Current Vacancies at The Aurum Institute

Work Description

The role of the district social auxiliary worker is to provide social support services to TB patients in need. This includes provision of care, support, protection and development of people with TB, their families and communities affected by TB through relevant programs. This position requires a good understanding of the Department of Social Development legislative mandate, policies and progammes, the Batho Pele principles and knowledge of the social services network at district level.

Technical Work Responsibilities

• Provide assistance and support to social workers with the rendering of a social work service about the care, support, protection and development of vulnerable individuals, groups, families and communities.
• Assist social workers to attend to any other matters that could result in, or stem from social instability in any form.
• Perform administrative support functions in support of social workers as required.
• Assess the TB clients’ needs, situations, strengths, and support networks to determine goals and appropriate interventions.
• Support TB patients retention in care and TB treatment success
• Ensuring that all client files, and other records, comply with policies, regulations, and procedures.
• Under guidance of a social worker make recommendations on the best course of action for a client and/or family.
• Monitor referrals to ensure that TB clients access services or support they have been referred to.
• Provide progress reports in sub district meetings.
• Report daily or weekly to the district level SR supervisor, or as per organizations policies and procedure.
• Submit monthly activity reports as per workplan to the district level SR supervisor and sub district TB/ HAST manager.

Education

• Grade 10
• Completion of the learnership to allow registration with the South African Council for Social Service Professions (SACSSP) as Social Auxiliary Worker
• Social Auxiliary Worker qualification.
• Current registration with the SACSSP as a Social Auxiliary Worker

Requirements

• Experience in administration, group work and case management
• At least 3 years’ experience working as a Social Auxiliary Worker in the Public Sector
• Flexibility and ability to adapt to changes.
• Understanding of the Social Assistance Act, relevant policies, and guidelines
• Sound knowledge of the Public Service Act and the Batho Pele principles
• Basic understanding of human behaviour, relationship systema and the social systems.
• Valid Driver’s license
• Information and knowledge management (keeping precise records and compile accurate reports)
• SA Citizen or valid work permit to work in South Africa
• Willing to work overtime.
• Knowledge, Skills, and Competencies

Conflict management and skills

• Good analytical and problem-solving skills.
• Able to work independently.
• Able to work in a Team.
• Good verbal and written communication skills
• Good interpersonal skills
• Good counselling skills
• Good co-ordination skills
• Good communication skills (both interpersonal and written)

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Job Purpose

The Data Quality Monitor in ACCELERATE 1 will be based at sub-district level and will ensure that key data quality dimensions such as validity, reliability, integrity, precision, timeliness, accuracy, worth, completeness, confidentiality and ethics are met for all data collected at facility and community levels. This position will contribute to the development and maintenance of the high standard of data collected and reported and assists with conducting routine data quality assessment (RDQA) or data quality audit. The Data Quality Monitor will work closely with M&E Officers, Quality improvement coaches, and district health information managers to provide oversight and technical support on improving data quality to facility and community level staff as well as data capturers through facility level supervision and support visits, capacity building and data quality assurance.

Duties and Responsibilities

• Provide guidance to facility and community staff on the effective ways to implement and adhere to the six key stages of data management cycle (data source, data collection, data collation, data analysis, data reporting and data usage).
• Provide guidance on how the data are collected and how the raw data are assembled and analyzed; determining the most appropriate presentation formats for the data; and ensuring data use by decision makers.
• Work with the M&E Officers and officers to develop and implement data quality assessment tools to ensure validity, reliability, integrity, precision, timeliness, accuracy, worth, completeness, confidentiality and ethics for the data collected at facility and community levels.
• Conduct regular data verification visits including detailed checking of reported data against source documents on a bi-weekly, monthly, quarterly, semi-annual and annual basis, to ensure all data captured is accurate and valid.
• Ensure that data management systems and procedures are in place, implemented and adhered to, to ensure data quality.
• Oversee TB project data management reports as well as participate in data review meetings at sub-district level.
• Conducting routine data quality assessment (RDQA) or data quality audit at facility and community level.
• Write professional reports and provide feedback on data quality issues detected.

Level of Education

• NQF level 6 or equivalent qualification in data management or statistics, health, public health, social sciences, information technology, or related field will be an advantage.

Job Requirement & Experience

• At least 3 years’ experience in data quality management, verification, conducting routine data quality assessment (RDQA) or data quality audit.
• Experience of working in donor funded projects is desirable.
• Good understanding and experience in using one of the following NDOH information management systems (District Health Information System (DHIS), TIER.Net and Electronic Drug Resistance Register (EDR.Web)
• Proficiency in Microsoft Packages
• Proficiency in verbal and written communication skills.
• Ability to work effectively and efficiently in a fast-paced environment.
• Process driven with the ability to perform duties in structured environment.
• Ability to act with integrity and honesty in the performance of all functions.
• Results-oriented, professional, accountable, and proactive.
• Demonstrated ability to drive high quality data management processes.
• Valid Driver's license.

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Work Description

The Professional Nurses is responsible for capacitating DoH HCWs on LTBI, DS-TB, TB HIV, DR-TB and paediatric TB management, implementation of TB Recovery Plan and providing on-site training as well as utilising QI methodology to improve TB performance in high impact facilities.

They will coach and train on key gaps within the TB program and on occasion may have to provide direct service delivery when there are gaps in key strategic resources. They will assess facilities patient flow and conduct quality assessments to address quality gaps in TB service delivery.

Technical Work Responsibilities

• Liaise with Internal and External Customers/Stakeholders
• Ensure the management of TB patients efficiently according to DoH guidelines.
• Improve quality standards for recording, reporting of TB data in the hospital.
• Ensure patients who are diagnosed with TB in the hospital are registered.
• Coordinate the down referral of patients diagnosed in the hospital and follow up to confirm that they reached the clinic and close contacts are traced.
• Human capital management through supervision and monitor capturing of TB data in the information system by the data capturer.
• Validate and strengthen collated TB data in the TB identification register for the hospital for reporting.
• Coordinate TB activities in the hospital, in close collaboration with hospital management.
• Coordinate the Finding cases Actively, separating safely and treating effectively (FAST) strategy and QI activities in the hospital.
• Work closely with information officers in the hospital.
• Support in-hospital TB and HIV care and Infection prevention and control activities
• Promote the provision of treatment for latent TB infection (LTBI) in eligible patients.
• Map their feeder clinics and create and maintain a data base.
• Participate in district quarterly TB and data review meetings.
• Provide and Coordinate TB specific training through coaching and mentoring based on the need.

Education

• Registered with SANC Diploma in Nursing or bachelor’s degree (B. Cur).

Experience

• At least one years’ experience in improvement methodology or process engineering, LEAN or Six Sigma
• At least three years’ experience working with TB/HIV program within public health care sector.

Requirements

• Registration with the South African Nursing Council as a Professional Nurse
• Experience on working on TB data systems used in public health care sector eg., TIER.Net, EDR.Web
• SA Citizen or valid work permit to work in South Africa
• Sound knowledge on TB/HIV data tools and systems
• Advanced computer skills in Microsoft Office packages
• Valid driver’s license
• Own car
• Minimal/Moderate/Excessive overnight travel (up to 30%) by land or air if required
• Willing to work overtime

Advantageous

• Qualification in TB and/or HIV management
• Relevant Quality Improvement certificate course
• Qualification in Community health nursing or Primary Health Care will be an advantage.