Current Opportunities at Smollan

Description

• Control Expenses|
• Pro-Active Operational Excellence|
• People Management |
• Stakeholder Engagement|
• Achieve POP Objectives|
• Achievement of Targets|
• Business Insights and Execution|
• Monitor New Innovations|
• Teamwork and Self-Management|
• Manage Promotional Activity|

Requirements

• 4-5 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Code 8 drivers license
• Relevant Diploma/Degree at NQF level 6 or 7
• Communication skills (verbal & written)
• Analysis & Problem Solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership Skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills

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Description

• When the Hewlett-Packard Company (HP) was founded in 1939, the world was a very different place.
• There were no fully electronic computers. The only printers were industrial-sized printing presses.
• Palo Alto, California was composed mostly of fruit orchards. The internet was decades away from fruition.  
• HP’s innovations were instrumental in making home computers and printers more affordable for the average consumer, and their success inspired a wave of electronics companies to start-up in Santa Clara County, California.
• Everyone wanted to hang out in HP’s neck of the woods.

GENERAL OBJECTIVE:

• As an Area Manager at HP, your primary objective is to ensure the optimal presentation and availability HP Brand Products in retail stores.
• You will be responsible for maintaining store execution, display space, in-stock levels, returns, price ticketing, and point-of-sale materials. Your role encompasses both regular maintenance tasks and promotional activations, aimed at driving sales growth and enhancing brand visibility.

Requirements
KEY RESPONSIBILITIES:

Portfolio Management:

• Manage the HP Products (PC’s, Print, and Accessories) within assigned retail stores.

Store Maintenance:

• Ensure the store base is well maintained in terms of execution, display space, in-stock situation, returns, price ticketing/labels, and point-of-sale materials.
• During non-promotional periods, ensure product availability, correct pricing, and adherence to planograms provided by HP.

Promotional Activations:

• During promotional periods, execute additional tasks such as POS materials in optimal positions within the store.

Reporting and Communication:

• Utilize smart devices to load photos, communicate instructions, and submit reports using the Smollan REX app.
• Provide timely updates and feedback to ensure effective communication with the management team.

Campaign Management:

• Assist in the roll-out of POS materials and recall of POS materials as required by campaigns.
• Outline store coverage for weekend in-store demo activations and audits on weekend promoters.

Ad Hoc Promotions:

• Provide assistance with general field marketing team duties as needed for ad hoc promotions.

Competitor Audits and Feedback:

• Conduct audits on competitors in the market and gather voice of consumer feedback to inform strategies and initiatives.

Relationship Building:

• Build profitable relationships with the allocated store base to enhance collaboration and drive sales.

Sell-Out Initiatives:

• Implement sell-out initiatives and below-the-line activations to drive sales growth.

Asset Management:

• Manage the planning and distribution of assets to ensure optimal impact and utilization.
• Maintain accurate records of asset/product registers to track usage and availability.

Store Placement:

• Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.

Policy Adherence:

• Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards                                                               

Weekly Meetings:

• Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.

Weekend Activations:

• Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.

Execution Excellence:

• Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.

Price Ticket Maintenance:

• Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.

Merchandising Execution:

• Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.

Professionalism:

• Adhere to a dress code supplied by HP, always presenting a professional and polished image.

Demonstrations and Engagement:

• Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.

QUALIFICATIONS AND SKILLS:

• High school diploma or equivalent required; bachelor's degree preferred.
• Previous experience in merchandising, retail sales, or related fields preferred.
• Strong attention to detail with excellent organizational skills.
• Effective communication and interpersonal abilities.
• Ability to work independently and prioritize tasks effectively.
• Proficiency in using smart devices for reporting and communication.

ATTRIBUTES:

• Proactive and results-oriented with a focus on execution excellence.
• Adaptability and flexibility to meet changing demands in a fast-paced environment.
• Strong problem-solving skills with the ability to think critically and find solutions.
• Team player with a collaborative mindset and strong work ethic.
• Ethical conduct and professionalism aligned with HP's values and principles.

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Job Summary:

• To manage operational efficiencies and achieve client / customer objectives in areas of responsibility.

