We are dedicated to transforming lives by improving the journey to a healthy, beautiful smile.
Discover your straight path to a bright future at Align Technology. As a part of our smart, diverse and fast-moving global team, you'll make an impact on the market leader that's moving an industry forward.
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About this opportunity
As a Clinical Specialist in Johannesburg, you will be responsible for clinical education, communication and support of both external and internal customers. Your mission is to provide customers the best clinical education and help them to become expert on Invisalign technique and increase their clinical confidence.
In this role, you will…
- Drive growth and build clinical confidence of customers through education on Align’s clinical protocols and ClinCheck software program as well as clinical troubleshooting
- Review internal and external clinical scientifical evidence that supports the Invisalign brand
- Provide medical expertise, training and guidance to marketing and commercial teams and ensure they have sufficient clinical knowledge and information regarding the company's products
- Investigate and Analyse Clinical-related customer inquiries, complaints, and adverse events
- Drive and accelerate clinical confidence for selected groups of doctors via specifically the designed educational programs in close coordination with customer support and sales team
- Support University and Research programs, create and maintain clinical education content, and build relationships with target key opinion leaders
- Be based in Johannesburg and be willing to travel up to 50% of your time locally within South Africa
In this role, you’ll need …
- Bachelor’s degree in dentistry (BDS, BChD or equivalent)
- 2-3 years of exprience working as a dentist
- Fluent in English
- Afrikaans is a plus
- Willing to travel
go to method of application »
About this opportunity
As a Territory Manager you will be part of our smart, diverse and fast-moving global team that is moving an industry forward, from analog to digital. We're doing complex work with innovative products including Invisalign clear aligners and the highly advanced iTero intraoral scanner, which give both Doctors and patients an improved experience.
We have a direct business model and you will sell our products to Dentists / Orthodontists in your assigned region. With your commercial acumen and influencing skills you will help drive digital adoption in these dental practices.
You will make an impact by transforming an analog process with clear aligners and innovative digital solutions that make straightening teeth easier, faster, and more accessible – helping practitioners grow their business and increase patient satisfaction.
You will be rewarded with an excellent base salary, generous commission scheme, car allowance and great social benefits. Beyond remuneration you will have the opportunity to participate in target training and progress your career within sales or in one of the many other internal teams.
In this role, you will…
- Manage the territory of Midrand/Pretoria and Surroundings where you will help to grow the business and onboard new high potential accounts
- Use insights and a consultative selling approach to challenge and encourage your customers to adopt new digital processes
- Be a business partner to your customers to modernize and grow their business including implementation of digital technology
- Plan and execute a Territory plan, based on understanding the potential in each account in your geography
- Create & execute account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities
- Utilize data/analytics to help customer’s drive decision making
- Orchestrate additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions
In this role, you’ll need …
- Bachelor’s degree and/or equivalent experience
- Analytical and business planning skills as you own and plan for the activities in your territory
- Be proactive and find areas of improvement to help the doctor to grow his business
- High integrity
- Good collaboration skills and a desire to work in a high-performance team
- To be adaptable and open to new ideas and ways of doing business
- Relationship management skills as you will build and maintain positive connections with customers and colleagues at Align Technology
- B2B sales experience
- Industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant B2B experience preferred but not required
- To be fluent English
- To be located in the territory of Midrand/Petoria and surroundings
go to method of application »
About this opportunity
As a Territory Manager you will be part of our smart, diverse and fast-moving global team that is moving an industry forward, from analog to digital. We're doing complex work with innovative products including Invisalign clear aligners and the highly advanced iTero intraoral scanner, which give both Doctors and patients an improved experience.
We have a direct business model and you will sell our products to Dentists / Orthodontists in your assigned region. With your commercial acumen and influencing skills you will help drive digital adoption in these dental practices.
You will make an impact by transforming an analog process with clear aligners and innovative digital solutions that make straightening teeth easier, faster, and more accessible – helping practitioners grow their business and increase patient satisfaction.
You will be rewarded with an excellent base salary, generous commission scheme, car allowance and great social benefits. Beyond remuneration you will have the opportunity to participate in target training and progress your career within sales or in one of the many other internal teams.
In this role, you will…
- Manage the territory of KwaZulu-Natal and Surroundings where you will help to grow the business and onboard new high potential accounts
- Use insights and a consultative selling approach to challenge and encourage your customers to adopt new digital processes
- Be a business partner to your customers to modernize and grow their business including implementation of digital technology
- Plan and execute a Territory plan, based on understanding the potential in each account in your geography
- Create & execute account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities
- Utilize data/analytics to help customer’s drive decision making
- Orchestrate additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions
In this role, you’ll need …
- Bachelor’s degree and/or equivalent experience
- Analytical and business planning skills as you own and plan for the activities in your territory
- Be proactive and find areas of improvement to help the doctor to grow his business
- High integrity
- Good collaboration skills and a desire to work in a high-performance team
- To be adaptable and open to new ideas and ways of doing business
- Relationship management skills as you will build and maintain positive connections with customers and colleagues at Align Technology
- B2B sales experience
- Industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant B2B experience preferred but not required
- To be fluent English
- To be located in the territory of Midrand/Petoria and surroundings
go to method of application »
About this opportunity
We are looking for a iTero Clinical Trainer for Africa who is living in South Africa. As the iTero Clinical Trainer you will provide education and clinical customer support of the iTero Intraoral scanner and CAD/CAM services to customers.
In this role you are responsible for developing customer loyalty through clinical and educational customer needs assessment, workflow optimization, product and procedural training, in-servicing, and required customer follow up. You play a key role in supporting education and knowledge transfer, in-practice as well as remote Scanner trainings to our customers, internal stakeholders, and 3rd party commercial organization. The process includes interaction and communication with all customer facing functions to clarify all inquiries and development of medical education materials.
You will join a dynamic team of dental technicians, like yourself, who are on a mission to educate dental professionals on the innovative world of digital dentistry!
In this role, you will…
- Provide virtual- and onsite training of iTero element IOS
- Participation of trade fairs, congresses and events to represent iTero and SCCS overall
- Provide support and education to customers in the areas of IOS, ITero, IOC, OrthoCAD and trouble-shoot if needed any of these software/hardware in their different interactions with IDS or Clincheck software
- Assist with review of power point presentations, digital images and scans for marketing and/or sales materials as well as clinical education materials related with IOS, iTero, IOC and OrthoCAD.
- Investigation and analysis of Clinical/Software/Hardware-related customer inquiries, complaints and trouble-shooting.
- Accurately and thoroughly document information in the company’s database(s) about each contact they handle following defined parameters.
- Ensure timely resolution to customer education needs whether in-bound or out-bound.
- Be alert to trends in requests and issues reported by customers. Research information to answer inquiries from customers and share learning’s with departmental peers and management
- Conduct occasional evaluations to our customers
- Follow up on IOS customers after the initial VCT is concluded to evaluate learning curve and if there are any needs of further follow ups with extra educational material
- Around 60% travel is required
In this role, you’ll need …
- Dentist ot a Degree as Dental Technician with good knowledge of Exocad or CAD CAM
- Strong interpersonal, listening and persuasive communication skills
- Dynamic, optimistic, accurate, results oriented, hard-working, creative
- Ability to work without constant supervision
- Dependable with attention to detail
- Willingness to learn
- Fully IT Proficient
- Fluent in English
- Full, clean driving licence
- To be based in South Africa
Method of Application
Use the link(s) below to apply on company website.
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