Exciting New Jobs at TFG (The Foschini Group)

JOB DESCRIPTION

• Calling young South Africans. 
• Enter the job market and get a life-changing first working experience in our exciting retail environment.
• Tick the boxes below and you might just get a YES from us!
• Aged between 18 to 28 years old
• Matric (Preferable) Grade 10 (Lowest Grade)
• Available and willing to work a fixed term 12-month contract
• Should not have been employed permanently with a single employer continuously for more than 1 year
• Should not be studying full time in the year of employment (April 23– March 24)
• Should not have participated or been registered on the YES programme before
• Accommodation and transportation for the applicants own account (if applicable)

go to method of application »

JOB DESCRIPTION

• Calling young South Africans. 
• Enter the job market and get a life-changing first working experience in our exciting retail environment.
• Tick the boxes below and you might just get a YES from us!
• Aged between 18 to 28 years old
• Matric (Preferable) Grade 10 (Lowest Grade)
• Available and willing to work a fixed term 12-month contract
• Should not have been employed permanently with a single employer continuously for more than 1 year
• Should not be studying full time in the year of employment (April 23– March 24)
• Should not have participated or been registered on the YES programme before
• Accommodation and transportation for the applicants own account (if applicable)

go to method of application »

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Responsibilities:  

• Provide feedback to management regarding stock issues and movements 
• Drive the ultimate customer experience 
• Ensure sales targets are met 
• Managing the receiving and dispatching of stock 
• Processing stock within specified time frames 
• Facilitating efficient rotation of stock, from the stockroom to the sales floor 
• Ensuring the neatness and Housekeeping standards are world class 
• Manage Shrinkage in line with company standards 

Qualifications:

• A Grade 12 qualification or equivalent 
• Retail experience (essential) 
• 2 years Stockroom experience (Advantageous) 
• Hospitability background (Advantageous) 

Skills: 

• A customer-centric attitude and approach 
• Excellent communication skills (verbal and written) 
• Ability to give direction to stockroom team 
• Must be able to work a flexible schedule to meet the needs of the business and will 
• require weekends and evening shifts 

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Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc). 

Qualifications: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:  

• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Main Purpose of the Position: 

• Reporting to the Showroom Manager, the incumbent will be responsible for the management of compliance to store administration standards relating to cash management, data integrity, stock administration, Risk and Maintenance through the effective execution of company policy and processes to support the achievement of store profitability. 

Key Responsibilities: 

• Daily cashing up 
• Administrative functions 
• Financial Administration functions 
• Stock Control 
• Give full assistance to any customer queries 
• Keep up to date with daily, weekly, monthly administration.
• Serve as an information clerk for any telephonic queries.
• Must give assistance to weekly stock checks
• Must be able to work under pressure 
•  Friendly, motivated and calm

Qualification and Experience: 

• Matric or equivalent 
• Must be able to balance daily banking 
• 1 - 2 years’ experience handling cash management 
• Must have excellent customer communication skills 
• Computer literate 
• Must be able to work under pressure 
• Friendly, motivated and calm

Skills: 

• Must have excellent customer communication skills 
• Computer literate 
• Must be able to work under pressure 
• Friendly, motivated and calm

go to method of application »

Key Responsibilities:

• Sales maximization
• Maintain and increase sales
• Ensure staff are aware of new stock and can answer product related questions
• Ensure no quotation remains on the system for more than 7 days
• Ensure available stock is pushed and sold
• Ensure targets are met and business growth ensured

Providing excellent customer service at all times

• Ensure customer expectations are exceeded
• Ensure that all customers are receiving service of the highest quality and standards
• Ensure all queries have been attended to
• Ensure that all customers have been contacted and that follow up notes are made on individual orders
• Ensure all Coricraft values are lived and for all staff to attain the level of excellence required

Basic administration

• Ensure the customer receives the correct products and delivery process is run in a smoother manner.
• Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
• Ensure that the correct amount and payment type is used when applying payment
• Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
• Ensure all customers are provided with constant service.
• Ensure that stock levels are correct and minimize stock losses

Assuring that showroom looks presentable at all times.

• To ensure a clean and tidy store in order to enhance display of the store
• To ensure that the store is visually attractive and displayed to its maximum within regards to free stock    available that could be sold on the spot.
• To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect   pricing.
• To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the   store is left neat and tidy, ready for the next day’s trade.
• Incumbent achieves results in ways that build strong partnerships, both internally and externally
• Client satisfaction / expectation management

Participate effectively in a team and self-management

• Incumbent achieves results in ways that build strong partnerships, both internally and externally
• Client satisfaction / expectation management
• Attending to incoming calls
• Attending to walk in customers
• Following company policies and procedures

Qualification and Experience:

• Matric
• 2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
• Sales qualification advantageous
• Computer Literate
• Knowledge of Syspro

Skills:

• Good communication skills
• Good people skills
• Good administration skills

go to method of application »

Key Responsibilities:

• Sales maximization
• Maintain and increase sales
• Ensure staff are aware of new stock and can answer product related questions
• Ensure no quotation remains on the system for more than 7 days
• Ensure available stock is pushed and sold
• Ensure targets are met and business growth ensured

Providing excellent customer service at all times

• Ensure customer expectations are exceeded
• Ensure that all customers are receiving service of the highest quality and standards
• Ensure all queries have been attended to
• Ensure that all customers have been contacted and that follow up notes are made on individual orders
• Ensure all Coricraft values are lived and for all staff to attain the level of excellence required

Basic administration

• Ensure the customer receives the correct products and delivery process is run in a smoother manner.
• Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
• Ensure that the correct amount and payment type is used when applying payment
• Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
• Ensure all customers are provided with constant service.
• Ensure that stock levels are correct and minimize stock losses

Assuring that showroom looks presentable at all times.

• To ensure a clean and tidy store in order to enhance display of the store
• To ensure that the store is visually attractive and displayed to its maximum within regards to free stock    available that could be sold on the spot.
• To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect   pricing.
• To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the   store is left neat and tidy, ready for the next day’s trade.
• Incumbent achieves results in ways that build strong partnerships, both internally and externally
• Client satisfaction / expectation management

Participate effectively in a team and self-management

• Incumbent achieves results in ways that build strong partnerships, both internally and externally
• Client satisfaction / expectation management
• Attending to incoming calls
• Attending to walk in customers
• Following company policies and procedures

Qualification and Experience:

• Matric
• 2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
• Sales qualification advantageous
• Computer Literate
• Knowledge of Syspro

Skills:

• Good communication skills
• Good people skills
• Good administration skills