Key Responsibilities and Deliverables:

• Achievement of sales targets
• Identify sales targets per channel per month and draw up quarterly project plan as to how these targets will be achieved
• Manage and track implementation of project plan (revising the plan based on client feedback as required)
• Liaise with buyers to achieve targets
• Provide feedback to clients
• Manage Promotional Activities
• Manage new innovations
• Manage out-of-stocks
• Manage Forward Share
• Minimise credit notes
• Effective operational management
• Ensure adherence to call cycle
• Ensure effective time management when visiting stores (appropriate to store profile)
• Ensure stock availability
• Ensure shelf health (including stock-on-shelf; PI labels; removal of damaged and expired stock, as well as general hygiene of shelf)
• Adhere to specific Returns Management policies (per client)
• Implement promotional schedules
• Ensure a good working relationship between field staff and store management
• Update Strike Action Plan (biannually)
• Effective people management
• Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
• Recruitment
• Induction
• Development
• Remuneration and Rewards
• Performance Management
• Career path and succession planning
• On-the-job training, coaching & mentoring
• Staff wellbeing
• Manage Employment Equity targets
• Ensure appropriate levels of management and accountability
• Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
• Ensure effective knowledge sharing
• Effective budget and financial management (as required by Business Unit)
• Compile annual budget (per Business Unit) using previous business unit financial performance information
• Submit budget to relevant manager for review and sign-off
• Analyze monthly departmental budgeting and accounting reports and identify and control variances
• Take appropriate action to ensure adherence to expense budgets
• Prepare and compile budget reports (monthly)
• Continually seek new ways to improve efficiencies and decrease expenditure
• Ensure compliance to relevant policies and procedures
• Proactively seek to identify and manage risk
• Release / authorize orders
• Effective knowledge sharing (including management of field intelligence)
• Be alert to competitor activity and potential tenders
• Compile Field Intelligence reports and submit to BU Manager
• Update clients on competitor activity
• Ensure effective communication of information to Field Force
• Effective client and customer relationship management
• Proactively build relationships with clients and customers and ensure they are kept informed
• Ensure prompt problem solving
• Effective administration and asset management
• Ensure accurate salary input and monitor and control expense claims
• Ensure scorecard compliance
• Ensure effective management appraisals (C BAND and up)
• Ensure effective leave management and administration
• Conduct HR audits
• Conduct Financial audits
• Check and monitor assets and ensure updated asset register (monthly)
• Conduct disciplinary hearings as required
• In the regions, ensure office hygiene and equipment are maintained
• Effective teamwork and self-management
• Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
• Apply knowledge of the organizational systems, structures, policies and procedures to achieve results
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Provide appropriate resolution for tasks or deadlines not met
• Support and drive the business’ core values
• Maintain a positive attitude
• Respond openly to feedback
• Take ownership for driving own career development

Key Competencies

• Transformative leadership  
• Judgement & decision making              
• Emotional maturity                                                                            
• Coaching & development of others                                                  
• Team leadership                                                                                
• Impact & influence                                                                            
• Critical thinking                                                                                  
• Organisational awareness                                                                    
• Analysis & problem solving                                                            
• Establishing networks                                                                            
• Industry & business awareness                        
• Service excellence          

Requirements

• Diploma/Degree at NQF level 7
• 7-8 Years relevant experience in FMCG industry or sales environment

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Description

• Collaborating with buyers on a regular / daily basis.
• Ongoing collaboration between SRA (DC implant) and Clients
• Completing order on the SAP system
• Completing and getting orders placed on Snow approved by buyers
• Checking on stock levels by store and in the DC
• Weekly discussions / communication with clients regarding stock holding or lack thereof, discussions and reports on non-delivered lines, strike rate on deliveries to be shared.
• Discussions with clients and buyers on promotion lines in advance
• Orders to be placed on M4L lines / Red label promotions on time for delivery prior to the promotion breaking
• Communication to the EE's doing the Massmart stores on mail, calls and WhatsApp.
• Feedback to be shared regular to buyers, clients and Smollan business on time.
• Know and understand all the clients S&A is responsible for as when one goes on leave the other two has to cover the workload.

Requirements

• Grade 12
• Must be great in excel
• Great communication skills
• SAP experience
• License EB
• Vehicle
• Friendly
• Respectful
• Team worker