Fresh Jobs at Brights Hardware

Job Description

• Purpose:  To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 3 Years Sales experience in Irrigation department
• 3 Years minimum experience in a similar role in a Hardware environment
• 5 basic technical supplier competency certificates
• Customer Service Training
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)

Deadline:23rd February,2026

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Job Description

• Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that external & internal customers are satisfied; including all customers, delivery and transfer drivers.  This is accomplished by friendly service and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently by loading with the Forklift or Front-End Loader so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins

KEY RESPONSIBILITIES:

• Loading customer vehicles, delivery trucks and transfer trucks promptly
• Ensuring that stock is properly stacked and counted
• Up keeping of tidiness and cleaning of area by sweeping and ensuring good housekeeping
• Assisting customers with excellent customer service and knowledge of goods
• Maintaining the operational vehicles in good condition
• Ensure operational procedures for operators are followed
• Reporting any problems and maintaining the record book
• Participate in perpetual stock takes
• Ensure housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or 3x Completed Intercept courses equating to total of 120 credits.
• Candidates with no matric but have an operator licence and have 1 year experience will be considered
• 1 year experience as an operator
• Valid Operator Licence
• Brights Induction (Service Excellence)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Ability to communicate effectively (verbal)
• Ability to give excellent customer service and handle pressure
• Ability to operate machines safely and competently
• Building material product knowledge

Deadline:23rd February,2026

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Job Description

• Purpose: Tendering External Sales Representative's number one priority is assisting the sales team and ensuring company SLAs and targets are met on a monthly basis. They answer incoming calls, complete quotes, and ensure sales orders are processed and customers allocated to reps are serviced optimally.

KEY RESPONSIBILITIES:

• Service rep customers, including Account Customers / Cash customers, sticking to Brights core values and standard of service.
• Always build relationships with customers to achieve monthly targets.
• Follow up on customer deliveries and queries. Escalate issues to the Divisional manager when unable to resolve!
• Provide an efficient and professional telesales function by focusing on dormant clients or potential new clients.
• Provide professional after-sales service by calling existing and potential customers to persuade them to increase their purchases.
• Compile quotations ensuring that documentation is correctly completed with customer requirements and sticking to the customer pricing matrix. Follow up on quotations, including quotes completed by the External Sales Rep, to turn them into sales.
• Check stock for customers & obtain orders from them. When customers have queries in stock, check at their branch & others for stock quantities, and ensure the order is received.
• Understand and apply business processes relating to direct deliveries and special orders, follow up on vendors, and ensure timeous delivery.
• Provide feedback from the customer to the Divisional manager on quotes submitted .and received.
• Prioritize and assist Divisional to always achieve or better sales budget.
• Always ensure compilation of quotes where possible/where requested.
• Ensure that all details are included correctly on quotations (Client details, names, contact details; VAT inclusive/ exclusive; delivery details – inclusive/ exclusive). Ensure that payment details are accurately stated on quotations. Ensure that the quotation is emailed/hand-delivered to the client.
• Provide telesales service to all customers and always manage emails efficiently and professionally.
• Arrange account applications for customers, where needed. Check the correct completion of details on applications & email / hand them to the debtors’ department. Advise customers that accounts take 4 – 5 days to approve & inform them once they have been approved.
• Ensure that details on invoices are always correct.
• Inform clients in time of the status of their credit limits. Ask debtors to increase customers’ credit limits where necessary.
• If a price on an invoice is queried & found to be incorrect, make a new invoice with the correct prices. Do reconciliations on account queries & email clients. Where

REQUIREMENTS:

• Matric or equivalent
• Brights Induction (Service Excellence)
• 5 years’ experience in a similar role  
• Ability to take on responsibility, be diligent & handle pressure
• Computer skills – Microsoft office (Internet, E-mails, Word & Excel)
• Good organizational skills and the ability to multitask.
• Excellent telephone skills
• Strong listening and sales skills
• Ability to work under pressure.
• Strong ability to communicate effectively (verbal & written) at all levels

Deadline:23rd February,2026

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Job Description

• Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Electrical products)
• Brights Induction (Service excellence)
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)

Deadline:23rd February,2026