Current Opportunities at Absa Group Limited (Absa)

Job Summary

• The purpose of the role will be focused on coordinating the planning process within Relationship Banking Financial Decision Support (FDS). This central team provides continuous decision support for Exco and senior management within Relationship Banking.
• Analysing and reporting of budgeting financial information in an accurate, complete and timely manner and providing business with meaningful insights and value-add perspective to enable decision making. Continuously seeking ways to improve operations by scaling automated financial processes, performing deep dives on several topics and trend analysis. Crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives.

Job Description

• Financial Reporting Accountabilities 
• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Validate all management reporting information for flash results, month end financial results and utilisation and reporting of various key metrics
• Generate finance narratives and insights driving business; and build pioneering new propositions.
• Take a commercial view on business and provide contextual insights into performance reports.
• Prepare financial results for senior stakeholders highlighting performance against plans, prior performance and providing meaningful insights on possible risks and opportunities for the near future
• Align to processes around month-end and year-end across the Everyday Banking Financial finance community based on the requirements from Group.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Ensure that the Senior Specialist is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Know BU financial ambitions and balance sheet aspirations of Everyday Banking Financial in performance reporting.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
• Control Environment
• GL Structure clean-up which includes “removing” of un-used cost centres, PLUS ownership of GL Structure in terms of changes (new cost centres, etc.).
• Liaison and cooperation with other Finance Business Partners

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Summary

• CIB Global Markets is currently looking to recruit a Senior Manager to manage a growth area in the Eurobond space and support sales and trading out of both the domestic and offshore offices.
• The ideal candidate should have minimum of 5 years experience with Euroclear, Fedwire and DTC settlement  knowledge gained in an investment banking environment. 
• We are looking for an individual who is able to manage staff development, in addition to driving enhancements to the operating model, whilst able to demonstrate a sound control and risk framework. They will be accountable for the end-to-end Post Trade support which includes timely settlements, cash management, corporate actions and all risk and management reporting.

Job Description

• Functional management: Set and execute the tactical strategy, plan the resource requirements for the business area, negotiate and secure its allocation and ensure delivery based on the agreed business targets |
• Operational Excellence: Oversee the design, implementation, maintenance and continuous improvement of operational activities |
• Change and programme management: Ensure the implementation of change programmes aimed at driving business strategy and improving operational efficiency |
• Business Risk and Compliance Management: Ensure the implementation of, and conformance to, Group Risk and Compliance requirements within the operating environment, in line with set risk appetite |
• Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including suppliers, clients, service providers, business partners and other Absa entities |
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development |
• Governance: Ensure the fulfilment of all required governance activities, including tracking and reporting | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Absa CIB is currently looking for a Sector Solution Specialist who will be responsible for positioning Absa as the preferred financial services provider, by interacting with industry and providing sector specific solutions through engagements with Product, Segment, Credit and other SBUs within the Absa Group. This role will assist internal stakeholders to optimise client engagements and revenue as well as informing risk mitigation activities.

