eMedia Investments Internships

Roles and Responsibilities

Finance Assistance:

• Assisting with daily financial tasks, including data entry, invoice processing, bank reconciliations, and financial reporting.
• Assisting with the processing of invoices.
• Processing journals such as accruals and provisions in preparation of monthly reports.
• Assisting with the clearance of the debtors and creditors age analysis.
• Reconciling balance sheet accounts.
• Assisting with reports to analyse trends.
• Providing daily support on all outstanding balances as and when required.
• Performing ad hoc accounting duties.
• Providing general assistance to the Accountant, Debtors Controller, Invoicing Clerk, and Finance Manager.

Administration & Analysis:

• Reviewing office-related purchases and purchase orders to ensure correct procedures are followed and cost control measures are adhered to.
• Assisting with debtors administration and documentation as required.
• Maintaining a filing system for receipts and invoices.
• Receiving and redirecting calls.
• Participating in team meetings with the finance team.
• Performing ad hoc administrative tasks and financial analysis as required by the Financial Manager.
• Coordinating with the rentals team to ensure the completion of all rentals invoicing.

Payroll Assistance:

• Ensuring overtime, cell phone, and travel claims are duly authorised prior to payroll processing.
• Assisting staff with completing leave applications and ensuring leave is duly authorised.

Debtors Assistance:

• Assisting the debtors department as a backup.
• Opening new accounts if/when required.
• Sending out statements if/when required.
• Assisting with any other debtor queries that may arise.

Qualifications:

• National Senior Certificate (NQF Level 4) – Essential
• Diploma in Bookkeeping or Finance (NQF Level 6) – Essential

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Roles and Responsibilities

Finance Assistance:

• Assisting with daily financial tasks, including data entry, invoice processing, bank reconciliations, and financial reporting.
• Assisting with the processing of invoices.
• Processing journals such as accruals and provisions in preparation of monthly reports.
• Assisting with the clearance of the debtors and creditors age analysis.
• Reconciling balance sheet accounts.
• Assisting with reports to analyse trends.
• Providing daily support on all outstanding balances as and when required.
• Performing ad hoc accounting duties.
• Providing general assistance to the Accountant, Debtors Controller, Invoicing Clerk, and Finance Manager.

Administration & Analysis:

• Reviewing office-related purchases and purchase orders to ensure correct procedures are followed and cost control measures are adhered to.
• Assisting with debtors administration and documentation as required.
• Maintaining a filing system for receipts and invoices.
• Receiving and redirecting calls.
• Participating in team meetings with the finance team.
• Performing ad hoc administrative tasks and financial analysis as required by the Financial Manager.
• Coordinating with the rentals team to ensure the completion of all rentals invoicing.

Payroll Assistance:

• Ensuring overtime, cell phone, and travel claims are duly authorised prior to payroll processing.
• Assisting staff with completing leave applications and ensuring leave is duly authorised.

Debtors Assistance:

• Assisting the debtors department as a backup.
• Opening new accounts if/when required.
• Sending out statements if/when required.
• Assisting with any other debtor queries that may arise.

Qualifications:

• National Senior Certificate (NQF Level 4) – Essential
• Diploma in Bookkeeping or Finance (NQF Level 6) – Essential

go to method of application »

Roles and Responsibilities

Customer Support:

• Handling and resolving customer queries, complaints, feedback, and suggestions professionally and timeously.
• Providing accurate information on Openview and other eMedia-related products and services.
• Managing and responding to inquiries across multiple communication platforms.
• Promoting the eMedia and Openview brand through high-quality service delivery.

CRM Interaction Logging:

• Accurately capturing and logging customer interactions in the CRM system.

Productivity & Service Quality:

• Meeting daily and monthly productivity expectations.
• Managing average call handling time between 4 minutes 30 seconds and 5 minutes.
• Ensuring service levels are consistently met.

Team Engagement & Development:

• Contributing to team success and maintaining positive relationships.
• Participating in personal and professional development opportunities.
• Completing assessments on products, systems, and procedures with a minimum score of 85%.

Qualifications:

• National Senior Certificate (NQF Level 4) – Essential
• Diploma in Contact Centre Management, Communications, Marketing, or Business Management (NQF Level 6) – Essential