Current Opportunities at Pedros Flame Grilled Chicken

Job Description

• A Warehouse Manager is responsible for the efficient management and operation of the warehouse facility. The roles involves overseeing inventory supervising staff, implementing and optimizing processes, and ensuring the safe handling of goods. The role also entails maintaining quality standards, optimizing workflows, and upholding safety and regulatory compliance.
• Oversee and manage the day-to-day operations of the warehouse, including receiving, storage, and distribution of goods.
• Ensure efficient utilization of warehouse space and resources.
• Enforce quality control standards to maintain product quality and prevent damage or loss.
• Conduct regular inspections to ensure products are stored safely and securely.
• Implement inventory control measures, including stock tracking, cycle counts, and regular reconciliation.
• Maintain accurate records of stock levels, stock movements, and adjustments.
• Lead, mentor, and manage warehouse staff, including hiring, training, and performance evaluations.
• Assign tasks, set priorities, and provide guidance to ensure a productive and motivated team.
• Ensure compliance with safety regulations, promote a safe working environment, and respond to safety concerns or incidents.
• Conduct safety training and ensure staff follow safety procedures.
• Continuously review and improve warehouse processes to enhance efficiency, reduce waste, and meet performance targets.
• Monitor and report on key performance indicators (KPIs) related to warehouse operations.
• Maintain accurate records related to inventory, orders, safety, and warehouse activities.
• Generate reports and provide data analysis to support management Decisions.

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Job Description
Position Summary:

• Pedro’s Chicken is seeking a highly experienced and strategic Supplier Quality Assurance Manager to champion the design, implementation, and governance of the Supplier
• Quality Management System (SQMS). This senior-level role is pivotal in ensuring that all suppliers meet or exceed the brand’s quality and food safety standards, supporting Pedro’s commitment to delivering consistent, safe, and high-quality products to its customers nationwide. The SQA Manager will lead supplier audits, enforce compliance with food manufacturing standards, drive continuous improvement initiatives, and collaborate closely with procurement, operations, and production teams. This role requires a hands-on leader with deep expertise in food quality assurance, supplier compliance, and supply chain risk mitigation.

Key Responsibilities:

Supplier Quality Strategy & Leadership

• Develop and own the company’s SQMS framework, ensuring alignment with industry best practices, regulatory requirements, and brand standards.
• Establish supplier quality metrics and dashboards to track conformance, performance, and risk.
• Define and update supplier quality policies and procedures in line with FSA,
• HACCP, ISO 22000, FSSC 22000, and other food safety standards.

Supplier Audits & Compliance:

• Plan, schedule, and conduct supplier audits (both announced and unannounce across South Africa.
• Prepare audit reports, issue non-conformance notices, and track corrective and preventive action plans (CAPAs).
• Maintain an approved supplier list based on performance, compliance, and risk assessments.

Cross-functional Collaboration:

• Work closely with procurement to integrate quality criteria into supplier selection, onboarding, and performance reviews.
• Partner with NPD, operations, and production to validate raw materials and packaging components.
• Support store-level food safety teams with supplier-related quality incidents and investigations.

Quality Data Management & Reporting:

• Maintain an SQMS database including supplier profiles, certifications, audit history, and incidents.
• Generate monthly quality reports for leadership highlighting trends, risks, and recommendations.
• Drive digitalisation and traceability enhancements across the supply chain.

Continuous Improvement and Training:

• Identify systemic quality issues and lead root cause analysis and process improvement initiatives.
• Champion supplier quality training and development, internally and externally.
• Stay abreast of local and international food safety regulations and emerging risks.

Qualifications & Experience:

• Bachelor’s degree in food science, Quality Management, Microbiology, or related field (required)
• Minimum 7–10 years’ experience in quality assurance within the food manufacturing or QSR industry
• Strong working knowledge of HACCP, FSSC 22000, SANS 10049, and other relevant regulations
• Proven experience in supplier audit management and SQMS implementation
• Excellent communication, negotiation, and leadership skills
• Ability to work in a fast-paced, high-growth environment with multiple stakeholders
• Valid driver’s license and willingness to travel for supplier audits

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Job Description

• We are seeking a skilled and passionate Pizza Chef to join our team. The ideal candidate will have experience preparing traditional and gourmet pizzas, with a keen eye for detail, taste, and presentation. If you know your way around a wood-fired oven and can hand-stretch dough like a pro, we want to hear from you!

Key Responsibilities:

• Work with product development to improve existing recipes and create new recipes
• Roll out new and fresh ideas
• Train staff at store level
• Innovation of pizza’s
• Make dough from scratch and ensure proper fermentation and proofing
• Operate and maintain pizza ovens (wood-fired)
• Ensure consistency in taste, texture, and presentation
• Collaborate with kitchen staff to ensure timely food preparation and service
• Create new pizza recipes or seasonal specials to keep the menu fresh and exciting

Qualifications:

• Proven experience as a Pizza Chef in a fast-paced kitchen
• Experienced in dough preparation, fermentation, and baking techniques
• Familiarity with various types of ovens and pizza styles (Neapolitan, New York, Sicilian etc.)
• Ability to work under pressure and multitask effectively
• Strong attention to detail and commitment to quality
• Excellent time management and communication skills
• Culinary/ Chef qualification or a minimum of 5 years of experience as a pizza chef

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Job Description
PURPOSE:

• To provide great Customer service by actively, timeously, and accurately processing transactions on POS.

DUTIES AND RESPONSIBILITIES:

• Provide Great Customer Service by processing Customer orders according to SOP
• Maintain speed of service
• Process payment types accurately according to SOP
• Educate Customers about current promotions and drive sales
• Increase ticket averages by upselling or suggestive selling techniques
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
• Maintain FOH Stock according to SOP

REQUIREMENTS:

• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a retail cashier (QSR environment preferred)

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Job Description
PURPOSE:

• To ensure that quality products are received and prepared for customers according to SOP. 

DUTIES AND RESPONSIBILITIES:

• Maintain cleanliness and hygiene standards according to SOP
• Maintain food safety standards according to SOP
• Prepare menu items according to SOP whilst maintaining speed of service
• Provide great customer service

REQUIREMENTS:

• Restaurant and Fast-Food Service experience, minimum 1-year related experience required
• Customer Service
• Good Verbal Communication Skills
• National Senior Certificate