Job Description

Key Accountabilities 

• Accountability: Develop New Sector Specific Product and Potential Product or Solution Enhancements
• Identify bespoke products and solutions that need to be developed, enhanced or bundled. This is done by conducting in depth client needs analysis, a product/solutions gap analysis for existing products and a solutions and product options analysis.
• Develop business concept documents for the development of a new products or solutions or enhancements to existing Products and or Solutions.
• Facilitate interaction with impacted stakeholders to obtain all of the necessary information conduct the feasibility studies.
• Compile and submit a business case for approval by the relevant stakeholders for new product development and/or product enhancement.
• Engage with product specialists to ascertain what type of support will be required during 2 product roll-out and execution of marketing and communications campaigns.
• Accountability: Lead Generation and Cross Selling Lead Generation, Cross Selling and Retention:
• Obtain potential client databases through interactions with various industry bodies and/or key external stakeholders.
• Identify cross sell opportunities by conducting a gap analysis of current products used by clients against typical sector specific products.
• Obtain regular feedback from coverage on the successes or failures of the Cross Selling opportunities previously identified.
• Compile a report on the status of the cross selling activities and upload it onto the Knowledge Management System.
• Identify and develop client retention opportunities
• Accountability: Analysis of leads and cross-sell opportunities 
• Lead Analysis 
• Provide a synopsis of the target client relating to key information criteria, including nature of business, size and operational information.
• Test credit appetite for the client based on available financial analysis.
• Showcase industry capability at the initial client meeting to determine trends and opportunities.
• Cross-sell
• Review MI and relevant indicators to determine trends and opportunities to cross-sell specific products and solutions within client portfolios.
• Accountability: Absa Industry Performance (Book) Analysis 
• Monitor and provide insights into the financial performance of industries. Based on analysis make recommendations in terms of areas for growth, cross sell opportunities and where value is lost.
• Assist in setting and monitoring industry specific financial targets, based on current and future market/sector trends
• Provide accurate and meaningful insights into financial performance within the total sector as well sub sectors of the assigned industry through conducting sector research, engagement with sector specialists etc
• Utilising research teams to provide industry leading thought leadership and tie into marketing and PR strategy
• Accountability: Client planning strategies 
• Development of client planning documentation for each identified client providing insight into company information including, but not limited to financial and operational information Provide strategic guidance to Coverage Bankers around Client Plan, to ensure that correct approach is taken and maximum value tapped into.
• Going beyond the tactical plans pro-actively complete client plans based on insights and data movements
• Documenting portfolio and product revenue flows at a subsidiary (counterparty) level to determine current income streams.
• Facilitate engagement between Coverage and Product stakeholders to discuss product/solution opportunities for each client, including subsidiaries if applicable.
• Outcomes are developed and actioned into of pipeline opportunities both non-financial and financial objectives.
• Project manage the execution of the pipeline and update the client plan on a regular basis. Assist Coverage and Product to execute pipeline opportunities and facilitate stakeholder engagement, through consultation and regular engagement, discussing the strategic approached identified in the client plan
• Provide Bankers with specific client insights and MIS to support opportunity identification, client uptake and retention.
• Accountability: Special projects 
• Ad-hoc projects that contribute to the implementation of specific objectives to increase revenue opportunities and create operational competences.
• The implementation of strategic projects that span the involvement of Product, Coverage and other relevant stakeholders.
• Process, system and resource-driven projects to create continuous improvement in client experiences.

Role / Person Specification 

Education and Experience Required

• B-degree in Commerce or equivalent NQF level 6 or higher qualification
• 5 years financial services experience, especially in product development and/or solutioning
• 2 years client solutioning experience

Knowledge & Skills:

• Essential 
• Relevant Corporate and Investment Banking Product Knowledge
• Strong practical knowledge of major competitive Products or Solutions available in the market.
• Previous experience in assessing and understanding Sectorial Client needs.
• Strong working knowledge of Product Development and Execution will be an added advantage.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required

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Job Summary

• Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. | Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
• Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Experience with Agri portfolios and clients is a necessity
• NQF7 and above in a related field
• Willingness to travel out to clients in remote areas

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• A Senior Digital Marketing Manager develops and implements digital marketing strategies to drive brand growth, consideration and customer engagement. The role will oversee strategic digital workstreams across the groups whilst supporting in best practice on campaigns across various channels, including SEO, social media, email, and paid ads. The role involves analyzing performance metrics and optimizing campaigns to meet business objectives. The candidate must collaborate with other departments, regions and stay updated on industry trends. Additionally, they work with budgets, track ROI, and report on campaign effectiveness to stakeholders. The Senior Digital Marketing Manager at Absa will play a crucial role in bridging the gap between marketing and technology, optimising digital touchpoints, and ensuring a customer-centric approach while adhering to the highly regulated financial industry standards.

Job Description

Responsibilities:

• Digital Marketing Strategic Implementation:
• Implementation of critical workstreams aligned to driving a digital first approach in marketing across the group
• Workstreams include:
• Digital Marketing Technology Stack: Review, Evolution
• Digital User Experience across owned and paid platforms
• First Party Data Approach & Roll Out
• Performance Marketing & Search Strategic Approach & Implementation
• Digital tracking, measurements and analytics
• Support: Social Media Workstream to ensure alignment to overall digital marketing strategy
• Support: Owned Platform Workstream to ensure alignment to overall digital marketing strategy
• Performance Marketing & Search:
• Collaborate with the marketing teams across business units to assist in the execution of lead generation, customer acquisition, and revenue growth through performance marketing approaches
• Development of frameworks, guidelines and toolkits for business units to implement based on relevant objectives
• Development of campaign performance & measurement framework to understand and analyse performance marketing campaigns (i.e. inclusive but not exhaustive of benchmarking, tracking, A/B Testing. Optimisation)
• Driving seamless user journey & experience to ensure quality leads and conversions across digital platforms
• Strong understand of search strategies (inclusive of organic, SEO and paid search) to drive quality leads/conversions and re-marketing
• Customer Experience & Engagement:
• Create and refine user journeys, ensuring seamless digital experiences across the bank's website, mobile app, and other online touchpoints
• Leverage customer data and analytics to personalize marketing campaigns, improve engagement, and enhance customer satisfaction
• Marketing Technology Stack (Martech | Tech Stack):
• Utilize and manage a variety of digital marketing tools and platforms (e.g., Google Analytics, SEMrush, HubSpot, Marketo, Salesforce, Hootsuite, AdWords, etc.) for campaign execution, tracking, and reporting across paid, owned and earned platforms
• Leverage marketing automation tools to streamline workflows and enhance the customer journey
• Enhance & support existing Martech Workstream to implement relevant use cases across business units to drive personalized & intuitive customer communications and solutions
• Strategic Technology Partnerships:
• Management of strategic technology partnerships such as (but not limited to) Meta, Google, TikTok, Social Media Technology Tools, Sales Forces and Location Based services
• Support paid media manager and paid media agency to develop Joint Business Partnerships with relevant technology partner to derive value and innovation from these collaborations
• Fit for Future reviewing of new and innovative technology solutions that align to overall digital marketing strategic objectives
• Data Analytics & Reporting:
• Collect and analyse data from various digital channels using analytics tools to evaluate campaign performance and identify areas for improvement
• Support agency in preparation of reports and presentations summarising key performance metrics and insights
• Measurements, dashboards and tracking of performance of paid digital channels inclusive of trend analysis and benchmarks
• Compliance & Governance:
• Ensure all digital marketing initiatives align and comply with relevant banking/Finserv regulations, industry standards, and internal policies
• Work closely with legal and compliance teams to mitigate potential risks
• Identify new and potential risks whereby policies, standards and guidelines need to be developed to ensure we mitigate any operational and reputational issues

Qualifications & Experience:

• Bachelor's degree in Marketing, Digital Marketing, Communications, Digital Media, or related field (also inclusive of Business Science and Technology)
• Proven experience of +- 8 years+ within digital marketing management
• A strong knowledge of Meta Business & Ads Manager on Instagram, Snapchat, Twitter, Linkedin, You Tube and TikTok
• Experience with digital tools like Hootsuite, Sprout Social, or Buffer
• Knowledge of paid social advertising (Facebook Ads Manager, LinkedIn Ads, Google Ads)
• Experience with content creation tools like Adobe Creative Suite or Canva
• Knowledge of first party data / single view of customer approaches and tactics inclusive of technology requirements
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Excellent communication skills, both written and verbal
• Ability to multitask, prioritize, and work effectively in a collaborative team environment

Other Requirements:

• Knowledge of financial services industry regulations and compliance guidelines related to digital marketing
• Ability to stay ahead of trends in social media and digital marketing, ensuring the bank’s digital presence remains fresh and relevant.
• Strong understanding of SEO, SEM, paid search, programmatic advertising, and display advertising.
• Experience with marketing automation platforms and CRM tools (HubSpot, Salesforce, Marketo, etc.)
• Excellent analytical skills with the ability to translate data into actionable insights
• Proven track record of driving customer acquisition and achieving measurable results
• Involvement and experience within the IAB and MMA is preferred, however not mandatory
• Multi-Market (Rest of Africa and/or International) is preferred but not mandatory
• Strong ability to upskill and develop a marketing community on digital marketing principles and brilliant basics

Education

• Bachelor`s Degrees and Advanced Diplomas: Marketing (Required)

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Job Summary

• To provide specialist advice and support in area of specialisation enabling the provision of effective fraud risk management services.

Job Description

• Investigations: 
• Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits. Investigate all Credit Cards, Digital Fraud & Fleet Counterfeit Investigations, end to end. Conduct site visits at merchants, and filling stations to obtain evidence and vouchers to supplement the investigation findings.
• Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
• Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down. Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa's products, processes and flow of transactions to obtain successful prosecutions.

Risk Identification and Fraud Prevention: 

• Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
• Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
• Identify high-risk Business areas, through feedback received from parties attending risk forums/investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
• Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. | Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
• Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system. Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives.

Stakeholder Management: 

• Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc..) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining). Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc.

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)