliary.
- Compliance with the SANC Scope of Practice for an Enrolled Nursing Auxiliary and all applicable Health Care Legislations.
Preferred
- A grade 12 or equivalent NQF level 4 qualification.
WORK EXPERIENCE
Preferred
- Relevant experience in the nursing discipline.
go to method of application »
ROLE SUMMARY
- The Deputy Nursing Manager is responsible for coordinating improved cost-effective quality nursing care by ensuring compliance to professional and ethical practice.
- The incumbent is also responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will further be accountable for coordinating capacity building, mentoring, training and providing leadership in Clinical Governance.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Financial Management
- Effective management of the Nursing budget to achieve targets set in BSC
- Driving compliance as per standard acuity of all departments
- Supporting managers with analysis of Cost Centre Reports including consumables and stationery, Nursing Efficiency Reports e,g WRPT,TRPT, ED Reports to ensure cost effective care.
- Encourage optimal stock management and achievement of set targets such as MOBIT and MOBILL
- Understanding of the financial fundamentals of the organisation
- Assist the managers to ensure CAPEX process are followed
- Encourage Managers to ensure safekeeping/correct management of equipment
- Identify areas to improve operational efficiencies to ensure sustainability.
DISRUPTIVE INNOVATION
Governance and quality management
- Ensure implementation and compliance with CareOn.
- Evaluate nursing quality indicators and clinical outcomes
- Supporting unit managers to ensure compliance based on expectation as per SANC, OHSC, Department of Health, Netcare Education Validation
- Identify quality improvement opportunities and ensure appropriate strategy and quality improvement initiatives are developed and measured.
- Drive implementation of group quality initiatives as per BSC
Risk management
- Support unit managers with Investigation of all negative and moderate to severe incidents/Sentinel events and ensure timeous report appropriate capturing on IMS & SharePoint.
- Follow up on close out of all incidents/Sentinel event, effectiveness of corrective actions/Safe practice must be monitored
- Identify areas of non-compliance through clinical audit / risk assessment
- Ensure implementation of quality initiatives to manage risk in Netcare
- Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents / incidents to Nursing Services Manager / Safety Representatives
- Monitor compliance regarding infection control principles based on Best Care Always principles and relevant infection control Polices & Procedures
- Ensure compliance with the medication administration and storage policy of Netcare.
- Facilitate and manage Morbidity and Mortality meeting in each discipline
Customer Centricity
- Supporting the Unit Manager in Maintaining customer intimacy through building relationships with doctors, nursing staff, multi-disciplinary team and building patient loyalty
- Support the unit manager with patient satisfaction survey analysis and implementation of intervention to enhance patient satisfaction
- Support the unit manager to ensure timeous resolution of complaints
- Implement remedial action and assess for effectiveness
- Support the unit manager with Identification of trends
- Encourage pro-active approach to ensure customer satisfaction
Patient care
- Ensure hospital is providing safe, cost-effective quality patient care in line with Clinical Governance and evidence-based practice.
- Evaluate the patient’s journey through patient experience and stakeholder input.
TRANSFORMATION OF OUR SOCIETY
Transformation targets
- Ensure achievement of transformation goals as set out by the Transformation Committee
Teamwork
- Actively participate as a member of a team to achieve goals.
- Encourage unit managers active involvement in special events / drives to achieve goals
People management
- Support the unit manager with accurate updating WEST/staffing model such as theatre/ED, as well as required recruitment process.
- Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organization
- Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
- Co-operate with Netcare Education Division to ensure appropriate nursing training for the delivery of quality care
- Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent
- Facilitate effective change and conflict management
- Ensure professional conduct and appearance of staff
- Supporting the unit manager with human resources related matters such as disciplinary and grievance procedures and performance management
Build and maintain stakeholder relationships
- Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
- Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
- Develop collaborative relationships to help accomplish work goal.
Personal and professional development
- Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
- Keep up to date with Netcare’s evolving policies and procedures
- Keep abreast of current research in the applicable discipline
ORGANIC GROWTH AND INTEGRATION
- Strategic business alignment
- Coordinate the nursing activities with all hospital departments to provide alignment to the strategy and goals of the organisation
SKILLS PROFILE
Education
- A grade 12 or equivalent NQF level 4 qualification.
- Nursing Diploma & B Cur Nursing Edu Admin and Management or PG Dip Health Services Management
- A post graduate clinical qualification Operating Room Science
- Registration with the South African Nursing Council as Registered Nurse
Work experience
- 4 years’ experience in a private hospital setting in a management role.
- Strong leadership and interpersonal skills
- An intermediate level of computer proficiency
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail