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  • Posted: Mar 10, 2020
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

    Agent: Multi Skill

    Purpose Statement

    • To assist on various Inbound and Outbound campaigns
    • To provide administrative service and support to Capitec Bank's clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
    • To provide support to all clients making use of Capitec Bank's Internet Banking and Mobile Banking services.
    • To maximise delivery of service in different areas
    • Market Capitec Bank products telephonically
    • Deliver excellent customer services to attract and retain clients.

    Experience

    Min:

    • 2-3 years inbound or outbound contact centre experience
    • Customer service and Telemarketing experience

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred) Knowledge

    Min:

    • Call centre processes and procedures
    • Customer care and service protocol
    • Sales
    • Basic operational and product knowledge
    • Inbound and outbound campaigns

    Skills

    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Problem solving skills
    • Telephonic / Call skills
    • Attention to Detail
    • Selling Skills

    Desired Skills and Experience

    Competencies

    • Achieving Personal Work Goals and Objectives
    • Delivering Results and Meeting Customer Expectations
    • Working with People

    Additional Information

    • Ability and willingness to work in an open plan environment
    • Willing and able to work shifts, including weekends
    • Willing to work additional hours on occasion upon request
    • A valid driver's license and own vehicle is preferred
    • Clear criminal and credit record

    go to method of application »

    Security Specialist

    Experience

    Min:

    • 4+ years' experience in IT Security related Design (physical / virtual infrastructure, operating systems and supporting software)
    • 4+ years' experience designing, deploying and supporting Active Directory deployments and its supporting technologies in a medium to large sized organization
    • 4+ years' experience in Infrastructure Architecture or Design
    • Proven experience implementing security solutions in a Windows environment.

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred) Knowledge

    Min:

    Expert knowledge of:

    • Windows Server design and administration
    • Designing, implementing and administering Active Directory, Group Policy and related technologies.
    • Security administration in a Windows Environment.
    • Implementing Security Technologies in the enterprise.

    Skills

    • Communications Skills

    Competencies

    • Achieving Personal Work Goals and Objectives
    • Delivering Results and Meeting Customer Expectations
    • Working with People

    Additional Information

    • Clear criminal and credit record

    Desired Skills and Experience

    To analyse, design, implement and support IT Data Centre Infrastructure in regard to IT security aspects and security solutions in support of the organization

    Method of Application

    Use the link(s) below to apply on company website.

     

  • Send your application

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